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Breakfast room is lovely, combining old and modern, with good quality, fresh meal selections. Staff very helpful and courteous. Easy walking to many key attractions. Wonderful restaurant choices
Perfectly situated within walking distance from the duomo, Via Dante and good restaurants. Excellent room, but a service structure more suitable to a guest house than a hotel.
Eduardo
Stayed 2 nights in Dec 2023
Response from Alex on 27 Feb 2024
Thank you for your nice review.Looking forward see you soon in Milan.Have a nice day.
Lovely little place in Milan where we felt right at home. We love a boutique hotel rather than the big places and this lovely inn is one of the reasons why. Quaint rooms, nice hosts, lovely garden patio… would stay here again.
Brian
Stayed 1 night in Dec 2023
10/10 Excellent
John, EUGENE
Travelled with partner
24 Dec 2023
Liked: Amenities
So convenient to Via Dante and Duomo, La Scala, Galleria. Short walk from Cordona train station. Lots of restaurants. Charming hotel and great breakfast
The staff at the "Antica Locanda dei mercanti" was always super-friendly and helpful! Our room was perfect (size, bathroom, interior). We will make sure to stay at the "Locanda" again.
Loved my stay at Antica Locanda de Mercanti.
The hotel is a bit hard to find but very charming, very good breakfast, excellent service at the front desk. I would de go back next time I am in Milan.
Verified traveller
Stayed 1 night in Oct 2023
Response from Alex on 1 Nov 2023
Thank you for your very nice review.Alex
6/10 Okay
Gideon
Business traveller
4 Oct 2023
Liked: Cleanliness, staff & service
Nice staff and very good location - sadly beds not comfortable and left hand window fixed so that you cannot close shutter, meaning that you get light all night.
Gideon
Stayed 1 night in Oct 2023
Response from alex on 6 Oct 2023
Thank you.We will take note of your message and fix the problem.Have a nice day.Alex
10/10 Excellent
Neil
25 Sept 2023
Neil
Stayed 2 nights in Sep 2023
Response from Alex on 17 Oct 2023
Thank you very much for your nice review.Have a nice day.
We had a wonderful stay in Milan at the Antica Locanda dei Mercanti! The Staff was so friendly, the Terrace room was amazing, and the location was perfect! We highly recommend this hotel!
This was such a fun boutique hotel! It was in the cutest side street of Milan - extremely walkable to shopping, dining, and the duomo!
My friend and I had the best stay here - the staff was SOOOO kind. The woman at the front desk was super helpful and showed us how to get around during our stay.
10/10 - would definitely stay here again!
Elyssa
Stayed 1 night in Sep 2023
Response from Eri on 10 Sept 2023
Thank you very much for your wonderful review.We hope to welcome you in Milan in the near future.Have a nice day.
Great place to stay! Not a typical hotel..with 100 of guests.. It is a lovely small hotel where you can have peace and quiet after busy day. All key attraction are 10 min walk..Staff friendly and very supportive. I recommend this hotel mainly for 👬
Mariusz
Stayed 2 nights in Aug 2023
Response from Alex on 18 Aug 2023
Thank you very much for your review.Have a nice day.
Excellent location and service. Highly recommend getting the delicious breakfast which will keep you going until dinner. The size of the bathroom is a revelation compared to many Italian hotels.
Krishna
Stayed 1 night in Jul 2023
Response from Eri on 22 Jul 2023
Thank you for your wonderful review.Looking forward to welcome you again in the near future.Kindest regards
Dear Mr. Peter Dear Mrs. Amalia Thank you very much for your kind review. We hope to have you as our most valuable guests again, next time you are in Milano. Hope you have had a comfortable trip back home and wish you a lovely time. Kind Regards.
Antica Locanda is a charming property located in a fabulous location in the historic center of Milan. If you want a locally run, charming hotel instead of the cookie cooker corporate hotels, this is for you. The building may be centuries old, but the rooms are spacious, modern and comfortable. Absolutely loved this hotel!
Joanne
Response from alex on 1 Jan 2023
Thank you very much for your lovely review, very much appreciated.Looking forwardto welcome you again next time you come to Milano.Have a nice day.Alex
The room was spacious and clean. Staff were really nice and helpful from check in to check out. The area is very central. One thing I didn’t like was that I can hear the person in the unit upstairs walking around at 5am.
Martha
Response from alex on 13 Dec 2022
Thank you very muc for your kind review.Have a nice day.Alex
Absolutely loved this hotel, staff so helpful. When you arrive you wonder whether you’re in the right place, but on entry, opens up to a quirky boutique hotel. Situated in the city beautifully. My daughter had the best birthday in Milan
W
Stayed 3 nights in Nov 2022
Response from Eri on 15 Nov 2022
Thank you very much for your lovely review.Warm regards.Eri
Great location. Had a room w a terrace, which was an oasis in the city. It was comfortable and bright, and even had a kitchenette (didn’t use). The hotel is within a commercial/residential building. You need to walk up a small flight of stairs to get to a tiny elevator. It was ok for me but might not be for everyone.
