Outdoor pool, open 11:00 AM to 6:00 PM, pool cabanas (surcharge)
Check availability

Reviews of Mondrian South Beach

4.5 out of 5
Mondrian South Beach
1100 West Ave, Miami Beach, FL

Reviews

7.4

Good

Rating 10 - Excellent. 556 out of 1272 reviews" "
Rating 8 - Good. 222 out of 1272 reviews" "
Rating 6 - Okay. 204 out of 1272 reviews" "
Rating 4 - Poor. 126 out of 1272 reviews" "
Rating 2 - Terrible. 164 out of 1272 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also a good time with great food drinks
Stayed 2 nights in Apr 2024

6/10 Okay

Debbie

Liked: Amenities
Very noisy bathroom not clean water marks meldew. Sun beds dipping sagging and not clean. Good location
Stayed 1 night in Apr 2024
Response from ivy on 19 Apr 2024
Thank you for visit and feedback. Our apologies for the inconveniences experienced. Our comments will be addressed with our team.

10/10 Excellent

Ariel Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Zuleica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and staff really nice
Stayed 4 nights in Apr 2024
Response from Ivy on 18 Apr 2024
We're happy to see that you enjoyed your visit. Thank you for staying and for positive review. We hope to see you again soon.

10/10 Excellent

Tansal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ivy on 19 Apr 2024
Thank your for staying with us and for your review. We're happy to see that you enjoyed your visit. We hope to see you again soon.

10/10 Excellent

CHAVELY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Ayanna, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay here - the pool is EVERYTHING. Def will come back. Rooms can be updated a little but regardless such a beautiful stay
Stayed 8 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you so much for staying with us and for your review Stephanie. We're delighted to see that your overall experience was a good one. We look forward to seeing you soon.

8/10 Good

mohamed

Travelled with partner
Liked: Staff & service, amenities
Our room had some technical problems Tv did not work properly, they changed it... Showers is leaking, Overall we had a good stay
Stayed 2 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for staying with us. We're happy to see that your overall experience was a good one. Our most sincere apologies for the inconvenience experienced with the room. We hope to see you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend with my family here ! This had to be one of the best stays so far. Staff was amazing very friendly.
Stayed 2 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for staying with us and for your review. We're delighted to see that you had a great time. We hope to see you again soon.

8/10 Good

Tamara

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

6/10 Okay

Katie

Travelled with partner
Liked: Property conditions & facilities
Beautiful location. Room seemed a little dated. Friendly staff. Pool service was slow and not very attentive even though we purchased a day bed.
Stayed 2 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and feedback. Our apologies for the inconvenience experienced. Your feedback will be addressed with our team.

6/10 Okay

Hilary-Lise

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The lobby of the hotel is very nice. However, the bedroom was not what we were expecting for a 4 stars hotel. Some hotels give you a much better service for the same price including the mini bar.
Stayed 6 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and feedback.

10/10 Excellent

rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite Hotel in South Beach!
Stayed 3 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

6/10 Okay

Adebayo

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback.

6/10 Okay

Moshe

Travelled with partner
Overprice
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback.

6/10 Okay

Lydia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The quality of the rooms were bad, peeling paint, rusty, and a in the showers didn't look that clean.
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

6/10 Okay

Adebayo

Travelled with group
Disliked: Staff & service
Staff were a bit abrupt and rude couldn’t wait to get rid of me despite the fact that I booked 3 rooms I will never stay there again the breakfast service was terrible had to wait for long just to get an order in terrible service
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 Excellent

bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property
Stayed 5 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be back to one of our favourite places… this time however, the hotel was overwhelmed by events , birthdays and wedding ceremonies. Pool was packed and pool team very unhelpful when trying to get a lounger … only if you paid extra as a guest!! Sad … as this hotel is really good but appears to now be the destination for privileged party young children. … no longer a hotel to rest unfortunately x
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 Poor

Yogeilin

Disliked: Cleanliness, property conditions & facilities
The bathroom of the property was in poor condition
Stayed 3 nights in Apr 2024
Response from Ivy on 11 Apr 2024
Thank you for your visit and feedback. Our apologies for the inconvenience experienced during your stay. Your comments will be addressed with our team.

8/10 Good

KEITH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, beach is 15 mins walk, even with kids. Rooms are basic and clean, the suite was nice but they forgot to provide kitchen items like crockery, pots, plates, cups, bowls etc, we only needed a few items for kids so they brought them very quick, free drink during checkin was a nice touch, the pool is very nice, good vibes by the pool, Ashley was friendly server by the pool, pool closes at 7 which was a bummer, happy hour not at pool bar, have to go other place for that, we would come back, price is high but your in Miami!!
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Richard, Atlanta

Liked: Cleanliness, staff & service, amenities
Didnt recieve my vip benefits
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okay

NORICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Food way to expensive tho I would recommend eating outside of the hotel. Hotel is very convenient for walking around the bayside and the beach. You don’t need a car when staying at this hotel if you are only staying near the beach for vacation.
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Kyle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect view and pool
Stayed 2 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and great view and restaurant strongly recommend
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 Good

Sihle

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel was beautiful overall. My room wasn't cleaned very well and house keeping did not come like they were supposed to. The room was really spacious and would fit a family of four comfortably.
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

4/10 Poor

Shania

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is outdated and poorly built. I heard everything the surrounding guests did, even opening their balcony door. The hallways are also very poorly managed and hard on the eyes. The cleanness of the rooms themselves were not good. The sofas were stained. Would not return no matter the price.
Stayed 1 night in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

8/10 Good

Mesha Nicole

Liked: Staff & service, amenities
The room could of been more cleaner
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 Terrible

Nick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback.

