Title: Casa Jirafa, lovely loft in Santa Lucia Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Casa Jirafa, lovely loft in Santa Lucia ![Dining](https://images.trvl-media.com/lodging/20000000/19100000/19091800/19091771/b7e630cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/20000000/19100000/19091800/19091771/c075ef58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/20000000/19100000/19091800/19091771/1326a820.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/20000000/19100000/19091800/19091771/e74ca4fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, Netflix, streaming services, stereo](https://images.trvl-media.com/lodging/20000000/19100000/19091800/19091771/f3f220a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Nestled in Merida's vibrant Centro, Casa Jirafa offers a stylish retreat with an indoor spa room and private balcony overlooking the living space. Enjoy a short walk to Santa Lucia Square, traditional cultural shows on Thursdays, and some of Merida's best restaurants. With high-speed WiFi, cable TV with Netflix access, complimentary beers and basic kitchen equipment provided. 10 Exceptional ### Entire home 1 bedroom2 bathroomsSleeps 31200 sq ft ## Popular amenities - Breakfast available - Pool - Kitchen - Air conditioning - Free WiFi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Casa Jirafa, lovely loft in Santa Lucia Casa Jirafa is a one bedroom loft located just half a block away from stunning Santa Lucia Square. Jirafa gets its name from the shape of the bedroom balcony overlooking the open concept living space. Just off to the side is an indoor spa room to cool off from Merida's sun. Casa Jirafa is not only beautiful to look at, it's location could not be more perfect to visit the most exciting places within Merida's Centro. It is located just half a block from Santa Lucia Square, which has some of Merida's best restaurants and a traditional cultural show every Thursday night. Jirafa is also just a short walk to the main square, also called the "zocalo". There you can visit the oldest cathedral of the Americas or Casa de Montejo, the palace of the Spanish conquistador, and much more. The Casa itself is a one bedroom loft with two full baths, one en suite and the other is located off the main living area. The bedroom has a Romeo and Juliet style balcony on the second floor, giving the majority of the space towering two story ceilings. Casa Jirafa has its own unique style with custom pasta tile artwork to a private spa room with a green wall located right next to the living space. The master has a comfy queen size bed and an ensuite bath. The living room has a pull-out sleep sofa for extra guests. The entire space is newly renovated but preserves the colonial architecture. The kitchen is fully equipped with everything you need if you want to cook. Purified water is provided, as well as coffee. The refrigerator has ice made from purified water as well. We provide you with basic kitchen equipment and appliances including a toaster and coffee machine so that you can fuel up with a satisfying breakfast to start your day. Coffee, creamer and sugar is provided -- no need to run to the nearest mini-mart for these basics. The house has a light and open feel with the addition of numerous skylights for ventilation to help keep things cool as well as mini splits in all of the bedrooms and living spaces. High speed wifi is available throughout the house. And the home is equipped with everything you need to relax and enjoy your vacation. Shampoo, conditioner, and body soap are all provided. Extras \- Cooking essentials so that you can cook your own meals when you feel like staying in \- Purified water and ice \- Every bathroom has shampoo, conditioner, and body wash dispensers \- High thread count and premium cotton bedding selected to ensure a good night’s rest \- Hi-speed wifi is available throughout the house \- Bluetooth speaker so you can listen to your own music \- 4 free beers - so you start start your vacation immediately upon arriving! Check-in & Check-out: Check in is available after 3pm. Check out is before 11am. Early check-in and late check-out are subject to availability at the sole discretion of the host. Early check-in availability is determined on the day of arrival and is a free courtesy to our guests. If you need a late check-out, then we might be able to permit it depending on the needs of our next guest, but we will charge a late check-out fee. General Rules: 1\. To book this space, you must be at least 21 years of age. 2\. The name on the reservation must match the person staying in the house. To verify, we may require a photo of ID of all people entering the property. 3\. Quiet hours are observed from 10pm to 8am on the interior and exterior of the property. The purpose of quiet hours is to maintain a quiet and comfortable environment for all guests and neighbors. 4\. No smoking inside the space. If a guest is found smoking or evidence of smoking is found after check-out there is a $500 USD fine. 5\. Please only flush toilet paper down the toilet. 