Property entrance

Reviews of Hotel Esperia

3 out of 5
Hotel Esperia
Piazza Della Libertà 2, Rho, MI

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 137 reviews" "
Rating 8 - Good. 60 out of 137 reviews" "
Rating 6 - Okay. 24 out of 137 reviews" "
Rating 4 - Poor. 9 out of 137 reviews" "
Rating 2 - Terrible. 5 out of 137 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Shamim

Stayed 3 nights in Oct 2023

10/10 Excellent

Thurairajah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great
Stayed 1 night in Sep 2023

4/10 Poor

andrea

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The infrastructure is a little bit old, as sometimes pass in Italy....The shower and the air conditioner were not very satisfactory, and I had to suffer the unkind treatment of an employee named Silvia, who unloaded her personal problems on me I will not repeat the experience
Stayed 1 night in Sep 2023

10/10 Excellent

Ulrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in Rho e small town near Milano, and is very close to the train station. it´s easy to go From Milano Centrale to Rho. Rho is a nice city wherw you can end your day having tasty italian ice creams.
Stayed 3 nights in May 2023

10/10 Excellent

Denijal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff is friendly. Transport to centre of Milano is easy with train.
Stayed 2 nights in Oct 2022

8/10 Good

Antonio

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2022

8/10 Good

Marco

Stayed 2 nights in Jun 2022

8/10 Good

expedia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to change the hotel
The door of the room did not close. The room smelled to insecticide. The blankets were in a bad state. The person from my office who was staying at that hotel had to move to another hotel in the middle of the night since the conditions did not allow her to sleep there.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay
Stayed 1 night in Oct 2019

10/10 Excellent

Rumen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, nice staff
Stayed 1 night in Jul 2019

10/10 Excellent

wendy, Addis Ababa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful with information regarding transportation and how to get around. They were very friendly and welcoming.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
From check in to check out, I was treated very poorly. This occurred with four different front desk managers, which tells me it’s a management issue. Keys, OMG, you need to check your key in with front desk coming and going and it has an anchor of about a pound. I was never informed I needed to turn key in at front desk every time you left which I am sure precipitated untrusted. I brought my daughter, and she had a female friend from Parma come up for an Opera in Milan and we met her in Milan. Upon return to Motel, I asked front desk if could stay with us or if I could purchase separate room for her. This wasv1:00 am in morning. They sId no because she didn’t have passpor although she showed electronic passport, US drivers license and Parma School ID. We found a different hotel for her to stay in same town with electronic passport. Hotel lied. I spent twelve days in Europe - Paris, Milan, Rho, and Nice and was treated with great respect and hospitality at all with exception of this hotel. Please have this place call Hotel Italian to learn about customer service.
Stayed 3 nights in Jun 2019

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rho is only a 20 minute train ride into Milan city
I stayed in Rho rather than the city centre of Milan as hotel costs in the city centre were high leading up to the Milan Fashion week. Rho is only a 20 minute train ride into Milan. Despite being only a 2 minute walk from Rho train station, I didn’t hear any train traffic. My room was clean and comfortable, good buffet breakfast and friendly staff. Nice Turkish cafe a few shops down that make good pizzas and kebabs. I was getting a night bus from Milan to Brussels, and the staff were happy to mind my luggage after check out, until I returned that evening at no extra cost. My initial room smelt of stale cigarette smoke, and the staff happily changed my room, und upgraded me without any qualms. I would definitely recommend Hotel Esperia.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Hotel staff were great, great location just outside is the station, can not say the same for one un helpful particular staff member at the train station, buyvits not about them. Hotel was great.
Stayed 2 nights in Nov 2018

10/10 Excellent

Essam, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it. Best hotel in Milan. Will stay again ❤️💯🔥
Stayed 2 nights in Aug 2018

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pearl Jam Concert June 2018 stay in Rho
From check in I was treated like family. 24hr Reception service answers questions, have train timetables, collect Fed Ex parcels, make extra Cappuccinos at Breakfast, and ensure that the stay is warm, safe, and happy. I am extremely happy with my 3 night stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was wonderful the personnel really helpful and also the location was perfect! Just a few feet away from the train station!!! We love it!!!
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel only a few steps from the station
very pleasant but outside the urban metro fare zone so had to buy train tickets so cost a bit extra and took longer t get into the centre. lots of cultural things to visit. had a day at lake Como too- lovely

8/10 Good

Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was very friendly and helpful. She try to let me check in early upon the room is available. Furthermore, the location of this hotel is just perfect, walking distance to train station, so convenient.

