Miserden Holidays from £315

The hotel was likely one of the better hotels in downtown Birmingham. The rooms were not as large as we believed, but nice and clean. Parking is a big problem. We arrived at midnight and were lucky to have found a place outside. We were advised by the front desk staff to park there until the morning and then move the vehicle to a parking garage 5 minutes away. We did that. It was not convenient. Also we were given misinformation by the front desk, that we would be reimbursed once we gave then the paid ticket, upon check out. At check out we were told that we would have been given a discount code, which we weren't and the fact that we had now paid, it was too late.

The fan didn't work, the 2 skylight windows were full of cobwebs and didn't look like they had been cleaned, the tap in the kitchen was coming away from its base, the extractor fans were a little bit noisy.Would have liked to have been on a lower floor. Other than that, we would definitely stay again, loved the ruins and the squirrels.

The managers were swift to respond to any and all problems!!!! Very well mannered and professional!!! This was a great weekend getaway within walking distance of the cathedral, a museum and many places to shop!!!

Booked a Deluxe room which was spacious and comfortable. Disappointed there was no fridge or safe in the room, but there was plenty of coffee/tea options (as with all hotels not enough milk) and biscuits/chocolates. Shower was big and water pressure good with plenty of hot water. We didn’t eat at the hotel as there were so many restaurants & cafes nearby. Within walking distance of shops and attractions. The staff at reception and in the bar were friendly and polite. Received a discount when parking at B4 car park about a 5 minute walk away. We would stay again if in Birmingham.

Very clean and welcoming

Nice location and the drinks in the room fridge is a really nice touch. Good value for money. However, even though the rooms are clearly available, you'll be made to wait until 1500h to check in. No compromise at all. If you are up before 0800h then ideal as very quiet at night. At 0800h the fire doors are wedged open and the doors start slamming as the cleaners start their day. Not ideal if you are on holiday and want an extended rest. But overall very good.