Title: Ocean Reserve Luxury Condos Across from Sunny Isles Beach Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Ocean Reserve Luxury Condos Across from Sunny Isles Beach Art Deco aparthotel with fitness centre and 24-hour front desk ![Ocean Reserve Bay View 2 Bedroom Condo | Living room | 42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10990000/10980200/10980182/d651aac0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/11000000/10990000/10980200/10980182/321887b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/11000000/10990000/10980200/10980182/eb2eb46b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ocean Reserve Park View 3 Bedroom Condo | Living room | 42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10990000/10980200/10980182/w1899h1068x1y0-9e2ca050.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ocean Reserve Garden View 1 Bedroom Condo | Balcony view](https://images.trvl-media.com/lodging/11000000/10990000/10980200/10980182/ad7b1a2f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located across from Sunny Isles Beach and minutes from Aventura Mall and Gulfstream Park, Ocean Reserve Luxury Condos offers a convenient getaway. Shop on-site, relax at the coffee shop, or lounge by the pool with cabanas, sun loungers, and umbrellas. 5.6 ## Popular amenities - 24/7 front desk - Dryer - Parking available - Pool - Outdoor space - Kitchen ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=10980182&PinnedHotelID=10980182&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=10980182&PinnedHotelID=10980182&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=10980182&PinnedHotelID=10980182&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=10980182&PinnedHotelID=10980182&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=10980182&PinnedHotelID=10980182&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=10980182&PinnedHotelID=10980182&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10980182&PinnedHotelID=10980182&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10980182&PinnedHotelID=10980182&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean Reserve Park View 3 Bedroom Condo | Living area | 42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10990000/10980200/10980182/w1899h1068x1y0-71ead797.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Reserve Park View 3 Bedroom Condo ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer - 1650 sq ft - 3 bedrooms - Park view - Sleeps 6 - 1 King Bed, 2 Double Beds, 1 Queen Bed and 1 Queen Sofa Bed ![Ocean Reserve Garden View 1 Bedroom Condo | Living area | 42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10990000/10980200/10980182/28e568df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Reserve Garden View 1 Bedroom Condo ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer - 1044 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed, 1 Double Bed and 1 Single Futon ## You may also like Ad ![Minibar, in-room safe, iron/ironing board, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16260000/16256600/16256597/b2d2f6cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nobu Hotel Miami Beach Mid Beach - Pool - Spa - Pet-friendly - Kids pool 8.6 Excellent 1,271 reviews £314 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Miami-Hotels-Nobu-Hotel-Miami-Beach.h16256597.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=5ebc3153-1e84-4a64-8b10-752ec284aca3&top_cur=GBP) Ad ![2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/11900/11881/5739415f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### W South Beach South Beach - Pool - 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South Beach South Beach - Pool - Spa - Pet-friendly - Restaurant 9.2 Wonderful 1,002 reviews £301 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Miami-Hotels-The-Betsy-South-Beach.h424954.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=5ebc3153-1e84-4a64-8b10-752ec284aca3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Ocean-Reserve-OceanView-Sunny-Isles-Luxury-Condos.h10980182.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Ocean-Reserve-OceanView-Sunny-Isles-Luxury-Condos.h10980182.