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Reviews of iH Hotels Milano Blu Visconti

3 out of 5
iH Hotels Milano Blu Visconti
Via Carlo Goldoni 49, Trezzano sul Naviglio, Città Metropolitana di Milano

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 356 reviews" "
Rating 8 - Good. 132 out of 356 reviews" "
Rating 6 - Okay. 23 out of 356 reviews" "
Rating 4 - Poor. 6 out of 356 reviews" "
Rating 2 - Terrible. 12 out of 356 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Louis, Henderson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what we would expect from a IH Hotel. The hotel bedding situation was terrible with the bed about 8 inches off the floor with a mattress that gave you no support. The breakfast served was terrible. We arrived at midpoint in the breakfast hours and the food trays were empty.with the attendant talking with a guest but doing nothing to refill the trays. BIG disappointment.
Stayed 1 night in May 2024
Response from Alessandro - Residend Manager on 24 May 2024
Dear Lousi,We do displeased to receive a feedback as yours, but we are glad to have advices whic helping us to improve on the experience of our clients.About the issue on bedding situation, unfortunately all our beds are standard high with fireproof mattress to always guarantee the security of our guests.Regarding the breakfast, we do apologize on the situation which you find out, we will investigate on the matter to guarantee the best of our service EVERYTIME!Thank ouy again to have choosed iH Hotels Milano Bluvisconti. Hope to have you as our guests on future occasion to show best of us.Best Regards

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members are very friendly
Stayed 3 nights in Apr 2024

8/10 Good

Wai Ling

Stayed 6 nights in Jan 2024

2/10 Terrible

Fred

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Heat was turned off during the day and rooms were bitterly cold. As we are elderly, this made us sick. The door to the balcony in our room was not properly sealed and the cold air cane in. The clothes dryer did not work. Menu was very limited in the restaurant. The only good thing about oyr stay was Hostess Jessica Beltran. She was very accommodating.
Stayed 3 nights in Nov 2023
Response from Jessica - Front Office Manager on 27 Dec 2023
Dear Mr. Fred,we are so sorry to read this review.We alway do our best to assure to all of our customers, the best stay. We will definitely make sure this review won't go unnoticed and use this one to do better.Best regards,

10/10 Excellent

Franz

Stayed 1 night in Nov 2023

8/10 Good

Yves

Stayed 2 nights in Nov 2023

8/10 Good

jerome

Stayed 1 night in Nov 2023

10/10 Excellent

Fedele

Stayed 2 nights in Nov 2023

8/10 Good

carmelo

Stayed 4 nights in Oct 2023

10/10 Excellent

MARIA DEL CARMEN

Stayed 3 nights in Oct 2023

8/10 Good

Maria

Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Rooms are amazing. Staff extremely helpful and friendly. Breakfast delicious. Would return anytime 😊
Stayed 1 night in Sep 2023

10/10 Excellent

Rafaella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shimelis

Stayed 1 night in Sep 2023

10/10 Excellent

Nour

Stayed 3 nights in Sep 2023

8/10 Good

Riffat

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Room was super hot like you are in Saunaz. Rude staff. Washroom not clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Alain

Stayed 2 nights in Aug 2023

6/10 Okay

Svetlana

Stayed 1 night in Jul 2023

8/10 Good

Henri

Stayed 1 night in Jul 2023

10/10 Excellent

Franziska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Staff were super helpful and friendly 😊
Stayed 1 night in Jul 2023
Response from Jessica - Front Office Manager on 22 Aug 2023
Dear Ms. Franziska,thank you so much for you great review.Best regards,

10/10 Excellent

Maria

Stayed 5 nights in Jul 2023

8/10 Good

Gunther

Stayed 1 night in Jul 2023

8/10 Good

Mogens

Stayed 2 nights in Jul 2023

10/10 Excellent

Giuseppe

Stayed 1 night in Jul 2023

8/10 Good

Øyvind

Stayed 1 night in Jun 2023

10/10 Excellent

Shunguang

Stayed 1 night in Jul 2023

10/10 Excellent

riccardo

Stayed 2 nights in Jun 2023

10/10 Excellent

LAURENT

Stayed 1 night in Jun 2023

10/10 Excellent

Aitor

Stayed 1 night in Jun 2023

10/10 Excellent

Karilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal!
I can’t believe how great this hotel was for the price. What a bargain! We have been traveling in Europe for 2 weeks now and at most places we pay $30 a night for parking and they want $20 a person for breakfast. So that is $70 extra. But at this hotel all of that was free and I paid less than $70 for my night. The breakfast was the best I have seen yet. They had thick towels, unlike most hotels in switzerland. It was clean and the day staff were very friendly! The A/C worked and the only thing that could have been better would be a better mattress. But for the price we paid I couldn’t believe how great of a deal it was! And they give you free drinks and then also have a minibar available. Plus lots of free thi bc s in the bathroom. Yes, some say it isn’t in a great part of town. But we didn’t care because we parked our car for free in the parking garage and we just needed a place to stay the night. They also let us use their laundry room to do a load of laundry for $10 euros, including laundry detergent. I was just really impressed how nice this place was and couldn’t believe how little we paid for what we got!
Stayed 1 night in Jun 2023
Response from Jessica - Front Office Manager on 12 Jul 2023
Dear Karilee,we have no words to express how excited we were while reading such an amazing review. This pays back the hard work we put on everyday to guarantee the best stay.Thank you so much.Best regards,

