Title: Kavia Meoqui Hotel & Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kavia Meoqui Hotel & Suites Hotel in Meoqui with 24-hour front desk and outdoor pool ![Reception](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/7180982e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/98c38e17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gift shop](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/b159756a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/98750801.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/44c263c1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kavia Meoqui Hotel & Suites offers a comfy base in Meoqui. Guests can cool off in the outdoor pool between sightseeing. The on-site restaurant showcases regional flavors, and the bar serves refreshing drinks. Free WiFi keeps everyone connected in their rooms. 8.2 Very good ## Popular amenities - Bar - Pool - 24/7 front desk - Housekeeping - Parking included - Air conditioning £34 includes taxes & fees 19 Oct - 20 Oct ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=57024511&PinnedHotelID=57024511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=57024511&PinnedHotelID=57024511&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=57024511&PinnedHotelID=57024511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=57024511&PinnedHotelID=57024511&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=57024511&PinnedHotelID=57024511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=57024511&PinnedHotelID=57024511&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=57024511&PinnedHotelID=57024511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=57024511&PinnedHotelID=57024511&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Business Double Room | Premium bedding, down duvets, Select Comfort beds, desk](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/bb2048b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room 8.6 Excellent 4 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Select Comfort bed Down duvet Private bathroom Hairdryer - 323 sq ft - Sleeps 4 - 2 Queen Beds ![Junior Room | Premium bedding, down duvets, Select Comfort beds, desk](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/a4684c9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 4 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Select Comfort bed Down duvet Private bathroom Hairdryer - 323 sq ft - Sleeps 2 - 1 King Bed ![Economy Double Room | Premium bedding, down duvets, Select Comfort beds, desk](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/09b7f25f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Select Comfort bed Down duvet Private bathroom Champagne service - 280 sq ft - Sleeps 4 - 2 Double Beds ![Premium bedding, down duvets, Select Comfort beds, desk](https://images.trvl-media.com/lodging/58000000/57030000/57024600/57024511/2233bb16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room 8.0 Very good 4 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Select Comfort bed Down duvet Private bathroom Champagne service - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMeoqui-Hotels-Kavia-Meoqui-Hotel-Suites.h57024511.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMeoqui-Hotels-Kavia-Meoqui-Hotel-Suites.h57024511.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.26243%2C-105.48541&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DFPQoLXjeZk_LU08FLYp80r0qHg=) autopista delicias-chihuahua km 148, Meoqui, CHIH, 33130 #### What's nearby - Museum of Paleontology - 12 min drive - 6.0 miles - Carranza Plaza - 12 min drive - 6.2 miles - Delicias Municipal Presidency Hall - 12 min drive - 6.2 miles - Delicias Clock Tower - 12 min drive - 6.2 miles #### Getting around - Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 65 min drive #### Restaurants - ‪Petricor - ‬3 min drive - ‪El Vado - ‬16 min walk - ‪Samuelito (Seafood and Beers) - ‬9 min drive - ‪Gimnasio municipal Carlos Estege - ‬4 min drive - ‪Gorditas Lily - ‬6 min drive ## About this property ### Kavia Meoqui Hotel & Suites Hotel remodelled in 2020 Take advantage of a garden, a bar and a restaurant at Kavia Meoqui Hotel & Suites. Stay connected with free in-room WiFi. Other perks include: - An outdoor pool - Free self-parking - A 24-hour front desk, luggage storage and tour/ticket information Room features All 54 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and free bottled water. More amenities include: - Select Comfort beds and down duvets - Baths or showers and shampoo - 40-inch Smart TVs with premium channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/61000000/60300000/60291400/60291338/5e1544de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Delicias Delicias - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 360 reviews £54 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=60291338&PinnedHotelID=60291338&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Room, 2 Double Beds | Bathroom | Shower, rainfall showerhead, free toiletries, towels](https://images.trvl-media.com/lodging/35000000/34800000/34799200/34799190/6517ff7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Baeza Delicias - Breakfast included - Free WiFi - Restaurant - Air conditioning 7.6 Good 108 reviews £37 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=34799190&PinnedHotelID=34799190&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/30000/20500/20420/7e458bbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Grande Delicias Delicias - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 825 reviews £74 