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The front desk were so nice and accommodating,we left an I pad in the hotel and they kept it for us,they let us wait in the lobby and make us so comfortable,he even helped us with our baggage,I will recommend it to my friend and stay there again in case I go back to Italy!
This is an older, small hotel, very near a Metro stop. It is a good neighborhood. The staff was extremely helpful and friendly. We choose it because of price and location near a Metro. The wonderful suprise was the lovely breakfast buffet which was included. Pastries, coffee or cappucino, tea, juice, ...
We had a terrible experience at another hotel and left to check in here in the middle of the night. Eduardo at the front desk checked us in and provided excellent service. We had to Catch the 5am shuttle and he made us breakfast before we left. They even stored our bags and picked us up at the airport. ...
friendly and helpful staff. Some of the staff were not proficient with english so we struggled to communicate but they were trying their best which was appreciated. Thank god they had a PC monitor on the desk so that we could communicate.
I have arrived early in the morning, and before I even got to the room I was given hints what and where the most important places to visit are, how to get there, how to avoid lineups, and where the best food in the city center is. Excellent service and affordable pricing. Strongly recommended.
We had been a little apprehensive about this hotel as it was near to the night life area around the Navigli but we need not have worried. It was really quiet even on Saturday night when the surrounding streets were rammed with people, music and bars.
The hotel could not be more convenient for early flights out of Malpenso, you can easily walk to your check-in and gate. I've stayed here several times and have only one real complaint: some of the rooms are a half mile from the reception desk. If your room number ends in the 30-40 range, you're ...
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