Title: WoodSpring Suites Memphis East I-40 Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1688323&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # WoodSpring Suites Memphis East I-40 Suburban hotel in Memphis with free parking ## Photo gallery for WoodSpring Suites Memphis East I-40 ![Exterior - WoodSpring Suites Memphis East I-40 (Memphis)](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/e63c1615.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Studio, 1 Double Bed, Accessible, Kitchen (Roll in shower) | Desk, iron/ironing board, free WiFi, bed sheets - WoodSpring Suites Memphis East I-40 (Memphis)](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/ac93232c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - WoodSpring Suites Memphis East I-40 (Memphis)](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/006be495.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Vending machine - WoodSpring Suites Memphis East I-40 (Memphis)](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/b2d1ce79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laundry room - WoodSpring Suites Memphis East I-40 (Memphis)](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/41039d6d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies WoodSpring Suites Memphis East I-40 provides amenities, such as golfing on-site and laundry facilities. Stay connected with free in-room WiFi. ## Reviews 4.2 ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Laundry room - Kitchen ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=1688323&PinnedHotelID=1688323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=1688323&PinnedHotelID=1688323&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1688323&PinnedHotelID=1688323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1688323&PinnedHotelID=1688323&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1688323&PinnedHotelID=1688323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1688323&PinnedHotelID=1688323&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1688323&PinnedHotelID=1688323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1688323&PinnedHotelID=1688323&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/7ec4479d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Private bathroom Shower/bath combination Microwave Stovetop - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/bae40861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Private bathroom Shower/bath combination Microwave Stovetop - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/bae40861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Non Smoking ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Private bathroom Shower/bath combination Microwave Stovetop - Sleeps 2 - 1 Double Bed ### View all photos for Room, 2 Double Beds, Accessible, Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/c1014bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Accessible, Non Smoking ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Private bathroom Shower/bath combination Microwave Stovetop - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1690000/1688400/1688323/c1014bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Private bathroom Shower/bath combination Microwave Stovetop - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Lobby lounge](https://images.trvl-media.com/lodging/94000000/93140000/93133300/93133212/caf6dce3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Memphis Vitality Hotel Memphis - Pool - Hot tub - Pet-friendly - Parking included 8.4 Very good 1,258 reviews £79 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Memphis-Hotels-Memphis-Vitality-Hotel.h93133212.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=178284&destination=Memphis (and vicinity)&destType=MARKET&latLong=35.14621,-90.05241&searchId=75613a0a-6855-4f0e-b3ec-2063fb6f8c11&top_cur=GBP) Ad ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/2900/2817/1ed10bc6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Memphis, TN - East Memphis - Pool - Pet-friendly - Parking included - Free Wi-Fi 6.0 898 reviews £50 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Memphis-Hotels-Motel-6-Memphis.h2817.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=178284&destination=Memphis (and vicinity)&destType=MARKET&latLong=35.14621,-90.05241&searchId=75613a0a-6855-4f0e-b3ec-2063fb6f8c11&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/83000000/82950000/82940100/82940076/277b7353.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Southland Casino Hotel West Memphis - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMemphis-Hotels-WoodSpring-Suites-Memphis-East-I-40.h1688323.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMemphis-Hotels-WoodSpring-Suites-Memphis-East-I-40.h1688323.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.16252%2C-89.87019&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uPI_hImasJHhOv3FL7aaWHiaJh8=) 5787 Shelby Oaks Dr, Memphis, TN, 38134 #### What's nearby - Methodist Le Bonheur Healthcare \- 8 min walk \- 0.5 miles - Golf and Games Family Park \- 9 min walk \- 0.5 miles - Beale Street \- 15 min drive \- 17.1 miles - FedExForum \- 16 min drive \- 17.5 miles - Graceland \- 20 min drive \- 19.9 miles #### Getting around - Memphis Central Station - 23 min drive - Memphis International Airport (MEM) - 21 min drive #### Restaurants - ‪Sonic Drive-In - ‬19 min walk - ‪Popeyes Louisiana Kitchen - ‬2 min drive - ‪Taco Bell - ‬19 min walk - McDonald's - ‪Dim Sum King - Authentic Chinese Restaurant - ‬2 min drive ## About this property ### WoodSpring Suites Memphis East I-40 Hotel near Wolfchase Galleria WoodSpring Suites Memphis East I-40 provides amenities, such as golfing on-site and laundry facilities. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - Express check-out, a lift and a vending machine Room features All 121 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations - 32-inch flat-screen TVs with premium channels - Kitchens, fridges and microwaves ## Similar properties ![Interior](https://images.trvl-media.com/lodging/121000000/120230000/120225100/120225029/f96d5723.