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.95488%2C-80.12041&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=thhdyEWBZpAt8LxY6sw_PRqGL9Q=) 19370-19390 Collins Avenue, Sunny Isles Beach, FL, 33160 #### What's nearby - Heritage Park - 1 min walk - 0.1 miles - Sunny Isles Beach Beach - 3 min walk - 0.2 miles - Golden Beach - 3 min walk - 0.2 miles - Loggia Beach Park - 17 min walk - 0.9 miles - Gilbert Samson Oceanfront Park - 2 min drive - 1.3 miles #### Getting around - Hollywood Station - 9 min drive - Hollywood International Airport (FLL) - 19 min drive #### Restaurants - ‪The Green Pointe Restaurant - Aventura - ‬5 min drive - ‪Burger King - ‬15 min walk - ‪Kalinka Euro-Deli - ‬17 min walk - ‪Miami Juice - ‬8 min walk - ‪Matryoshka - ‬16 min walk ## About this property ### Ocean Reserve Luxury Condos Across from Sunny Isles Beach Art Deco aparthotel with fitness centre and 24-hour front desk This aparthotel features an outdoor pool, a fitness centre and a coffee shop/cafe. WiFi in public areas is free. Other amenities include an outdoor tennis court, valet parking and a meeting room. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dryer and a coffee/tea maker. Ocean Reserve Luxury Condos Across from Sunny Isles Beach offers 13 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Recreational amenities at the aparthotel include an outdoor tennis court, an outdoor pool and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/899400/899336/ea4dd772.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trump International Beach Resort Sunny Isles Beach - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 4,521 reviews £255 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=899336&PinnedHotelID=899336&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/3000000/2810000/2803900/2803820/387d2cd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solé Miami, A Noble House Resort Sunny Isles Beach - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,949 reviews £149 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=2803820&PinnedHotelID=2803820&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Penthouse, 2 Bedrooms, Ocean View, Beachfront | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1190000/1183000/1182952/79220901.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marenas Beach Resort Sunny Isles Beach - 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26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=892853&PinnedHotelID=892853&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/910000/908100/908057/07aa9473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solara Surfside Surfside - Pool - Hot tub - Kitchen - Air conditioning 8.4 Very good 44 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=908057&PinnedHotelID=908057&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - White sand beach nearby ### Pool/Spa - Free pool cabanas - Outdoor pool - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Area shuttle (surcharge) - Secured valet parking on site (USD 20 per night; includes in/out privileges) - Wheelchair-accessible parking available ### Family friendly - Children's books - Children's toys - Highchair - Playground ### Kitchen - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Freezer - Full-sized refrigerator/freezer - Hob - Microwave - Oven - Paper towels - Toaster ### Dining - A coffee shop/cafe ### Bedrooms - Bedroom - Premium bedding - Rollaway/extra bed: USD 9.99 per day ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels - Library ### Outdoor areas - Balcony - Barbecue grill - Garden - Picnic area - Terrace ### Laundry - Dry cleaning/laundry service - Dryer - Laundry facilities ### Work spaces - Laptop workspace - Meeting room ### Climate control - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Designated smoking areas ### Services and conveniences - 24-hour front desk - Concierge services - Gift shop/newsstand - Grocery/convenience store - Hair salon - Iron/ironing board - Luggage storage - Multilingual staff - Porter/bellhop - Safe - Safe at front desk - Tour and ticket assistance - Vending machine ### Location highlights - In an entertainment district - Near a health/beauty spa - Near a hospital - Near the boardwalk/promenade - Near the marina - Near the ocean - On the bay - On the Strip - On the waterfront ### Things to do - Gym - Outdoor tennis court - Shopping - Bicycle rentals nearby - Boat tours nearby - Casino nearby - Fishing nearby - Jet skiing nearby - Motor boating nearby - Parasailing nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby - Swimming nearby - Water skiing nearby - Water tubing nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 13 units - 3 buildings - Art Deco architecture - Garden - Gated community - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Late check-in fee: USD 50 for check-in between 10 PM and