The staff are the best thing
Aircon not working properly, took 2 days to fix. Shower head evidently also not checked before guests arrive.
There are no single rooms so single guests are charged double occupancy rates.
Food is decent, staff are exceptionally friendly.
Very little organised activity and entertainment for the prices charged. Numerous other hotels do full board accomodation with drinks included, for less than Diani Reef.
2 swimming pools without a deep end.
Comment from Hotel Management
21-Mar-2017 by Daniel Rsvn Manager, Hotel Management
Thank you for your observations,our apology for the for the air con issue.we do have rate for single room and double .we will also look into entertainment and i can assure you your next visit will be a memorable one