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulip Tree Cottage Memphis - Washing machine - Dryer - Pet-friendly - Free Wi-Fi £417 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=120225029&PinnedHotelID=120225029&HadPinnedHotel=true®ionId=-1&adults=2) ![House, Multiple Beds, Patio, Garden View | Living area](https://images.trvl-media.com/lodging/121000000/120230000/120225100/120225035/992049df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garland Haven Hideaway Both Units Vollintine-Evergreen - Pet-friendly - Free Wi-Fi - Air-conditioning - Barbecue grill [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=120225035&PinnedHotelID=120225035&HadPinnedHotel=true®ionId=-1&adults=2) ![House, Multiple Beds, Patio, Garden View (Parkway Nest) | Living area](https://images.trvl-media.com/lodging/121000000/120230000/120225100/120225042/12986555.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkway Nest Memphis - Washing machine - Dryer - Pet-friendly - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=120225042&PinnedHotelID=120225042&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom (1 Bedroom) | Living area | 50-inch TV with digital channels](https://images.trvl-media.com/lodging/122000000/121760000/121751000/121750992/9e23dc7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Landing Furnished Apartments Downtown Memphis Downtown Memphis - Kitchen - Washing machine - Dryer - Pet-friendly [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=121750992&PinnedHotelID=121750992&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, books](https://images.trvl-media.com/lodging/106000000/105280000/105278300/105278268/84fcf509.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW!! 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check-in end time: 2:00 AM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out fee: USD 50 Express check-out available ### Special check-in instructions The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM) Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 10, per pet, per night, plus a deposit of USD 50 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 34 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet deposit: USD 50 per stay - Pet fee: USD 10 per pet, per night - Service animals are exempt from fees - Late check-out fee: USD 50 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note housekeeping is provided every other week. Towels are available at the front desk between 8 AM - 10 PM. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Value Place Inn Memphis Ne WoodSpring Suites Memphis Northeast Hotel Value Place Memphis TN Northeast Hotel Value Place Memphis TN Northeast WoodSpring Suites Memphis Northeast Hotel WoodSpring Suites Memphis Northeast Memphis WoodSpring Suites Memphis Northeast Hotel Memphis ## Frequently asked questions ### Is WoodSpring Suites Memphis East I-40 pet-friendly? ### How much is parking at WoodSpring Suites Memphis East I-40? ### What time is check-in at WoodSpring Suites Memphis East I-40? ### What time is check-out at WoodSpring Suites Memphis East I-40? ### Where is WoodSpring Suites Memphis East I-40 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## WoodSpring Suites Memphis East I-40 Reviews 4.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.4 Cleanliness ### 6.0 Location ### 5.6 Staff & service ### 3.4 Eco-friendliness ### 4.2 Property conditions & facilities 10 - Excellent 34 8 - Good 44 6 - Okay 45 4 - Poor 63 2 - Terrible 223 ## Reviews ### 2/10 Terrible #### Laura 13 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Dogs off the leash, mold and mildew in the room from several ignored repair requests ##### Laura Stayed 7 nights in Jul 2022 ### 2/10 Terrible #### Joe 10 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Even though I had a confirmation number, there was Even though I had a confirmation number, there was no room available for me. ##### Joe Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### william 5 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 0000 ##### william Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Latoya 27 Jun 2022 Disliked: Amenities, property conditions & facilities I actually did NOT stay the manager gave me an opportunity to look at the property before I paid ANYTHING and for that I am thankful...please remove this from Expedia...this is NOT a good place to stay. It smells bad and the people that stay here are QUESTIONABLE at best. ##### Latoya Stayed 2 nights in Jun 2022 ### 2/10 Terrible #### jody 26 Jun 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities AC was broken and all wiring was exposed. They had a 6 inch fan cooling the room and it was 95 degrees outside. Prostitution was literally in your face as well as drug use. No one was at the desk to check in. It was not a fanctioning hotel by any stretch of the imagination. ##### jody Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Giselle E 20 Jun 2022 Disliked: Cleanliness, staff & service #### It wasn't what I expected When I arrived to check in I already wanted to give up on this reservation. The environment stank a lot, from the reception to the rooms. Coconut smell is dog pee, cigarette and marijuana smell everywhere. Very very dirty place. The receptionists were very attentive and polite, always helpful, but the atmosphere is terrible. I just wanted to get out of there right away. ##### Giselle E Stayed 3 nights in Jun 2022 ### 2/10 Terrible #### Sharon 20 Jun 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was the worst experience EVER! Bathroom didn't even have a door. It was extremely dirty.When you got in the room you were afraid to leave because of the shady people hanging around. Noisy place with people arguing most of the night. The fire alarm was constantly going off. We left 3 nights early and they would not give any type of refund. This place is disgusting and should not even be listed on expedia. ##### Sharon Stayed 7 nights in Jun 2022 ### 2/10 Terrible #### Louis 11 Jun 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel should be NOT listed until remodel all the rooms It’s a complete disaster Very disappointed ##### Louis Stayed 1 night in Jun 2022 ### 4/10 Poor #### Niesha 6 Jun 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Nasty First they put pictures on the website that did not really go with