Grand Hotel Victoria Concept & Spa

Photo gallery for Grand Hotel Victoria Concept & Spa

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Junior Suite, Lake View | Balcony

Overview of Grand Hotel Victoria Concept & Spa

Grand Hotel Victoria Concept & Spa

5.0 star property

4.7/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Via B. Castelli, 9, Menaggio, Como, 22017

Explore the area

  • Popular LocationMenaggio Beach5 min walk
  • Popular LocationSan Martino Church8 min drive
  • Popular LocationMenaggio and Cadenabbia Golf Club13 min drive
  • AirportLugano (LUG-Agno)65 min drive

Choose dates to view prices

About this area

Menaggio

Located in Menaggio, Grand Hotel Victoria Concept & Spa is on a lake. Villa Carlotta and Villa Melzi are notable landmarks, and the area's natural beauty can be seen at Menaggio Beach and Lake Lugano. Villa Melzi Gardens and Villa Monastero are also worth visiting.

What's nearby

  • Menaggio Beach - 5 min walk
  • San Martino Church - 8 min drive
  • Menaggio and Cadenabbia Golf Club - 13 min drive
  • Castello di Vezio - 27 min drive
  • Villa Monastero - 43 min drive

Getting around

  • Fiumelatte Station - 28 min drive
  • Lugano (LUG-Agno) - 67 min drive

Restaurants

  • Cafè del Pess - 3 min walk
  • Il Ristorante Di Paolo - 3 min walk
  • Osteria il Pozzo - 3 min walk
  • Lugano - 5 min walk
  • Antico Pozzo - 19 min drive

About this property

Grand Hotel Victoria Concept & Spa

5-star luxury hotel near Menaggio Beach
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a fitness centre and 24-hour room service are on-site.
Grand Hotel Victoria Concept & Spa offers 81 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ERRE Spa. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Electric car charging station on site
  • On-site parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Ristorante 1827
  • Ristorante Lago
  • Bar Manzoni
  • Pool Bar Grisol

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Business services

  • Meeting rooms - 4

Outdoors

  • Garden

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during January, February, November and December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 130.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Victoria Concept & Menaggio
Grand Hotel Victoria Concept & Spa Hotel
Grand Hotel Victoria Concept & Spa Menaggio
Grand Hotel Victoria Concept & Spa Hotel Menaggio

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 12 out of 13 reviews
5 - Excellent 92%
Rating 4 - Good. 0 out of 13 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 13 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 13 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 13 reviews
1 - Terrible 8%

5.0/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

5.0/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is extraordinary, the service is above and beyond what we expected and everything was so beautiful! We highly recommend it !
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing hotel. The rooms are beautiful. The spa is a must one of the nicest we have been to. The service all over the hotel is amazing. The front desk in particular are eager to help you with anything. This is our first but by far not our last stay there.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and confortable hotel , it was updated not long ago , rooms are spacious and modern , staff extremely kind and always there for you. Breakfast was included and was very good. Location is perfect , lake front beautiful , definitely will come back.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel, real 5 star hotel
Great hotel, with amazing spa and staff. Its a pure luxury.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Grand Victoria has the most amazing spa, the use of facilities was included in the room rate. The breakfast buffet was the best we’ve experienced. The bed and linens were exquisite. We thoroughly enjoyed our stay and would return annually if possible!
Stayed 2 nights in Apr 2022