Merseylea Holidays from £1,688

Have stayed here a number of times by choice, as its clean, comfortable, has free off street parking, a restaurant and is close to many other dining options. Its also reasonably priced.

Breakfast was above excellent. It lacks absolutely nothing. The hotel and room are clean and well updated. The front desk staff was also very friendly. The parking situation (in my opinion) is subpar. There is no option for free self parking. You either have to pay an outrageous $25/night for valet or pay city rates for off site parking. Please reduce the price of parking on site (whether it's valet or self park) to make it more reasonable and realistic.

This was my second visit to Strahan. It’s easy to forget how these towns in the west of the state shut down in winter. The hotel has two restaurants and the pub. Both restaurants were closed and there was no suggestion of room service. The only appliance in the room was an electric jug, which meant that, if you want breakfast you have to eat at the bistro. Prices in the bistro are very high, so any meal for two there would cost at least $100.00. On our first day we decided to have brunch in the bistro: mistake. It opens for breakfast at around 7.00, closes at about 10.00 till 11.00. When we got in we were the only customers. We were offered a bar menu, lunch items like pork-belly bites, chips, burgers, schnitzel and the like. We were forced to have an early lunch, which basically meant soup. I asked several people before finding out what the soup was. My wife’s soup arrived fairly quickly but no sign of mine. Eventually we overheard a conversation in the kitchen and my soup was served. It was cold and I took it back. They put it in the microwave but didn’t stir it, so it came back hot and cold. The server told us we’d have to book for dinner. She didn’t offer to take our booking. We decided to eat dinner in the bar (no booking needed), where the same menu was presented. Given the complete absence of dining alternatives, this poor service and ordinary menu that circulates through bistro and bar is unacceptable.