Title: Riverside Apartments Melbourne Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Riverside Apartments Melbourne Riverwalk hotel with fitness centre and restaurant ![Three Bedroom City View Apartment - Riverside Tower | View from room](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/922b9d85.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Two Bedroom Penthouse - Riverside Tower | View from room](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/f7f93d09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two Bedroom Riverview Apartment - Riverside Tower | Living room | 32-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/7cd1a4cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/dd0705b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![One Bedroom Deluxe Apartment - Riverside Tower | Desk, blackout curtains, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/f3ca7368.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Riverside Apartments Melbourne offers a luxurious retreat in the heart of Melbourne, with amenities like an on-site gym and airport shuttle to keep you connected. Savor breakfast at Rustiq cafe or unwind with al fresco dining, while enjoying perks like babysitting services and free in-room WiFi; previous guests rave about the property's first-rate condition. 7.4 Good ## Popular amenities - Gym - Laundry - Parking included - Kitchen - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=7608605&PinnedHotelID=7608605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=7608605&PinnedHotelID=7608605&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=7608605&PinnedHotelID=7608605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=7608605&PinnedHotelID=7608605&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=7608605&PinnedHotelID=7608605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=7608605&PinnedHotelID=7608605&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7608605&PinnedHotelID=7608605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7608605&PinnedHotelID=7608605&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Two Bedroom Penthouse - Riverside Tower | Desk, blackout curtains, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/fa33b4cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Penthouse - Riverside Tower ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LCD TV - 1054 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds ![One Bedroom Standard Apartment - Annex Tower | Desk, blackout curtains, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/bd6deb05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Standard Apartment - Annex Tower ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LCD TV Separate bedroom - 592 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![One Bedroom Deluxe Apartment - Riverside Tower | Desk, blackout curtains, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/b60d9219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Deluxe Apartment - Riverside Tower ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LCD TV - 915 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Two Bedroom Standard Apartment - (no view) Riverside Tower | Desk, blackout curtains, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/a4f78841.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Standard Apartment - (no view) Riverside Tower ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LCD TV - 1055 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Queen Bed ![Two Bedroom Riverview Apartment - Riverside Tower | View from room](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/563cd758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Riverview Apartment - Riverside Tower ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LCD TV - 1055 sq ft - 2 bedrooms - Sleeps 5 - 1 Queen Bed and 1 King Bed ![Two Bedroom Deluxe Apartment City View - Riverside Tower | Desk, blackout curtains, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/f484caa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Deluxe Apartment City View - Riverside Tower ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LCD TV - 1055 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 Queen Bed and 1 King Bed ![Three Bedroom City View Apartment - Riverside Tower | Desk, blackout curtains, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/a8323c93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom City View Apartment - Riverside Tower ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LCD TV - 1130 sq ft - 3 bedrooms - Sleeps 7 - 1 King Bed, 1 Queen Bed and 2 Single Beds ![Desk, blackout curtains, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/8000000/7610000/7608700/7608605/a69deb92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Penthouse - Riverside Tower ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LCD TV - 1130 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/15800/15740/eb31c93a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Melbourne on Collins Melbourne Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,005 reviews £88 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Melbourne-Hotels-Novotel-Melbourne-On-Collins.h15740.