Title: Congress Suites at the Strand Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Congress Suites at the Strand Art Deco hotel with rooftop terrace and 24-hour front desk ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/260a8b07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Double Room | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/f5ecade4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/328ce1ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/425c23ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom, Ocean View | View from room](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/528a20f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Congress Suites at the Strand sits in the heart of Miami Beach, offering a vibrant getaway experience. Guests can browse the on-site shops, cool off in the outdoor pool, or head to the rooftop bar where cocktails come with spectacular views. 6.0 ## Popular amenities - Pool - 24/7 front desk - Kitchen - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1371440&PinnedHotelID=1371440&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1371440&PinnedHotelID=1371440&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1371440&PinnedHotelID=1371440&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1371440&PinnedHotelID=1371440&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1371440&PinnedHotelID=1371440&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1371440&PinnedHotelID=1371440&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1371440&PinnedHotelID=1371440&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1371440&PinnedHotelID=1371440&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 5 of 5 rooms ![Junior Suite (Queen) | Living area | Flat-screen TV, MP3 dock](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/da7e9d21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Queen) ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV Blackout curtains Premium bedding Separate bedroom Free extra futon mattress - 355 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Futon ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/bc3df9f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV Blackout curtains Premium bedding Separate bedroom Free extra futon mattress - 452 sq ft - Sleeps 3 - 1 King Bed and 1 Single Futon ![Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/2196513a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Fridge Flat-screen TV Free extra futon mattress Blackout curtains - 548 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Futon ![Junior Double Room | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/f5ecade4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV Blackout curtains Premium bedding Separate bedroom Free extra futon mattress - 452 sq ft - Sleeps 4 - 2 Double Beds ![Suite, 1 Bedroom, Ocean View | View from room](https://images.trvl-media.com/lodging/2000000/1380000/1371500/1371440/19ef6c97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Fridge Flat-screen TV Free extra futon mattress Blackout curtains - 548 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Futon ## You may also like Ad ![2 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2240000/2237200/2237168/cc95957f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton EPIC Hotel by IHG Downtown Miami - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 2,166 reviews £217 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Miami-Hotels-Kimpton-EPIC-Hotel.h2237168.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=85805793-9049-4352-8590-92d98c288f79&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/170000/166700/166633/385a6227_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ANDAZ MIAMI BEACH, BY HYATT Mid Beach - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 105 reviews £437 includes taxes & fees 6 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Congress-Suites-At-The-Strand.h1371440.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Congress-Suites-At-The-Strand.h1371440.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.78124%2C-80.13073&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KPIpoOX68aK2hzwDzgqXxzlez4o=) 1052 Ocean Dr, Miami Beach, FL, 33139 #### What's nearby - Ocean Drive - 1 min walk - 0.0 miles - Collins Avenue Shopping Area - 1 min walk - 0.1 miles - Lincoln Road Mall - 2 min drive - 0.9 miles - Miami Beach Convention Center - 3 min drive - 1.1 miles - Port of Miami - 7 min drive - 3.9 miles #### Getting around - Adrienne Arsht Center Metromover Station - 8 min drive - Hialeah Market Station - 16 min drive - Miami, FL (MPB-Public Seaplane Base) - 15 min drive #### Restaurants - ‪Palace Bar & Restaurant - ‬1 min walk - ‪Gianni's At The Former Versace Mansion - ‬1 min walk - ‪Azteca South Beach - ‬2 min walk - ‪Essex House Hotel & Lounge - ‬2 min walk - ‪Social - ‬1 min walk ## About this property ### Congress Suites at the Strand Hotel near Ocean Drive Near Collins Avenue Shopping Area and Lincoln Road Mall, Congress Suites at the Strand provides a rooftop terrace, shopping on-site and a bar. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Express check-out, multilingual staff and ATM/banking services - A gift shop, smoke-free property and tour/ticket information - Luggage storage, a front desk safe and a 24-hour front desk Room features All guest rooms at Congress Suites at the Strand boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. More amenities include: - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with cable channels - Wardrobes/cupboards, kitchenettes and fridges ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3380000/3374600/3374538/ba9a3a93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prime Hotel South Beach - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews £122 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3374538&PinnedHotelID=3374538&HadPinnedHotel=true®ionId=-1&adults=2) ![Modern Superior 2 Double Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/58000000/57750000/57744100/57744017/1a1998ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxuri Suites South Beach - Free WiFi - Air conditioning - Soundproof rooms 6.8 42 reviews £91 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=57744017&PinnedHotelID=57744017&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/14000000/13140000/13136600/13136523/7653e86d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasa El Paseo Miami Beach South Beach - Pet-friendly - Free WiFi - Air conditioning - Parking available 8.6 Excellent 1,064 reviews £72 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=13136523&PinnedHotelID=13136523&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/1000000/10000/3800/3792/b52bbb8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Essex House By Clevelander South Beach - Restaurant - Air conditioning - Parking available - Business services 7.6 Good 1,015 reviews £101 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=3792&PinnedHotelID=3792&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4130000/4128600/4128512/f6eec9a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tradewinds Apartment Hotel South Beach - Pool - Pet-friendly - Free WiFi - Air conditioning 7.8 Good 2,746 reviews £77 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=4128512&PinnedHotelID=4128512&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee shop](https://images.trvl-media.com/lodging/109000000/108840000/108832300/108832220/f9b63835.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Townhouse Hotel, BW Signature Collection South Beach - Free WiFi - Air conditioning - Gym - 24/7 front desk 8.0 Very good 428 reviews £81 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=108832220&PinnedHotelID=108832220&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/96000000/95530000/95523100/95523062/d2103bfc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harrison on the Beach South Beach - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 5.8 860 reviews £103 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=95523062&PinnedHotelID=95523062&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/5000000/4040000/4037100/4037044/48151264.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Breakwater South Beach South Beach - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,029 reviews £95 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=4037044&PinnedHotelID=4037044&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/90000000/89180000/89176900/89176889/8cffa71f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nine20 Collins Apartments by Lowkl South Beach - Kitchen - Free WiFi - Air conditioning - Laundry 8.0 Very good 708 reviews £61 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=89176889&PinnedHotelID=89176889&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/570000/564800/564759/f2e9f8c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach Sunny Isles Beach - Pool - Hot tub - Free WiFi - Restaurant 7.6 Good 1,033 reviews £169 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=564759&PinnedHotelID=564759&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Restaurants on site - The Kitchen ### Things to do - Outdoor pool - Shopping - TV in common areas ### Family friendly - In-room kitchenette - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance ### Outdoors - On the beach - Rooftop terrace ### Accessibility - Lift ### More - 4 buildings - 4 floors - Art Deco architecture - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free extra futon - Premium bedding ### Bathroom - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable channels - MP3 dock ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Kitchenette - Microwave - Paper towels - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 10:30 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 50.00 per day We have included all charges provided to us by the property. ### Optional extras - Cleaning/housekeeping/linen fee: USD 25 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Congress Hotel Congress Hotel South Congress South Congress South Beach Strand Ocean Drive Hotel Strand Ocean Drive Miami Beach Congress Suites at the Strand Hotel Congress Suites at the Strand Miami Beach Congress Suites at the Strand Hotel Miami Beach ## Frequently asked questions ### Does Congress Suites at the Strand have a pool? > Yes, this property has an outdoor pool. ### Is Congress Suites at the Strand pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Congress Suites at the Strand? > This hotel doesn't offer parking. ### What time is check-in at Congress Suites at the Strand? > Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Congress Suites at the Strand? > Checkout is at 10:30 AM. ### Where is Congress Suites at the Strand located? > Located in South Beach, this beachfront hotel is in the historical district, just steps away from Art Deco Historic District, Ocean Drive and Collins Avenue Shopping Area. Miami Beach Convention Center and Miami Beach Beaches are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Congress Suites at the Strand Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 189 8 - Good 220 6 - Okay 190 4 - Poor 139 2 - Terrible 265 ### 6.2/10 Cleanliness ### 6.2/10 Staff & service ### 6.2/10 Amenities ### 5.8/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 10/10 Excellent #### Kieonna 29 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Kieonna ### 2/10 Terrible #### Robert 18 Mar 2022 Disliked: Staff & service, amenities, property conditions & facilities This property is not what is shown in the Expedia listings. It is very run down and in exceptionally poor condition. Take note this is not a hotel but a managed condo facility so the front desk staff are unable to handle any real issues. Security is exceptionally poor, locking door does not fully close and anyone can access the property. We checked in on a Sunday and abandoned the rest of the stay as the place was uninhabitable. None of the windows work and even if they did they were so old plastic wrap would have done a better job. Avoid this place at all costs. It’s a dive. ##### Robert Stayed 4 nights in Mar 2022 ### 10/10 Excellent #### Madison 30 Mar 2022 Liked: Staff & service, amenities, property conditions & facilities What everyone says about this property is simply wrong. I just stayed here for five nights and six days over spring break and it was amazing! The staff was nice and accommodating. The room was clean and balcony was great with a nice view of the ocean. The location is what sets this property apart from the others! You are right across the beach and walking distance to restaurants, shops, clubs, etc. The rooftop pool and bar was a huge hit. Checking in and out was a breeze! What people are saying about the noise and not getting fresh towels is not true. My group and I did not have an issue falling asleep and if you need anything all you have to do is ask before 2pm! I highly recommend staying at the Congress. ##### Madison Stayed 5 nights in Mar 2022 ### 2/10 Terrible #### pamela 10 Mar 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The worst experience ive ever had snd i travel a lot. Instead of a 1 bedroom suite ocean view that i booked 3 months ago, i got a 2 twin bed room and when i complained. They blamed expedia for sending an incorrect room category!! When we get to hotel after a long day and ask for toilet paper and new towels, they said the housekeeping closes at 5pm. The sheets in the room have dirt spots and there were makeups under the bed and bed was about to fall. New but not assembled well. Horrible stay. Placed a big dent to our vacation! The only good part is Greg, the bell attendant who is very nice and sympathetic to our situation. Otherwise DONT stay in this hotel ##### pamela Stayed 3 nights in Mar 2022 ### 4/10 Poor #### Byron 24 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible experience! Beware of this hotel. Unfriendly staff at front desk. Water puddle in front door when entering room from a leak from either sink or refrigerator. A humming sound so loud in room from some kind of a/c air handler that the floor vibrated because the room was directly under it! They should be ashamed to even rent that room with that constant noise. And when I asked the front desk she said they are booked up and there was nothing she could do because I booked through a third party app. I called hotel.com and they transferred me to the reservations person and they tried to call the desk and they didn’t answer so she said that she would send an email and that’s all she could do. I was very disappointed in both the hotel and in hotel.com ##### Byron Stayed 2 nights in Jan 2022 ### 8/10 Good #### Tricia, Carlisle 22 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the Miami Beach nostalgia vibe. I didn’t like the loud banging music all night. ##### Tricia Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Robert 10 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room had 2 balconies and faced the ocean. Our room was also right on top of the Palace. Great experience ##### Robert Stayed 2 nights in Jan 2022 ### 2/10 Terrible #### Elyn 4 Jan 2022 Disliked: Staff & service We had to cancel two days before arrival due to Covid. While the page clearly states that they offer flexible booking and cancellation during this time, that was not the case. Expedia states it is not refundable, calls and emails to the hotel go unanswered - they never answer their phone! What hotel business does that? I ended up disputing the charge with the credit card company. Beware! I've seen other reviews stating the same issue. ##### Elyn Stayed 2 nights in Jan 2022 ### 4/10 Poor #### Jeffrey 30 