midnight Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The property charges 4.5 per cent for credit card payments Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Guests must access the property through the side door. ### Access methods Access code, staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 9.99 per day. Cots (infant beds) are available for USD 9.99 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 250 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: USD 20 per night (in/out privileges) - Late check-in fee: USD 50 for check-in between 10 PM and midnight - Crib (infant bed) fee: USD 9.99 per day - Rollaway bed fee: USD 9.99 per day - Credit card charges are subject to a surcharge of 4.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Tax ID - STR-00460 This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number CND2329527 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as OceanView Sunny Isles Luxury Condos Condo Sunny Isles Beach OceanView Sunny Isles Luxury Condos Condo OceanView Sunny Isles Luxury Condos Sunny Isles Beach Condo Ocean Reserve OceanView Sunny Isles Luxury Condos Ocean Reserve OceanView Sunny Isles Luxury Condos Condo Ocean Reserve OceanView Sunny Isles Luxury Condos OceanView Sunny Isles Luxury Condos Oceanview Sunny Isles Condos ## Frequently asked questions ### Does Ocean Reserve Luxury Condos Across from Sunny Isles Beach have a pool? > Yes, this property has an outdoor pool. ### Is Ocean Reserve Luxury Condos Across from Sunny Isles Beach pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Ocean Reserve Luxury Condos Across from Sunny Isles Beach? > Valet parking is available for USD 20 per night. ### What time is check-in at Ocean Reserve Luxury Condos Across from Sunny Isles Beach? > Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available from 10 PM to midnight for a fee of USD 50. ### What time is check-out at Ocean Reserve Luxury Condos Across from Sunny Isles Beach? > Checkout is at 11 AM. ### Where is Ocean Reserve Luxury Condos Across from Sunny Isles Beach located? > Situated on the waterfront, this aparthotel is 2.3 mi (3.7 km) from Oleta River State Park, and within 6 mi (10 km) of Aventura Mall and Gulfstream Park Racing and Casino. Bayside Marketplace is 18.9 mi (30.4 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ocean Reserve Luxury Condos Across from Sunny Isles Beach Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 11 6 - Okay 9 4 - Poor 13 2 - Terrible 20 ### 6.8/10 Cleanliness ### 5.6/10 Staff & service ### 5.6/10 Amenities ### 6.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### Pam 4 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Good well located ##### Pam ### 6/10 Okay #### jacques 2 Feb 2025 Liked: Communication #### Weekend in Sunny Isles The Location is amazing. Other then that the bedroom was very old condition. Carpet dirty with stains. The living room and kitchen were in bare able condition. ##### jacques Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Edwin 10 May 2023 Liked: Cleanliness, property conditions & facilities, communication The property was in good condition. It could have been a little more updated, but I felt comfortable and was happy with the cleanliness of the room. ##### Edwin ### 8/10 Good #### latoya 8 Dec 2023 Liked: Cleanliness Management is hard to get a hold of if you have a problem but overall condo was clean stay was peaceful ##### latoya Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Paloma Fernandez 7 Apr 2025 Disliked: Cleanliness, property conditions & facilities, communication The property was under full exterior construction, which was not disclosed beforehand. The images shown in the listing do not reflect reality at all. Windows were covered with plastic bags, and the interior was poorly maintained with heavily stained carpets. The check-in process was unnecessarily complicated. Requiring ID and credit card online before traveling, I wasn't given the exact building or unit number until I arrived at the location. I had to spend quite a few minutes on the phone before finally receiving the information about the building entrance and the unit number. ##### Paloma Fernandez Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Yuri 15 Apr 2024 Disliked: Cleanliness, room comfort, communication #### Disgusting place Filthy. Not cleaned from previous guests. Hair on the bed. Stains on the sheets. Dust everywhere. Dirty carpets. FILTH! ![Hair on