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Hotel Crystal Palace

3.5 star property
Travelers find a peaceful escape at Hotel Crystal Palace where a garden setting, sauna relaxation, and Italian cuisine complement a day of nearby exploration

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Hotel Crystal Palace offers a peaceful garden setting, authentic Italian dishes at SALA, a relaxing sauna, free WiFi, meeting facilities for business travelers, and an electric car charging station for eco-conscious guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
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About this property

Hotel Crystal Palace

  • Hotel near Hitachi Seaside Park
  • At Hotel Crystal Palace, you can look forward to a garden, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, SALA, offers lunch and dinner. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), an electric car charging station and karaoke
    • A banquet hall, meeting rooms and wedding services
  • Room features
  • All 100 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and toilets with electronic bidets
    • Flat-screen TVs with satellite channels
    • Fridges, daily housekeeping and desks

Similar properties

Reception
APA Hotel Hitachinaka Katsuta-Ekimae
Hitachinaka
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
8.6 out of 10, Excellent, 336 reviews
The price is £47
31 May - 1 Jun
APA Hotel Hitachinaka Katsuta-Ekimae
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Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Hotel Crystal Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Crystal Palace?

Self-parking is free at this property.

What time is check-in at Hotel Crystal Palace?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Crystal Palace?

Checkout is at 10 AM.

Where is Hotel Crystal Palace located?

Situated in Hitachinaka, this hotel is within 6 miles (10 km) of Rokujizo Temple, Natto Pavilion and Fasion Cruise Newport Hitachinaka. Hitachi Seaside Park and Mito Castle Ruins are also within 6 miles (10 km). Katsuta Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

7.6

Cleanliness

6.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 41 out of 135 reviews
Rating 8 - Good. 59 out of 135 reviews
Rating 6 - Okay. 26 out of 135 reviews
Rating 4 - Poor. 6 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

Reviews

Verified

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Mar 2026
Verified

8/10 Good

ヤスヒラ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
お部屋も食事もスタッフさんの対応もとても良かったのですが、館内がとても寒いことと、お風呂がぬるくて……残念でした。
Stayed 1 night in Mar 2022
Verified

6/10 Okay

takekawa

Disliked: Cleanliness, staff & service, property conditions & facilities
シャワーが弱すぎる。 トイレの汚れが気持ち悪い。 ドライヤーのコードとケースが埃がひどい。 夜食のサービスのラーメンの写真に偽りあり、 卵とチャーシューがのってなかった。 ベランダの柵がグラグラで危険。 8階で景色は良かった。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
予約時ネットの部屋が喫煙しか無く フロントで可能であれば禁煙室に変えて欲しいと要望したら変えてくれました。 チャペル周辺を散策したいと思ったのですが、結婚式が無い時は通路が閉まってるらしく、平日でお客も少なかったからかも知れませんが、フロントの方が案内して回ってくれました。 部屋のソファーのシミだけは気になりました。 部屋の広さ、セミダブルベッド、温泉大浴場、お料理の値段もリーズナブルで、とてもゆっくりとくつろけて、一人旅を堪能出来て大満足です。
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
チェックアウト時の女性スタッフの対応が非常に悪かった　部屋がほこりだらけだった　
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お城みたいで素敵すぎてびっくり。教会はみれなかったが、そこまでの道を写真とれ、式場の設備ないでも写真とれて嬉しかった
Stayed 1 night in May 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
電子レンジの中を拭いていない。貸出し自転車の整備が悪い。
Stayed 8 nights in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

ホントもっと頑張って欲しい💨

チェックイン時に名前を間違えられるし、部屋のタオルとバスタオルが臭くて、ほつれてました。 お風呂の清掃も行き届いてなく、髪の毛が落ちていました💦 唯一、レストランでの対応が気持ちよく救われましたが、料理がどれも冷めててビックリしました。
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
電車を利用して行くには不便な立地ではあるが、館内設備や対応は大満足。 夕食で館内のレストランを予約し、前もって地元魚介類をオーダーしたが極一般的な内容であった。
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

mamoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

閑静でアクセス便利

静かでグッスリ疲れがとれました。 朝食は美味しく、部屋やフロント対応等も2ランク上を感じさせます。ただ、駐車場料金が高い様です。
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, and wonderful breakfast service. It was also nice that there was a little play area for our toddler just outside the restaurant in the hotel.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Scurpia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションの割に良い印象です。 建物内、施設共に良好でした、 次回も出張があれば利用します。
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段のわりに、充分な施設でした。
Stayed 1 night in Feb 2020
Verified

6/10 Okay

nobuya

Liked: Property conditions & facilities, room comfort

良し!

部屋は広いですが、浴槽は小さい。ただ大浴場があるので足を伸ばしてゆっくりすることはできます 自分は素泊まりだったので外に食べに行ったのですが、近隣は飲食店は少なめです 駅まで行けば飲み屋は多いですが駅までは結構遠いです
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗、豪華で良かったです。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal Palace

The hotel is good but the decor is a little bit dated and requires bringing up to date.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is decorated as a wedding venue with pretty lights, fountains, and decorations everywhere. We went around Christmas time so there were decorations everywhere. The hotel's restaurant was also tasty and reasonably priced. The only drawback was a smell of mildew in some of the common spaces. Our room was fine and everywhere was visibly clean, so I'm not sure what it was from.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
スタッフの対応がとても良かった。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

This was a last minute booking and it was nice. e ended up in a traditional style room that was spacious and clean. It looks more like it's used for big events or weddings and was quiet when we were there and although there was a limited amount of English speaking staff they were always helpful
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
丁寧な対応だけどサービスは素っ気ない印象です
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台風避難で、使いました。居心地良かったので、また使いたいです 炭酸の温泉が良かったです。
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Nobuyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の方々が丁寧な対応で好感がもてました。 Wi-Fiの感度があまり良くなくて通信スピードが遅くて困りました。
Stayed 1 night in Oct 2019
Verified

8/10 Good

daisuke

Liked: Cleanliness, staff & service
Disliked: Room comfort

正直ちょっと狭かった

セミツインの部屋を予約したが明らかにシングルベッドが１基でちょっと狭かった。レストランで食事はとても良かった。フロントの人は親切で丁寧に対応してくれました。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

国体の応援で利用しました。

ネットの写真で見るよりずっと立派なホテルです。 お風呂が少し狭いですが、女子風呂は色んなシャンプーが置いてありチョイスできるようになっていて、ちょっとテンションあがりました。書き込みにあったように中華が本格的で美味しかったです。
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
夜食に無料の夜鳴きそばのサービスがありました。美味しかったです。
Stayed 1 night in Aug 2019