Title: Kocai Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Kocai

History meets relaxation at this picturesque hotel where guests can savor local flavors at the restaurant before unwinding poolside in the historical district.

## Photo gallery for Kocai

![Outdoor pool - Kocai (Izamal)](https://images.trvl-media.com/lodging/85000000/84140000/84135400/84135314/69f91025.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Interior entrance - Kocai (Izamal)](https://images.trvl-media.com/lodging/85000000/84140000/84135400/84135314/6d47ba3d.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Classic Double Room | Premium bedding, down duvets, memory-foam beds, free WiFi - Kocai (Izamal)](https://images.trvl-media.com/lodging/85000000/84140000/84135400/84135314/6193313b.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Restaurant - Kocai (Izamal)](https://images.trvl-media.com/lodging/85000000/84140000/84135400/84135314/5860cc87.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Terrace/patio - Kocai (Izamal)](https://images.trvl-media.com/lodging/85000000/84140000/84135400/84135314/ead4f068.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Kocai places travelers in the heart of the historical district with practical comforts like free breakfast buffet and WiFi. The outdoor pool offers a refreshing break after exploring on rental bikes. Visitors particularly appreciate the hotel's restaurant and garden setting.

## Reviews

6.8

## Popular amenities

- Pool
- Breakfast included
- Pet-friendly
- Parking included
- Free Wi-Fi
- Restaurant

## Room options

### Check availability for these dates

Tonight

[Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=84135314&PinnedHotelID=84135314&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=84135314&PinnedHotelID=84135314&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=84135314&PinnedHotelID=84135314&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=84135314&PinnedHotelID=84135314&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

Showing 2 of 2 rooms

### View all photos for Comfort Room

![Comfort Room | Premium bedding, down duvets, memory-foam beds, free WiFi](https://images.trvl-media.com/lodging/85000000/84140000/84135400/84135314/w1406h1182x0y0-741f9dca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Comfort Room

- 54 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Classic Double Room

![Classic Double Room | Premium bedding, down duvets, memory-foam beds, free WiFi](https://images.trvl-media.com/lodging/85000000/84140000/84135400/84135314/6193313b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Classic Double Room

- Garden view
- 54 sq ft
- Sleeps 4
- 2 Double Beds

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## About the area

Located in Izamal, Kocai is in the historical district. Itzamna Park and Cenote Chihuán reflect the area's natural beauty and area attractions include Hecho a Mano and Centro Cultural y Artesanal. [Visit our Izamal travel guide](https://www.expedia.co.uk/Izamal.dx6254078)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.92311%2C-89.02001&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z1qSfwgjhSaGqSLhhjRkSe9I8Yo=)

49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540

### What's nearby

- Itzamna Park  
15 min walk \- 0.8 miles
- Convent of San Antonio de Padua  
15 min walk \- 0.8 miles
- Centro Cultural y Artesanal  
15 min walk \- 0.8 miles
- Hecho a Mano  
15 min walk \- 0.8 miles
- Kinich Kak Moo Ruins  
20 min walk \- 1.1 miles

### Getting around

- Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)  
81 min drive

### Restaurants

- Restaurante Kinich  
3 min drive
- Restaurant Café "Los Arcos  
20 min walk
- Restaurante Zamna Izamal  
19 min walk
- Maria 33  
14 min walk
- Flor De Izamal  
15 min walk

## About this property

### Kocai

Hotel in the historical district 

You can look forward to a free breakfast buffet, a terrace and a garden at Kocai. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a restaurant. 

You'll also enjoy perks such as: 

- An outdoor pool
- Free self-parking
- Bike hire, wedding services and smoke-free property

Room features 

All guest rooms at Kocai include thoughtful touches, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and free bottled water. 

More conveniences in all rooms include: 

- Memory foam beds and down duvets
- Rainfall showers and shampoo
- 40-inch Smart TVs with Netflix, streaming services and digital channels
- Ceiling fans and daily housekeeping

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi

### Parking and transport

- Free uncovered self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking and van parking available

### Food and drink

- Free buffet breakfast available daily 7:00 AM to 11:00 AM
- A restaurant

### Things to do

- Bicycle rentals
- Outdoor pool

### Family friendly

- Outdoor pool

### Conveniences

- Limited-hour front desk

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Wedding services

### Outdoors

- Garden
- Terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking

### More

- Communal living room
- Smoke-free property

## Room amenities

### Bedroom

- Down comforter
- Memory foam mattress
- Pillow menu
- Premium bedding

### Bathroom

- Rainfall showerhead
- Shampoo
- Shower
- Toilet paper
- Towels provided

### Entertainment

- 40-inch smart TV with digital channels
- IPod dock
- MP3 dock
- Netflix
- Streaming services

### Food and drink

- Free bottled water

### More

- Ceiling fan

## Policies

### Check-in

Check-in start time: 2:00 PM; check-in end time: anytime 

Minimum check-in age - 18 

### Check-out

Check-out before 12:30 PM

### Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM

Front desk staffed during limited hours 

Information provided by the property may be translated using automated translation tools 

### Renovations and closures

This property is closed from 28 July 2024 to 27 July 2026 (dates subject to change). 

The following facilities are closed on Tuesday, Wednesday, Friday, Saturday and Sunday: 
- Bar/lounge
- Children's pool
- Restaurant
- Fitness facility
- Full-service spa
- Health club
- Hot springs
- Indoor pool
- Outdoor pool
- Public bath
- Sauna
- Hot tub

### Access methods

Front desk (limited hours)

### Pets

Pets are allowed for an extra charge of MXN 250 per pet, per stay

Service animals are welcome, and are exempt from fees

1 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

### Children and extra beds

Children are welcome

### Payment types at the property

## Important information

### Optional extras

- Pet fee: MXN 250 per pet, per stay
- Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash 

### We should mention

This property does not have any lifts 

### Property is also known as

Kocai Hotel

Kocai Izamal

Kocai Hotel Izamal

## Frequently asked questions

### Does Kocai have a pool?

### Is Kocai pet-friendly?

### How much is parking at Kocai?

### What time is check-in at Kocai?

### What time is check-out at Kocai?

### Where is Kocai located?

## Have a question?

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## Reviews

## Kocai Reviews

6.8

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 7.4

Cleanliness

### 5.0

Amenities

### 7.4

Staff & service

### 7.4

Property conditions & facilities

10 - Excellent

3

8 - Good

0

6 - Okay

0

4 - Poor

0

2 - Terrible

2

## Reviews

Verified

### 2/10 Terrible

#### Laura lugo

29 Jul 2024

El lugar esta cerrado ya no funciona 

##### Laura lugo

Stayed 1 night in Jul 2024

Verified

### 2/10 Terrible

#### Paulina

28 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”

##### Paulina

Stayed 2 nights in Jul 2024

Verified

### 10/10 Excellent

#### Martha

6 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Las habitaciones están increíbles! Y el lugar hermoso! 

##### Martha

Stayed 1 night in Jul 2023

Verified

### 10/10 Excellent

#### Ari

13 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!

##### Ari

Stayed 3 nights in Mar 2023

Verified

### 10/10 Excellent

#### Nuria

30 Jan 2024

##### Nuria

Stayed 1 night in Jan 2024

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