bed](https://a.travel-assets.com/ugc/hotel-reviews/E6B7D3C0324DC9E4D72BE6CD719AE8E810D00D951713202778860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Stains on sheets](https://a.travel-assets.com/ugc/hotel-reviews/011C9CB86FA90EC664607667A933716DA9A7423E1713202779901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yuri Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Alex 7 Dec 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Y need to do a lote chenges for people to stay Very bad. ##### Alex ### 2/10 Terrible #### Haim 17 Oct 2023 Disliked: Cleanliness The putdifrent picture in orbit’s Take your money when you see the place very bad ##### Haim Stayed 4 nights in Oct 2023 ### 4/10 Poor #### Douglas 4 Jul 2023 Liked: Cleanliness Disliked: Room comfort #### 😔 The air conditioning does not work properly the heat what is locked by day in the condominium affects at night and when you want to regulate the temperature does not work, the wifi also had problem in the time what we were my family questioned me about the conditions that the ... ##### Douglas Stayed 1 night in Jul 2023 ### 8/10 Good #### Neidi 12 Oct 2023 Liked: Cleanliness, property conditions & facilities Disliked: Communication The communication with the property managers was poor. I did not receive the door code until after 10PM when I arrived and had to ask. The building reception tried to call an no one answered the phone. ##### Neidi Stayed 7 nights in Sep 2023 ### 4/10 Poor #### Vera 6 Jul 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Check in took a long time . The apartment was dirty , refrigerator , toilets weren’t working properly. No water for a whole day I couldn’t do anything . To get in contact with the property or owner was very difficult . No cleaning service during my stay . I do not recommend it. ##### Vera Stayed 3 nights in Jun 2022 ### 6/10 Okay #### Cherrise 25 Mar 2024 Disliked: Cleanliness #### Not Sure that we would return Overall, we are not sure that we would return or trust our hard-earned money with this rental agency. The check-in experience was very disheartening; the unit was not ready due to maintenance work that resulted in the shower/tub not being usable until the next day. The assigned EroRentals Welcome Ambassador promised us that we would receive a one-night refund if we decided to check in, but the refund never materialized. We paid for a 6-night stay and the 1-night refund never posted to our credit card by EroRentals or Hotel.com. When my husband and I went to the unit, a handwritten note was posted to the outside door of the unit – “Do not use the shower until tomorrow. Wet cement”. Once inside, it was even more discouraging to see the complete mess left in the bathroom; the entire main bathroom was not usable, unclean, and debris was everywhere (pictures attached). We went out for dinner and upon returning, we were surprised to find the unit door wide open and people inside cleaning the bathroom; a man kept apologizing to my husband. The next morning, we were given the "okay" to start using the shower only to discover the shower hose broken and streaming water down the tiles. The bedroom carpet was badly stained. We never met the Welcome Ambassador in-person nor received a tour of the property as indicated in the check-in instructions provided; our communications was by text and cell phone. By trial-and-error, we got acclimated to the property amenities and access fob. ![Maintenance note posted to door of the unit](https://a.travel-assets.com/ugc/hotel-reviews/C2B0F72E9369B63B79239597B62DC6A2B0102BA41711379138635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Stained bedroom carpet](https://a.travel-assets.com/ugc/hotel-reviews/360ED9C1BA1BA777AE47FF68FB4A3CABF21C018B1711379138858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken and leaking shower hose](https://a.travel-assets.com/ugc/hotel-reviews/176A0259BA2155FD7AE50272C29D722EAC4B59D31711379138426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Uncleaned sink; leftover toiletries](https://a.travel-assets.com/ugc/hotel-reviews/592B1F667270BA832280DA8D6486242E884686C21711379138488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cherrise Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### latoya 11 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication Nice ##### latoya Stayed 3 nights in Oct 2024 ### 4/10 Poor #### sandra 10 Sept 2023 Liked: Cleanliness Disliked: Communication Este condominio en la playa tiene reglas muy estrictas. Jamás te sentirás de vacaciones allí. Mi experiencia fue terrible. Apto 307 no tenia luz en la cocina y la puerta al