Ratings based on 1,310 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2016
Good value for cost convenient and clean modern.................................
4 out of 5
Recommended
for Everyone
by A verified traveller

closest hotel to c/in gates

Posted 26-Jan-2016
Pros: proximity to airport and high quality fit out of rooms.
Cons: we had booked a triple room but when we checked in there was only a king size bed.Hotel was fully booked apparently. Rollaway bed was then supplied
Location: Not much nearby. need to commute into town which takes about an hour.
if you have n early flight out of Malpensa, then this is the right hotel for you. walk out of the front door and you are within 3 minutes of the check in counter at the terminal.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Great location & very comfortable room

Posted 26-Jan-2016
Pros: location adjoining terminal 1 at Milan airport
Cons: look forward to spa opening
Location: in transit overnight only so did not do anything nearby but airport location excellent
Great location adjoining terminal 1 at Malpensa Airport, Milan. Staff very helpful & friendly. High quality light meal and wine at the bar. Room was extremely well appointed, comfortable and the pillows were fabulous. Only disappointment the spa was closed for renovations - I was looking forward to a massage prior to return flight to Australia.
3 out of 5
by A verified traveller

깨끗하지만 불만있는 호텔

Posted 17-Jan-2016
먼저 호텔상태는 굉장히 깨끗하고 좋았습니다. 침구상태나 체크인시 친절도도 좋았고 공항에 밤 늦게 도착하거나 아침일찍 출발하는 분들에게 추천할만한 호텔입니다. 다만 저는 아이와 같이 묵기위해서 3인 기준으로 예약을 했고 호텔측에서 따로 엑스트라베드를 준비해주어서 편안하게 잘 묵었는데 체크아웃시 50유로를 추가로 요청하길래 체크인시 이부분에 대한 사항은 듣지못했고 예약시에 3인실로 예약했고 2인실보다 비싼방을 예약했는데 엑스트라베드비용을 따로청구하고 항의를 했더니 방응 3인실인데 엑스트라베드는 돈을 받는다고 하네요.바보된 기분이더라구요. 기차시간때문에 돈을내고 나왔지만 체크인시 정확한 정보른 주었어야하고 또 3인실을 예약했는데 당연히 3명이잘수있는 시설을 제공하는것이 당연하다고 생각되네요. 체크인시 추가금액에 대해서 알려주었다면 취소를하던 조치를 했을텐데 많이 불쾌한 부분이었습니다
4 out of 5
Recommended
for Everyone
by A verified traveller from South Orange, NJ

Convenient Quality

Posted 15-Jan-2016
Pros: The staff and the room were great.
Cons: I sense some improvements could be made regarding the service in the restaurant.
Location: Not a lot to do because you are at an airport. If you have access to a car or are up for paying cab fares, there are some nice restaurants in area.
I like this hotel because it is directly connected to Milan Malpensa Airport. I found the staff to be very helpful and kind and the room to be very comfortable. The internet worked very well. I had dinner at the restaurant and, while it was a fairly good meal, it was nothing to write home about. The pasta was not hot when it came out. I would definitely stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveller from lagos

Comodo per chi viaggia, adiacente all'aeroporto

Posted 11-Jan-2016
Pros: comodo adicante all'aeroporto
Cons: la pulizia
Location: n/a
In generale ok ma non sono stato soddisfatto per un problema che si e' verificato con i bagagli. Avevo 6 valige e me le sono dovute portare in camera nonostante partissi il giorno dopo. Mi e' stato detto che per motivi di sicurezza non possono piu' tenere i bagagli nel loro deposito. Questo e' inaccettabile. Un hotel della reputazione dello sheraton dovrebbe munirsi di metal detectors o al limite perquisire i bagagli. Per quanto riguarda il ristorante, altra delusione, probabilmente hanno cambiato chef, fatto sta' che la qualita' alla quale ero abituato non c'e' piu'. L'impressione che ho avuto e' che curano piu' l'aspetto estetico dei piatti.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Convenient location

Posted 09-Jan-2016
Great location in airport. Train to Milan is right next door. Rooms are spacious and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from Greenville, SC

Posted 04-Jan-2016
Good quality and service! Room very clean. Restaurant with a good variety of food, service a bit slow. Convenient location and resanable prices.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Mondovì

Ottimo hotel!

Posted 30-Dec-2015
Pros: La pulizia, il comfort, il personale efficientissimo.
Cons: La colazione ( non compresa) è un po' troppo cara secondo me.
Location: Ottima posizione.
Interessante data la sua vicinanza a poche decine di metri dal terminal 1. Lo abbiamo utilizzato come base per una notte prima del volo e ne siamo rimasti molto soddisfatti.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sardinia / London

Lovely hotel but expensive food & drink

Posted 23-Dec-2015
I've stayed here before. Its typical of a 5* hotel. The main asset has to be the extremely helpful luggage guy from Ghana. The downside was the excessively expensive food and drink and this is from an ex Londoner!!!! €7 for a cappuccino at an airport hotel - really?! €22 for a club sandwich. I spent more on food and drink €97 - than I did for my stay. It's lovely. But just for a stop over. Next time I'd avoid due to these crazy prices.