10/10 Excellent

John, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good vibes.
Stayed 4 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okay

Melanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 Terrible

Hormoz, San Francisco

Disliked: Cleanliness, property conditions & facilities
Super outdated rooms and not clean. Rooms were more comparable to 2 or 3 star motel. We stayed in a 2 bedroom suite that looked like it hadn’t been updated or even had a coat of paint for at least twenty years. That was on the penthouse floor. Shower tubs had chunks chipped out. Don’t even have working TV’s, you have to ask maintenance to come up and give you an tv channel list as the tv only accepts numbers and no guide for channels. Only redeeming quality is the view if you are facing the water.
Stayed 1 night in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

6/10 Okay

Briana

Travelled with group
Liked: Staff & service, amenities
The bathroom was outdated and you could notice in the corners of places in the room that were not clean. The room was unbelievably cold and we requested help - which they were very quick to do, however the room went back to being cold. The outlets near the bed were very slow to charge, even after leaving your phone all night. We enjoyed the pool, but overall the hotel experience was very average.
Stayed 3 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Hi Briana thank you for your in-depth and honest feedback. We appreciate you and cant wait to see you on the next visit. Have an amazing day.

8/10 Good

Ted

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpets throughout the hotel hallways are very dirty and need to be replaced or cleaned. Lighting in the hallways was very poor. The carpets in the rooms very dirty and need replaced. (Burn marks and spots that you didn't know if it was blood or wine)
Stayed 1 night in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Thank you for your feedback and we appreciate you staying here with us. Have an amazing day and see you on your next stay.

8/10 Good

Quiana A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good but room could use a bit of updating. The view from the balcony suite was to due for. The price was very affordable. Would stay again.
Stayed 5 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Thank you for your feedback and staying here with us. See you on your next stay.

10/10 Excellent

Bonnie

Stayed 1 night in Mar 2024
Response from Ivy on 19 Apr 2024
Thank your for staying with us and for your review. We're happy to see that you enjoyed your visit. We hope to see you again soon.

10/10 Excellent

Mercedes

Stayed 2 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Dirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the bay view and Baia Beach Club. Very good food and friendly staff. The bar hours were limited, however.
Stayed 7 nights in Mar 2024

2/10 Terrible

Anmar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very old. There are very little lighting.
Stayed 1 night in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Thank you for your feedback. Have an amazing day and see you on your next stay.

6/10 Okay

Julia

Liked: Staff & service, amenities
front desk staff(victoria) was very helpful to rectify the problematic and misleading hotel description on Expedia, which stated each room has 2 rooms, which is very incorrect. The rooms were nice but not overly cleanly. I would describe it as tidy but not clean. Property seems to be worn down a bit. Shower was filthy, looks like the faucets were never ever cleaned once, soap scum and water marks everywhere. When noticing the dirty shower I asked if the front desk can send someone to come clean the room again before I had my luggage sent up, that was around 12:30pm checkin, they told me they would send someone up immediately but I would have to be out of the room so housekeeping can clean. I went for lunch and came back around 4:30 pm and when arrived to my room it still was not clean. I called again and they apologized and said they would send someone up immediately, no one came until 5:45pm. The bedding and towels had marks on them. The curtains had stains all over them. Also the AC barely worked, it was barely blowing air even at the coldest settings. Pool on the weekend was nice with great music, very much a party setting although there were kids, not really a kid friendly crowd. Asked for fresh towels the room and 2 out of 4 that were brought up has orange marks all over them. Pool towels also looked very washed out and most of them had stains.
Stayed 3 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Hi Julia we truly appreciate your in-depth and honest feedback. We are happy to see that you were happy with the staff. We are sorry that you had some challenges with your stay and will do what need to adjust to be better for the next guest. Thank you and have an amazing day

8/10 Good

Ava

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nicer hotel that I thought it would be. Staff was very friendly and helpful which was a plus but it was very noisy at night
Stayed 1 night in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 Good

Ayllexus

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a little outdated and cleanliness wise, it could be better as far as the bathrooms. But overall it was a good stay for my first time in Miami. The pool was clean and the staff were very nice. Our room was cleaned while we were gone and stocked with new towels and toiletries. The food and drinks in the room are overpriced, I would buy your items outside and bring them back to the room. But overall pretty good.
Stayed 2 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Thank you for staying with us. We appreciate you and cant wait to host you on your next stay.

2/10 Terrible

Lutchman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Valet damaged my rental car costing me over $1500 in damage Alejandro never called me back after looking at the parking videos.
Stayed 3 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Thank you we will are investigating your report.

2/10 Terrible

Garry

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Gf
Stayed 3 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 31 Mar 2024
Thank you for staying with us.

10/10 Excellent

Pinchas

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it definitely gonna stay here again
Stayed 5 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 26 Mar 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.