Title: Miami Gardens Inn & Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=53136044&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Miami Gardens Inn & Suites Hard Rock Stadium's excitement and Aventura Mall's retail therapy await steps from this Miami Gardens spot, ideal for sports and shopping fans. ## Photo gallery for Miami Gardens Inn & Suites ![Front of property - Miami Gardens Inn & Suites (Miami Gardens)](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/5188e273.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Miami Gardens Inn & Suites (Miami Gardens)](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/521fcc01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Miami Gardens Inn & Suites (Miami Gardens)](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/0866bf83.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Miami Gardens Inn & Suites (Miami Gardens)](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/bb22b43b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Street view - Miami Gardens Inn & Suites (Miami Gardens)](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/ce8ab015.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Miami Gardens Inn & Suites sits near Aventura Mall, offering travelers a practical base with complimentary perks like in-room WiFi and self parking. Guests can easily recover from shopping excursions or head to Hard Rock Stadium for events without transportation hassles. ## Reviews 3.8 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb 26 - Feb 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=53136044&PinnedHotelID=53136044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=53136044&PinnedHotelID=53136044&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=53136044&PinnedHotelID=53136044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=53136044&PinnedHotelID=53136044&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=53136044&PinnedHotelID=53136044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=53136044&PinnedHotelID=53136044&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=53136044&PinnedHotelID=53136044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=53136044&PinnedHotelID=53136044&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Room (Queen Suite) ![Deluxe Room (Queen Suite) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/485a33dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Queen Suite) ### Highlights Air conditioning Heating Mini-fridge Separate bedroom Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Doubled Bed Standard Room ![Doubled Bed Standard Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/61ebd889.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doubled Bed Standard Room ### Highlights Air conditioning Heating Mini-fridge Private bathroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/26fdf6f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Air conditioning Heating Mini-fridge Separate bedroom Private bathroom Shower/bath combination - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/13466076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Air conditioning Heating Separate bedroom Private bathroom - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/54000000/53140000/53136100/53136044/24b14cb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Heating Separate bedroom - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/11900/11881/57ea259f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### W South Beach South Beach - Pool - Spa - Pet-friendly - Restaurant 9.2 Wonderful 1,000 reviews £765 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Miami-Hotels-W-South-Beach.h11881.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=40ada9e1-0ee3-4ef5-b881-f9574c391ef0&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1800000/1790100/1790087/5c0d327a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 1 Hotel South Beach South Beach - 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Pool - Hot tub - Breakfast included - Free Wi-Fi 9.4 Exceptional 4,204 reviews £233 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Miami-Hotels-Hampton-Inn-Suites-MiamiBrickell-Downtown.h4500520.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=40ada9e1-0ee3-4ef5-b881-f9574c391ef0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Miami-Gardens-Inn-Suites.h53136044.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Miami-Gardens-Inn-Suites.h53136044.Hotel-Information) ## About the area Miami Gardens is home to Miami Gardens Inn & Suites. Aventura Mall and Bayside Marketplace are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hollywood Beach and Bayfront Park. Looking to enjoy an event or a game? See what's going on at Hard Rock Stadium or Gulfstream Park Racing and Casino. [Visit our Miami Gardens travel guide](https://www.expedia.co.uk/Miami-Gardens.dx6131573) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.92829%2C-80.22061&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WTRRENzFiJVeGU-PbQYS6CAymhc=) 16805 NW 12th Ave, Miami Gardens, FL, 33169 ### What's nearby - ![Miami Gardens, United States - 19 July 2025: Aerial view of the Hard Rock Stadium basks in the golden glow of the setting