Hotel Napoleon, Ascend Hotel Collection

Photo gallery for Hotel Napoleon, Ascend Hotel Collection

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Premium bedding, pillow-top beds, desk, iron/ironing board
Premium bedding, pillow-top beds, desk, iron/ironing board
Premium bedding, pillow-top beds, desk, iron/ironing board
Premium bedding, pillow-top beds, desk, iron/ironing board

Overview of Hotel Napoleon, Ascend Hotel Collection

Hotel Napoleon, Ascend Hotel Collection

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
179 Madison Ave, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street8 min walk
  • Popular LocationFedEx Forum10 min walk
  • Popular LocationNational Civil Rights Museum at the Lorraine Motel17 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)14 min drive

Choose dates to view prices

About this area

Memphis

Hotel Napoleon, Ascend Hotel Collection is located in Downtown Memphis, a neighbourhood in Memphis, and is in the entertainment district. Orpheum Theatre and National Civil Rights Museum at the Lorraine Motel are cultural highlights, and some of the area's popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at FedEx Forum or AutoZone Park.

What's nearby

  • AutoZone Park - 4 min walk
  • Memphis Rock 'n' Soul Museum - 7 min walk
  • Beale Street - 8 min walk
  • FedEx Forum - 10 min walk
  • National Civil Rights Museum at the Lorraine Motel - 17 min walk

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • McEwen's on Monroe - 3 min walk
  • Cafe Keough - 4 min walk
  • Automatic Slims - 4 min walk
  • Flight Restaurant and Wine Bar - 4 min walk
  • Dejavu - 5 min walk

About this property

Hotel Napoleon, Ascend Hotel Collection

4-star Memphis hotel in Downtown Memphis, walk to Beale Street
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a business centre. All 58 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and MP3 docking stations are standard, as are flat-screen TVs with cable channels.
Hotel Napoleon, Ascend Hotel Collection offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 10.00 per day)

Food and drink

  • Full breakfast available for a fee daily: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Luggage storage

Languages spoken

  • English

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • Luna Restaurant & Bar

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 52-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Covered self-parking fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Napoleon, Ascend Collection
Hotel Napoleon, Ascend Hotel Collection Hotel
Hotel Napoleon, Ascend Hotel Collection Memphis
Hotel Napoleon an Ascend Hotel Collection Member
Hotel Napoleon, Ascend Hotel Collection Hotel Memphis

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 273 out of 546 reviews
5 - Excellent 50%
Rating 4 - Good. 177 out of 546 reviews
4 - Good 32%
Rating 3 - Okay. 49 out of 546 reviews
3 - Okay 9%
Rating 2 - Poor. 30 out of 546 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 546 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Historic building. Great staff , very accommodating.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really felt comfortable here. Very clean new staff super friendly and helpful. Loved it. Price per night very affordable. Staff. GREAT.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient location. Room looked like the only thing that had been cleaned was the bed and bathroom sink. Otherwise surfaces did not look like they had been wiped down. There was trash on the floor of the bathroom. Would not stay here again.
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

1/5 Terrible

Business traveller
Disliked: Property conditions & facilities, room comfort
Automatic front door broken, had to pry open for entry and then close myself per staff instruction. Alarm went off at 5:00 across all hotel and wasn't even turned off by 7:30 when I left.
Stayed 1 night in Feb 2022