6\. An excessive cleaning fee of a minimum of $75 USD will apply to any reservation which caused excessive cleaning services to be rendered. 7\. Guests are responsible for any breakage or damage to the property. Fees: \- The fee for overnight visitors above a total of 2 guests is $300 pesos per person per night. Any additional guests require prior approval from the host. \- Electricity is included for stays of 2 weeks or less; and for stays of longer than 2 weeks, no electricity is charged unless the usage greater is USD$3 a day for the 1BR or 2BR homes, or USD$5 a day for the larger homes. \- Lost key or electric key fob will result in a US$20 charge. \- We are not responsible for any left items after check-out. If we do have to ship an item, there is a minimum of $50 (depending on the size of the items) shipping fee by host plus the shipping company cost to ship the item. It may take up to 14 days before we can ship the items. Additional notes: In order to keep the pool clean and maintained during your stay and for future guests, our pool staff is scheduled to service the pool twice per week. The total service should take 30 minutes to 1 hour. Merida is a hot and humid climate, and this climate tends to host insects. As a result, you may see insects in the house. We do monthly extermination to try to prevent problems but it's not a perfect solution. We also supply bug spray and citronella candles to assist. We are not responsible for any items brought into or left at the house. If you believe that you left something in the house after your departure, then please let us know. We will verify whether we have the item and share our office address so that you may pick it up. We will store any such items in our ‘Lost and Found’ located in our office for 30 days. If no one has come to claim those items within the 30 days, then we will dispose of it. Furniture and décor from pictures may differ. We are always upgrading and improving the look and feel of our property for the comfort and pleasure of our guests. We love Casa Jirafa and we are sure you will too! About us: Burro y Flauta is a vacation property rental and management company owned and operated by ex-pats from the U.S. who have made Merida our home. We have traveled a lot and stayed in a variety of properties around the world, so we know what you need and want from your vacation property. Allow us to help make your visit to Merida perfect! Each of our guests has access to Burro y Flauta concierge services. Let us help you book tours, make reservations, arrange for transfers, or even arrange for romantic intimate dinners cooked by a private chef at Casa Jirafa. Burro y Flauta owns and manages several other vacation homes in the historical center of Merida (between 1-5 bedrooms); please check them all out! ## Property amenities ### Beach - Beach towels ### Pool/Spa - Indoor pool - Massage - Private pool ### Internet - Available in the house: Free WiFi ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Hob - Ice maker - Microwave - Paper towels - Refrigerator - Spices - Toaster ### Dining - Breakfast available for a fee - Chef service - Dining table ### Bedrooms - Bedroom - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Netflix - Smart TV - Stereo - Streaming services ### Outdoor areas - Balcony ### Laundry - Laundromat nearby ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Concierge services - Housekeeping (on request) - Iron/ironing board - Meal delivery service - Tour and ticket assistance ### Location highlights - In the city centre - Near a health/beauty spa - Near a zoo ### Things to do - Bicycles - Water park - Birdwatching nearby - Ecotours nearby - Motor boating nearby - Wildlife walks nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Deadbolt lock ### General - Bicycles - Housekeeping (on request) - Unit size: 1,200 square feet ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules The name on the reservation must match the person staying in the house. To verify, we may require a photo of ID of all people entering the property. Quiet hours are observed from 10pm to 8am on the property in order to maintain a quiet and comfortable environment for all guests and neighbors. Guests are responsible for any breakage or damage to the property. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a first aid kit and a deadlock This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Casa Jirafa Lovely Loft Santa Lucia House Mérida Casa Jirafa Lovely Loft Santa Lucia House Casa Jirafa Lovely Loft Santa Lucia Mérida Casa Jirafa Lovely Loft Santa Lucia Casa Jirafa Lovely Loft Santa Lucia House Mérida Casa Jirafa Lovely Loft Santa Lucia House Casa Jirafa Lovely Loft Santa Lucia Mérida Casa Jirafa Lovely Loft Santa Lucia House Mérida Casa Jirafa Lovely Loft Santa Lucia House Private vacation home Casa Jirafa, Lovely Loft in Santa Lucia Casa Jirafa, Lovely Loft in Santa Lucia Mérida Casa Jirafa Lovely Loft in Santa Lucia Casa Jirafa Lovely Loft Santa Lucia Mérida Casa Jirafa Lovely Loft Santa Lucia Casa Jirafa, Lovely Loft in Santa Lucia Mérida Casa Jirafa, Lovely Loft in Santa Lucia Private vacation home Private vacation home Casa Jirafa, Lovely Loft in Santa Lucia Casa Jirafa, Lovely Loft in Santa Lucia Mérida Casa Jirafa Lovely Loft in Santa Lucia ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97113%2C-89.62389&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GQHuykvlSEUo2gstnIqy19foPyI=) Mérida, Yuc. #### What's nearby - Parque Santa Lucía - 2 min walk - 0.1 miles - Mérida Cathedral - 7 min walk - 0.4 miles - US Visa Applicant Service Center - 16 min walk - 0.9 miles - Yucatan International Convention Center - 3 min drive - 1.6 miles - U.S. Consulate General Mérida - 3 min drive - 1.8 miles #### Getting around - Teya-Merida Station - 26 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive #### Restaurants - ‪La Chaya Maya - ‬2 min walk - ‪Museo de la Gastronomía Yucateca - ‬1 min walk - ‪La Tratto Santa Lucía - ‬2 min walk - ‪Mi Viejo Molino - ‬2 min walk - ‪Hermana Republica - ‬1 min walk ## Frequently asked questions ### Does Casa Jirafa, lovely loft in Santa Lucia have a pool? > Yes, this property has an indoor pool. ### Is Casa Jirafa, lovely loft in Santa Lucia pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Casa Jirafa, lovely loft in Santa Lucia? > Check-in begins at 3:00 PM. ### What time is check-out at Casa Jirafa, lovely loft in Santa Lucia? > Checkout is at 11:00 AM. ### Where is Casa Jirafa, lovely loft in Santa Lucia located? > Located in the centre of Mérida, this family-friendly holiday home is within a 10-minute walk of Parque Santa Lucía and Mérida Cathedral. Paseo de Montejo is 0.5 mi (0.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Jirafa, lovely loft in Santa Lucia Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Location 10 - Excellent 39 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Will M. 29 Nov 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place Great spot, as seen in pictures Great location, easy walk to restaurants, bars, live music, etc. (or go to park and get a ride on a horse carriage, pretty cool) Great hospitality, checkin was easy, comms were great. ##### Will M. Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Julie H. 6 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful home, perfect location The home was in great condition, very clean and the check in process was very easy. Great communication with the hosts and concierge. Having groceries in the house when we got there was so helpful and appreciated. Location was perfect and close to everything. We took a bus to the beach one day and it was so easy and convenient. Would highly recommend ##### Julie H. Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Sean L. 29 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Merida trip We loved Casa Jirafa — it is such a cool and cozy house, especially the plunge pool area. It was also located in a superb area and was close to nearly everywhere we wanted to go during our short trip. Highly recommend for anyone traveling to Merida! ##### Sean L. Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Angela V., United States 7 Dec 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location! Our stay at casa Jirafa was perfect. The property is exactly as pictured and within walking distance of great restaurants, markets, and parks. We would definitely stay with them again. ##### Angela V. Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Tamara P. 29 Oct 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Merida rental. Excellent location! We truly loved your VRBO! ##### Tamara P. Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Jay B. 18 Nov 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very nice excellent location This is a lovely VRBO very close to Parque Santa Maria. It has everything you need and is perfect for exploring Centro Mérida. That was very comfortable. Everything was there that you needed. ##### Jay B. Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Angel G. 20 May 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Vacation The place was awesome and as advertised. Everyone was super helpful and responsive. ##### Angel G. Stayed 10 nights in Apr 2023 ### 10/10 Excellent #### Adam C., Canberra, Australia 28 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Casa Jirafa An excellent property and well located. The room was cool given the high ceilings and the plunge pool was a welcome addition particularly after a long day of activities/walking. The check-in process was hassle free. The room also seems to be very good value. ##### Adam C. Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Lilly P. 5 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic Gem! I can’t say enough great things about this place! My wife and I felt like every need we could have had been considered and accounted for. The location can’t be beat, and the concierge services were wonderful. Highly recommend! ##### Lilly P. Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Karyn K., Seattle 27 May 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful property This property is a lovely oasis in Centro Merida. It is exactly as advertised. The staff overseeing the property were very helpful and available to assist if needed. The pool was so nice to cool off after a long day of sightseeing. We loved our stay. ##### Karyn K. Stayed 4 nights in May 2023 ### 10/10 Excellent #### Terésa Ranee P., Canada 7 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Incredible stay! Everything we needed and more! The place is perfect, location is amazing, and the hosts are the absolute best! They go above and beyond to ensure you have the most incredible stay. Tons of little parks and restaurants/bars nearby. Definitely recommend taking a walk to the Parque la Plancha to wander the paths, see some trains, have a drink, and grab a snack! ##### Terésa Ranee P. Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Rosemary and Mark A. 24 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Casa Jirafa Becca, the property manager was extremely attentive and catered to our every need! ##### Rosemary and Mark A. Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Caroline Q., Boulder, CO 12 Jan 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Sweet! Perfectly located just a block from Santa Lucia, this property is absolutely lovely. The cold beer in the fridge was a nice touch! Burro y Flauta can have groceries in stock for you on arrival with prior arrangement. They have a friendly, professional, communicative team—I couldn’t have been happier. ##### Caroline Q. Stayed 8 nights in Jan 2024 ### 10/10 Excellent #### Sandra V. 9 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic Stay at Casa Jirafa The location was amazing right by Santa Lucia. Owner Michael Cummings & Beto Ortez , customer service manager were outstanding hosts, helped us out a number of times & treated us like family. Their recommendations were fantastic. The property was gorgeous. I would highly recommend Burro y Flauta but better book early since Casa Jirafa is very popular. ##### Sandra V. Stayed 5 nights in Jan 2023 ### 10/10 Excellent #### IRA L. 30 Jan 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Love those giraffes Great property and very close to all the action but be prepared for lots of street noise and loud music. Burro y Flauta team very helpful and prompt with replies, and very pleasant. Shout out to Beto for helping us navigate our out of town excursions! Cleaning team top notch! ##### IRA L. Stayed 21 nights in Jan 2024 ### 10/10 Excellent #### Michael D. 16 Aug 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Casa Jirafa Weekend Trip It was our first time staying in Vrbo. Beto and owners did a great job in having the place ready as well as having important information of the property. We enjoyed the stay at Casa Jirafa as it was very convenient to local events, restaurants, events and more. Thanks for everything. God bless you. ##### Michael D. Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### cheryl w. 8 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Gem in Merida Stayed at Casa Jirafa, a loft apartment beautifully decorated, steps away from historic district, easy access to wonderful restaurants, shops, markets, sites. Also the company provides concierge services that organized day excursions for us that were outstanding. Highly recommend. Cheryl ##### cheryl w. Stayed 12 nights in Jan 2023 ### 10/10 Excellent #### Aasma B. 2 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing loft The casa Jerifa is the best option to stay in Merida. It’s in the center of the city, barely mins away from all good places. We had welcome beers, which was a nice tough. The management is very responsive and attentive to detail. You can hear the birds chirping in morning which is amazing. Even though it was very hot outside, the casa is cool inside :) ##### Aasma B. Stayed 4 nights in May 2023 ### 10/10 Excellent #### Michelle A. 4 Apr 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great, comfortable stay in the town center! My husband and I stayed in Casa Jirafa for one week and it was an absolute dream! Becca and Beto were so communicative and responsive to all our messages. The house had everything we could possibly need and everyone on staff was a pleasure to work with. The house is located in central Merida and walking distance to so many great bars, restaurants, live music and shopping. Becca also helped us connect with a car rental company and it was a simple and flawless procedure. We will definitely be staying here again! ##### Michelle A. Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Rebekah G. 23 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great! Beautiful property in a great location. Loved the dipping pool— much needed on the extremely hot days. The air didn’t work downstairs on our arrival. They worked hard to get it installed within two days and really worked to make it up to us. Very responsive to messages and the guidebook they have is fantastic. ##### Rebekah G. Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Joette J. 30 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing stay at Casa Jirafa This was my first time using VRBO. I’ve traveled widely across the world and my stay at Casa Jirafa was in the top 1% of vacation rental experiences. The casita is absolutely beautiful, and looks even better than depicted in pictures, with high ceilings, a cute plunge pool, excellent air conditioning, and little artistic touches here and there. The property is conveniently located within a block of three restaurants serving solid Yucatán food (though check out the nearby markets, Taqueria La Lupita and Wayan’e for the REALLY good stuff) and there’s an awesome gelateria across the street. Loved it so much I’m planning on returning next year! ##### Joette J. Stayed 18 nights in Jul 2023 ### 10/10 Excellent #### Mario P. 19 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wet, hot and wonderful! This house was everything that was advertised and better. My friend and I didn't stay much in the house, but when we were there it was a nice escape from the weather. The dipping pool was fantastic, the beds were comfortable and the whole place was really well put together. I can't say enough about Beto. Everything that I asked for including early arrival and other tips were promptly responded to by Beto. This was much better than staying at a hotel. It is close to virtually everything you want to see in Centro. My only negative was the weather-the central part of the city lost power and so did we for the final day and a half. Other than that, I was very well pleased with this house. ##### Mario P. Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Basil W. 7 Nov 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Absolutely AWESOME all the way around Cannot say enough about our experience at Casa Jirafa!! The house itself is amazing, both in it's condition, it's beauty (the pool is every bit as beautiful as it looks in the pictures) and it's location in the city. But what was really awesome was talking with Becca and Beto, and using a local perspective to plan our stay. We had never been outside a resort in Mexico before.. From our questions before the trip to all the arrangements that Becca and Beto helped us with once we arrived, these guys are really great. Beto was THE best, super cool, super helpful with suggestions, planning and super knowledgeable. When we were unsure of something he would tell us plainly what was what. We couldn't ask for more and felt like we were talking with family. Can't wait to stay with you guys again! -B & D, Nov '22 ##### Basil W. Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Ryann S. 19 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Casita! There is so much to say about Casa Jirafa! The home itself is absolutely beautiful and authentic to the local culture. The pool was such a fun bonus, especially after a long day in the Yucatán heat. The location is perfect for visiting all the must-see locations and everything is within a 10 minute walk, with plenty of restaurants, cantinas, and shopping along the way. But what truly places Casa Jirafa above and beyond any place we have ever stayed are the hosts. They answered every single question leading up to, during and after our stay, promptly and diligently. Their guidebook to Mérida is simply amazing, and they even provided more local favorites (less touristy) per our request. They secured an amazing driver from Mérida to Cancun for us, and even arranged last minute changes to the itinerary for stops at Chichen Itza and Cenote Ikkil. We prefer home rentals when traveling and for the most part have always had great experiences, but the hosts of Casa Jirafa are truly the most amazing and attentive we have ever encountered. Would absolutely recommend and consider again if we return. ##### Ryann S. Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Marie W., Montréal 18 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Charmant et bien situé Ce charmant petit appartement est géré de façon impeccable par l'agence Burro y Flauta. Nous avons été accueillies sur place par Beto qui nous a expliqué dans les moindres détails ce qu'il y a à savoir sur l'appartement. Il y a aussi un guide très détaillé sur Mérida. L'eau embouteillée est fournie, et le ménage est fait et les serviettes et draps changés une à deux fois par semaine. Il y avait de la bière pour nous dans le frigo. Quand j'ai écrit pour signaler une ampoule brûlée Becca m'a répondu dans la seconde et quelqu'un est venu l'après-midi même. Service irréprochable. L'appartement lui-même est très joli, le lit est très confortable, par contre le sofa-lit l'est beaucoup moins et du coup si on l'utilise on n'a plus de salon, par conséquent il convient mieux à un couple ou une personne seule qu'à deux ou plusieurs amis. L'emplacement est idéal, très central, prés du parc Santa Lucia et de la grande place. ##### Marie W. Stayed 12 nights in Feb 2023