Montagna Holidays from £595

The lady of the reception was very friendly and gave us an upgrade!

Great staff. Room and patio/balcony floors could be cleaner.

We booked an Ollen apartment last minute since our flight was cancelled and it turned out to be a great choice. Our room was very comfortable (with plenty of room for our family of 4), the facilities were all good and the staff were some of the most welcoming we’ve ever experienced. Highly recommended.

Hotel is located on a cliff overlooking the sea. The road leading to the hotel is steep. People with walking problem should be aware. Hotel is very near to the public garden which is beautiful. Property is feeling old.

Our second stay at this hotel and truly lovely. Fantastic staff who make this hotel what it is. Brilliantly situated for the restaurants of Ortigia where you are spoilt for choice. You’ll struggle to do better if you are in the area.

Positives included the hotel being in a great, central location - walk straight out of the hotel into the pedestrianised area of Taormina. Breakfast was also good, with a selection of fresh fruit, hot and cold food that you can eat either inside or in the garden. And the staff were friendly and helpful - reception available until midnight and out of hours emergency number provided. They also booked a taxi for us on our last day. Negatives include that the superior double room we booked was fairly small although the balcony was a good size, and the small bathroom was internal to the room with no window. Being internal meant the shower was a bit mouldy and the bathroom also wasn’t very clean when we arrived. We told reception about this and it was addressed but still wasn’t as clean as I would really expect a hotel bathroom to be. We had stayed in two other locations in Sicily before this hotel and both rooms were much cleaner. There is also limited control over the air conditioning - temp can be set but not fan speed etc. it would have been nice to have an individual air con unit in the room that we could control.