Ratings based on 1,468 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from c

Hotel pulito molto bello

Posted 26-Aug-2016
Hotel comodo molto pulito super consigliato praticamente all interno dell aereoporto Classico sheraton
5out of 5
by A verified traveller

Posted 21-Aug-2016
Good location and comfortable room. I will stay again.
1out of 5
by A verified traveller from Alexandria, VA

Posted 16-Aug-2016
Pros: Leaving!! This was my first stay at a Sheraton, and it will most definitely be my last.
Cons: The hotel staff. They could be a bit more friendly and helpful. The customer service was just minimal and I expected more for a Sheraton.
Location: Not much nearby. Inside the airport, so you can always get something to eat, coffee to drink, or last minute souvenirs.
The hotel staff was very unaccommodating with us trying to check in an hour early. There was a group of us girls, and they told one of us that it would be an extra $XX to get into a hotel room early. Then when I went up in line, the individual told me $XX. And another girl was told $XX. It seemed like they were basically just trying to take our money for the sake of it with no justified rationale behind it. The room was very stuffy. The A/C did not work very well. The walls were also very thin, so we had trouble sleeping since we could hear all of the individuals surrounding us getting up to catch the early flights or getting in late. The lights in the room did not work either. So that was very frustrating when trying to maneuver around the hotel room. We had reservations for massages and facials, but decided to cancel after the experience we had at this hotel.
5out of 5
by A verified traveller

Hotel con aeropuerto en Milan

Posted 13-Aug-2016
Excelente sitio para descansar mientras esperas la salida de tu vuelo, Las habitaciones son muy comodas y aisladas perfectamente del Ruido exterior.
4out of 5
by A verified traveller from 日本 さいたま市


Posted 09-Aug-2016
空港に近いのにとっても静か。歩いていけるので夜遅いびんでも安心。ただし、ひげ剃り用の拡大鏡がグラグラしていたのが残念 でした。
5out of 5
by A verified traveller

Very nice hotel close to the airport

Posted 01-Aug-2016
Very good experience, nice room, professional staff and a lot of amenities
4out of 5
by A verified traveller from Bakersfield, California

Very nice hotel close to Malpensa Airport.

Posted 01-Aug-2016
Pros: Everything! Staff is very professional. Location. Very nice and clean hotel.
Cons: Everything is great at this hotel!
Location: Malpensa airport. We didn't have time to visit places around, just enough time to sleep and catch the plane next morning.
Very nice hotel. Elegant. Business oriented hotel.
4out of 5
by A verified traveller from ottawa (can)

Convenient and comfortable

Posted 28-Jul-2016
We planned an overnight stay for an unhurried departure next day and managed to squeeze in an evening in Milan using the Malpensa Express. The Hotel is clean and modern but clearly designed for the conference crowd. Restaurant facilities are average and access to our room required trekking across vast empty spaces. There is no internal connection to the airport and no private parking.
4out of 5
by A verified traveller from Dominican Republic

Great hotel

Posted 25-Jul-2016
Great hotel,comfortable beds, high speed internet. Excellent location if you have an early flight or you get in late.
4out of 5
by A verified traveller

Comfortable one night stopover

Posted 25-Jul-2016
Pros: Rooms breakfast staff
Cons: System for adjusting air conditioning, internet in the rooms should be free of charge.
Location: Best location for a stopover in Malpensa airport.
We stayed one night at the Sheraton Malpensa for a stopover on return from our holiday in Sicily and on our way back home. The hotel is great, and in the perfect location if passing through Malpensa, the room was really comfortable and quiet, with all the expected facilities and services for a hotel of this category. One of the best mattress I have ever slept on. The staff was very friendly and helpful, we had a very good dinner at the restaurant and the breakfast was excellent. Just a couple of minor points. 1. Getting the lights on and adjusting the temperature in the room prooved slightly challenging, the room has a very modern system to deal with electricity and air conditioning with the downside that when something goes wrong one has to get every time the reception to manually making changes, not very convenient. 2. Compared to similar hotels in airport of similar size and importance in Europe this is a bit on the pricey side especially considering that internet in the room is not free of charge. In 2016 in a 4 stars hotel one would give that as granted. 3. With the wonderful spread of products offered at breakfast surprisingly the selection of bread was a little poor. Hoever, these are only minor points,that maybe can be taken into account to improve the service. Overall we thoroughly enjoyed our time at the Sheraton and if we will need to stay again near Malpensa airport my family and I will definitely choose it.