sun, a modern coliseum.](https://images.trvl-media.com/place/6058073/0675957e-76e4-448b-85cc-8030f2bb1bc0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hard Rock Stadium 6 min drive \- 3.9 miles - Jackson North Medical Center 2 min drive \- 1.2 miles - Topgolf Miami Gardens 3 min drive \- 1.3 miles - Edwin Holland School of Dance 4 min drive \- 2.8 miles - Miami International Autodrome 5 min drive \- 3.5 miles ### Getting around - Miami Golden Glades Station 4 min drive - Northside Station 12 min drive - Hollywood International Airport (FLL) 20 min drive ### Restaurants - Topgolf 2 min drive - Dunkin' 3 min drive - McDonald's 3 min drive - Charleys Philly Steaks 3 min drive - Wendy's 3 min drive ## About this property ### Miami Gardens Inn & Suites Hotel near Hard Rock Stadium Located close to Aventura Mall, Miami Gardens Inn & Suites has plenty to offer. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - ATM/banking services, smoke-free property and a lift - A 24-hour front desk Room features All 103 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Other conveniences in all rooms include: - Heating and housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/21300/21225/9ffdd31e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### North Miami Beach Gardens Inn & Suites Golden Glades - Parking included - Free Wi-Fi - Air-conditioning - Business services 3.8 1,170 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=21225&PinnedHotelID=21225&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4600/4538/99d38f8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Miami Lakes Miami Lakes - Pool - Breakfast included - Pet-friendly - Parking included 7.0 Good 1,163 reviews £101 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=4538&PinnedHotelID=4538&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/3700/3672/37af5bcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Miami West - 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Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Conveniences - 24-hour front desk - ATM ### Guest services - Housekeeping on request ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Towels provided ### More - Air conditioning - Heating ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 1:00 AM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday: - Outdoor pool The following facilities are closed on Saturday and Sunday: - Outdoor pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 100.00 will be collected before check-in. - Resort fee: USD 22.60 per accommodation, per night The resort fee includes: - Housekeeping We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Miami Gardens Inn Suites Miami Gardens Inn & Suites Hotel Miami Gardens Inn & Suites Miami Gardens Miami Gardens Inn & Suites Hotel Miami Gardens ## Frequently asked questions ### Is Miami Gardens Inn & Suites pet-friendly? ### How much is parking at Miami Gardens Inn & Suites? ### What time is check-in at Miami Gardens Inn & Suites? ### What time is check-out at Miami Gardens Inn & Suites? ### Where is Miami Gardens Inn & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Miami Gardens Inn & Suites Reviews 3.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 3.6 Cleanliness ### 3.4 Amenities ### 4.4 Staff & service ### 3.2 Property conditions & facilities 10 - Excellent 110 8 - Good 54 6 - Okay 76 4 - Poor 132 2 - Terrible 628 ## Reviews ### 6/10 Okay #### Phir 10 Jan 2026 Disliked: Cleanliness, amenities The staff was good it’s just the room and bathroom is a little dirtier then I thought but for just to sleep it’s fine ##### Phir Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Elise 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing staff ##### Elise Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### marc oliver 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean comfortable ##### marc oliver Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Raymond 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I felt comfortable, I had a good time at the hotel, I loved it very much. ##### Raymond Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Wilson 20 Jul 2025 Liked: Amenities I like the front desk receptionist and the facility for it coast it is good I travel allot of states don’t have much respect for their guest ##### Wilson Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Evelyn 26 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Location & price was good. Poor matress ##### Evelyn Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Donald 20 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities This is the worst hotel that I have stayed at in 20years. The front desk check in was awesome and kind. But after that. I didn’t even stay to take a shower… ##### Donald Stayed 1 night in Jan 2025 ### 4/10 Poor #### Patricia 22 Mar 2025 Disliked: Cleanliness, property conditions & facilities #### Resort needs some TLC and maintenance… I work overnight and was in the process of moving so needed a place to sleep when I got off work. The room was satisfactory and durable to get rest after my 10hr shift. However, the hotel grounds were not kept clean, herb smoking was smelled throughout the hotel daily, and