Ratings based on 12 verified reviews
4.9 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.8 Hotel condition
Expedia-verified reviews
by a verified traveller from Naples, Florida
Posted 30 Sep 2019
I like everything of this hotel, Great staff always willing to help,
Comment from Hotel Management
4 Oct 2019 by Sophia, Hotel Management
We trust that your stay here has been a pleasurable one and that both the accommodation and the service were up to your expectations. It has been our pleasure having you as our guest at Santa Maria Luxury Suites.
Warm regards, Sophia Xydou
by a verified traveller
Posted 22 Sep 2019
Beautiful and spacious property, comfortable and large rooms, great breakfast each morning. The staff is all very kind and helpful
Comment from Hotel Management
2 Oct 2019 by Sophia, Hotel Management
We trust that your stay here has been a pleasurable one and that both the accommodation and the service were up to your expectations. It has been our pleasure having you as our guest at Santa Maria Luxury Suites. Warm regards, Sophia Xydou
by a verified traveller
Stay clear if you are wanting to relax!
Posted 6 Aug 2019 on HotelsThis is not a boutique hotel with 6 rooms like it makes out to be. The 6 “suites” are part of the much bigger Santa Maria Village which has many rooms catering for large groups and families. The pool was absolutely packed during our stay with screaming kids and loud families so there was no room for us to make use of the pool. We booked this hotel because we thought it was a small boutique style hotel as we wanted a relaxing stay but we got the complete opposite. Additionally although the rooms were nice and clean and the staff were externally friendly the bed itself was by far the worst bed I have ever slept in at a hotel. It was so cheap and hard it left me with back pain for almost a week. The hote also promotes that it has beach towels available and a shuttle service which it does not have neither. We were told we cannot use hotel towels at the beach and when we asked for a shuttle service they called an ordinary taxi which overcharged us for our trip back to the airport. If you are wanting a relaxing getaway this is not the place for you. If you are a large group or family and are happy to put up with screaming kids and an overcrowded hotel then this hotel might be for you.
Comment from Hotel Management
8 Aug 2019 by Sophia, Hotel Management
Dear sir,
We regret that your experience at Santa Maria Luxury Suites was not what you expected. We will take your feedback into advisement in our efforts to provide a higher level of service to our clients.
Concerning the beach towels, please note that all Suites guests have such towels available to them - in the basket to be found inside each suite - whereas the towels provided at the pool bar are indeed only for use on hotel grounds. Additionally, as is stated on our website, transfers from/to the airport carry an extra charge. For larger groups of guests a minibus service is used, and for couples or singles a taxi service is employed.
Once again, thank you for your feedback and for choosing Santa Maria Luxury Suites for your summer holidays.
Respectfully,
by a verified traveller
Amazing hotel with a great view!
Posted 27 May 2019 on HotelsCan't say enough about how fantastic Santa Maria Luxury Suites are. Rooms are lovely and incredibly clean. Breakfast on your terrace overlooking the the harbour of Adamas every morning is a real treat and you can order exactly what you want the evening before from a large selection. Pool is lovely with a great view and the bar does excellent cocktails and pizza for when you don't make it out of the hotel. Staff are lovely and very accomodating, they even allowed us to switch rooms during our stay so my pregnant wife could have a bath (which was greatly appreciated). Good location as well short walk into Adamas and some great restaurants (O Hamos is a fave!). Also easy to drive from here to explore the rest of the island (would 100% recommend getting a hire car for your stay). Would definitely come back when we are next in Milos
Comment from Hotel Management
2 Aug 2019 by Sophia, Hotel Management
It has been our pleasure having you as our guest at Santa Maria Luxury Suites. Thank you for choosing to spend your holiday with us. We wish you a safe journey back home, and look forward to seeing you again in the future.
by a verified traveller
Posted 10 Oct 2018 on Hotels
Comment from Hotel Management
11 Oct 2018 by Sophia, Hotel Management
Thank you for choosing to spend your holiday with us. My Kind regards, Sophia Xydou Reservations Manager
Recommended
for Everyoneby a verified traveller from Perth, australia
Modern suites with excellent proximity
Posted 5 Sep 2018The Santa Maria Suites was a great experience. Modern and spacious suites with excellent service. Hotel was just the right distance from Adamas. Would highly recommend staying at the suites.
Comment from Hotel Management
19 Sep 2018 by Sophia, Hotel Management
We trust that your stay here has been a pleasurable one and that both the accommodation and the service were up to your expectations. It has been our pleasure having you as our guest at Santa Maria Luxury Suites.
Warm regards,
Sophia Xydou
by a verified traveller
5 stars!
Posted 7 Aug 2018 on HotelsExcellent service, beautiful grounds, convenient location!
Comment from Hotel Management
10 Aug 2018 by Sophia, Hotel Management
It has been our pleasure having you as our guest at Santa Maria Luxury Suites. We trust that your stay here has been a pleasurable one and that both the accommodation and the service were up to your expectations.
Warm regards,
Sophia Xydou
by a verified traveller
Posted 13 Sep 2019 on Hotels
by a verified traveller
Posted 12 Aug 2019 on Hotels
Comment from Hotel Management
17 Aug 2019 by Sophia, Hotel Management
Thank you for choosing to spend your holiday with us, and we look forward to seeing you again in the future.
My Kind regards,
Sophia Xydou Reservations Manager
by a verified traveller
Posted 10 Aug 2019 on Hotels
Comment from Hotel Management
12 Aug 2019 by Sophia, Hotel Management
Thank you for choosing to spend your holiday with us, and we look forward to seeing you again in the future.
My Kind regards,
Sophia Xydou
Reservations Manager
