Title: Sanctuary South Beach Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sanctuary South Beach Art Deco hotel with restaurant and bar/lounge - Overview - Rooms - Location - Policies Sanctuary South Beach offers a tranquil retreat in Miami Beach's vibrant atmosphere. Guests can relax in the garden after city adventures. The on-site restaurant serves daily meals, and the bar provides a sophisticated spot for evening drinks. 7.0 Good ## Popular amenities - Bar - Laundry - Parking available - Housekeeping - Parking included - Restaurant ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1097719&PinnedHotelID=1097719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1097719&PinnedHotelID=1097719&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1097719&PinnedHotelID=1097719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1097719&PinnedHotelID=1097719&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1097719&PinnedHotelID=1097719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1097719&PinnedHotelID=1097719&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1097719&PinnedHotelID=1097719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1097719&PinnedHotelID=1097719&HadPinnedHotel=true®ionId=-1&adults=2) ### Standard Room ### Highlights Premium bedding Daily housekeeping - Sleeps 2 - 1 Queen Bed ### Suite, 1 Queen Bed (Sanctuary) ### Highlights Premium bedding Daily housekeeping - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1200000/1190600/1190549/4c5e4651.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fontainebleau Miami Beach Mid Beach - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 7,247 reviews £277 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=e2293268-c209-4483-94e0-24f7c50b7930&top_cur=GBP) Ad ![Egyptian cotton sheets, premium bedding, down duvets, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2240000/2238900/2238836/ad31fa87_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Beach Hotel Mid Beach - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 1,269 reviews £231 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel.h2238836.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=e2293268-c209-4483-94e0-24f7c50b7930&top_cur=GBP) Ad ![2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/11900/11881/032ec2aa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### W South Beach South Beach - Pool - Spa - Pet-friendly - Restaurant 9.2 Wonderful 1,012 reviews £467 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Miami-Hotels-W-South-Beach.h11881.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=e2293268-c209-4483-94e0-24f7c50b7930&top_cur=GBP) Ad ![Outdoor pool, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/582900/582845/94cb24ac_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, South Beach South Beach - 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Pool - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,716 reviews £131 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Miami-Hotels-Moxy-Miami-South-Beach.h55553829.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=e2293268-c209-4483-94e0-24f7c50b7930&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1800000/1790100/1790087/5c0d327a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 1 Hotel South Beach South Beach - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 1,334 reviews £499 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Miami-Hotels-1-Hotel-South-Beach.h1790087.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=e2293268-c209-4483-94e0-24f7c50b7930&top_cur=GBP) Ad ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/430000/425000/424954/fdad9073.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Betsy - South Beach South Beach - Pool - Spa - Pet-friendly - Restaurant 9.2 Wonderful 1,009 reviews £290 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Miami-Hotels-The-Betsy-South-Beach.h424954.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=e2293268-c209-4483-94e0-24f7c50b7930&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1750000/1746300/1746288/5ed2d5b7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton Bal Harbour, Miami Bal Harbour - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 443 reviews £592 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Miami-Hotels-The-Ritz-Carlton-Bal-Harbour.h1746288.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=e2293268-c209-4483-94e0-24f7c50b7930&top_cur=GBP) Ad ![2 outdoor pools, open 8:00 AM to 10:00 PM, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/330000/328800/328774/85efc079_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Stanton South Beach South Beach - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 1,073 reviews £254 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Miami-Hotels-Marriott-Stanton-South-Beach.h328774.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=e2293268-c209-4483-94e0-24f7c50b7930&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Sanctuary-South-Beach.h1097719.