Mero Holidays from £1,205

Staff was ok, but I was offered food, then told I needed to pay for it with an outdated payment method (cash) which I didn't have and couldn't get. I explained my issue with ATMs on the island and reception did not show any compassion and didn't care.

Given the ratings/reviews & my experience with similar caliber properties around the world, I was disappointed in certain things. The security guard at the front gate of the property was extremely rude. Didn't welcome us but asked what we were doing there. Our driver was very taken back by his behavior & said he's never seen anyone so rude at this establishment. Two days prior to arrival, I was sent an email form w/ one of the questions asking when we'd be arriving. I selected the noon-2pm option & we arrived at 12:30pm. We were told that we were going to have to wait until 3pm to be taken to our villa. Check in had been advertised as 3pm, so I'm not exactly sure why they even provided a noon-2pm option on the form - it was misleading & set wrong expectations. They took our luggage to the villa & told us we could utilize the pool or beach while we waited. Well, our bathing suits were in our luggage so they had to fetch our luggage so we could change into our bathing suits. 3pm rolls around and no word. We ask at the pool bar & someone comes to us at 3:15pm to let us know we would be picked up in about 15min. Having to wait until AFTER the advertised check in time when we had been waiting 3hrs was extremely irritating. Another disappointment was the lack of bathroom toiletries that would be default at other places of this cost. Blackout blinds on 3 walls of windows but not the 4th in the bedroom. The view, privacy, activities, & hostess were great.

Fantastic hotel, hands down. The only reason I didnt give 5 stars, is they dont have a microwave for guests. If you have leftovers from dinner, you have to go back to the restaurant for them to reheat your food. My only recommendation is to have a microwave either at the bar or every other floor near the ice machines.

Cottage dated, but lovely location, great manager who is very helpful and knowledgeable. Very good for the price.

A good hotel, a great base to move around the island from, a mile from Roseau which is a good thing! Full bar an restaurant with a nice sea view. Very clean well serviced room and filtered water at the bar. Parking not an issue when i stayed.