balcón no abre. Me fui a pasar solo una noche porque nos gusta levantarnos temprano y sentarnos en el balcón a tomar un café disfrutando el aire del Mar, eso no pude hacerlo. Llame a las personas correspondientes y solo se ocuparon de hacerme video llamada para no resolver nada en lugar de mandar a alguien para que lo arregle. El sábado en la tarde fuimos a la playa y tuvimos que salir corriendo porque comenzó una tormenta, cuando llegue al edificio la muchacha en la recepción nos obligó a salir y dar la vuelta por detrás porque no puedes entrar mojado, jamás vi semejante cosa en un hotel. Aún estaba lloviendo muchísimo y ella nos hizo dar la vuelta. Y para terminar algo peor aún, en esa propiedad te cobran un fee de 40 dólares por darte una manilla( que es gratis en cualquier hotel) y un control remoto para abrir el garaje y las puertas del edificio. Es algo que jamás vi en ningún lugar. No recomiendo este lugar. ##### sandra Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Verified traveller 10 Aug 2021 Disliked: Amenities, property conditions & facilities, communication La verda no es nada de lo que dicen y tube que pagar por niño por que un niño de 8 años es como un adulto por las leyes de establecimiento ##### Verified traveller Stayed 3 nights in Aug 2021 ### 8/10 Good #### Julie 7 Mar 2021 Liked: Cleanliness, room comfort, communication Parking is not easy but overall a nice place to stay. ##### Julie Stayed 5 nights in Mar 2021 ### 10/10 Excellent #### YG, VA 3 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. On the negative side, no towels were provided for the pool, and the receptionists need more training to answer questions in general. There is nobody to ask if u have any problem during your stay. ##### YG Stayed 3 nights in Sep 2019 ### 4/10 Poor #### Verified traveller 27 Feb 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service there were hidden fees like crazy. they tell you every additional fee you need to pay after the fact the first purchase of the room was made. no communication between resorts and owners of room. some rooms don’t come with free parking, we had to do valet parking every night but the parking lot for valet was 100 feet from the front. i could have parked it myself for less money, also needed a deposit to be able to play billiards $100. never going back again !!!!! ##### Verified traveller Stayed 2 nights in Feb 2019 ### 2/10 Terrible #### Takako 2 Jan 2019 Disliked: Staff & service, property conditions & facilities #### オススメしません 夜９時にチェックインしたのに、前の人のレイトチェックアウトで部屋の掃除終わっておらず困った。水道の栓も止められていめトイレが流れず 初日はシャワーも浴びれずトイレも出来ず、途方に暮れた。 やっと水道の栓を空けてもらい、シャワー浴びようと蛇口をひねったら、蛇口が壊れていて、思い切り押し回さないとお湯が出ない。水圧も無い。シーツがシワクチャだったベッドがある。ソファベッドとエキストラベッドのシーツが汚かった フロントはに聞いても対応できない事が多く、不動産屋を通してオーナーと連絡する形 ##### Takako Stayed 4 nights in Dec 2018 ### 2/10 Terrible #### Verified traveller 30 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities I never checked in they tried robbing me with all these insane junk fees and refused to cancel the reservation minutes later ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller 29 Oct 2018 Disliked: Staff & service Rude and aggressive staff. By far the worse experience ##### Verified traveller Stayed 4 nights in Oct 2018 ### 8/10 Good #### Tati, Queens, New York 22 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The suite was comfortable and had everything we need it The staff was very friendly. The pool site was excellent and my kids enjoyed it very much. Overall we it was a pleasant stay at this condo apartment. We would definitely stay there again ##### Tati Stayed 6 nights in Aug 2018 ### 6/10 Okay #### Daniel, Houston TX 12 Aug 2018 Liked: Cleanliness Disliked: Staff & service We get late at the property and the guys in door doesn’t know anything about how we can get in , the ask for the code I never get the code u til almost 1230 am , after that everything is ok ##### Daniel Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Jacob 10 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Choice the accommodations were better than expected ![](https://a.travel-assets.com/ugc/hotel-reviews/s650-p25131ca0-9cc5-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacob Stayed 3 nights in Aug 2018 ### 8/10 Good #### Scott 5 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### carefree and relaxing the check-in process was very simple and the landlord was quick with answers to questions or solving minor problems. I spent three nights here with my two children and we had a great time. the only drawback was the