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=320a636c-769b-4d3b-9e5f-b09834c1d4ab&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/2200/2112/cf035210.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Langham, Melbourne Southbank - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Riverside-Apartments-Melbourne.h7608605.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Riverside-Apartments-Melbourne.h7608605.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-37.81974%2C144.95828&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cO_2_K2Ju4JOfTivj5HOOJm6G5o=) 474 Flinders Street, Melbourne, VIC, 3000 #### What's nearby - SEA LIFE Melbourne - 1 min walk - 0.0 miles - Collins Street - 3 min walk - 0.2 miles - Crown Casino - 5 min walk - 0.3 miles - Melbourne Convention and Exhibition Centre - 5 min walk - 0.3 miles - Melbourne Central - 14 min walk - 0.8 miles #### Getting around - Southern Cross Station - 9 min walk - Flagstaff Station - 12 min walk - Melbourne, VIC (MEB-Essendon) - 23 min drive #### Restaurants - ‪Vue de monde - ‬3 min walk - ‪The Hardware Société - ‬3 min walk - ‪State of Grace - ‬2 min walk - ‪Lui Bar - ‬2 min walk - ‪Rare Steakhouse Downtown - ‬2 min walk ## About this property ### Riverside Apartments Melbourne Upscale hotel near SEA LIFE Melbourne Located close to Crown Casino and Melbourne Convention and Exhibition Centre, Riverside Apartments Melbourne provides an airport shuttle, dry cleaning/laundry services and a gym. The on-site restaurant, Rustiq cafe, offers breakfast, lunch and al fresco dining. In addition to babysitting and a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - Express check-out, a lift and smoke-free property - Luggage storage, a vending machine and multilingual staff - Guest reviews say great things about the first-rate property condition Room features All 50 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and separate dining areas. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Showers, free toiletries and hairdryers - 32-inch LCD TVs with digital channels - Separate sitting areas, separate dining areas and kitchens ## Similar properties ![One Bedroom Apartment | In-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/6000000/5560000/5556000/5555953/51f12043.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pegasus Apart'Hotel Melbourne Central Business District - Pool - Hot tub - Kitchen - Dryer 8.8 Excellent 8,193 reviews £58 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=5555953&PinnedHotelID=5555953&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/43800/43703/27c7ffcc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amora Hotel Riverwalk Melbourne Richmond - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,005 reviews £88 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=43703&PinnedHotelID=43703&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/9000000/8290000/8284000/8283982/91fd3083.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aura on Flinders Serviced Apartments Melbourne Central Business District - Kitchen - Washer - Dryer - Free WiFi 8.2 Very good 3,192 reviews £56 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=8283982&PinnedHotelID=8283982&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Penthouse | View from room](https://images.trvl-media.com/lodging/94000000/93480000/93476400/93476355/f5905280.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Canvas Apartment Hotel Melbourne Central Business District - Kitchen - Free WiFi - Air conditioning - Laundry 8.6 Excellent 395 reviews £77 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=93476355&PinnedHotelID=93476355&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:30 AM to 9:30 PM, pool loungers](https://images.trvl-media.com/lodging/41000000/40180000/40173100/40173100/b48725d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adina Apartment Hotel Melbourne Southbank Southbank - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 760 reviews £79 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=40173100&PinnedHotelID=40173100&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch served; 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check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability Late check-out fee: AUD 30 Express check-out available ### Special check-in instructions The property charges 1.5 per cent for credit card payments Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking At check-in, guests must provide a record of full COVID-19 vaccination For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 40.0 per night. Cots (infant beds) are available for AUD 10.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 250.00 per stay We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: AUD 30 (subject to availability) - Crib (infant bed) fee: AUD 10.0 per night - Rollaway bed fee: AUD 40.0 per night - Credit card charges are subject to a surcharge of 1.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards; cash is not accepted On-site parties or group events are strictly prohibited Safety features at this property include a smoke detector This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property No visitors or unregistered guests are allowed in guestrooms 10 PM. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms Parking height restrictions apply ### National rating This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia. ### Property is also known as Riverside Apartments Melbourne Apartment Best Western Riverside Apartments Melbourne Best Western Riverside Melbourne Best Western Riverside Apartments Hotel Melbourne Best Western Riverside Apartments Apartment Melbourne Best Western Riverside Apartments Apartment Riverside Apartments Apartment Melbourne Riverside Apartments Melbourne Best Western Riverside Apartments Best Riversi Apartments Riverside Apartments Melbourne Hotel Riverside Apartments Melbourne Melbourne Riverside Apartments Melbourne Hotel Melbourne ## Frequently asked questions ### Is Riverside Apartments Melbourne pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Riverside Apartments Melbourne? > Self-parking is free at this property. ### What time is check-in at Riverside Apartments Melbourne? > Check-in start time: 2 PM; check-in end time: anytime. ### What time is check-out at Riverside Apartments Melbourne? > Checkout is at 10 AM. Late checkout is available for AUD 30 (subject to availability). ### Where is Riverside Apartments Melbourne located? > Located in Melbourne Central Business District, this hotel is within a 10-minute walk of SEA LIFE Melbourne, Melbourne Convention and Exhibition Centre and Crown Casino. DFO South Wharf and Melbourne Central are also within 1 mi (2 km). Flagstaff Station is 12 minutes by foot and Melbourne Central Station is 19 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Riverside Apartments Melbourne Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 239 8 - Good 395 6 - Okay 207 4 - Poor 106 2 - Terrible 54 ### 7.6/10 Cleanliness ### 8.0/10 Staff & service ### 7.4/10 Amenities ### 7.0/10 Property conditions & facilities ### 6/10 Okay #### Tanika 27 Jul 2022 Liked: Amenities Disliked: Cleanliness The location was great in Melbourne ##### Tanika Stayed 1 night in Jul 2022 ### 8/10 Good #### Daniell 25 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Its very nice location. Well priced! ##### Daniell Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Asfen 9 Jul 2022 Liked: Cleanliness, room comfort, communication Very nice and clean apartment. Friendly staff ##### Asfen Stayed 3 nights in Jul 2022 ### 8/10 Good #### MARK 1 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Transport at front of property easy walk to casino and shops. Apartment spacious and clean ##### MARK ### 8/10 Good #### dean 21 Jul 2022 Liked: Cleanliness, room comfort, communication #### An extended long weekend footy trip Great location for both MCG and Etihad stadiums, casino, restaurants, shops, trams,trains, etc. ##### dean Stayed 5 nights in Jul 2022 ### 10/10 Excellent #### Timothy 25 Oct 2022 Liked: Cleanliness, room comfort, communication Great location. Less than 5 minutes to Casino. 10 minutes to Flinders St Station. No complaints here :) ##### Timothy Stayed 2 nights in Oct 2022 ### 8/10 Good #### Jarad 21 Jul 2022 Liked: Cleanliness Great location. Room was nice although couldn’t close 1 of the windows and the bedside lamp was broken. The staff were a little difficult to understand. ##### Jarad Stayed 1 night in Jul 2022 ### 8/10 Good #### Christopher 10 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was good but could do with thicker glass or some sort of sound barrier to reduce noise of trains. Other then that I really enjoyed my stay for the price I paid. ##### Christopher Stayed 4 nights in Oct 2022 ### 4/10 Poor #### Verified traveller 27 Oct 2022 Disliked: Cleanliness, room comfort #### Very average - poorly maintained and worn out It is a very average stay. The Annex building was very poorly maintained, lift wasnt working to our floor, interiors were worn out. 2-star place at best. ##### Verified traveller Stayed 4 nights in Oct 2022 ### 8/10 Good #### Bernard 4 Jul 2022 Liked: Communication Disliked: Cleanliness #### Great location - nice views Location was excellent for our week at the Melbourne Convention Centre. The hotel room itself was pretty disappointing. The carpet was soiled and had cigarette burns, in the bathroom doors were falling off the cabinets and the air conditioning could not be adjusted. The TV in the main bedroom did not work. Ok for business as we were out most of the time, beds were surprisingly good and the towels were changed daily so some good things to report. ![](https://a.travel-assets.com/ugc/hotel-reviews/26B68185F0E076FAA3ABC9481F84121EF49E8A051656904263628.