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Reviews of Drury Inn & Suites Memphis Southaven

3 out of 5
Drury Inn & Suites Memphis Southaven
735 Goodman Rd W., Horn Lake, MS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derick

Travelled with family
Cleanliness and safe environment plus shopping convenience
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joe Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best!!
Stayed 1 night in Apr 2024

8/10 Good

Sheri

Travelled with family
Never anyone at the front desk, & very slow elevators. Extremely clean!!
Stayed 2 nights in Apr 2024

6/10 Okay

Bradley

Travelled with partner
Liked: Staff & service
Room was way to warm and would not cool down enough to be comfortable Traffic noise was terrible also. Room was clean so that was a plus
Stayed 1 night in Apr 2024

10/10 Excellent

Kenyon

Travelled with partner
Liked: Amenities
Great location for food and close to interstate.Drury hotel was fantastic. Had free dinner and free breakfast and 3 free mixed alcoholic drinks.
Stayed 1 night in Apr 2024

10/10 Excellent

Mr Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room close to car on the gound floor. Great time. Good breakfast!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Leslie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, amenities
I love this place
Stayed 1 night in Mar 2024

4/10 Poor

Travis

Travelled with family
The traffic car noise outside room kept me up almost all night. King suite with food out was below average. The fold out in the suite was terrible. Bedding was stuffed in a bag and was not adequate. Breakfast was below average.
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as stated on website no surprises like no hot tub which keeps happening Expedia needs to fix that

10/10 Excellent

John, Murphysboro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed there many times. The staff is GREAT!
Stayed 3 nights in Mar 2024

6/10 Okay

David

Travelled with partner
Liked: Amenities
located on a very busy and loud hiway, (bring ear plugs) and a super bright parking lot shining directly into the room all night
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and beds were comfortable. The elevator closest to our room was broken and the hot tub was cold. Overall a decent stay.
Stayed 1 night in Mar 2024

4/10 Poor

Kathy

Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty. We also ask to not have a handicap room but they said the was all they had when we arrived.
Stayed 1 night in Mar 2024

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Nice Drury Inn. Plain but clean and nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Liked: Cleanliness, amenities
Love drury inn
Stayed 1 night in Feb 2024

8/10 Good

Kassy032

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This was my first time ever staying in a Drury Inn. I really enjoyed my stay at this Drury Inn. The check in clerk Therese was very nice and warming. I will definitely stay at this hotel again. I had a few hiccups but nothing worth mentioning to take away how great of experience I had.
Stayed 1 night in Feb 2024

8/10 Good

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the bbq restaurant across the street was a 10 out of 10
Stayed 1 night in Feb 2024

10/10 Excellent

Kraig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the Happy Hour but it was very loud - and we have been to a lot of bars over the years.
Stayed 1 night in Feb 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely clean! The staff made sure that we had everything that we needed! Everybody is polite and cordial like they really, really appreciated us staying there! Our 3rd stay.
Stayed 5 nights in Jan 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hot tub was disgusting. Everything else was fine
Stayed 1 night in Feb 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noise from traffic
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a staycation for me, i really like the environment, and it was peace and quiet. Yes i would stay again, and also the breakfast was ok, and the the evening snacks was also ok.
Stayed 2 nights in Jan 2024

10/10 Excellent

David Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean! Staff is awesome
Stayed 1 night in Jan 2024

4/10 Poor

april

Travelled with family
Disliked: Amenities, property conditions & facilities
I use Drury for all my travel needs! The whirlpool was filthy with scaly skins! There are bedbugs in room 328!
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
Amazing stay. Food was delicious. Hotel staff was very friendly. I had a problem at 1st with a room, but the MOD MacKenzie did an excellent job taking care of it in a very timely manner. My son and grandson enjoyed the pool jacuzzi and weight room. We will definitely stay again!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay.
Stayed 1 night in Jan 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised by Pet Fee
Always used Drury Inns because of our dogs. Hadn’t had them in a few years but picked up new puppies on this trip and was upset to see there is a pet fee now with this hotel. Didn’t see that in the reservation but paid at hotel. I will definitely stay at a pet friendly hotel in the future that doesn’t charge. Plus, hotel is Hard in and out, especially when traffic is busy. Overall accommodations were nice and clean. Nice breakfast and the staff is nice
Stayed 1 night in Jan 2024

8/10 Good

Tonya, Poplar Bluff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time we stayed at a Drury hotel. We are pleasantly surprised there was a free hot dinner available when we arrived! Mashed potatoes, meatballs and veggies. This was great after completing a 13 hour drive from MN. The free hot breakfast was amazing too! So many options for food. We will definitely be staying again!
Stayed 1 night in Jan 2024

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stop scrolling and stay here!
Checking in was quick with warm conversation, three complimentary cocktails paired with a good dinner buffet was an unexpected treat, rooms were very clean, comfortable beds, my wife was ecstatic that target was across the street. I stay at this chain whenever it is an option. Never disappoints
Stayed 1 night in Jan 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Henry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always very kind and helpful. We have stayed here a few times, and the staff has always been very nice. We also enjoyed the breakfast and the special evening meals.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Amenities
Very nice property in a nice, updated area. Apps and drinks, along with breakfast, are included and all excellent. This is a great choice!
Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful pet friendly with lots of additional benefits for the money!
Stayed 1 night in Jan 2024

10/10 Excellent

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

DeAndre

Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Janice

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ran out of food!
Our room was clean and comfy!! We stayed over NYE and the free food at the kickback was gone by 6:30, never refilled. The drink station was manned by one person so we didn’t receive any drinks because the line was so long. They shut down exactly at 7pm, not a minute after. I felt like on NYE they should have had more staff. We were depending on getting to eat and have a couple cocktails on New Years Eve!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Danielle Perez de

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great other than flights flying close over early
Everything was great except for airplanes taking off over us at 4am both days and a dog barking wee hours both which Drury had no control over.
Stayed 2 nights in Dec 2023