2 / 5 Poor
It was painful to find this hotel so far from claims found on hotels.com site.
My room had blackish table-tops.
As if it was not bad enough, all the surfaces were full of stains of old cups, glasses etc, evident that cleanliness of the room is the least priority of the hotel. It was too painful and difficult to believe as it claims to be a 3-star hotel.
And to make things worse was its restaurant. The restaurant which was functioning had a BUFFET system going on for the guests. A buffet system where guests were allowed to help themselves with all the breakfast items like cereals, bakery items, fruits, juices and other breakfast items except the hot breakfast items- parathas, dosas, poori-bhajee etc being served by the skeleton staff whose hygiene discipline was almost NIL. They were found to be using hand gloves without changing after cleaning a table. Tables were cleaned after use of a guest with a normal wipe by the cloth hanging on their shoulders and the same gloved hands were used to bring food plates/cutlery for next guests.....
What to say,,,so many things! Except for the glass partition at the front desk, the hotel was found to be so primitive in hygiene smartness.
And all this at such a high tariff!!!
Although, all the staff were found to be active.
Radisson Lucknow City Center
A verified traveller stayed at Radisson Lucknow City Center
Posted 1 year ago