elevators worked occasionally. They should waive the additional $135 resort fee because this place is not a resort. ##### Patricia Stayed 6 nights in Mar 2025 ### 2/10 Terrible #### MARTIN 16 Mar 2025 Disliked: Staff & service, amenities, property conditions & facilities bad room conditions, bad clean sorrounded area, lot of marihuana smell, bad option but if you can't find another place to stay is good, the distance to the beaches is good. I paid for an extra night but the front desk didn't register, so the took my stuffs out the room...and they didn't even give me and my family a discount for the bad time. ##### MARTIN Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Oscar Amaya 4 Jan 2026 Liked: Amenities, property conditions & facilities Good stay can't complain. Would stay again! ##### Oscar Amaya Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Damien 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities It's was the beat stay ever ##### Damien Stayed 1 night in Nov 2025 ### 4/10 Poor #### Rossmery 4 Feb 2026 The bed was cle ##### Rossmery Stayed 1 night in Jan 2026 ### 6/10 Okay #### Wilmer 24 Jan 2026 Everything was smooth ##### Wilmer Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Imisuy 15 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities The place should be shut down, everything was disgusting dirty, broken tiles on the floor, rust in the showers, carpet was stained and smelly. ![](https://a.travel-assets.com/ugc/hotel-reviews/e37113c6-c590-4f61-bca8-ba825388a793-1771198382314.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2da4a171-cdec-4556-8bca-838b4d9b3e06-1771198382702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51b6990c-8697-48f9-a376-3d8b8112143a-1771198382338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/91f2cbfa-f2b3-4239-908a-0a1e90f54f67-1771198382568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Imisuy Stayed 2 nights in Feb 2026 ### 2/10 Terrible #### Sanjana 13 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Bathroom was terrible, everywhere the stains mark and room was not to the expected level. ##### Sanjana Stayed 4 nights in Jan 2026 ### 2/10 Terrible #### RENE 28 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities The hotel is old and needs maintenance ##### RENE Stayed 1 night in Jan 2026 ### 6/10 Okay #### Graciela 1 Jan 2026 Liked: Property conditions & facilities Staff were great and helpful. Hotel needs maintenance. ![Beautiful entrance ](https://a.travel-assets.com/ugc/hotel-reviews/b2dc70bd-a914-4b4d-9ca7-f2685aed81c7-1767234789958.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful gardens ](https://a.travel-assets.com/ugc/hotel-reviews/c11f841a-baa5-4f76-9d16-649769f445ce-1767234838202.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Graciela Stayed 1 night in Dec 2025 ### 4/10 Poor #### Tishanna 24 Jan 2026 Disliked: Amenities, property conditions & facilities The welcoming staff at the front desk were very rude.. upon arrival i would not recommend staying here . ##### Tishanna Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Jose 27 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities RATS…. And drug deals going on through the communal bathroom windows. Stay away from this hotel. ##### Jose Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Radica 30 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Would not recommend. ##### Radica Stayed 2 nights in Jan 2026 ### 8/10 Good #### Adefunke 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great for the price range. ##### Adefunke Stayed 6 nights in Oct 2025 ### 2/10 Terrible #### Scott 17 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities The hotel smelled bad, the room was nothing like the pictures. Broken curtains exposing entire room, unable to open patio door due to metal bar placed by hotel staff preventing it from being opened, stained bed sheets, sticky floors, stained tub, dents in the mini fridge. Not worth the money whatsoever. ![](https://a.travel-assets.com/ugc/hotel-reviews/8ccdee1a-573e-462a-8f27-bb394184a1d7-1771289986357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/642eca24-2130-4dd8-bc5a-a528b35cf534-1771289992198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39a9ea35-36e1-4538-b190-8f01ba0440bc-1771289994319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3af19f9-3160-41f5-b72c-fa5c5770118f-1771289996131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Scott Stayed 1 night in Feb 2026 ### 2/10 Terrible #### Juan 2 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Staff is rude. Shower head leaking water and did not function well. Bad smell in the hallway and in the bedroom. Old building!!! Will not stay there again!!! ##### Juan Stayed 3 nights in Jan 2026 ### 4/10 Poor #### Jacob 17 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Towers were stained, outside area had numerous people smoking and drinking with trash all over, entire area both inside and outside the hotel reeked of cigarette smoke, there was a small cockroach in the bathroom ##### Jacob Stayed 2 nights in Jan 2026 ### 2/10 Terrible #### Ernestine 2 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Bad service!! 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