The breakfast (I paid to have it included) the options got minimized and you were only allowed one beverage. Whether it was coffee or juice, only one drink. They never come around to see if you wanted anything else whether it was breakfast or dinner. If you wanted another drink. So the only restaurant there was terrible for service. The room itself was great. A/c worked well, but I believe I got reminded 3 times to make sure the kitchen was clean otherwise I would get fined $75US. Although, when I decided to check under the bed to see if I got everything before checking out. There was a full roll of toiletpaper thrown under the one bed and coral pieces under the other bed. The beach was nice, many fish to see. No glass was allowed on the beach but plastic cups weren’t available anywhere. Their trick to get you to go to the restaurant where the service is terrible.

This property was excellent. Service, food, facilities, location, price were all phenomenal!!! Highly recommend and would stay again.

After booking this property I was reached out twice by staff members inquiring whether or not I wanted any additional amenities. In both conversations I requested private transportation to and from the airport, to have a welcome bottle of champagne and also a fruit basket. This was my spouse’s first time out of the country, so I wanted every detail to be special. After arriving to the airport to my surprise there was no driver. This entail cost me $50 to take a cab to the hotel. When I reached out to the hotel they told me the driver would be leaving now, after waiting for 30 mins. To my expectations, if you ask for my flight information you’re more than able to track the flights arrival; so there should be no reason as to why I should be waiting. When I arrived to my room there was no champagne or fruit basket waiting. I was told they could put it in the room the following day, which I refused. Once again I reached out to the staff member who said she would notify the manager. I have yet to hear from any manager. For the following day I requested to have the room decorated, which was not even done during the time frame that I asked. To my surprise the champagne and fruit basket were there, along with the decorations. For an even bigger surprise, those items were also on my bill during checkout even though I said I did not want them! I thought both items were a courtesy gift from the hotel. I paid for the fruit basket in the end, but returned the unopened champagne.