Title: Neptune Paradise Beach Resort & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Neptune Paradise Beach Resort & Spa Beachfront resort with outdoor tennis courts ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/aed65dad.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/e7b0c0a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/c001d952.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/307f3d0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/baa6c39f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Galu Beach, this resort offers relaxation and activity. Enjoy a free breakfast buffet before heading to the white sand beach or poolside bars. Beach volleyball, snorkeling, and archery are available. Visitors consistently praise their experience. 8.6 Excellent ## Popular amenities - Bar - All-inclusive - Spa - Pool - 24/7 front desk - Breakfast included £244 includes taxes & fees 15 Oct - 16 Oct ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/79f95c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge TV Ceiling fan Hairdryer Private bathroom - 291 sq ft - Partial ocean view - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/79f95c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Oceanfront ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge TV Ceiling fan Hairdryer Private bathroom - 291 sq ft - Partial ocean view - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/79f95c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden Area ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge TV Ceiling fan Hairdryer Private bathroom - 291 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/6000000/5995700/5995637/4ce7796e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Diamonds Leisure Beach & Golf Resort Diani Beach - On private beach - Pool - All-inclusive - Spa 8.2 Very good 129 reviews [](https://www.expedia.co.uk/Mombasa-Hotels-Leisure-Lodge-Beach-Golf-Resort.h5995637.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=484c9a41-d4d8-494d-badc-eb88dede2f80&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/5ffbf873.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Neptune Village Beach Resort & Spa All Inclusive Galu Beach - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 36 reviews £215 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Mombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=484c9a41-d4d8-494d-badc-eb88dede2f80&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11460000/11451300/11451296/46832c84.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cocoa Boutique Hotel Mombasa - Pool - Spa - Parking included - Free WiFi 6.8 41 reviews [](https://www.expedia.co.uk/Mombasa-Hotels-Sun-Africa-Beach-Resort.h11451296.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=484c9a41-d4d8-494d-badc-eb88dede2f80&top_cur=GBP) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13240000/13231900/13231804/c1dbfbe3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Severin Sea Lodge Mombasa - Pool - Breakfast included - Spa - Waterslide 9.4 Exceptional 225 reviews £154 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Mombasa-Hotels-Severin-Sea-Lodge.h13231804.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=484c9a41-d4d8-494d-badc-eb88dede2f80&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Neptune-Paradise-Beach-Resort-Spa.h1528624.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Neptune-Paradise-Beach-Resort-Spa.h1528624.Hotel-Information) ## About the area Located on the beach, Neptune Paradise Beach Resort & Spa is in Galu Beach, a neighbourhood in Diani Beach. Diani Beach and Shimba Hills National Reserve reflect the area's natural beauty and area attractions include Colobus Conservation and Diani Snake Park. With windsurfing and fishing nearby, you'll find plenty of adventures in the water. [Visit our Diani Beach travel guide](https://www.expedia.co.uk/Diani-Beach.dx6058779) [View more Resorts in Mombasa](https://www.expedia.co.uk/Mombasa-Hotel-Resorts.d6143873-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.36084%2C39.55807&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tBmGG01g_eeG777JXc-hDKWPkLk=) Diani Beach Road, Diani Beach, Galu Kinondo, Diani Beach, 80400 ### What's nearby - Galu Kinondo Beach - 7 min walk - 0.4 miles - Diani Beach - 4 min drive - 3.0 miles - Kaya Kinondo Sacred Forest - 9 min drive - 2.8 miles - Tiwi Beach - 24 min drive - 12.3 miles - Chale Beach - 28 min drive - 7.4 miles ### Getting around - Mombasa (MBA-Moi Intl.) - 93 min drive ### Restaurants - ‪Havana Bar, Diani Beach - ‬8 min drive - ‪Pallet Cafe - ‬3 min drive - ‪Lala Galu - ‬6 min walk - ‪Nomad's Beach Bar And Restaurant - ‬6 min drive - ‪Beach Bar - ‬6 min drive ## About this property ### Neptune Paradise Beach Resort & Spa Upscale all-inclusive resort near Diani Beach Consider a stay at Neptune Paradise Beach Resort & Spa and take advantage of a free breakfast buffet, 2 poolside bars and a terrace. This resort is a great place to bask in the sun with a beachfront location, scuba diving and beach volleyball. Indulge in a body scrub, a massage and a facial at 5enses Sea Spa, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. Enjoy on-site activities, such as snorkelling, archery and windsurfing. