Banquet hall
Check availability

Reviews of Konark Grand Hotel

3.5 out of 5
Konark Grand Hotel
Sabri Crossing, Jangi Road, Mirzapur, Uttar Pradesh

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

David, Mexico

Business traveller
Liked: Cleanliness
Disliked: Amenities
This hotel has all the appearance of a great hotel...the rooms themselves are quite nice...BUT, try to communicate in English with the staff about anything and you've got problems..Internet not adequate for all rooms..I really suggest that management pays a little more money to hire some English speakers who could actually understand and help guests with any issues that arrive...Check out was very lengthy....Restaurant is good but quite overpriced for similar food at similar restaurants. I think this hotel has good potential. Taxi services organized through hotel are very overpriced. Being a "boutique" hotel does not mean that everything has to be overpriced.
Stayed 2 nights in Nov 2018
Response from Rajni Kant on 17 Mar 2019
Dear Mr. David, Greetings from Konark Grand Hotel Mirzapur. Thank for staying with us and sharing your experience. At front please accept our apologies for the inconvenience caused during your stay with us. Sir Your observations English Communication Staff Should be our hotel ,have addressed immediately our management team, & Internet problem now all ready solve out team in all room ,You Noticed over price our hotel also,have been addressed immediately. We at Konark Grand are committed to offer our best of services at all times. Our team efforts are in the right direction and also motivates to achieve new heights in customer delights. You are a feather in our guest oriented team who tirelessly works towards guest satisfaction. Your valuable feedback will guide us in addressing the problem and enforcing non amendable process to avoid their repetition. I would request you not to hold this experience against us and give us another opportunity to showcase the Konark Grand hospitality. Warm regards. Rajni Kant Tiwari Front Office Manager

10/10 Excellent

Shyam, Albany, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from Rajni Kant Tiwari on 25 Oct 2018
Dear Guest, Greetings from Konark Grand Hotel Mirzapur !!! Thank you so much for sharing your feedback ,and we are delighted to know that you enjoyed our services and food. We at the Konark Grand Hotel Mirzapur encourage our Service to be guest centric and emphasis on the core values of hospitality. I am looking forward to seeing you soon with your friends and family soon. Warm Regards, Rajni Kant Tiwari Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel is very nice and clean, staffs are good. I like the property interior and exterior
Stayed 1 night in Jul 2018
Response from Rajni on 4 Aug 2018
Dear Guest Greetings from Konark Grand Hotel Mirzapur Thank you for taking time to share your valuable feedback on the Expedia It is certainly a great reward to read such praising feedback from our valued guests on their great experience. Thank you for specifically mentioning dedicated service that made your visit a memorable one. Your encouraging comments will certainly motivate us and the team to keep up the good work. It has been a pleasure to have you visit us and we look forward to welcome you back soon.in Konark Grand Hotel Best regards, Rajni Kant Tiwari Front Office Manager