Exterior

Reviews of Lamb Hotel by Greene King Inns

3 out of 5
Lamb Hotel by Greene King Inns
2 Lynn Road, Ely, England

Reviews

8.0

Very good

Rating 10 - Excellent. 153 out of 471 reviews" "
Rating 8 - Good. 191 out of 471 reviews" "
Rating 6 - Okay. 90 out of 471 reviews" "
Rating 4 - Poor. 28 out of 471 reviews" "
Rating 2 - Terrible. 9 out of 471 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tristan

Liked: Staff & service, amenities, property conditions & facilities
Pros: location, history of building, comfort of bed. Impressive water pressure for 2nd floor. Nice tea setup with biscuits. Great blackout curtains: I didn’t even realize there were streetlights outside my window until I opened the curtains at night. Neutral: Has a physical key, not a keycard, which makes no difference to me. Window opens a little and you can request a fan. Cons: not very clean-looking. Carpet clearly needs to be deep cleaned or replaced. Bathroom looks like it was renovated in the last 5 years, but they ran out of money before they could finish the floor. (Found a couple stray hairs that suggested they also could do a better job cleaning in general…) For me, the location and the charm of the building outweighed the cons. The location really can’t be beat. It’s right in the center of the city so you can walk anywhere. It’s on the high street so it is practically next door to several coffee shops and eateries. One building away from the cathedral, one street away from the Ely Museum, a 5-minute walk from Oliver Cromwell’s house, which is both a museum and the visitor’s center. As for the building, it comes up in any mention of the history of Ely, it looks exactly like a classic pub on the outside, and the inside of the building has a lot of character. So for me, it all balanced out.
Stayed 3 nights in May 2024

8/10 Good

kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay,was just dissapointed the superior bedroom i booked wasnt the same as in the picture when we arrived,was expecting a nice 4 post bed.
Stayed 2 nights in Apr 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything I went to see was in easy walking distance
Stayed 3 nights in Apr 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, right next to the cathedral, great breakfast as well
Stayed 1 night in Apr 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the Cathedral as we were the visiting choir for the weekend. Staff very friendly and parking was available
Stayed 1 night in Apr 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome guaranteed.
A warm welcome, which continued throughout the stay. Very accommodating staff - heartily recommend here as a place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice old hotel in the centre of the town. Cathedral was literally a minutes walk away. Oliver Cromwell house probably five minutes walk. Several pubs and restaurants very close by. Shops are all around you. Staff were helpful and friendly. Food was great and always came out hot. Beers were well kept with plenty of choice. Parking in courtyard was free. Overall an excellent stay.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. & Breakfast
Great location for access to town/ cathedral , Oliver Cromwell house. (But also close to main roads). Our room was dated Split Wc / bathroom and tired. But main bar / restaurant area welcoming and great atmosphere. Breakfast fab.
Stayed 1 night in Dec 2023

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
One night stay. Our room was very neat and clean. Secondary glazing kept out the traffic noise but the heat in. We found the staff friendly and professional. The place was really busy with a good atmosphere. The pub food was good too.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff very friendly and helpful and amazing food
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Stayed 3 nights in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value... nice place
loved our stay...central for all the bars and restaurants, huge room with the kingsize bed was worth the little extra for the room..as it had a sofa and plenty of space.. the hotel is much larger than the picture suggests .. nice cooked breakfast... all in all very enjoyable stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy walk from the train station. Convenient to Ely Cathedral and wonderful cafes and shops. Staff were all super nice and helpful.
Stayed 3 nights in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back.
Ideally located and great atmosphere in bar. Breakfast was fab and staff freindly and helpful Room was a little tired but was ok for the money. (Shortbread biscuits lovely).
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fireworks
Short stay over to enjoy the fireworks, have a couple of drinks and not worry about driving home. Great room, comfortable bed, would definitely use again
Stayed 1 night in Nov 2023
Response from Lamb Hotel on 9 Nov 2023
Hi JasonThank you for your lovely review - we really appreciate it and we are so glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled from Glasgow for a family funeral and The Lamb offered so many positive features. A kind and attentive staff, a lovely breakfast and the general ambience of the hotel made our stay comfortable and memorable.
Stayed 1 night in Oct 2023
Response from Lamb Hotel on 9 Nov 2023
Hi AlanThank you for taking the time to leave us a good review. We are sorry that such a sad circumstance led you to staying with us, but we are glad that you enjoyed your stay. We will pass on your compliments to the staff and we hope we can welcome you back again in the future under happier circumstances!

4/10 Poor

Marian

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lamb Hotel on 9 Nov 2023
Hi MarianIs there any reason for your low star rating? Please feel free to reach out and let us know what we can do to improve!

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, really friendly and helpful staff. Shower was awkwardly positioned which made it difficult to use without getting water on the bathroom floor but a minor frustration in a generally wonderful visit
Stayed 1 night in Oct 2023
Response from The Lamb Hotel on 2 Nov 2023
Hi Emma,Thank you for your lovely review - we will pass your compliments on to our staff! We are glad you enjoyed your stay, we hope to welcome you back again in the future!