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Wedding services, a gift shop and smoke-free property Room features All 92 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and hairdryers - Balconies or patios, fridges and free infant beds ### All-inclusive details This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet meals, snacks and select beverages included ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/5ffbf873.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neptune Village Beach Resort & Spa All Inclusive Galu Beach - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 36 reviews £215 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, scuba diving, snorkelling](https://images.trvl-media.com/lodging/2000000/1670000/1668600/1668560/586873da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diani Reef Beach Resort & Spa - Your Beachfront Bliss Awaits Diani Beach - Pool - All-inclusive - Kids pool - Parking included 8.0 Very good 367 reviews £127 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1668560&PinnedHotelID=1668560&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466855/db45d81f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pinewood Beach Resort and Spa Diani Beach - Pool - All-inclusive - Spa - Parking included 9.2 Wonderful 26 reviews £162 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2466855&PinnedHotelID=2466855&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6150000/6140500/6140408/b0b15d82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neptune Palm Beach Boutique Resort & Spa All Inclusive Galu Beach - Pool - Breakfast included - All-inclusive - Spa 8.2 Very good 31 reviews £258 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=6140408&PinnedHotelID=6140408&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20010000/20006200/20006119/caec4cf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baobab Beach Resort & Spa Diani Beach - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 173 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=20006119&PinnedHotelID=20006119&HadPinnedHotel=true®ionId=-1&adults=2) ![9 outdoor pools](https://images.trvl-media.com/lodging/23000000/22180000/22177700/22177640/5d2a774d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swahili Beach Resort Diani Beach - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 269 reviews £262 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=22177640&PinnedHotelID=22177640&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerobics facility](https://images.trvl-media.com/lodging/9000000/8210000/8207700/8207675/6852d2ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leopard Beach Resort & Spa Diani Beach - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 150 reviews £137 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=8207675&PinnedHotelID=8207675&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1970000/1969100/1969091/eab3d255.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southern Palms Beach Resort Diani Beach - Pool - Breakfast included - All-inclusive - Parking included 8.2 Very good 211 reviews £260 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1969091&PinnedHotelID=1969091&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/6000000/6000000/5995700/5995637/0c0956f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamonds Leisure Beach & Golf Resort Diani Beach - On private beach - Pool - All-inclusive - Spa 8.2 Very good 129 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=5995637&PinnedHotelID=5995637&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/43000000/42110000/42105200/42105133/521b2d85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diani Sea Resort Diani Beach - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 93 reviews £176 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=42105133&PinnedHotelID=42105133&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7 AM to 9:30 AM - 2 poolside bars - 4 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Deck Restaurant - Jungle Restaurant - Olive Kitchen - Peponi ### Things to do - 2 outdoor tennis courts - Archery - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Library - Outdoor pool - Playground - Sauna - Scuba diving - Snorkelling - Windsurfing ### Family friendly - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - In-room cot - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Meeting room ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Hot/mineral springs - Manicures/pedicures - Massage - Sauna - Turkish bath ### Accessibility - No lift ### More - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Beach Resort Paradise Neptune Paradise Beach Neptune Paradise Beach Resort All Inclusive Ukunda Neptune Paradise Beach Ukunda Neptune Paradise Resort Neptune Paradise & Spa Diani Neptune Paradise Beach Resort Spa Neptune Paradise Beach Resort & Spa Resort Neptune Paradise Beach Resort & Spa Diani Beach Neptune Paradise Beach Resort Spa All Inclusive Neptune Paradise Beach Resort & Spa Resort Diani Beach ## Frequently asked questions ### Does Neptune Paradise Beach Resort & Spa have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Neptune Paradise Beach Resort & Spa? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Neptune Paradise Beach Resort & Spa on 15 Oct 2025 start from £243.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mombasa-Hotels-Neptune-Paradise-Beach-Resort-Spa.h1528624.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Neptune Paradise Beach Resort & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Neptune Paradise Beach Resort & Spa? > Self-parking is free at this property. ### What time is check-in at Neptune Paradise Beach Resort & Spa? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Neptune Paradise Beach Resort & Spa? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Neptune Paradise Beach Resort & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Are there all-inclusive benefits at Neptune Paradise Beach Resort & Spa? > Yes, the property is all-inclusive. Food and drinks are included (with some restrictions). ### Where is Neptune Paradise Beach Resort & Spa located? > Nestled on the beach, this Galu Beach resort is within 3 mi (5 km) of Galu Kinondo Beach, Diani Beach and Kaya Kinondo Sacred Forest. Colobus Conservation is 1.4 mi (2.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Neptune Paradise Beach Resort & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 16 6 - Okay 3 4 - Poor 3 2 - Terrible 0 ### 8.4/10 Cleanliness ### 9.0/10 Staff & service ### 7.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Peter 12 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place to go to, facilities and the staff were amazing, the beach was beautiful during the day and night, comfortable accommodation and food was in abundance and the drinks, all in all 5\* from me ##### Peter Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Trizah 7 Apr 2024 ##### Trizah Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Andrea 28 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Andrea Stayed 4 nights in Dec 2023 ### 8/10 Good #### Ronny 12 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paradis på Neptune Dette var igjen et fantastisk opphold. Servicen var upåklagelig, renholdet var likeså. Maten var også bra. Ikke så bra som tidligere opphold, men tipper at når hotellene generelt i Kenya slutter å blø på grunn av Coronaen så blir det nok samme standard som tidligere. Gleder meg allerede til å komme tilbake. ##### Ronny Stayed 6 nights in Oct 2021 ### 4/10 Poor #### Verified traveller 26 Jun 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance. ##### Verified traveller Stayed 8 nights in Jun 2019 ### 8/10 Good #### Verified traveller 1 May 2019 ##### Verified traveller Stayed 5 nights in Apr 2019 ### 6/10 Okay #### Verified traveller 21 Mar 2019 Liked: Staff & service ##### Verified traveller Stayed 4 nights in Mar 2019 ### 8/10 Good #### Juha 26 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Juha Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Hana, London 2 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Neptune Paradise holidays Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road. ##### Hana Stayed 6 nights in Aug 2018 ### 8/10 Good #### GREGOIRE 11 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bon rapport qualité prix Complexe sympa. Chambres moyennes mais bonne literie et au calme. Mention très bien à tout le staff restaurants et bars. ##### GREGOIRE Stayed 10 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller 30 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Diani beach is a gem Amazing beach front ! white sands, clean and good food. ##### Verified traveller Stayed 1 night in Jul 2018 ### 6/10 Okay #### Verified traveller 30 Jul 2018 Liked: Staff & service Disliked: Cleanliness The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place. ##### Verified traveller Stayed 6 nights in Jul 2018 ### 8/10 Good #### Chris, Zürich, Schweiz 