6/10 Okay

emmanuele

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent 3 star hotel
Nice 3 star hotel in front of the train station in Rho, with easy parking in the area. Rooms are clean and recently renewed. Staff is OK. Good alternative to hotels in Milan, in a quite town near Fiera and the motorway to Turin and to Malpensa (45 minutes away).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Oi Man, Hongkong

Liked: Cleanliness, staff & service
Cleaniness but the room is quite tiny
The receptionist is very helpful. But the room is quite tiny and hard to open my luggage case freely. the hotel is quite old but clean. However, prefer to atay in city center next time as the traffic to airport is not convenient and not many restaurAnts nearby for dinner at night.

8/10 Good

Vincenzo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in nice, quiet neighbourhood
Modern hotel with all facilities except coffee/tea maker which would have been nice for foreign visitors. Good choice at breakfast of both continental and normal with local croissant etc. Everything worked efficiently, almost clinically, but the staff, especially the ones serving breakfast, could do with training in charm offensive. There were very few smiles, except from the older lady receptionist, maybe because they have a lot of business people who they do not get to know. A contrast from our hotel in Palermo where they remembered our room number after the first day. We would have liked to have used the safe in the room, but it did not work and we were given no assistance. We had to put our documents and money in the Reception safe which meant we had to ask every time we needed our money. Good reasonable restaurants in Rho, a pleasant provincial town worth exploring.

8/10 Good

Andrew, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, clean, close to train, NOT touristy
First place we stayed in Italy because. Didn't want to be right in Milan to 1) save on parking, and 2) ease into our Italian vacation. Hotel is very clean, staff is super helpful (even told us about nearby free parking!), and the free breakfast was very good. Hotel is right next to the train station for a quick ride into Milan and was only 2 stops from the Milan Expo. Quality place!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milano
Tutto bene ma mancano le prese di corrente in camera, io ne ho trovata solo una in bagno staccando il phon.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
very positive
Stayed 1 night in Oct 2023

10/10 Excellent

Floarea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera era bella pulita e riscaldamento acceso..... Sono stata benissimo... Grazie mille di tutto, a tutti.
Stayed 1 night in Oct 2023

6/10 Okay

Walid

Business traveller
Disliked: Property conditions & facilities, room comfort
Ubicación y nada más
El hotel tiene una buena ubicación si vas a la feria de Milán en rho fiera a una estación pero es muy ruidoso desde las 7:00 hacen limpieza y mueven las camas todo el tiempo, Justo el sábado quería descansar un poco y no pude el desayuno un horario corto y escaso. La regadera se va el agua caliente
Stayed 4 nights in Apr 2023

8/10 Good

Jessica h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, in front of the train station. Room just like the photos on the site.
Stayed 1 night in Mar 2023

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Juerg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut, speziell auch Preis/Leistung!
Stayed 1 night in Nov 2022

8/10 Good

ANDRE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facile da raggiungere anche con il treno, ben tenuto e curato.
Stayed 4 nights in Oct 2022

10/10 Excellent

Ludovic

Stayed 1 night in Jul 2022

10/10 Excellent

Patrick

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Breakfast was super and the service splended. The room was shabby but clean. Location excellent, 6 min. by train to Rho Fiera Milano.
Stayed 2 nights in Jun 2022