8/10 Good

JOHN

Stayed 1 night in Oct 2023

6/10 Okay

LOUISE

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location for visiting Ely . Bathroom very tired . Bed not so comfortable . On site parking very limited and full so had to drive round and round in the dark to find parking . Very expensive for basic clean room . Staff very friendly and helpful .
Stayed 1 night in Oct 2023
Response from Lamb Hotel on 23 Oct 2023
Hi Louise,We are sorry to hear that you found your stay disappointing, however we are due a refurbishment sometime in 2024 so we hope that we can welcome you back again with new and improved rooms.Please get in touch if there is anything you feel we could do better for next time!

10/10 Excellent

Penelope Kim

Stayed 1 night in Oct 2023
Response from Lamb Hotel on 16 Oct 2023
Hi KimThank you for your high rating - we are glad you enjoyed your stay with us!

8/10 Good

Charles

Travelled with group
Disliked: Amenities, property conditions & facilities
Very central and a little noisy from passing traffic but very convenient to visit the splendid Cathedral in Ely.
Stayed 1 night in Oct 2023
Response from Lamb Hotel on 12 Oct 2023
Hi Charles,Thank you for your review - we are glad you enjoyed your stay with us albeit a little noisy as we are in a fairly central part of Ely. We hope to welcome you back soon

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old coaching inn very close to Ely cathedral and main shopping street, all well within walking distance. Green King know how to run a hotel! Very friendly staff & good meals without excessive prices.
Stayed 1 night in Sep 2023
Response from Lamb Hotel on 2 Oct 2023
Hi HelenThank you for taking the time to leave us a great review, we really appreciate it. We are so glad to hear you had a good time with us and that you enjoyed the sights of Ely!We will pass on your compliments to the staff. Hope to welcome you again soon!

10/10 Excellent

Richard

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, great hotel
It was such a pleasure to stay at the lamb. The general manager and the whole team are amazing and really go out of their way to make your stay memorable.
Stayed 1 night in Sep 2023
Response from Lamb Hotel on 2 Oct 2023
Hi RichardThank you for taking the time to leave us a great review! We are pleased to hear that you had a wonderful stay with us. We hope to welcome you back again sometime soon!

6/10 Okay

Nigel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad stay
Staff very good especially the young girl on reception who did my check-in / out. But unfortunately my room was roasting hot on 10/9/23 which meant I didn't get any sleep at all hardly....A fan was provided but it was just circulating the hot air around the room..the window would only open a few inches which also very poor . The room was also very dated decor wise especially the bathroom very poor. Parking at hotel very good although limited.
Stayed 1 night in Sep 2023
Response from Lamb Hotel on 2 Oct 2023
Hi Nigel,Thank you for taking the time to leave us a review. We are sorry to hear that you didn't enjoy your stay. We are due a refurbishment in 2024 so we hope to be able to welcome you back with brand new rooms and upgraded facilities!

10/10 Excellent

stephen

Stayed 2 nights in Sep 2023
Response from Lamb Hotel on 2 Oct 2023
Hi StephenThank you for leaving us a high score. Hope to welcome you back again soon!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were clean. Breakfast was good. Great location to walk about Ely and take it all in. Price seemed reasonable
Stayed 2 nights in Aug 2023
Response from Lamb Hotel on 2 Oct 2023
Hi Michael,Thank you for taking the time to leave us a good review. We are glad you enjoyed your stay and managed to see the beautiful sights of Ely! Hope to welcome you back again soon.

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Little tired
The hotel is ideally situated and the rooms were large but a little tired and dated but clean Breakfast was good for 2 mornings but dreadful at on the last day with items missing and sausage and bacon stone cold There are not many parking spaces but luckily we got one every day so I’m not complaining Overall the stay was very enjoyable and we will come me back
Stayed 3 nights in Aug 2023
Response from Lamb Hotel on 2 Oct 2023
Hi Steven,Thank you for your review. We are glad to hear that you enjoyed your stay overall and would come back again. We are sorry to hear that breakfast was not up to scratch on your final day, we will pass this comment along to the breakfast staff!We are due a refurbishment in 2024 so we hope the next time you stay with us you will be welcomed with new and improved rooms!

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly, comfortable Inn in the centre of Ely
We received a friendly welcome, had a quiet and comfortable night in a room at the rear of the hotel and enjoyed an excellent breakfast.
Stayed 1 night in Aug 2023
Response from Lamb Hotel on 2 Oct 2023
Hi JillThank you for taking the time to leave us a review! We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lamb Hotel on 2 Oct 2023
Hi Amanda,Thank you for taking the time to leave us a good review! Hope to welcome you again soon