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities Room seem outdated. Needs more staff. Waited an hour to be checked in. ##### Jeffrey Stayed 2 nights in Dec 2021 ### 8/10 Good #### RENUKA 28 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is small and nice, located in the prime location. The rooms are specious and well equipped. However, the entrance to the hotel is pretty confusing. Administration should work on that for guests to have easy checkin. ##### RENUKA Stayed 5 nights in Dec 2021 ### 10/10 Excellent #### Ifeanyi 27 Dec 2021 Liked: Cleanliness, amenities, property conditions & facilities Update and clean ##### Ifeanyi Stayed 1 night in Dec 2021 ### 4/10 Poor #### Ryan 25 Dec 2021 Liked: Staff & service, amenities Disliked: Property conditions & facilities We had two rooms reserved for two nights. Our room (505) was in decent condition and the size of the room was really great. We had two beds and a futon. All were decent to sleep on. My older kids had the other room (305) and it was terrible. The room had not been cleaned upon arrival. There was poop on the shower and used towels hanging up. The front desk was informed and did come clean the room immediately. The futon in that room was hard as a rock. We did like that when we walked out of the hotel the beach was directly across the street. The hotel is right next to a main show so there was a lot of activity late into the night. ##### Ryan Stayed 2 nights in Dec 2021 ### 8/10 Good #### Steve 6 Dec 2021 Liked: Cleanliness, property conditions & facilities Ok, the property is above the Palace, so there's lots of noise and partying until midnight or so. Noise didn't bother us, but if you're planning on a quiet evening, maybe not. The room was large, can easily handle 3 people in the jr. suite, large refrigerator, micro, dishwasher, etc. Ikea like furnishings and not great quality consistent with Ikea, some drawers didn't slide smoothly, etc. Drain plug missing from the bathroom sink, no major deficits. Had a deep soaking tub with shower, fwiw. Two of the front desk people were good, one clueless, consistent with most of South Beach right now - we had problems with untrained staff all over. We didn't get housekeeping and were satisfied with the number and type of accoutrements for the time frame. Overall a good stay. ##### Steve Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Carlos 1 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buen ubicado, comodidades, con salvedades. La habitación contaba con kitchenet, al cocinar en dos dias aparecieron cucarachitas. Estaría bueno que dejaran utensilios para limpiar, un detergente, esponja y algún repasador. La tostadora no funcionaba. El baño tiene poca luz. Internet había poca o nula señal. El resto en general muy bien. Cama amplia cómoda, muchas toallas disponibles. La música del bar de entrada se escucha bastante. ![](https://a.travel-assets.com/ugc/hotel-reviews/85017AB857565598E62D92919B47F05EAC55BE291638323230767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BEC2DF32D5AEEAE5EEF4FFEED0C9481A5FCF0D841638323230755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Vista de la habitación ](https://a.travel-assets.com/ugc/hotel-reviews/AD1CEA1ADE0370300F7C5DD3DB8C28710A80FCA31638323233802.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/396CAC00C680113C8B8C634A9B98BF459C5AB1541638323230813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 6 nights in Nov 2021 ### 2/10 Terrible #### Tyler 30 Nov 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I tried getting to the property in my car on a Friday night, and could not even get there to drop off my family and luggage. There was no parking within a mile. Expedia literally allowed us to book a hotel we could not even get to. ##### Tyler Stayed 1 night in Nov 2021 ### 6/10 Okay #### twanda 30 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### AWESOME Bell Service Henderson the bells service gentlemen was AWESOME! He came down two blocks got my luggage and took it up to my room. The elevator was done and ocean drive was packed. He made it happen with a gracious demeanor and some laughs along the way. No cash…no problem! I found Henderson the next day and gave him a time for his generosity. The hotel is next to Palace Drag Bar…the hottest thing on Oceam Drive. Needless to say it was LIVE…LOUD…no day time naps. All in all I can’t complain my stay was nice and the bell service beat the Four Seasons…OKAY! ##### twanda Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### Brittany Lynette 29 Nov 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was horrible ##### Brittany Lynette Stayed 2 nights in Nov 2021 ### 6/10 Okay #### Deanna 23 Nov 2021 Disliked: Cleanliness, property conditions & facilities It was a great spot overall but the room was moldy! ##### Deanna Stayed 3 nights in Nov 2021 ### 6/10 Okay #### Stefan 22 Nov 2021 Disliked: Staff & service #### Schlechter Service, gute Lage. Aber sehr sehr laut Wir waren sehr früh dran und konnten noch nicht ins Zimmer, alles ok. Als wir dann um 21:00 Uhr zurückkamen war die Rezeptionistin sehr unfreundlich und wir mussten sage und schreibe 4 mal zurückkommen um eine funktionierende Zimmerkarte zu bekommen. Das Zimmer zu dem wir die ersten beiden Mal geschickt wurden war bereits