This is not a boutique hotel with 6 rooms like it makes out to be. The 6 “suites” are part of the much bigger Santa Maria Village which has many rooms catering for large groups and families. The pool was absolutely packed during our stay with screaming kids and loud families so there was no room for us to make use of the pool. We booked this hotel because we thought it was a small boutique style hotel as we wanted a relaxing stay but we got the complete opposite. Additionally although the rooms were nice and clean and the staff were externally friendly the bed itself was by far the worst bed I have ever slept in at a hotel. It was so cheap and hard it left me with back pain for almost a week. The hote also promotes that it has beach towels available and a shuttle service which it does not have neither. We were told we cannot use hotel towels at the beach and when we asked for a shuttle service they called an ordinary taxi which overcharged us for our trip back to the airport. If you are wanting a relaxing getaway this is not the place for you. If you are a large group or family and are happy to put up with screaming kids and an overcrowded hotel then this hotel might be for you.
Comment from Hotel Management
8 Aug 2019 by Sophia, Hotel Management
We regret that your experience at Santa Maria Luxury Suites was not what you expected. We will take your feedback into advisement in our efforts to provide a higher level of service to our clients.
Concerning the beach towels, please note that all Suites guests have such towels available to them - in the basket to be found inside each suite - whereas the towels provided at the pool bar are indeed only for use on hotel grounds. Additionally, as is stated on our website, transfers from/to the airport carry an extra charge. For larger groups of guests a minibus service is used, and for couples or singles a taxi service is employed.
Once again, thank you for your feedback and for choosing Santa Maria Luxury Suites for your summer holidays.