Hotel Green Plaza Joetsu

Property class: 3.5

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Located close to Joetsu International Ski Area, Hotel Green Plaza Joetsu provides an indoor mineral hot spring (onsen), shopping on-site and a coffee shop/cafe. Hit the slopes at this resort, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. For some rest and relaxation, visit the hot springs/mineral springs, and indulge in a body treatment, aromatherapy or reflexology. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and more. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand with a lamp, a telephone, and a picture on the wall.

Standard Twin Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room With Tatami Area

A hotel room with two beds, a desk, a television, and a window with curtains.

Family Room With Tatami Area

  • 194 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
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About the area

Located in Minamiuonuma, Hotel Green Plaza Joetsu is in the historical district. Joetsu International Ski Area and Iwappara Ski Resort are worth exploring if an activity is on the agenda. Travelling with kids? Consider Joetsu Kokusai Playland and Yuzawa Highland Alpine Garden. Spend some time exploring the area's activities, including skiing. Visit our Minamiuonuma travel guide
View more Resorts in Minamiuonuma
Map
112-1 Kabanosawa, Minamiuonuma, Niigata-ken, 649-6431

What's nearby

  • A snow-covered mountain range with a town in the foreground.
    Ishiuchi Maruyama Ski Resort
    10 min drive - 4.4 miles
  • A snow-covered forest with a cable car suspended between trees.
    Maiko Snow Resort
    11 min drive - 4.8 miles
  • A snow-covered mountain landscape with bare trees and a clear sky.
    Iwappara Ski Resort
    21 min drive - 10.8 miles
  • Joetsu International Ski Area
    1 min walk - 0.0 miles
  • Joetsu Kokusai Playland
    3 min walk - 0.2 miles

Getting around

  • Ishiuchi Station
    14 min drive
  • Niigata (KIJ)
    122 min drive

Restaurants

  • ちゃわんめし たっぽ家
    7 min drive
  • レストラン イ'ヒロッシェ
    12 min drive
  • 雪国観光センター魚野の里
    8 min drive
  • そば処 富永
    5 min drive
  • 豆腐屋のカフェ豆爺
    8 min drive

About this property

Hotel Green Plaza Joetsu

  • Family-friendly resort near Joetsu International Ski Area
  • An indoor mineral hot spring (onsen), shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Hotel Green Plaza Joetsu. Hit the slopes at this resort, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. For some rest and relaxation, visit the hot springs/mineral springs, and indulge in a body treatment, aromatherapy or reflexology. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and more. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool, along with a waterslide
    • Free self-parking
    • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
    • 6 outdoor tennis courts, a water park (surcharge) and a vending machine
  • Room features
  • All 634 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • Fridges, changing tables and daily housekeeping

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Frequently asked questions

Does Hotel Green Plaza Joetsu have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Green Plaza Joetsu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Green Plaza Joetsu?

Self-parking is free at this property.

What time is check-in at Hotel Green Plaza Joetsu?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Green Plaza Joetsu?

Checkout is at 10 AM.

Where is Hotel Green Plaza Joetsu located?

Located in the historical district, this family-friendly resort is steps from Joetsu International Ski Area and 12.3 mi (19.8 km) from Iwappara Ski Resort.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Green Plaza Joetsu Reviews

6.4

5.6

Cleanliness

7.0

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 15 out of 45 reviews
Rating 4 - Poor. 8 out of 45 reviews
Rating 2 - Terrible. 4 out of 45 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

From outside the hotel looks grand and impressive, but once you enter it becomes the opposite. The room was musty and had the most uncomfortable bed I have slept on. The shower barely worked and there were cobwebs along the base of the bed and on the ceiling. Don't get me started on the restaurants. Terrible food. Inedible to be honest. I love all styles of Japanese food and have no food issues whatsoever, this food was straight up prison food at best. I would highly recommend avoiding this hotel if you can, especially at the price they charged. I will end on the one good note - the staff were kind, courteous and attentive the entire time.
Stayed 3 nights in Jul 2017
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
建物の古さを感じましたが景色が素敵でスタッフの対応も良かったです
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
スタッフの方たちは、皆さん対応が良かったですが、 部屋に羽アリが出て殺虫剤を貰いました。
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
連泊でしたが、タオルと浴衣の交換がされてなく残念でした。
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

期待以上のひどさ

期待は底辺からのスタートでした。 駐車場の案内はいいかげん 部屋は埃だらけ（特にベットの下、布団を和室に敷くと丸見え） 大浴場のエアコンは何年ものだろうと驚くほどの埃 できればどこかに買収してもらった方がいいホテルになるのでは？とさえ思いました
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

