Title: Club Serena Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=12490636&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Club Serena Resort Travelers can sip cocktails on the terrace or enjoy meals at the restaurant while lounging beside two refreshing pools for complete relaxation ## Photo gallery for Club Serena Resort ![On the beach - Club Serena Resort (Moalboal)](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/f1b26303.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Treehouse Villa | Minibar, free WiFi, bed sheets - Club Serena Resort (Moalboal)](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/3a366252.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers - Club Serena Resort (Moalboal)](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/5d5c9726.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, free WiFi, bed sheets - Club Serena Resort (Moalboal)](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/4392d3d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden Villa Twin | Minibar, free WiFi, bed sheets - Club Serena Resort (Moalboal)](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/a5dfbf20.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Club Serena Resort offers a peaceful garden retreat and two outdoor pools with sun loungers for guests to unwind. The property provides free in-room WiFi, a restaurant and bar for comfortable dining, plus convenient dry cleaning and laundry services. ## Reviews 7.6 Good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £188 includes taxes & fees 22 Dec - 23 Dec ## Room options ### Check availability for these dates Tonight [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=12490636&PinnedHotelID=12490636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=12490636&PinnedHotelID=12490636&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=12490636&PinnedHotelID=12490636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=12490636&PinnedHotelID=12490636&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=12490636&PinnedHotelID=12490636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=12490636&PinnedHotelID=12490636&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=12490636&PinnedHotelID=12490636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=12490636&PinnedHotelID=12490636&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ### View all photos for Deluxe Pool Side ![Deluxe Pool Side | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/9ea1d775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Pool Side ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Private bathroom Hairdryer Bathrobes Minibar - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Pool View ![Deluxe Pool View | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/29cc40fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Pool View ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Private bathroom Hairdryer Bathrobes Minibar - Sleeps 2 - 2 Double Beds ### View all photos for Garden Villa Twin ![Garden Villa Twin | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/a5dfbf20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Villa Twin ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Separate bedroom Private bathroom Hairdryer Bathrobes - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for Garden Villa King ![Garden Villa King | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/6de1a200.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Villa King ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Separate bedroom Private bathroom Hairdryer Bathrobes - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Ocean Family Suite ![Ocean Family Suite | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/275d4640.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Family Suite ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Separate bedroom Private bathroom Hairdryer Bathrobes - 1 bedroom - Sleeps 4 - 1 King Bed, 2 Double Beds and 1 Single Bed ### View all photos for Ocean Suite ![Ocean Suite | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/d024768e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Suite ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Separate bedroom Private bathroom Hairdryer Bathrobes - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Treehouse Villa ![Treehouse Villa | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/a8bedadd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Treehouse Villa ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Separate bedroom Private bathroom Hairdryer Bathrobes - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Double Beds ### View all photos for Casitas King ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/7793c97e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casitas King ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Private bathroom Hairdryer Bathrobes Minibar - 614 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Casitas Twin ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/850e8f78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casitas Twin ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Private bathroom Hairdryer Bathrobes Minibar - Sleeps 3 - 2 Single Beds ### View all photos for Garden Villa Twin ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/c076ad12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Villa Twin - Sleeps 2 ### View all photos for Casita King ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/w653h440x0y0-cdb511c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casita King - Sleeps 2 ### View all photos for Deluxe Poolside Room ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/e7b35148.