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Overview of Hotel Napoleon, Ascend Hotel Collection

Photo gallery

Featured image
Premium bedding, pillow-top beds, desk, iron/ironing board
Premium bedding, pillow-top beds, desk, iron/ironing board
Premium bedding, pillow-top beds, desk, iron/ironing board
Premium bedding, pillow-top beds, desk, iron/ironing board

Hotel Napoleon, Ascend Hotel Collection

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCourt Square4 min walk
    Popular LocationAutoZone Park4 min walk
    Popular LocationSt. Peter Catholic Church6 min walk
    AirportMemphis, TN (MEM-Memphis Intl.)14 min drive

Choose dates to view prices

Deluxe Room, 2 Queen Beds, Non Smoking

5/5 guest room rating
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

4.5/5 guest room rating
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Corner

3.8/5 guest room rating
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

4.9/5 guest room rating
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

No guest room rating
  • Sleeps 4
  • 2 Queen Beds

About this area

Memphis

Located in Memphis, Hotel Napoleon, Ascend Hotel Collection is in the city centre. National Civil Rights Museum at the Lorraine Motel and Sun Studio are notable landmarks, and the area's natural beauty can be seen at Beale Street Landing and Tom Lee Park. Looking to enjoy an event or a game? See what's going on at FedEx Forum or AutoZone Park.
Popular Location

What's nearby

  • Court Square - 4 min walk
  • AutoZone Park - 4 min walk
  • St. Peter Catholic Church - 6 min walk
  • Memphis Rock 'n' Soul Museum - 7 min walk
  • Beale Street - 8 min walk

Getting around

  • Memphis Central Station - 5 min drive
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • Luna Restaurant & Bar — 1 min walk
  • Blue Plate Cafe - 4 min walk
  • Capriccio Grill - 4 min walk
  • Cafe Keough - 4 min walk
  • Flight Restaurant and Wine Bar - 4 min walk

About this property

Hotel Napoleon, Ascend Hotel Collection

4-star Memphis hotel in Downtown Memphis, walk to Beale Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a business centre. All 58 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. Complimentary wireless Internet access and MP3 docking stations are standard, as are flat-screen TVs with cable channels.
Hotel Napoleon, Ascend Hotel Collection offers 58 forms of air-conditioned accommodation with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 8.00 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 52-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Secured self-parking fee: USD 8.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Napoleon, Ascend Collection
Hotel Napoleon, Ascend Hotel Collection Hotel
Hotel Napoleon, Ascend Hotel Collection Memphis
Hotel Napoleon an Ascend Hotel Collection Member
Hotel Napoleon, Ascend Hotel Collection Hotel Memphis

Frequently asked questions

Can I cancel my reservation for free at Hotel Napoleon, Ascend Hotel Collection and receive a full refund?
Yes, Hotel Napoleon, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Napoleon, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Napoleon, Ascend Hotel Collection?
As of 11 Apr 2021, prices found for a 1-night stay for 2 adults at Hotel Napoleon, Ascend Hotel Collection on 12 Apr 2021 start from £126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Napoleon, Ascend Hotel Collection pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Napoleon, Ascend Hotel Collection?
Self-parking is available for USD 8.00 per day.
What time is check-in at Hotel Napoleon, Ascend Hotel Collection?
Check-in begins at 3 PM.
What time is check-out at Hotel Napoleon, Ascend Hotel Collection?
Checkout is at 11 AM.
Where is Hotel Napoleon, Ascend Hotel Collection located?
Located in Downtown Memphis, this hotel is within a 5-minute walk of Court Square and AutoZone Park. Beale Street and FedEx Forum are also within 10 minutes. Memphis Central Station is 21 minutes by foot.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 235 out of 451 reviews
5 - Excellent 52%
Rating 4 - Good. 147 out of 451 reviews
4 - Good 33%
Rating 3 - Okay. 38 out of 451 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 451 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 451 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could’ve been cleaner didn’t receive housekeeping and had to ask for towels and toilets paper but nice friendly staff, room and location
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Cool character. Well apportioned rooms. Felt like I was staying somewhere special. But was not over done. VERY friendly (Rock and Terry especially). Super location. Parking was EASY next door in a garage. Would most definitely stay again.
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building, location was great, staff were all very friendly
Stayed 1 night in Mar 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Upon check in, the shower stall in room was not cleaned. Stayed 2 nights and no maid service did to COVID, but then took 2 calls and a visit to front desk to find out about no turn down service and to get clean towels.
Stayed 2 nights in Mar 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine very friendly staff. Very pretty property.
Stayed 2 nights in Mar 2021

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