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Sanctuary-South-Beach.h1097719.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.79314%2C-80.13068&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mGfRqfFJG7xF_i8BujsGoEqC0Uo=) 1745 JAMES AVENUE,, MIAMI BEACH, MIA, 33139 #### What's nearby - Collins Avenue Shopping Area - 1 min walk - 0.1 miles - Miami Beach Convention Center - 4 min walk - 0.3 miles - Miami Beach Beaches - 4 min walk - 0.3 miles - Ocean Drive - 14 min walk - 0.8 miles - Lincoln Road Mall - 14 min walk - 0.8 miles #### Getting around - Adrienne Arsht Center Metromover Station - 9 min drive - Hialeah Market Station - 15 min drive - Miami, FL (MPB-Public Seaplane Base) - 16 min drive #### Restaurants - ‪Taco Taco - ‬3 min walk - ‪Nauti Grind Cafe - ‬3 min walk - ‪Cafe Americano Collins Avenue - ‬2 min walk - ‪Wilde On The Porch - ‬2 min walk - ‪The Catalina Hotel & Beach Club - ‬3 min walk ## About this property ### Sanctuary South Beach Boutique hotel near Collins Avenue Shopping Area A short walk from Miami Beach Convention Center and Lincoln Road Mall, Sanctuary South Beach provides a garden, dry cleaning/laundry services and a bar. The on-site restaurant offers breakfast, lunch and dinner. Guests can connect to WiFi in public areas (surcharge). You'll also enjoy the following perks during your stay: - Free self-parking, plus valet parking (surcharge) - A lift, concierge services and a front desk safe - ATM/banking services Room features All guest rooms at Sanctuary South Beach include comforts, such as premium bedding, in addition to ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/70000/67900/67841/cffa88f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clevelander Hotel – Adults Only South Beach - Pool - Free WiFi - Restaurant - Air conditioning 7.2 Good 1,014 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=67841&PinnedHotelID=67841&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/94000000/93150000/93140400/93140372/b1fd280d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky-High Comfort & City Views Downtown Miami - Hot tub - Kitchen - Washer - Dryer 7.6 Good 5 reviews £369 includes taxes & fees 23 Oct - 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5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=879627&PinnedHotelID=879627&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/790000/788700/788619/a244b4a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collins Hotel North Beach - Pool - Free WiFi - Air conditioning - Parking available 7.8 Good 1,013 reviews £65 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=788619&PinnedHotelID=788619&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1200000/1190600/1190549/4c5e4651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fontainebleau Miami Beach Mid Beach - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 7,247 reviews £277 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1190549&PinnedHotelID=1190549&HadPinnedHotel=true®ionId=-1&adults=2) ![Blackout curtains, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/23000000/22190000/22188600/22188564/96f4da2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Broadmore Miami Beach North Beach - Pool - Free WiFi - Restaurant - Air conditioning 5.6 371 reviews £54 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=22188564&PinnedHotelID=22188564&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free internet - Available in some public areas: WiFi (surcharge) ### Parking and transport - Free self parking on site - Valet parking on site (surcharge) - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Laundry facilities ### Conveniences - ATM - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 1 building - Art Deco architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Towels provided ## Policies ### Check-in Check-in time starts at 4 PM ### Pets Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 50 per night. ## Important information ### Optional extras - Rollaway bed fee: USD 50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Sanctuary South Sanctuary South Beach Sanctuary South Condo Sanctuary South Condo Beach Sanctuary South Beach Condo Miami Beach Sanctuary South Beach Condo Sanctuary South Beach Miami Beach Sanctuary South Beach Hotel Miami Beach Sanctuary South Beach Miami Sanctuary South Beach Aparthotel Miami Beach Sanctuary South Beach Aparthotel Sanctuary South Beach Hotel The Sanctuary South Beach Sanctuary South Beach Hotel Sanctuary South Beach MIAMI BEACH Sanctuary South Beach Hotel MIAMI BEACH ## Frequently asked questions ### How much is parking at Sanctuary South Beach? > Self-parking is free at this property. ### What time is check-in at Sanctuary South Beach? > Check-in begins at 4 PM. ### Where is Sanctuary South Beach located? > Located in South Beach, this boutique hotel is steps away from Espanola Way and Washington Avenue and Collins Avenue