We had an excellent stay here. Great location, unique room, very clean and wonderful staff. Highly recommend!
Susana
Stayed 1 night in Sep 2022
Response from Alex on 24 Sept 2022
Thank you very much for your nice review.Warm regards.
2/10 Terrible
Vittorio and Susan
2 Sept 2022
Disliked: Staff & service, room comfort
Wrong Room Lied to No Apology
Did not receive the room that we booked! I specifically chose this hotel because it had a terrace and I booked a terrace room accordingly, but when we checked in and were shown to our room no terrace. I pointed this out to the clerk and was told there was "a problem with the terrace and that this room was a free upgrade". I reiterated again that I only chose this hotel because of the terrace and that I was not happy with the room, again I was told that there was a problem with the terrace that they couldn't fix due to lack of help and that this was "a free upgrade", as our car was parked on the street and we needed to move it and return it to the rental car company and we were tired from driving I didn't argue further. The next morning after a little investigating we found out that there was nothing wrong with the terrace and that all the terrace rooms were booked. When we expressed our displeasure to the morning desk clerk and pressed him on the matter we were told that only our room had a "problem with the bathroom"! We were never offered an apology and were lied to. I must add that my husband is native Italian and speaks fluently so language wasn't an issue. The sofa in our room was stained, the hotel was very hard to find because it isn't marked at all. We had to go into the hotels on either side of it (that did have signage to inquire) We stayed in 7 different hotels on our travels through Germany and Italy and this is the only one we wouldn't return to or recommend.
Vittorio and Susan
Stayed 1 night in Aug 2022
Response from Alex on 16 Oct 2022
Dear Ms Susan,the manager did apology the next morning: I spoke personally with your husband and did apology for the problem caused.There was no need of investigating about the room problem we had: we told you about an issue in the terrace room. We have 4 rooms with terrace and were all booked: which means 3 were full and your one empty.I tried to explain to you and your husband, but apparently I was not clear enough: you still think there was a misconduct by us. This is not true.I will not mention you words against the Italian people, this is not the right place.Have a nice day.
Hotel staff, especially Eri, are outstanding. Rooms are small but tasteful, furnished balconies are lovely. Excellent neighborhood for walking to shops and restaurants.
Jennifer
Stayed 1 night in Aug 2022
Response from Eri on 2 Sept 2022
Thank you very much for your lovely review.Hope to have you as our valuable Guest soon in the future.Have a nice day.
Dear Guest
we hope you enjoyed your stay with us and had a safe and comfortable trip back.
Thank you for choosing Antica Locanda dei Mercanti for your Milanese stay.
We hope to have you as our valuable Guest again next time you come to Milano.
Kind Regards.
Eri - Reception desk
8/10 Good
Damien
24 Apr 2022
Damien
Stayed 2 nights in Apr 2022
Response from Eri on 26 Apr 2022
Thank you for your choice and for taking the time to give us a feedback.
Wish you a lovely time.
Best regards.
Eri
We did struggle to find the hotel as it is behind a rather anonymous door, but they had emailed us to warn us of this, so they did try! Once inside everything was great - welcoming and helpful staff, a clean room with a wonderful roof terrace, where we were offered our breakfast. Will definitely try to stay here again on future trips to Milan.
Verified traveller
Stayed 1 night in Apr 2022
Response from Eri on 1 May 2022
Dear Guest
Thank you very much for your wonderful words.
We really want our guest to have a memorable stay, and it is amazing when they do.
Wish you a lovely time and thank you again for your kind words.
Kind Regards.
Eri
Great service and the actual room was quite nice. The bones of the hotel are dated, with a very small old elevator only accessible up stairs, a small staircase, old carpet, etc. The bed was comfortable and the room was quite romantic. Small bathroom. Great location!
Daniel
Stayed 3 nights in Nov 2021
Response from Alex on 23 Dec 2021
Thank you very much for your positive review.
Have a nice day.
Best Regards
Very nice hotel located inside a building so you feel as if you are living in Milan.
The location is amazing and the room with a balcony was great. Although breakfast is somewhat continental it was nice with home made cakes made by the stuff.
All the stuff were very helpful and cooperative, giving us tips on the city, restaurants etc.
We were very satisficed with our stay and we highly recommend it for others.
Convenient location to all the sights. Very helpful and knowledgeable staff. Gave us good directions for the metro and trams and recommended some hidden gems such as San Maurizio al Monastero Maggiore.
Mary
Stayed 2 nights in Feb 2020
Response from alex on 9 Feb 2020
Thank you very much for your review.
It was a pleaseure to have you as our Guest.
Warm regrds.