2/10 Terrible

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We arrived and was shocked that the area and hotel looked much older and worn than in the photos. As we were riding the elevator from the parking garage to reception, we noticed a sign saying there was no working hot water. I asked at check-in and he said it was working but you had to let it run for a long time first. As he was checking us in, I noticed he had a fan on him so I asked to verfiy that the room had AC. Not until then did he tell me that the AC was also broken. One of my requirements was AC so we were forced to book elsewhere. Unfortunately, there was a convention going on so we had alot of trouble finding a hotel and finally had to rent an apartment for a night and pay much more than what we were expecting to pay at your hotel. It is very sad that there were issues with both hot water and AC, it does not seem that this hotel is kept up very well and someone should have let us know that there were issues.
Stayed 1 night in Jun 2023
Response from Jessica - Front Office Manager on 12 Jul 2023
Dear Kelly,thank you for taking time to write down a review.Unfortunately the only problem at the time of your arrival was actually the air conditioning not working. It was unexpcted for us as well, and this is the reason why you did not receive any information about it before the check-in.Luckily we had the whole situation under control as we bought a fan (or even two) for every single room during the day this happened.Hot/cold water was working properly and all of our services worked fine as well.We hope we will get a new chance to welcome you at iH Hotels Blu Visconti in the future.Best regards,

2/10 Terrible

FUJUN

Stayed 4 nights in Jun 2023

8/10 Good

Vladimir

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great place to stay for exploring Milano
This is a wonderful hotel: free parking, rich and varied breakfast, excellent mattress. Very clean rooms. It's easily accessible from the highway. Its disadvantage seems to be its distance from Milano, but in fact (as I have found out not listening to the receptionist whose advice was to use the parking in the city itself) that the P+R Famagosta is just a 10-min. drive away and from there the M2 line (2,20 euros for a single journey) takes you directly to the city center, train stations, etc. This covered parking costs 1,50 euro for up to 5 hours and 2 euros for up to 10 hours.
Stayed 2 nights in May 2023

8/10 Good

Amy

Stayed 3 nights in May 2023

10/10 Excellent

Julius

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, no sound of traffic and people, very quiet and relaxing surroundings with an amazing view of the lake from our room balcony. Will definitely stay there again when I come back to Milan.
Stayed 4 nights in May 2023

8/10 Good

Asma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place
The guy Jean was at the reception was very nice and professional. The room is big and very clean. The only thing down is the location.
Stayed 1 night in May 2023

10/10 Excellent

Sandrine

Stayed 6 nights in May 2023

10/10 Excellent

Emanuel

Stayed 2 nights in May 2023

10/10 Excellent

Danilo

Stayed 2 nights in May 2023

6/10 Okay

Navnit

Stayed 1 night in May 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Good service and underground free parking.
Stayed 1 night in May 2023
Response from Jessica - Front Office Manager on 15 May 2023
Dear Ms. Tuan,thank you so much for your great review.We hope to welcome you again.Best regards,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it 😍😍
Amazing will come back for sure !! Excellent service and amazing lake view
Stayed 2 nights in Apr 2023
Response from Jessica - Front Office Manager on 15 May 2023
Dear Ms. Laura,thank you so much for your amazing review.We definitely cannot wait to welcome you again.Best regards,

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four day stay for business trip. Very nice hotel with good rooms. Breakfast was good with a nice range of food to suit most peoples taste/needs. Wi-Fi was poor so I just ended up using my phone for connection.
Stayed 4 nights in Mar 2023
Response from Jessica - Front Office Manager on 2 Apr 2023
Dear Mr. Derek,thank you so much for your great review. We apologize for the problem with the wi-fi but we are glad to inform you that we already solved it and not it's working perfectly fine.Best regards,

8/10 Good

Pascal

Travelled with partner
Liked: Cleanliness, staff & service
air conditionning not working despite a warm october
Stayed 2 nights in Oct 2022

10/10 Excellent

Guneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a beautiful lake view! The breakfast was lovely and the minibar (a couple of sodas, water bottles, and juice) was included in the stay! The hotel does not offer room service nor do they have a restaurant on site. There aren't many dining options around either so plan for that. We ended up ordering Uber Eats both nights and it was delivered pretty quickly.
Stayed 2 nights in Sep 2022

8/10 Good

Vilmantas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK to stay
Good hotel in fare a away location. So cheap. Good breakfast.
Stayed 3 nights in Sep 2022

8/10 Good

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was family oriented
Stayed 1 night in Aug 2022
Response from Jessica - Receptionist on 6 Sept 2022
Dear Ms. Ronnie,Thank you so much for your great review.we hope to welcome you again in the future.Best regards,

8/10 Good

Eugene, Lethbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite clean place.
Stayed 4 nights in Jul 2022