Shopping Area. Miami Beach Convention Center and Ocean Drive are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sanctuary South Beach Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 99 8 - Good 162 6 - Okay 97 4 - Poor 66 2 - Terrible 48 ### 7.2/10 Cleanliness ### 7.4/10 Staff & service ### 6.6/10 Property conditions & facilities ### 4/10 Poor #### Chris, B 30 May 2017 Liked: Staff & service Disliked: Cleanliness, room comfort #### Für 2 Tage in Ordnung Das Zimmer (205) riecht sehr stark, musste zweimal meine Kleider waschen um den Geruch zu beseitigen. Fűr 2 Tage war es aber ok. Die Dame am Empfang gibt alles um ihnen im Fragefall zu helfen, hat auch kein Problem Telefonate zu führen um infos zu erlangen. ##### Chris ### 8/10 Good #### Jennifer 21 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jennifer ### 2/10 Terrible #### Courtney 29 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Let down by Hotels.com I did not get to stay at the hotel I was told I did not have reservation for me even tho I paid in full for 3 nightsand had a confirmation I contacted Hotels.com and was issued a refund which was sent back to my card so for my weekend I got to experience what being homeless was like ##### Courtney ### 8/10 Good #### Verified traveller 19 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### Azalia 3 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great last minute find! My first time in Miami & loved how well they took care of me and offered numerous recommendations to help me get the best experience. I felt like they were truly watching out for me, loved that! Will be back!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/s87-p3e11a890-0039-11e7-9637-92bb44d4284a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1924-p1a2d4600-0039-11e7-a53b-3ab093c405aa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s799-p310d71b0-0039-11e7-a53b-3ab093c405aa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1882-p31170ea0-0039-11e7-a53b-3ab093c405aa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Azalia ### 4/10 Poor #### Verified traveller 22 Feb 2017 Disliked: Property conditions & facilities ##### Verified traveller ### 8/10 Good #### Verified traveller 25 Jan 2017 Liked: Cleanliness, staff & service, room comfort #### WE LIKE THE SANCTUARY, A FEW MISSTEPS HERE AND THE MY HUSBAND & I LIKE THIS HOTEL, LITTLE KITCHEN/LIVING AREA, RESORT FEE IS REASONABLE FOR WHAT IT COVERS, BREAKFAST IS PLEASANT NOT GOURMET BUT GOOD. THE HOTEL USED TO SHARE POOL WITH BENTLEY AND THE GALE. NOW IT IS JUST THE GALES WHICH IS VERY NICE. NO KEURIG CUPS FOR KEURIG COFFEE MAKER SO WE BOUGHT OUR OWN. THE HOTEL IS A KEEPER. ##### Verified traveller ### 8/10 Good #### Njaka 16 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bon hotel rapport qualité/prix Tres bon séjour, l'hôtel a un emplacement très favorable à la découverte de la ville et de ses bons plans. Le personnel y est très accueillant et la chambre est bien équipé et propre. Je recommande cet hotel pour y séjourner. À bientot ##### Njaka ### 6/10 Okay #### Verified traveller 14 Jan 2017 Disliked: Cleanliness ##### Verified traveller ### 6/10 Okay #### Caio 11 Jan 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### ótima localização e custo beneficio razoável A recepcionista Danasha fez total diferença em minha estada. simpática e sempre disposta a ajudar, porém minha suíte era muito velha e a limpeza do hotel e dos quartos não foi uma das melhores. O café da manhã é bem ruim, não vale como referência. A localização é ótima, perto de muitos bares e locais recompras, além da praia. ##### Caio ### 10/10 Excellent #### Ana Carolina 1 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom! Hotel agradável, tem um restaurante muito gostoso apesar de um pouco caro, funcionarios gentis e simpaticos, 5 minutos a pé da Linconl Road, estacionamento tambem um pouco caro, 35 dolares por dia, porém, a localizacao do hotel e o tamanho do quarto me farão voltar varias vezes ainda.... ##### Ana Carolina ### 4/10 Poor #### Stefan, US 1 Nov 2016 Liked: Staff & service #### Sanctuary Hotel. A bit disappointing... Was a bit disappointed in the bathrooms that were in need of renovation. The staff was friendly. The valet parking was quite expensive (no free parking available). ##### Stefan ### 8/10 Good #### Vanessa 19 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel muito bom com excelente localização A estadia foi muito boa, excelente atendimento. ##### Vanessa ### 8/10 Good #### Isaac, Salvador 14 Sept 2016 Liked: Cleanliness, staff & service, room comfort #### Um hotel super legal no coração de Miami Beach O pessoal de apoio foi super atencioso. O Hotel é simples mas fica super bem localizado, numa rua tranquila ![](https://a.travel-assets.com/ugc/hotel-reviews/s851-p7a61ac30-7acb-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1580-p79d87f00-7acb-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Isaac ### 4/10 Poor #### Verified traveller 14 