the hotel walked inside it stinks smell like dog pee dog the hallways was dirty the floors was dirty just walking through the building was nasty. The elevator didn't really work went into my room the room look like a cracked room it was nasty and I didn't want to stay there but I had to stay there for that night cuz I just came in that morning and then had to know where to go until the next day so yeah I won't be staying there never ever again ##### Niesha Stayed 4 nights in Jun 2022 ### 2/10 Terrible #### Bill 18 Apr 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unbelievable! Roaches everywhere and the room itself was clearly dilapidated! They had the temperature of the room set at 60° when I got there, probably to keep the roaches dormant. Turn the temps up to 70° or so to be comfortable and had to rush out and return later that evening around 10 -11:00, as soon as I turned the light on there were roaches throughout the room!! The hotel, especially on the inside was decrepit! There is a bullet hole in the elevator door! I would have turned around and walked out when I walked in if I wasn't late for a funeral! When I spoke with the receptionist explaining that I could not spend another night there on April 9th 2022, I asked "you do know this place is overwhelmed with roaches, right", and her reply was "yes, we are aware and we are working on that"!! THEY KNOW THE ROOM WAS ROACH INFESTED, THEY ARE CLEARLY LYING!!! EXPEDIA NEEDS TO INVESTIGATE ISSUES LIKE THIS !! They said since I booked through a third party (Expedia) that I would have to get a refund from them. Expedia is told me the hotel has to refund but will not, They said they have no roaches... LYE ##### Bill Stayed 2 nights in Apr 2022 ### 4/10 Poor #### David 8 Apr 2022 Disliked: Amenities, property conditions & facilities I will not ever stay here again in my life ##### David Stayed 2 nights in Apr 2022 ### 2/10 Terrible #### Trina 1 Apr 2022 Disliked: Cleanliness, staff & service, property conditions & facilities It was nasty I checked out the same day ##### Trina Stayed 5 nights in Mar 2022 ### 2/10 Terrible #### Cedric 13 Mar 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I was not able to check in until 8 o clock while check in was at 3 and when I got to the room it was nasty. The bed was a mess and it was a snow storm so the weather was bad and I couldn’t get another room here ![](https://a.travel-assets.com/ugc/hotel-reviews/77B016EA65A8C14E723BADAF46FF5EE1822CE7B31647184635718.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cedric Stayed 1 night in Mar 2022 ### 2/10 Terrible #### Chiquita 7 Mar 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room had roaches and also the beds were disgusting my bed had blood as if someone had gotten killed on the mattress and I want a refund ##### Chiquita Stayed 2 nights in Mar 2022 ### 2/10 Terrible #### Angela 25 Feb 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Building was nice on the outside but inside was horrible the shower faucet was was coming out the wall the tiles from the bathroom floor was laying around like puzzle pieces Nasty place ##### Angela Stayed 7 nights in Feb 2022 ### 2/10 Terrible #### farima 21 Feb 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothinf. We were not able to check in No one was at the front desk. We called and call none I need my refun. ##### farima Stayed 1 night in Feb 2022 ### 2/10 Terrible #### Antione and sandra 6 Feb 2022 Disliked: Cleanliness, amenities, property conditions & facilities We would not sleep on the bed it was so nasty, finally at 4 in the morning I booked another hotel to stay in. ##### Antione and sandra Stayed 1 night in Feb 2022 ### 6/10 Okay #### Adriane 6 Feb 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Meh Had to get hotel close to home because of a power shortage. Very dated property. Basic room. ##### Adriane Stayed 1 night in Feb 2022 ### 2/10 Terrible #### Javier 27 Jan 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Need renovation and clean ##### Javier Stayed 7 nights in Jan 2022 ### 4/10 Poor #### Tiffany 8 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I stayed here for only 2 weeks was charged 100 deposit but when i checked out no one could remember me given them a deposit and say she didn't put it in the system ##### Tiffany Stayed 1 night in Jan 2022 ### 4/10 Poor #### Verified traveller 2 Jan 2022 Disliked: Staff & service, property conditions & facilities, room comfort The room was lack luster and the front desk was not even open when we arrived for check in. But we were thankful for a place to.stay ##### Verified traveller Stayed 7 nights in Dec 2021 ### 2/10 Terrible #### Verified traveller 29 Dec 2021 Disliked: Staff & service, property conditions & facilities, room comfort Their no refund policy qas hidden in the check in paperwork and had to pay for 3 days i didn't even stay for after checking out early ##### Verified traveller Stayed 9 nights in Dec 2021 ### 2/10 Terrible #### Suzann 27 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### RUN! DO NOT WASTE YOUR MONEY! Horrible!! Arm security met me in parking lot. Gun shots heard in the area. Room was purchased online and paid for. Front desk attempts to get another 70.00 for a pet fee! Room was already 69.00 and that was 68.00 too much! Hotel was advertised as pet friendly and never mentioned extra fee on website at the time of purchase. Lobby had trash all over and dirty. Smell of urine hits you at the front door. I left! Did not stay! Safety issues, shady front desk clerk, and filthy. This place is horrible! ##### Suzann Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Sara 10 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gross. Don’t do it. This place is so gross. I definitely saw a few roaches and the bathroom light was out so I showered in the dark. I did not feel safe and front entrance lock was broken so anyone can enter. I saw several shady looking people and the whole building smelled like cigarettes. Will never go back to this location or any other wood spring suite. ##### Sara Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Lydonia 4 Nov 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Conveniently located ##### Lydonia Stayed 2 nights in Nov 2021 ---