bewohnt. ##### Stefan Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Thalia 19 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and right in the middle of everything. ##### Thalia Stayed 3 nights in Nov 2021 ### 8/10 Good #### Alisia 13 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities Rooftop pool and location are great. The pictures make the rooms look nicer than they are. ##### Alisia Stayed 2 nights in Nov 2021 ### 8/10 Good #### Chantz 18 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was perfect for our girls trip! There was a leak in the ceiling of the bathroom and a light was out in the bathroom. Other than that it was perfect! Be sure to ask for towels early in the day because they don’t have housekeepers on site all day. The location and cleanliness was on point! The rooftop pool was legit! Beautiful! ##### Chantz Stayed 3 nights in Oct 2021 ### 4/10 Poor #### Travis 16 Oct 2021 Disliked: Staff & service, amenities, property conditions & facilities Loved the location. Property needs maintenance. ##### Travis Stayed 3 nights in Oct 2021 ### 2/10 Terrible #### Rashad 13 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities Firstly the first night the room was infested with roaches went to the front desk the guy was very rude and didn't help at all and we didn't sleep because of the situation. Second day was moved to another room went out only to come back and find our room door open, went to the front desk they advised it was room cleaning who left the door open which is very unprofessional. ##### Rashad Stayed 4 nights in Oct 2021 ### 10/10 Excellent #### Rachelle 10 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place. Spacious. Convenient location. Close to everything. ##### Rachelle Stayed 1 night in Oct 2021 ## Expedia's Latest Trends ### Hotels > [Miami Marriott Biscayne Bay](https://www.expedia.co.uk/Miami-Hotels-Miami-Marriott-Biscayne-Bay.h1345.Hotel-Information) > > [Fontainebleau Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information) > > [Loews Coral Gables Hotel](https://www.expedia.co.uk/Miami-Hotels-Loews-Coral-Gables-Hotel.h78079979.Hotel-Information) > > [InterContinental Miami by IHG](https://www.expedia.co.uk/Miami-Hotels-InterContinental-Miami.h2222.Hotel-Information) > > [Collins Hotel](https://www.expedia.co.uk/Miami-Hotels-Collins-Hotel.h788619.Hotel-Information) > > [EAST Miami](https://www.expedia.co.uk/Miami-Hotels-EAST-Miami.h12078999.Hotel-Information) > > [YotelPad Miami](https://www.expedia.co.uk/Miami-Hotels-YotelPad-Miami.h70326285.Hotel-Information) > > [Hotel AKA Brickell](https://www.expedia.co.uk/Miami-Hotels-Hotel-AKA-Brickell.h988764.Hotel-Information) > > [Hyatt Regency Miami](https://www.expedia.co.uk/Miami-Hotels-Hyatt-Regency-Miami.h1068.Hotel-Information) > > [Kimpton EPIC Hotel by IHG](https://www.expedia.co.uk/Miami-Hotels-Kimpton-EPIC-Hotel.h2237168.Hotel-Information) > > [Suites at 23 Palms By RocketStay](https://www.expedia.co.uk/Miami-Hotels-23-Palms-Suites-Miami-Edgewater.h34478455.Hotel-Information) > > [Cadillac Hotel & Beach Club, Autograph Collection](https://www.expedia.co.uk/Miami-Hotels-Cadillac-Hotel-Beach-Club.h60032.Hotel-Information) > > [Nobu Hotel Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Nobu-Hotel-Miami-Beach.h16256597.Hotel-Information) > > [Mayfair House Hotel & Garden](https://www.expedia.co.uk/Miami-Hotels-Mayfair-House-Hotel-Garden.h24311.Hotel-Information) > > [Fontainebleau Sorrento Oceanview Junior Suite with free parking](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Sorrento-Oceanview-Junior-Suite-With-Free-Parking.h29618894.Hotel-Information) > > [Generator Miami](https://www.expedia.co.uk/Miami-Hotels-Generator-Miami.h29563633.Hotel-Information) > > [Hilton Miami Downtown](https://www.expedia.co.uk/Miami-Hotels-Hilton-Miami-Downtown.h2228.Hotel-Information) > > [Novotel Miami Brickell](https://www.expedia.co.uk/Miami-Hotels-Novotel-Miami-Brickell.h13142248.Hotel-Information) > > [Hilton Cabana Miami Beach Resort](https://www.expedia.co.uk/Miami-Hotels-Hilton-Cabana-Miami-Beach-Resort.h18107.Hotel-Information) > > [Eden Roc Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Eden-Roc-Miami-Beach.h15431.Hotel-Information) > > [Grand Beach Hotel](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel.h2238836.Hotel-Information) > > [DoubleTree by Hilton Grand Hotel Biscayne Bay](https://www.expedia.co.uk/Miami-Hotels-DoubleTree-By-Hilton-Grand-Hotel-Biscayne-Bay.h5860.Hotel-Information) > > [Four Seasons Hotel Miami](https://www.expedia.co.uk/Miami-Hotels-Four-Seasons-Hotel-Miami.h966115.Hotel-Information) > > [Biltmore Hotel - Miami - Coral Gables](https://www.expedia.co.uk/Miami-Hotels-Biltmore-Hotel-Miami-Coral-Gables.h21937.Hotel-Information) > > [Best Western Plus Atlantic Beach Resort](https://www.expedia.co.uk/Miami-Hotels-Best-Western-Plus-Atlantic-Beach-Resort.h200340.Hotel-Information) > > [Radisson Resort Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Four-Palms-Hotel-Miami-Beach.h44891320.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Hotel Croydon](https://www.expedia.co.uk/Miami-Hotels-Hotel-Croydon.h8121463.Hotel-Information) > > [AC Hotel Miami Wynwood](https://www.expedia.co.uk/Miami-Hotels-AC-Hotel-By-Marriott-Miami-Midtown.h39015907.Hotel-Information)