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Poolside Room - Sleeps 2 ### View all photos for Premium Deluxe ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/d94594c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Deluxe - Sleeps 2 ### View all photos for Treehouse ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/c7f22992.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Treehouse - Sleeps 3 ### View all photos for Ocean Suite ![Property grounds](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/b635a6c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Suite - Sleeps 2 ### View all photos for Family Suite ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/81e71e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 3 ### Garden Villa King - Sleeps 2 ### View all photos for Casita Twin ![Exterior](https://images.trvl-media.com/lodging/13000000/12500000/12490700/12490636/c59df091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casita Twin - Sleeps 2 ### Casita Honeymoon Suite - Sleeps 2 ### Deluxe Room With Pool View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMoalboal-Hotels-Club-Serena-Resort.h12490636.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMoalboal-Hotels-Club-Serena-Resort.h12490636.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.99122%2C123.37112&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=I1fRPdHz_XDJhCY6r5Jb0wi1bd8=) Brgy Saavedra Basdaku, Moalboal, 6032 #### What's nearby - White Beach Moalboal \- 15 min walk \- 0.8 miles - Moalboal Market \- 20 min drive \- 5.0 miles - Gaisano Grand Mall Moalboal \- 20 min drive \- 5.5 miles - Panagsama Beach \- 23 min drive \- 4.6 miles - Moalboal Sardine Run \- 23 min drive \- 4.6 miles #### Restaurants - ‪The Three Bears - ‬9 min drive - ‪Veranda Kitchen n' Bar - ‬9 min drive - ‪Chili Bar - ‬9 min drive - ‪Lola’s Bar - ‬9 min drive - ‪Besty's Grill And Restobar - ‬8 min drive ## About this property ### Club Serena Resort Hotel near Panagsama Beach Take advantage of a terrace, a garden and dry cleaning/laundry services at Club Serena Resort. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a restaurant. Other perks at this hotel include: - 2 outdoor pools, along with sunloungers - Free self-parking - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe - Tour/ticket information and a banquet hall Room features All guest rooms at Club Serena Resort feature comforts, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and separate dining areas. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - Balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![Sun deck](https://images.trvl-media.com/lodging/8000000/7450000/7441500/7441465/cbfe3006.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dolphin House Saavedra - Pool - Spa - Kids’ pool - Parking included 8.4 Very good 69 reviews £108 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=7441465&PinnedHotelID=7441465&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/8000000/7870000/7861200/7861193/5f70c1d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quo Vadis Dive Resort Moalboal Basdiot - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.4 Very good 234 reviews £58 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=7861193&PinnedHotelID=7861193&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/104000000/103860000/103855100/103855011/1aa3ea2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fazenda De Faburada Resort by Hiverooms Ronda - 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Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 150 reviews £90 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=17407648&PinnedHotelID=17407648&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/104000000/103550000/103549000/103548994/2cf09693.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moalboal Casablanca Inn Moalboal - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 9.8 Exceptional 62 reviews £37 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=103548994&PinnedHotelID=103548994&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/8000000/7400000/7392900/7392853/73b7938c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sea Turtle House Saavedra - On private beach - Parking included - Free Wi-Fi - Restaurant 7.6 Good 85 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=7392853&PinnedHotelID=7392853&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: PHP 850 to 850 for adults and PHP 425 to 425 for children - A bar/lounge - A restaurant ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools - Separate in-room dining area ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - On the beach - Picnic area - Pool loungers - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Hardwood flooring in room - No lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Separate dining area ### More - Access via exterior corridors - Air conditioning - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 6:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of PHP 1500 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for PHP 2000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: approximately PHP 850 to 850 for adults and PHP 425 to 425 for children - Airport shuttle fee: PHP 4500 per vehicle (one-way, maximum occupancy 9) - Pet fee: PHP 1500 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: PHP 2000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 6:00 AM to 10:00 PM ### Property is also known as Club Serena Resort Moalboal Club Serena Moalboal Club Serena Club Serena Resort Hotel Club Serena Resort Moalboal Club Serena Resort Hotel Moalboal ## Frequently asked questions ### Does Club Serena Resort have a pool? ### How much does it cost to stay at Club Serena Resort? ### Is Club Serena Resort pet-friendly? ### How much is parking at Club Serena Resort? ### What