22 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All inclusive Hotel am weissen Sandstrand Die Hotelanlage ist gepflegt und liegt an einem weissen, breiten Sandstrand. Der Service ist für afrikansiche Verhältnisse effizient und auch äusserst herzlich und zuvorkommend. Wir hatten All Inclusive gebucht und das Essen war abwechslungsreich. Es gab für jeden Geschmack immer etwas, frische Gemüse, Salate und verschiedene Fleischsorten. Wir haben uns sehr wohl gefühlt und kommen gerne wieder! ##### Chris Stayed 7 nights in Mar 2018 ### 10/10 Excellent #### Verified traveller 12 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous all-inclusive resort on pristine beach Wonderful! Looking forward to staying at Neptune again. ##### Verified traveller Stayed 2 nights in Feb 2018 ### 10/10 Excellent #### Rebecca, Milano 7 Jan 2018 Liked: Staff & service, property conditions & facilities, room comfort #### Sentirsi a casa abbiamo passato 6 bellissimi giorni in questo resort.Dal primo minuto ci siamo sentite a casa e coccolate.il personale è molto gentile e disponibile e l'animazione è super.tutto il giorno ci sono un sacco di attività divertenti e gli animatori ci hanno coinvolte con estrema gentilezza e professionalità.ci siamo divertite da subito e per tutta la vacanza facendo sempre cose diverse.ogni sera c'è uno spettacolo diverso.la camera era spaziosa e comodissima.i diversi bar e ristoranti danno la possibilità di avere in ogni momento quello che si desidera.la spa offre molti trattamenti ed è pulita e in una posizione strategica.la spiaggia è facilmente accessibile e molto sicura,sempre controllata.grazie a Happy John,Daniel,Ronnie,MK,Alibaba,Ken,Andy,Moses e tutti gli altri per la bellissima vacanza. ##### Rebecca Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### Marina , Milano 29 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relax e armonia estetica sull'Oceano Indiano Mio marito e io ci siamo trovati molto bene, una settimana a cavallo di Natale 2017. Eravamo stanchi e volevamo solo riposarci in un bel posto all inclusive tra la natura. Così è stato! ##### Marina Stayed 7 nights in Dec 2017 ### 10/10 Excellent #### Marf, London 24 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome location and Excellent Service I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family. Thank you Staff of Neptune Hotel for making my holiday awesome. ##### Marf Stayed 10 nights in Dec 2017 ### 10/10 Excellent #### lilu 22 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel with beautiful grounds. It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience. I would definitely recommend. ##### lilu Stayed 4 nights in Dec 2017 ### 8/10 Good #### Winnie, Nairobi 29 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel! Beautiful hotel with clean white sand beach. The staff is very helpful and amazing. Beautiful ambience. I'm definitely coming back! ##### Winnie Stayed 2 nights in Aug 2017 ### 8/10 Good #### Kanti 24 Jul 2017 Liked: Staff & service ##### Kanti Stayed 4 nights in Jul 2017 ### 8/10 Good #### Stephanie 6 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Empfehlenswert Einziges Minus sind die nervigen Beach-Boys am Strand. Ansonsten eine wunderschöne Anlage mit tollem Service. Essen war nichts für Veganer und könnte auch ein bisschen abwechslungsreicher sein. Vor allem das Frühstück bot wenig Abwechslung. Wer jedoch Pancakes, Waffeln und Omelettes liebt, kommt hier auf seine Kosten. ##### Stephanie Stayed 9 nights in May 2017 ### 10/10 Excellent #### Poppa Jones, Texas 30 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Texan's in Paradise We stayed in the garden area in two upstairs rooms. Very clean and was comfortable with outside balcony. Basically just used the place for sleeping. If we didnt have anything planned for the day we spent time at the large pool with swim up bar. Douglas is a great guy and he took care of us while we were there. When the pool closes at 6 PM, we just headed over to the main bar and Gerald was the man of the hour. The Resort had entertainment at 9 PM every night that we were there and was awesome. All of the Resort staff was great to us and restaurants were very impressive. Buffet style with all kinds things to try. The resort can make arrangements for fishing, snorkeling, scuba diving, etc. ##### Poppa Jones ### 8/10 Good #### Zak, London 12 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Grounds, excellent staff The hotel was extremely welcoming and each staff member does their bit to make you feel welcome. The grounds are very pleasing and relaxing. ##### Zak ### 4/10 Poor #### Karl, Dubai 7 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fell well below my expectation \-Overall I would not come back here again, I