10/10 Excellent

THIERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È un albergo pulito e ordinato Posizione strategica, proprio accanto alla stazione
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
State lontani per il vostro bene da questo Hotel!
Raggiungo questo Hotel per il check-in dopo l'ora di cena e non faccio in tempo a mostrare il cod. di prenotazione che il personaggio presente in reception mi avvisa sostenendo che il certificato dell'esito (negativo ovviamente) del tampone rapido mostrato poco prima (e in corso di validità) non poteva essere accettato. Cerco ovviamente di far valere le mie ragioni, nonché la veridicità di quanto riportato nell'esito del test ma, anche dopo l'intervento di un secondo personaggio dal dietro le quinte, mi vedo totalmente respinto. Rassegnato ormai alla deplorevole idea di passare la notte in auto, esigo il rimborso della prenotazione, il quale mi viene legittimato (a parole) a patto che lo richieda al team di supporto di Hotels.com. Il giorno dopo, nonostante la stanchezza per un sonno quasi totalmente mancato, dopo essermi dedicato alle mie attività, contatto telefonicamente il team di supporto di Hotels.com che mi riferisce che il rimborso è una prerogativa dello staff della struttura, la cui "direttrice" non ha alcuna intenzione di erogarmelo... Morale: oltre al danno la beffa! Non mi hanno nemmeno risarcito per un bene che non mi hanno permesso di usufruire! Dov'è finito il codice del consumo, la morale, l'etica e la civiltà?!? Degli autentici disonesti, mi chiedo come faccia ancora Hotels.com ad averli nel proprio network, oltre al fatto che dovrebbe avere maggiore controllo del denaro corrisposto dai propri utenti! Assolutamente indecente!! UNBELIEVABLE!!!
Stayed 1 night in Jan 2022
Response from Hotel Esperia staff on 24 Jan 2022
Buonasera Ci limitiamo a comunicare che nel caso specifico , come ampiamente comunicato anche sua presenza , mancavano i requisiti essenziali per poter effettuare il check in. Il tampone , per quanto valido , non è adatto a poter pernottare nelle strutture alberghiere italiane a partire dal 10 Gennaio 2022. I "personaggi" hanno solo chiesto di mostrare un Green Pass , nel rispetto della legge , poi malgrado la richiesta di chiudere un occhio , hanno dovuto loro malgrado rifiutare l'ingresso. Per quanto riguarda il rimborso quando si è palesemente in torto non è sbraitando al telefono che si può ottenere il favore. Facciamo orgogliosamente parte del network da anni perché abbiamo sempre trattato tutti con la massima professionalità e riteniamo UNEBELIEVABLE che ci venga richiesto di non rispettare una legge

6/10 Okay

Mirko

Stayed 2 nights in Oct 2021

6/10 Okay

RAFAEL

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2021

8/10 Good

Gianluca

Business traveller
Liked: Cleanliness, room comfort
Posizione ok
Onesto e funzionale. Vicino alla stazione ma senza il rumore dei treni. Colazione da migliorare. Camere comode.
Stayed 1 night in Sep 2021

6/10 Okay

Marco

Stayed 1 night in Sep 2021

8/10 Good

Said

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Michele

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Peccato oer gli extra
La stanza era adeguata, il personale molto cordiale e professionale. Quello che mi ha fatto decidere di non utilizzare la struttura in futuro sono gli extra, 8 euro di parcheggio, che dovrebbe essere compreso in ogni albergo che si rispetti e colazione esclusa. Mi spiace perchè la struttura merita davvero, ma troppi extra da dover aggiungere al conto.
Stayed 1 night in Dec 2019

10/10 Excellent

BRIAN LUNDE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Thomas

Disliked: Staff & service, room comfort
Kedeligt kvarter. Morgenmad var under al kritik. Sur dame og ingen service. Tom buffet.
Stayed 1 night in Jul 2019

8/10 Good

Liselotte

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

kolymbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный район, вокзал рядом с отелем, тихо, есть пару кафешек. Парковка за отелем. Рекомендую.
Stayed 4 nights in Jul 2019