time is check-in at Club Serena Resort? ### What time is check-out at Club Serena Resort? ### Does Club Serena Resort provide a shuttle to the airport? ### Where is Club Serena Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Club Serena Resort Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 20 8 - Good 26 6 - Okay 11 4 - Poor 5 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Elenita 11 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in Moalboal. Love that the beach is easily accessible and great for snorkeling. Saw some beautiful fishes and sea turtles. ##### Elenita Stayed 4 nights in Jun 2024 ### 4/10 Poor #### Jim 10 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities The property is located on the ocean but the beach isn’t very nice. The rooms are old and outdated. The road on the way to the resort is horrible. All in all it’s NOT worth the price. One positive note, the staff is friendly and helpful. ##### Jim Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Mathias 4 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful and tranquil little resort but expensive At the end of a gravel path full of potholes, this remote little resort can be found. It has a lovely staff and a friendly atmosphere, but everything takes far too long. The restaurant offers a limited menu, and with items often in short supply, there is much room for improvement. Lunch service takes an hour, and scheduled activities like massages and island hopping are consistently delayed (likely due to third-party vendors). The pictures online provide a very selective and flattering view of the resort. The New Year’s party was greatly arranged by the hotel!!! Rating: 3 out of 5 The cottages/houses are lovely and match the pictures online, the overall experience does not fully align with an international standard, despite the high pricing. ![](https://a.travel-assets.com/ugc/hotel-reviews/43D8954629D8F0F181EABC7D2E2E3A5FE4D5B4BE1735952632194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/43FB4D0D883869B5ECA9ED769ABF8DBA714C937B1735952623567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mathias Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Flordeliz 3 May 2025 Liked: Cleanliness My main concern was the breakfast. They served beef mushroom and chicken wings, which honestly didn’t feel appropriate for a morning meal. It would have been better if they offered the usual breakfast choices like bacon and sausage. On top of that, we couldn’t relax while eating because the staff were talking loudly nearby, and we could clearly hear their conversations. It didn’t feel like a peaceful or pleasant start to the day. We also ordered food and requested for it to be delivered to our room the Governor’s Suite which isn’t even far from the restaurant. To our surprise, we were charged a ₱300 delivery fee, which made no sense considering the distance and the fact that we were already paying almost ₱11, 000 per night for the room. ##### Flordeliz Stayed 2 nights in May 2025 ### 2/10 Terrible #### Verified traveller 29 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very bad experience A hotel with a very poor condition. Garden is not well maintained, restaurant is terrible, no charm at all. Photos are not reflecting the reality at all. Absolute non-sense for the price the hotel is charging. I would definitely not recommend this hotel to anyone. See my photos which reflect the reality. Restaurant is really bad and really expensive. Breakfast is as per in a 1-star hotel, definitely not the standard for the price paid. The tree-house room was supposed to be 94m2 - not sure where they found those square meters - the bedroom was less than 20m2 for sure. They probably count all the hidden spaces. The only positive point is the staff, which is very nice ![Right next to the reception](https://a.travel-assets.com/ugc/hotel-reviews/23426C6C52E6DCD0C7FC728B43F3C3BFA6ED0E201735455746062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The 'terrace' for a romantique diner. Not really as per the photos shown on their website. ](https://a.travel-assets.com/ugc/hotel-reviews/C0A774900B62D2A2E409706117B86B08F24200CA1735455746286.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/686FD322928E0C162B4E8F2F489A3268C872626D1735455746898.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The tree-house 'terrace' - not sure who would want to stay in here. ](https://a.travel-assets.com/ugc/hotel-reviews/7C34826583C33B504C7FC6F7A301C66732D854081735455746637.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Rebecca 24 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service ##### Rebecca Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Daisy 4 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a very enjoyable stay at the resort. I wish there was a safety deposit box and a hair blower. Also the treehouse 2 that we stayed in doesn’t have warm water, it’s not working and the aircon is old and bit noisy. Other than that, everything is wonderful. ##### Daisy Stayed 1 night in Dec 2022 ### 8/10 Good #### Niña Marie 17 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A little inconvenience but still we really like it we booked rajah room and its almost perfect except for not having a locks on all its windows which makes me awake all night worried that someone might enter our rooms and get our stuff, no security box inside. we parked in front of our cottage which is very convenient for unloading and loading our stuff. Beach have a nice view but the water is full of sharp stones and hurt our feet . But we really enjoy the sand and the small boat in the pool. Services are nice, food are average, expect an additional 12% Vat on your food bill. They let us stay in their cabanas for lunch even after we check out. All in all we enjoy our visit ##### Niña Marie Stayed 1 night in Dec 2018 ### 8/10 Good #### yusuke 20 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities 良かった ##### yusuke Stayed 1 night in Dec 2024 ### 8/10 Good #### JAEWON 30 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 휴식하기 좋습니다. 