This hotel was chosen at random as part of a driving tour around Europe and also, last minute at the roadside as we were near Milan, but didn't fancy driving into the city, nor the selection of hotels.
I didn't realise what an "auto hotel" was until we arrived and first impressions were not great - concrete ramps down to a car park and as we then found out, up to parking outside the room!
However, things got much better when in the hotel itself - the room was comfortable, the bed perfect and little noise - the reception staff were all very welcoming and friendly with English ranging from good to near perfect (certainly better than my Italian!) We ate in the hotel as well for dinner and it was excellent, much better than I would have thought given the look of the hotel from the outside. Breakfast was very reasonable and I took away some delicious home made cake which I couldn't fit in and polished it off later - scrummy!