Sept 2016 Disliked: Staff & service, property conditions & facilities #### Horrible!!! Je ne recommande pas du tout cet hôtel. Lorsque vous arrivez à la réception, il n'y a personne pour vous accueillir. Nous avons attendu plusieurs minutes avant que quelqu'un vienne nous répondre. La personne attitrée à la réception était habillée comme monsieur madame tout le monde on aurait même pas dit qu'elle travaillait à l'hôtel et elle n'avait pas d'étiquette avec son nom. Elle ne nous a pas parlé de ce qui était compris avec l'hôtel comme les chaises sur la plage, serviettes etc. Nous lui avons demandé comment se rendre à la piscine et elle nous a indiqué le toit. Nous nous sommes rendues sur le toit mais la piscine était VIDE! pas de piscine. Pourquoi ne pas nous avoir dit plus tôt que le piscine était fermée? Par après, elle nous mentionne que nous avons accès à la piscine du Gale. Pas fort quand nous devons payer des frais de 15 $ par jour pour une piscine qui n'est pas ouverte. Le déjeuner manque de variété et si vous arrivez trop tard il ne reste plus rien. Pour ce qui est de la chambre sans commentaire. Il y a beaucoup de bruit autour et à un moment donné nous avons entendu les bruits d'un animal qui courrait dans la ventilation. Hey oui c'était des RATS!! On pouvait entendre les bruits et ils courraient au-dessus de nos têtes. Nous avons demandé d'être placées au deuxième étage. Pour un hôtel classé 4 étoiles ce n'est pas normal qu'il y aille des rats dans la ventilation je n'ai même jamais vu ça dans un hôtel de catégorie inférieure! ##### Verified traveller ### 2/10 Terrible #### james, Paris 27 Aug 2016 Disliked: Cleanliness, staff & service Une catastrophe personnel à peine aimable Piscine inutilisable et ridicule Chambre nettoyée au minimum Grosse déception après avoir fait le Sanctuary New York ![](https://a.travel-assets.com/ugc/hotel-reviews/s1475-p58edffe0-6c43-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s802-p4aa1dfb0-6c43-11e6-a64d-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s600-p57031fd0-6c43-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1969-p4fde0da0-6c43-11e6-a64d-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### james ### 4/10 Poor #### Verified traveller 6 Aug 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 6/10 Okay #### Verified traveller 2 Jul 2016 Disliked: Cleanliness, property conditions & facilities Emplacement correcte mais peu pratique avec un véhicule. Le service de voiturier se situe juste en face de l'hôtel mais est assez onéreux ##### Verified traveller ### 6/10 Okay #### Verified traveller 29 Jun 2016 Liked: Cleanliness #### Good location, deceiving photos. Great location close to the beach, main shopping areas, tour companies & public transport. Breakfast included- great- but very simple: cereal, toast, pastries & fruit. No eggs or meats and its first come first serve. They don't seem to restock. However, breakfast is breakfast! We were still happy to have it. The beach area was fantastic, Take note that umbrellas are $19 USD in addition to the resort fee. The room was clean but looked about 10 years older than the pictures online. Many things needed replacing inside our room visually, but for the most part it was functional and comfortable. Be aware that the pool and gym in the images aren't on site, but are only a 1 minute walk to the neighbouring hotel which sanctuary guests are welcome to use included with hotel fees. ##### Verified traveller ### 6/10 Okay #### Verified traveller 27 Jun 2016 ##### Verified traveller ### 8/10 Good #### Anne-Florence, Saint François 18 Jun 2016 Liked: Staff & service, property conditions & facilities, room comfort #### J'y retournerai les Yeux fermés Très bon accueil et patience de Danasha et Franck Personnel de chambre très gentils et souriants ainsi que les techniciens et service au petit déjeuner ##### Anne-Florence ### 6/10 Okay #### rapidimeiunlockers, Miami beach 7 Jun 2016 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### needs repair. ok ##### rapidimeiunlockers ### 6/10 Okay #### Leona Luya, Vancouver, Canada 31 May 2016 Liked: Staff & service #### Good location for what is worth We had an early morning flight, and they wasn't able to give us a room till 2hours later. It is very humid inside of the room, but that's most places in Miami for you. We were told we can use beach chairs with another hotel , which we got rejected. If you are paying $100 for this hotel , not bad, otherwise not worth the buck ##### Leona Luya ### 10/10 Excellent #### leyann, PA 11 May 2016 Liked: Staff & service, property conditions & facilities #### Wonderful stay Our stay was wonderful we had a fee mishaps however the hotel staff was quick to rectify the issues overall great hotel wonderful atmosphere will definitely stay there again... ##### leyann ### 6/10 Okay #### Verified traveller 2 May 2016 #### Nice hotel but way smaller than depicted on site Stayed the weekend. 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