was not impressed Staff: Most of the staff in the restaurant were not attentive and were very slow in processing orders. The staff at the cooking station were not friendly. On the other hand, the security guards along the beach area were talkative to the point they would not leave us alone which I found to be very annoying when I travel so far away to relax, rather then to be constantly distrubed Food Quality: The food quality was utterly disappointing to such an extent that I would not feed it to my pet. The food has absolutely no taste whatsoever and needs drastic improvement Checking time: the checking time took way too long, approx 45 minutes Room design: the rooms need to be renovated and updated. Toilet did not flush properly ##### Karl ### 10/10 Excellent #### Gregory 22 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gem in gula beach The location , the food, the servers, the beach!! Everything is incredible! This place is a gem! I want to go back !! ![](https://a.travel-assets.com/ugc/hotel-reviews/s1049-p33c101e0-e0dd-11e6-b340-cea531f716f3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1795-p327f8130-e0dd-11e6-81c2-9ac011b92c68-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1101-p54fe8760-e0dd-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1638-p54b59780-e0dd-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gregory ## Expedia's Latest Trends ### Hotels > [OYO Greenleafe Hotel](https://www.expedia.co.uk/London-Hotels-Greenleafe-Hotel.h47002272.Hotel-Information) > > [Seaview House Bed & Breakfast](https://www.expedia.co.uk/Larne-Hotels-Seaview-House-Bed-Breakfast.h7369652.Hotel-Information) > > [Hotels near Scafell Pike](https://www.expedia.co.uk/Scafell-Pike-Hotels.0-l6088035-0.Travel-Guide-Filter-Hotels) > > [Gay-Friendly Hotels in Cap d'Agde](https://www.expedia.co.uk/Cap-DAgde-Hotels-Gay-Friendly-Hotel.0-0-d6050741-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Moon Mountain Lodge](https://www.expedia.co.uk/Solitaire-Hotels-Moon-Mountain-Lodge.h7509790.Hotel-Information) > > [NH Collection Berlin Mitte Friedrichstrasse](https://www.expedia.co.uk/Berlin-Hotels-NH-Collection-Berlin-Mitte-Friedrichstrasse.h898450.Hotel-Information) > > [Hostels Grangemouth](https://www.expedia.co.uk/Grangemouth-Hostels.d6035292-aaHostels.Travel-Guide-Accommodation) > > [Aparthotels Dubai](https://www.expedia.co.uk/Dubai-Apart-Hotels.d1079-aaApartHotels.Travel-Guide-Accommodation) > > [Meliá Vinpearl Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Melia-Vinpearl-Phu-Quoc.h17904719.Hotel-Information) > > [The Royal Senchi Hotel and Resort](https://www.expedia.co.uk/Akosombo-Hotels-The-Royal-Senchi-ResortHotel.h9073641.Hotel-Information) > > [Hotels near Pinewood Studios](https://www.expedia.co.uk/Pinewood-Studios-Hotels.0-l553248629421481667-0.Travel-Guide-Filter-Hotels) > > [LABRANDA El Dorado](https://www.expedia.co.uk/Tias-Hotels-LABRANDA-El-Dorado.h1384768.Hotel-Information) > > [Hotels with Entertainment in Jersey](https://www.expedia.co.uk/Destinations-In-Jersey-Hotel-With-Entertainment.0-0-d55539-thotelwithentertainment.Hotel-Filter-Destinations) > > [Canfranc Estación, A Royal Hideaway Hotel - Gran Lujo](https://www.expedia.co.uk/Canfranc-Hotels-Occidental-Canfranc.h89731937.Hotel-Information) ### Flights > [Flights from Paris (CDG) to Toronto (YYZ)](https://www.expedia.co.uk/lp/flights/cdg/yyz/paris-to-toronto) > > [Flights from Chek Lap Kok (HKG) to Krabi (KBV)](https://www.expedia.co.uk/lp/flights/hkg/kbv/hong-kong-to-krabi) > > [Flights from Newcastle-upon-Tyne (NCL) to Mexico City (MEX)](https://www.expedia.co.uk/lp/flights/ncl/mex/newcastle-to-mexico-city) > > [Flights from Biombo (OXB) to Lisbon District (LIS)](https://www.expedia.co.uk/lp/flights/oxb/lis/bissau-to-lisbon) ### Cars > [Car hire in Beccles](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Beccles.d6084990.Car-Hire-Guide) ### Activities > [Things to do in Düsseldorf](https://www.expedia.co.uk/Things-To-Do-In-Dusseldorf.d180001.Travel-Guide-Activities) > > [Things to do in Prague](https://www.expedia.co.uk/Things-To-Do-In-Prague.d180014.Travel-Guide-Activities) > > [Things to do in Newark](https://www.expedia.co.uk/Things-To-Do-In-Newark.d6131281.Travel-Guide-Activities) ### Packages > [Lecce Holidays](https://www.expedia.co.uk/Lecce.d8479.Holidays-City-Breaks) > > [Taguig Holidays](https://www.expedia.co.uk/Taguig.d6141586.Holidays-City-Breaks) > > [Gold Coast Holidays](https://www.expedia.co.uk/Gold-Coast.d180064.Holidays-City-Breaks) > > [Las Vegas Strip Holidays](https://www.expedia.co.uk/Las-Vegas-Strip.d800045.Holidays-City-Breaks) > > [Vienna Holidays](https://www.expedia.co.uk/Vienna.d178316.Holidays-City-Breaks) ### General > [Visit S'Algar](https://www.expedia.co.uk/SAlgar.dx6355727)