깨끗하고 친절해요 숙소 시설과 수영장등 시설은 조금 낡은 부분이 있으나, 깨끗하게 관리되어서 사용하는데 문제는 없습니다. 주변 풍경이 굉장히 좋고 내부의 조경도 훌륭합니다. 직원분들은 모두 친절하고 굉장히 프로페셔널 합니다. 다만 레스토랑이 저희 입맛에 안맞아서 일수도 있겠지만, 맛에 대하여 개선할 필요가 있을 것 같아요. ##### JAEWON Stayed 3 nights in Jan 2023 ### 8/10 Good #### Amir 30 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Amir ### 8/10 Good #### Christian 13 Mar 2020 Liked: Cleanliness, staff & service Very nice place. Quiet. ##### Christian Stayed 6 nights in Feb 2020 ### 8/10 Good #### Carolina 14 Feb 2020 Liked: Staff & service, room comfort #### good Staff is super friendly and it has a nice location for the ones who want to visit the falls. However, the room had a strong smell of mold, as it wals closed for many days. But i still recomend it! ##### Carolina Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 6 Feb 2020 Liked: Staff & service, amenities, property conditions & facilities 규모가 작은 리조트지만 수영장이 2개나 있고 바로 앞에 비치가 있어 물놀이 하기에 그만입니다. 위치상 워낙 외딴 곳이라 교통편을 걱정했는데 호텔측에 요청하면 바로 트라이시클을 불러주어 편하게 이용하였습니다. 단 트라이시클 요금은 운전사와 네고하여 지불해야 합니다. 리조트 측에서는 가격 협상에 관여하지 않더군요. 3가족이 함께 사용하여 여러 룸을 들어가볼수 있었는데 룸마다 특색이 있어 재미있었습니다. 전반적으로 모든 룸이 널찍한 편입니다. 로비에는 직원이 항상 상주해있지 않아서 벨을 누르고 기다리거나, 다른 직원에게 불러달라고 하거나, 직접 찾으러 다니는 일도 있을 수 있습니다. 워낙 여유로운 곳이므로 도심호텔의 신속정확함은 기대하지 않는것이 좋습니다. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Verified traveller 28 Jan 2020 Hesitant if the room was really cleaned prior to us occupying it because there were termite droppings from the wood in the ceiling that fell on the floor pillow/rag below. ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Lily 23 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WiFi connection in public areas are weak Staff are helpful all full of hospitality. Toiletries provide convenience. Beach side is beautiful and quite. The road connects to the resort is unpaved and bumpy. It gets worse in raining day. ##### Lily Stayed 3 nights in Jan 2020 ### 4/10 Poor #### Verified traveller 25 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beachfront hotel but inconvenient The road to the hotel was a disaster. Should pave the holes on the ground. Stayed at the treehouse hoping for a honeymoon vacay but regretted this decision immediately once we are inside. - The cupboard was old, when we tried to open the door, it feel out and almost cut my bf's toes. -Only provided 2 complimentary water bottles, so if need more water you'll have to go to the restaurant to get a pitcher of water How inconvenient.Why cant you just put a water dispenser in the room and replace it once empty. The hotel I stayed in Moalboal did this and didn't expected a hotel that I paid more to be worse than it. - Phone in the room was out of order. If we needed anything we had to walk to the reception or restaurant. How inconvenient. I told the reception about this and she replied. I know. Why don't you fix it?? - The shower room door lock is out of order. They left a bucket in the shower room and we were wondering what it was for and realized it was to use to block the door when you are showering. Fix the damn door lock!! It's a hotel, not your house. - We found a dead lizard in the toilet. - There was this party going on next door, loud music and a guy talking all day all night. Came here to relax but felt disturbed all day. - Provided only 2 instant coffee Some people don't drink coffee. Where's the tea - Food in restaurant was pretty decent. On the pricier side but we came to enjoy the hotel and service. Staff in the restaurant were the only ones who gave good service ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Jargalmaa 28 Nov 2019 Liked: Cleanliness, staff & service, room comfort wifi should be available in the room ##### Jargalmaa Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 14 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schöne Anlage mit super freundlichem Personal. Vor allem Richard und Ronald verbreiten gute Laune. Das hauseigene Restaurant ist sehr zu empfehlen! ##### Verified traveller Stayed 2 nights in Nov 2019 ### 8/10 Good #### Cristina 13 Nov 2019 Liked: Cleanliness, staff & service, room comfort #### Nice but Old Club serena is in a very secluded place, nice for some privacy and peaceful stay. Rooms very spacious, clean but are a little outdated, toilet is old but full of toiletries, it was kind of hard to flush. No wifi in the room but it is ok. The facility is huge and clean. You could tell the place is really pretty at its time. Swimming pool is huge and beach in front, staff are really nice. Food at the restaurant is nice and reasonably priced. Staff at restaurant are superb. ##### Cristina Stayed 1 night in Nov 2019 ### 6/10 Okay #### NA 25 Oct 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities The scenery ##### NA Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 20 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amzing place with a great staff. They treated us so well and the food is amazing!! Very private and nice. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Fate 26 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort ##### Fate Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 15 Aug 2019 Disliked: Staff & service, amenities, property conditions & facilities Art, beach pool ##### Verified traveller Stayed 5 nights in Jul 2019 ### 6/10 Okay #### Jérôme 11 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Good place but strange customer experience We had a room with a very big bed for 4 adults. We asked to have matresses for 2 of us. 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