おおむね良好！

GWに宿泊しました。 細かいことは気にしないでEnjoyしましょう！！
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location. Relaxing spot
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
税およびサービス料: 7,122 円 高すぎませんか？ これは、ホテルに支払う料金ではないですよね？ 今回の一番の不満足点です。
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
スキーに行った。フロント・夕食予約・クローク・レンタルなどの場所の配置が良くない。人が無秩序に右往左往する状態で非常に疲れる。リフトの割引券について聞くと『スキー場と経営母体が違うから何もない』等々こちらが『えっ？』と思う反応をするフロントの人もいる。白馬のグリーンプラザはこんなことはなかったから、がっかりした。上越では一流なのだから、もっとビシッとして欲しいと思う。
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

以這樣的費用自助餐太簡單

床墊太老舊
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible winter wonderland. Enjoyed our stay very much.
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

金返せ～

チェックインに30分以上並んだあげく、部屋に入れず、待ちぼうけ 入った時間は17時 部屋はくずごみがあり 掃除機かけてない状態でした 食事も30分近く並んでやっと入れる始末 冷めたご飯やなれないバイト君 ホテル内での貸しスキーも1時間の行列 クロークも行列 とにかく行列しに行った旅でした 金返せ～❗
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
プールやゴーカートまで歩いて行けるホテルで子供連れには最高裁だけど、部屋や廊下は古く少し臭いも気になる
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Disliked: Cleanliness
部屋は、古さを感じてしまいました。 施設は、子供連れには最適でした。
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

ビュッフェ形式の夕食は予約制なので早めのチェックインがお勧め

夕食込みのプランで宿泊しましたが、夕食はビュッフェ形式で5会場ほどあり、全てが予約制でした。18時前にチェックインしましたが、すでに1会場は予約で満席。残りの4つのうち1会場は、追加料金が必要。残りの3会場の予約は、全て(最終案内と思われる)20時半以降しか空いていませんでした。夕食込みのプランの場合は、チェックインを早めして、すぐ会場を予約することをお勧めします。
Stayed 1 night in May 2018
Verified review

8/10 Good

Old but Ok hotel

Its a huge hotel with all facilites. The rooms were ok, but you could see that it is an older hotel and could use some refurbishement. The restaurants on site was mostly buffet and not something to write home about. The area is fantastic though.
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Staff & service

The location is a100% perfect

Splendid nature n you can rich the Japanese sea only by 90 mn driving.
Verified review

10/10 Excellent

Liked: Staff & service, room comfort

ファミリーでお勧め！

4月頭に家族4人（夫婦子供2人）で利用させていただきました。建物がとても可愛く、受付の方もとても気持ちよく対応していただきました。到着が13時過ぎでしたが、そのままチェックさせていただき帰りもお部屋を長く使わせていただき大変利便よく過ごさせていただきました。全体的に経年劣化を感じましたが、目の前がゲレンデで子供連れにとっては何も不自由なく過ごせてこちらのホテルを利用させていただきとても満足しています。お子様とのスキー、スノボはオススメですよ！
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

I wanted to enjoy this family focussed stay but...

What I had hoped for in a first time snow stay with 2 young kids turned out to be rather disappointing. I had worked at Big White in BC Canada for a season and saw what a customer service oriented, family friendly resort experience was. This however was a disappointment the moment we left the check-in desk as that's where the only English was... There was nobody willing to speak English and there was no English signage, one outdated English menu, no English rental forms and time and time again we got overlooked only to have 'locals' looked after due to the lack of confidence from staff to attempt to communicate with us. I respect that we were in Japan and that it was their territory but we felt excluded, lost and confused. Eg: lined up for 20 min at the only lunch option only to be told there's a desk with a form (all Japanese!) that we had to put our names on... The actual snow was slushy and half the resort closed and only a couple of chairs spinning. Ended up leaving after just one night. Fortunately my 1 & 3 yr old kids didn't grasp any of this and did have a great time playing in the snow. We captured a few happy snaps but it certainly was nowhere near the experience of a REAL family focussed resort like Big White which is what I had hoped to share in Japan with the kids... If you're willing to learn Japanese for your trip, sure, give it a go but if not, stay away. It's outdated and not customer friendly. I will NOT recommend this to anyone who doesn't speak Japanese.
Verified review

8/10 Good

Liked: Staff & service

Hassle free

Super convenient with easy equipment and locker rental within the hotel compound. Staff speak very limited English though.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

금연실에서 담배냄새 엄청 많이 남.

프론트에서 영어 소통 잘 안됨.. 룸 써비스 기본 아니고 신청해야 해줌. 호텔이라기 보단 여관 시스템.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing for ski season

I really enjoyed it and so did the boys, on Sen was there massage service was top notch lots of choices with food! Friendly people and authentic! Not touristy at all!
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated, smells damp and mouldy. Food wasn't great. Very convenient for skiing, as you're right on the hill.