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=20420&PinnedHotelID=20420&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/8000000/7860000/7853800/7853798/6f4e6a94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### American Inn Hotel & Suites Delicias Delicias - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 345 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=7853798&PinnedHotelID=7853798&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/113000000/112650000/112647300/112647245/bca931f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RIO INN Delicias - Breakfast included - Parking included - Free WiFi - Air conditioning 7.4 Good 3 reviews £53 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=112647245&PinnedHotelID=112647245&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/92000000/91120000/91116600/91116519/aa719b5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Cedros Hotel Inn Delicias Delicias - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 48 reviews £56 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=91116519&PinnedHotelID=91116519&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/41000000/40120000/40110800/40110713/d80fa217.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Inn Delicias - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=40110713&PinnedHotelID=40110713&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116930000/116929500/116929470/eb539189.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious 4-bedroom house with WiFi, Pool, fitness room in welcoming Delicias Delicias - Washer - Dryer - Pet-friendly - Air conditioning £575 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=116929470&PinnedHotelID=116929470&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115830000/115828400/115828303/0ff569d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New apartment, in one of the best areas of the city, ideal for everyone. Delicias - Washer - Dryer - Pet-friendly - Air conditioning £110 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=115828303&PinnedHotelID=115828303&HadPinnedHotel=true®ionId=-1&adults=2) ![Microwave, coffee/tea maker](https://images.trvl-media.com/lodging/38000000/37620000/37614000/37613921/238fc5f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JORGE ALBERTO LOPEZ OLIVAS Delicias - Washer - Dryer - Pet-friendly - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=37613921&PinnedHotelID=37613921&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - La Coruña ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No lift - Well-lit path to entrance ### More - 2 floors - Designated smoking areas - Renovated entire property - June 2020 - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Premium bedding - Select Comfort mattress ### Bathroom - Bathtub or shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with premium cable channels ### Food and drink - Champagne service - Free bottled water ### More - Access via exterior corridors - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 300 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Kavia Meoqui Hotel Suites Kavia Meoqui & Suites Meoqui Kavia Meoqui Hotel & Suites Hotel Kavia Meoqui Hotel & Suites Meoqui Kavia Meoqui Hotel & Suites Hotel Meoqui ## Frequently asked questions ### Does Kavia Meoqui Hotel & Suites have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Kavia Meoqui Hotel & Suites? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Kavia Meoqui Hotel & Suites on 19 Oct 2025 start from £34.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Meoqui-Hotels-Kavia-Meoqui-Hotel-Suites.h57024511.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kavia Meoqui Hotel & Suites pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Kavia Meoqui Hotel & Suites? > Self-parking is free at this property. ### What time is check-in at Kavia Meoqui Hotel & Suites? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Kavia Meoqui Hotel & Suites? > Checkout is at noon. ### Where is Kavia Meoqui Hotel & Suites located? > Situated in Meoqui, this hotel is within 9 miles (15 km) of Museum of Paleontology, Delicias Municipal Presidency Hall and Delicias Clock Tower. Carranza Plaza is 6.7 mi (10.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kavia Meoqui Hotel & Suites Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 84 8 - Good 49 6 - Okay 24 4 - Poor 10 2 - Terrible 13 ### 8.4/10 Cleanliness ### 8.2/10 Staff & service ### 8.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Jesus 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jesus Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Franky 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place to relax ##### Franky Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ana Liza 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Ana Liza Stayed 2 nights in May 2025 ### 8/10 Good #### Daniel 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. Secure gated parking, great for motorcycles. Nice pool area. OXXO next door and a few good food places. Quiet location despite close to the highway. ##### Daniel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Juan 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Juan Stayed 2 nights in May 2025 ### 8/10 Good #### Jose 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They did the best for our stay ##### Jose Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Francisco 31 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place too stay and rest ##### Francisco Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Francisco 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Francisco Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Verified traveller 7 Apr 2025 Disliked: Staff & service #### Wow...meh While the hotel itself is nice, it is unexplainably different. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Franky 14 Apr 2025 Liked: Staff & service, amenities Over all good but to enter or exit the parking was too slow ##### Franky Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Mayra 29 Jul 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities This hotel is not how it seems the food is not included at all you have to pay separately if you want to eat there since they say that they don’t own that restaurant which seemed weird since why is it part of it. If you bring any beverages with you or food just bring a cooler since there is no mini fridge’s there or microwave. The beds are not the comfiest at all it made my back hurt and if you are going to have more than two people staying in one hotel room bring extra towels since they will just give you 2 towels and no extra toilet paper rolls. Service was okay when we went to check in they told us a different price than the price the website told us which was a 25 dollars more than promised to pay, they just blamed the website. ##### Mayra Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Mario 11 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Mario Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Emanuel 23 May 2025 Terrible customer service ##### Emanuel Stayed 1 night in May 2025 ### 10/10 Excellent #### Angeles 3 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was really clean and nice looking facility easy to find and great parking lot. ##### Angeles Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Raul 15 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was so easy to find and personal is helpfull ##### Raul Stayed 1 night in Aug 2022 ### 8/10 Good #### alonso 10 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For clean and welcoming ##### alonso Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### CLAUDIA 3 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Is really nice ,and it looks updated ##### CLAUDIA Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Cesar 25 Nov 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Breakfast was available on site but only included for one person, also the staircase is missing a solid hand rail. Could be a problem for handicapped persons. ##### Cesar Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Ricardo 25 May 2024 Liked: Amenities, property conditions & facilities good ##### Ricardo Stayed 1 night in May 2024 ### 6/10 Okay #### Ofelia 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very accessible to distances where we needed to go. It was close to family too! The only downside to the property was that we didn’t have access to the TV and internet! So with that said we will think about it next time to find a different place to stay and avoid staying there. If we would have called for assistance they wanted to charge us a fee to check on issues. Issues that were already there and they knew that something was wrong and they expected us to pay for damages that existed on the property before our arrival! That is unprofessional and adequate on our part. We would not fix or pay for any other services that needed to be repaired for them! We would rather find somewhere else to stay. We only suggest people call and find out about the services and what all it includes before booking. ##### Ofelia Stayed 1 night in May 2025 ### 4/10 Poor #### Fernando 5 Nov 2023 Disliked: Staff & service, property conditions & facilities, room comfort Restroom shower head had a leak, beds are not comfortable, the check in was confusing. ##### Fernando Stayed 3 nights in Nov 2023 ### 4/10 Poor #### Roy 1 Aug 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Staff was friendly. Facilities were dated. Stayed two nights. Room was not made up the first night. No reserve toilet paper rolls. When we ran out, I had to walk around looking for a cleaning lady to get another roll. ##### Roy Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Ricardo 5 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities n/a ##### Ricardo Stayed 1 night in Sep 2023 ### 4/10 Poor #### Victor 30 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing Cleaning ladys did not clean sheets in a daily basis lots of improvement needed. Also had a gold chain missing from my room ##### Victor Stayed 8 nights in Sep 2023 ### 2/10 Terrible #### Verified traveller 31 Jul 2023 Disliked: Staff & service, property conditions & facilities, room comfort I've booked and stayed at this hotel many times the past year each month for a few nights. Each time there always seems to be a problem or issue and customer service is not a strong suit of this hotel. This most recent last stay was no different and several issues arose: (1) Despite having booked a room with a King Bed for 2 people upon check-in I was told they could only put me in a twin room. (2) Despite having booked for 2 people I was given only 1 free Drink coupon (good only for a beer at the bar worth 20 pesos ($1 USD) and 1 Breakfast coupon. I'm not really sure how that works since we a 2 on the reservation, not to mention the Drink coupon pretty much bing worthless. (3) The hotel decided to keep my 300 peso deposit over a dirty towel they felt they could not clean. I took the towel home and washed it with a little Bleach, it's as good as new. I will be submitting a formal complaint along with evidence. I've lost my patience with this hotel and will no longer be booking stays here... just not worth the nonsense despite being a loyal and repeat client. ##### Verified traveller Stayed 2 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)