beach is across a major street and there is no close touristy places to walk to and enjoy. we had a rental car and drove to many places. there is a really nice mall near by Aventura mall. Overall I would book this trip again and recommend it to friends. ##### Scott Stayed 3 nights in Jul 2018 ## Expedia's Latest Trends ### Hotels > [JW Marriott Turnberry Resort & Spa](https://www.expedia.co.uk/Miami-Hotels-JW-Marriott-Turnberry-Resort-Spa.h23735.Hotel-Information) > > [Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando](https://www.expedia.co.uk/Orlando-Hotels-Sheraton-Vistana-Resort-Villas.h23110.Hotel-Information) > > [Sea View Hotel, Bal Harbour, On The Ocean](https://www.expedia.co.uk/Miami-Hotels-Sea-View-Hotel.h539585.Hotel-Information) > > [Drury Plaza Hotel Orlando - Disney Springs Area](https://www.expedia.co.uk/Orlando-Hotels-Drury-Plaza-Hotel-Orlando-Lake-Buena-Vista.h24103.Hotel-Information) > > [Comfort Inn & Suites Miami International Airport](https://www.expedia.co.uk/Miami-Hotels-Comfort-Inn-Suites-Miami-International-Airport.h34864763.Hotel-Information) > > [Wyndham Grand Clearwater Beach](https://www.expedia.co.uk/St-Petersburg-Clearwater-Hotels-Wyndham-Grand-Clearwater-Beach.h15914352.Hotel-Information) > > [Pullman Miami Airport](https://www.expedia.co.uk/Miami-Hotels-Pullman-Miami-Airport.h24154.Hotel-Information) > > [DoubleTree by Hilton Hotel Miami Airport & Convention Center](https://www.expedia.co.uk/Miami-Hotels-DoubleTree-By-Hilton-Hotel-Miami-Airport-Convention-Center.h8485.Hotel-Information) > > [Hilton Garden Inn Miami Airport West](https://www.expedia.co.uk/Miami-Hotels-Hilton-Garden-Inn-Miami-Airport-West.h1973015.Hotel-Information) > > [Buena Vista Suites Orlando](https://www.expedia.co.uk/Orlando-Hotels-Buena-Vista-Suites.h3910.Hotel-Information) > > [Floridays Resort Orlando](https://www.expedia.co.uk/Orlando-Hotels-Floridays-Resort-Orlando.h1384631.Hotel-Information) > > [Blue Tree Resort at Lake Buena Vista](https://www.expedia.co.uk/Orlando-Hotels-Blue-Tree-Resort-At-Lake-Buena-Vista.h1666998.Hotel-Information) > > [Miami Lakes Hotel](https://www.expedia.co.uk/Miami-Hotels-Shulas-Hotel-Golf-Club.h283400.Hotel-Information) > > [EB Hotel Miami](https://www.expedia.co.uk/Miami-Hotels-EB-Hotel-Miami.h6066113.Hotel-Information) > > [Avanti International Resort](https://www.expedia.co.uk/Orlando-Hotels-Avanti-International-Resort.h3832.Hotel-Information) > > [Comfort Suites Miami Airport North](https://www.expedia.co.uk/Miami-Hotels-Comfort-Suites-Miami-Airport-North.h4326587.Hotel-Information) > > [Hilton Miami Airport Blue Lagoon](https://www.expedia.co.uk/Miami-Hotels-Hilton-Miami-Airport-Blue-Lagoon.h12652.Hotel-Information) > > [Palm Tree Club Miami Hotel](https://www.expedia.co.uk/Miami-Hotels-North-Bay-Inn-Miami.h20925.Hotel-Information) > > [Summerville Vacation Homes by Columbia Management](https://www.expedia.co.uk/Orlando-Hotels-Summerville-Vacation-Homes-By-Columbia-Management.h20231360.Hotel-Information) > > [Sheraton Vistana Villages Resort Villas, I-Drive/Orlando](https://www.expedia.co.uk/Orlando-Hotels-Sheraton-Vistana-Villages-Resort-Villas.h539487.Hotel-Information) > > [Holiday Inn Express & Suites Miami Airport East by IHG](https://www.expedia.co.uk/Miami-Hotels-Holiday-Inn-Express-Suites-Miami-Airport-East.h8273584.Hotel-Information) > > [Miami International Airport Hotel](https://www.expedia.co.uk/Miami-Hotels-Miami-International-Airport-Hotel.h19425.Hotel-Information) > > [Sonesta ES Suites Orlando - International Drive](https://www.expedia.co.uk/Orlando-Hotels-Sonesta-ES-Suites-Orlando-International-Drive.h26711.Hotel-Information) > > [Lake Buena Vista Resort Village & Spa](https://www.expedia.co.uk/Orlando-Hotels-Lake-Buena-Vista-Resort-Village-Spa.h1350864.Hotel-Information) > > [Grand Beach Hotel Surfside](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel-Surfside.h437808.Hotel-Information) > > [Hampton Inn Miami - Airport East, FL](https://www.expedia.co.uk/Miami-Hotels-Hampton-Inn-Miami-Airport-East.h19187158.Hotel-Information) > > [Sheraton Miami Airport Hotel & Executive Meeting Center](https://www.expedia.co.uk/Miami-Hotels-Sheraton-Miami-Airport-Hotel-Executive-Meeting-Center.h23720.Hotel-Information) > > [Staybridge Suites Miami International Airport by IHG](https://www.expedia.co.uk/Miami-Hotels-Staybridge-Suites-Miami-International-Airport.h20441291.Hotel-Information) > > [Club Wyndham Bonnet Creek](https://www.expedia.co.uk/Orlando-Hotels-Club-Wyndham-Bonnet-Creek.h1547308.Hotel-Information)