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Lamb does a brilliant job at being what it is - a long established City Centre hotel. die to the age of the building, some features and surrounding area may have seen better days, but the welcome, and especially the food, are absolutely top hole.
Stayed 1 night in Aug 2023
Response from Lamb Hotel on 2 Oct 2023
Hi DarylThank you for your review. We are glad that you enjoyed your stay and we hope to welcome you back again soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and booked a double room, though I got a king size bed with a seating area. Most important the bathroom was clean! Bed was comfy and room was reasonably quiet. Also had tv, tea & coffee, fan, iron…a lovely room. Managed to get a space in the free car park at the back of the hotel. Paid for breakfast - the full English was delicious and well worth the money. Also ate in the pub & restaurant - pub style menu, but the food was good. Noticed there are a few other places to eat nearby too. Location is great. Ely Cathedral is just down the street, Oliver Cromwell’s house a short distance and the lovely riverside a 15 minute walk away. Staff were all very friendly and helpful and service was excellent. I’d stay here again.
Stayed 2 nights in Aug 2023
Response from Lamb Hotel on 2 Oct 2023
Hi GaryThank you for taking the time to leave us a great review - we are beyond pleased to hear that you had such a brilliant experience here with us. We really appreciate your feedback. We are happy you enjoyed your stay and we hope to welcome you back with us again soon!

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service
Disliked: Room comfort
Quite clean overall and all staff excellent but rooms Spartan one chair, nowhere to put suitcase except on bed, duvet very small and cheap, beds okJUST! And only one hand towel between 2 guests, house policy!!! Catering especially breakfast very good and prices including bar also very good. No Comfort for residents other than combined bar restaurant. Location excellent and good parking if you arrive early.
Stayed 2 nights in Jul 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

J M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamb Hotel stay
Excellent stay at the Lamb Hotel
Stayed 2 nights in Jul 2023

6/10 Okay

gail

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff, location and food were great. Unfortunately the room (19) was too hot and windows are not allowed to be opened. This caused an uncomfortable nights rest. There was a fan but it was too noisy to leave on during the night. The double bed was small more a three quarter size so sleeping was not good. If visiting Ely Cathedral this hotel is a perfect location. Before booking I would try to get a ground floor room for access to fresh air and also to check re the bed size. It would have been a perfect stay if the rooms were more comfortable to rest in
Stayed 1 night in Jul 2023

8/10 Good

Elaine

Stayed 3 nights in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, very friendly and helpful staff. Would stay there again. Great for day trip to Cambridge with the train station only 15minute walk away
Stayed 4 nights in Jun 2023

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
TOO HOT TO ACCEPT
It was mighty hot last week I was put in a room under the roof so hot at 5/6pm even for the first time in my life my iphone messaged me it was TOO HOT I complained James found me a cooler room no phone! Staff ok breakfast ok Rooms should not be offered in such heat ever unless air conditioned I go on holiday twice a month if well no covid I know what is acceptable
Stayed 2 nights in Jun 2023
Response from Reception Team on 24 Jun 2023
Good afternoon David,We are really sorry about the experience you had with us,We are currently awaiting a refurb and hopefully will be getting AC installed for this very reason,We hope to welcome you back after this has been done so we can show you what we can really do

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great staff. Professional and friendly. Beds comfortable. Great breakfast. Due to the age of the building some updating of the decor throughout the hallways and rooms needed.
Stayed 1 night in Jun 2023
Response from Reception Team on 24 Jun 2023
Good afternoon robert,Thank you for taking the time to leave us a lovely review,Hopefully we can welcome you back soon and wow you enough to gain those 2 extra marks,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good. Would love to come again.
Stayed 1 night in May 2023
Response from Reception Team on 24 Jun 2023
Hello Brain,Thank you for the fantastic review,We hope to see you soon,

10/10 Excellent

Melanie

Travelled with partner
The staff were great thank you and the food and cleanliness..
Stayed 3 nights in May 2023
Response from Reception Team on 24 Jun 2023
Good afternoon Melanie,Thank you for leaving us such a lovely review,We hope to see you again soon,

2/10 Terrible

Patrick

Stayed 1 night in May 2023
Response from . on 22 May 2023
Hi Patrick,Please get in contact with us so we can get a better understanding.Many Thanks.

8/10 Good

Lok

Stayed 1 night in May 2023
Response from Reception Team on 24 Jun 2023
Good afternoon Lok,Thank you for leaving us a good review,We hope to see you again in the near future,

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just a few minutes walk from the wonderful Ely Cathedral - I could see part of the tower from my bedroom. Staff are very helpful. There are a lot of stairs to the rooms though and although I was helped with my suitcases, it is a factor to be considered if you have health or age-related issues with stairs. Recommend the fish and chip shop in town: The Fish House, Ely. Guided tours of the cathedral are great.
Stayed 1 night in May 2023
Response from The Lamb on 24 Jun 2023
Hello Kathleen,Thank you for leaving us such lovely feedback,We hope to welcome you back sometime soon,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Lamb on 24 Jun 2023
Good afternoon Mark,Thank you for leaving us such a fantastic review we really appreciate your feedback,Hope to see you again soon

8/10 Good

Lee

Stayed 2 nights in Apr 2023
Response from The Lamb on 24 Jun 2023
Hello Lee,Thank you for leaving us a good review,We hope to welcome you back soon to hopefully wow you enough to gain those extra 2 marks out of 10