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Southern Palms Beach Resort

Photo gallery for Southern Palms Beach Resort

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, open 7:30 AM to 6 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:30 AM to 6 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:30 AM to 6 PM, pool umbrellas, pool loungers

Overview of Southern Palms Beach Resort

Southern Palms Beach Resort

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Diani Beach Road, Diani Beach, 80400

Explore the area

  • Popular LocationDiani Beach2 min walk
  • Popular LocationTiwi Beach14 min walk
  • Popular LocationGalu Kinondo15 min drive
  • AirportMombasa (MBA-Moi Intl.)47 min drive

Choose dates to view prices

About this area

Diani Beach

Located in Diani Beach, Southern Palms Beach Resort is in the business district and on the beach. The area's natural beauty can be seen at Diani Beach and Shimba Hills National Reserve. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Diani Beach - 2 min walk
  • Tiwi Beach - 14 min walk
  • Galu Kinondo - 15 min drive
  • Kaya Kinondo Sacred Forest - 23 min drive
  • Mombasa Marine National Park - 40 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 47 min drive

Restaurants

  • Main — 1 min walk
  • Manyatta — 1 min walk
  • Morning Star Resort - 14 min walk
  • Diani Bay Resort - 14 min walk
  • African Pot Coral - 5 min drive

About this property

Southern Palms Beach Resort

Upscale resort on the beach, with 2 outdoor swimming pools
At Southern Palms Beach Resort, hit the beach, dine on-site at Main or enjoy a drink at one of the resort's 4 bars/lounges. All 298 rooms offer comforts such as pillowtop beds and premium bedding, plus in-room free WiFi and TVs with satellite channels. Other amenities available to guests include furnished balconies or patios, room service and rainfall showerheads.
Southern Palms Beach Resort offers 298 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Premium satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Diani Beach resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Southern Palms Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7 AM–9:30 AM
  • 5 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Fitness centre
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Scuba diving
  • Snorkelling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - anytime
Minimum check-in age - 15

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: KES 10000 per vehicle
  • Airport shuttle fee per child: KES 10000 (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:30 AM to 6 PM
No pets and no service animals are allowed at this property

Property is also known as

Southern Palms Beach Resort Ukunda
Southern Palms Beach Ukunda
Southern Palms Beach Diani
Southern Palms Beach Hotel Diani
Southern Palms Beach Resort Diani Beach
Southern Palms Beach Resort
Southern Palms Beach Diani Beach
Southern Palms Beach
Southern Palms Beach Diani
Southern Palms Resort Diani
Southern Palms Beach Resort Resort
Southern Palms Beach Resort Diani Beach
Southern Palms Beach Resort Resort Diani Beach

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 19 out of 57 reviews
5 - Excellent 33%
Rating 4 - Good. 21 out of 57 reviews
4 - Good 37%
Rating 3 - Okay. 9 out of 57 reviews
3 - Okay 16%
Rating 2 - Poor. 3 out of 57 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 57 reviews
1 - Terrible 9%

3.9/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
They gave us our room and then told us to pack again as they made a mistake of giving us the wrong room. We had already unpacked and expected us to repack and move again, which we said we were not prepared. They did not give us Water in our room for the 1st two days. They then gave us botted water but did not have openers to open the bottle. so was not able to drink water. We had to go to the Bar to get water and put it our own bottle. The 2nd day we did not get any towel in our room till 4pm. how do we go the the Beach or swimming pool with these towels. to add to insult the next day they brought torn towel for us to us. The phone in the room never worked, so what ever we needed we had to go all the way to the reception to request for it. This was very inconvenient.
Stayed 4 nights in Oct 2021

3/5 Okay

Disliked: Cleanliness
Room cleanliness not satisfactory
Staff are friendly but seem to be overwhelmed. Instead of availing gloves at serving stations for guests to serve themselves, they insisted on staff serving each guest which resulted in longer queues at serving stations and this could also be the reason why they were fewer chefs manning cooking stations which also resulted in longer queues. They seem to prioritise vegetarian food and hence variety for no vegetarian is poor. On getting to our room we found stained pillow cases and the bed and pillows had hair despite waiting for more than an hour for the room to be ready. The bathroom walls had grime, meaning they are not scubbed regularly. and our room floor was always grainy and had hair even after cleaning by the room service staff.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, kind and helpful staff.
Stayed 3 nights in Aug 2021

1/5 Terrible

Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 2 nights in Mar 2020