Monastery of San Juan de la Pena

Having a boiler or a coffee maker in the room will upgare the service

I have stayed at this hotel frequently as I have family living close by. On this occasion I had brought my car from England and the excellent staff arranged access to a secure underground car park very close by. When the technology of the check in system at the car park confused me Lucia from reception took the trouble to come to the car park to assist me… amazing guest care on her part. On the Sunday evening Tsueh guided me to a local store that was open the Sunday for me to get a few essentials. I phoned Marlos on reception whist I was still in the UK and he helped arrange my place at the underground car park. All three members of the reception staff were absolutely amazing ! As were the chamber maid ladies. This hotel is a total pleasure to stay in. R. Villagrasa

Modern hotel, nice size rooms, centrally situated. At the time of the review the main road in front of the hotel is a working site and traffic around is not easy.