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bernard Stayed 5 nights in Jun 2022 ### 4/10 Poor #### Chris 13 Oct 2022 Liked: Room comfort #### Comfortable but a little rundown with poor service Had a toilet that was running and dripping in the cistern the entire 5 night stay despite repeated requests to reception. General condition of the place was a little rundown and no housekeeping the entire stay. On the positive, my apartment had a full kitchen, very large living area for the price and the location was great for the Melbourne Convention and Exhibition Centre. ##### Chris Stayed 5 nights in Oct 2022 ### 4/10 Poor #### Douglas 15 Oct 2022 Disliked: Cleanliness, property conditions & facilities, communication first room they gave me wasn't cleaned before i arrived. had to call up reception and they moved me to another room not the best start but the new room was on the third floor and a sign on the elevator told me that it only went to the second and from there i had to go up the fire escape and and get to my room that way. the room was large and spacious but carpets had stains one of the window blinds was missing and the walls had several hole that where they have been haphazardly patch over. ultimately a massive disappointment ##### Douglas Stayed 4 nights in Oct 2022 ### 8/10 Good #### Ross 26 Jun 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Location is very good, being close to train stations, shopping and dining options. Very noisy on Saturday night through to Sunday morning due to patrons of various local entertainment venues flowing on to the street and shouting etc. Somewhat noisy on other nights due to proximity of a loading dock opposite the apartment building. Very clean. Note reception has limited hours of operation. ##### Ross Stayed 4 nights in Jun 2022 ### 4/10 Poor #### Jemma 20 Jun 2022 Disliked: Amenities, property conditions & facilities, communication Got told that all rooms had balconies however we were given one without. We were taken to a separate building away from the main building too which there was no mention of prior. ##### Jemma Stayed 1 night in Jun 2022 ### 4/10 Poor #### Verified traveller 14 Jun 2022 Disliked: Room comfort They put me on other old building (not in the riverside aprtment itself). They said they are also manage another building and it is 4 storeys old building. So not convinient ##### Verified traveller Stayed 1 night in Jun 2022 ### 4/10 Poor #### Deborah 9 Jun 2022 Disliked: Room comfort #### Disappointed Disappointing- apartment badly in need of an update and nothing like the leading photos. As soon as you open the door there was a steep set of about 20 stairs. The lounges were old and uncomfortable. To get to garage was not easy had to go outside, around the corner and put a key in a lock on the wall. Not able to be done from car. Elevator did not connect to apartment at all. ![](https://a.travel-assets.com/ugc/hotel-reviews/8B52CC00AF4F446D89B91BB65CA4236E0C291C6B1654741127825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/92C047862E5C499D9BDEEC56E4F2F3FF97A0F1FF1654741156332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E8B4947FFCDB4EA78FC143473B8584CA09CC54091654741157873.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deborah Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Kathy 6 Jun 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication the property as a accommodation was very good liked it a lot. would recommend the property. as for the service it failed all aspects. Not happy about the 2 rooms not ready, put into 2 bedroom then tried moving us out next day but only 1 couple nowhere for the other. if got over these hurdles will be a good place to stay. ##### Kathy Stayed 2 nights in Jun 2022 ### 8/10 Good #### lisa 29 May 2022 Liked: Cleanliness, amenities Massive apartment, a little tired and untidy outside. Suited our needs with tram outside and easy walk to trains and south bank ##### lisa Stayed 1 night in May 2022 ### 2/10 Terrible #### Gonzalo Andres Sebastian Mejias 24 May 2022 Disliked: Cleanliness, amenities, property conditions & facilities The receptionist was very friendly. However the room i was put up in was litterally a crack den. There were chunks of carpet missing and burn marks everywhere, melted light switches with missing fire alarms and stains all down the walls and curtains. Would not recommend. ##### Gonzalo Andres Sebastian Mejias Stayed 3 nights in May 2022 ### 10/10 Excellent #### Belinda 22 May 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy check in, good priced onsite parking, room was fantastic and very good value for money, and the location was second to none! Highly recommend and I’ll definitely be staying there again! ##### Belinda Stayed 1 night in May 2022 ### 4/10 Poor #### Paul 15 May 2022 Disliked: Cleanliness, communication #### Very very average When we book this on your website the photos you show us nothing like the room we got it was average very very average it had stains all over The carpet is very old it’s not connected to the one used advertised I have booked I reckon around 12 rooms with you and this is no doubt the worst I stay in the city often I would think twice before going for your website again because it was crap it was just a room ##### Paul Stayed 1 night in May 2022 ### 6/10 Okay #### Peter 14 May 2022 Liked: Room comfort, communication #### The Penthouse - Disappointment We booked the 3 Bedroom Penthouse - Riverside Tower expecting to see river views as described. To our disappointment there were certainly no views as per the photos advertised. The outdoor area was certainly nothing beautiful. Every planter pot was a mass of weeds and the area was very unattractive. The BBQ was a disgrace with rusty hot plate. The bathrooms were beautiful, obviously recently renovated and the beds were very comfortable. Lounge and shag pile rug not very attractive. Generally, in need of further renovation to call this ‘The Penthouse’. ##### Peter Stayed 1 night in May 2022 ### 2/10 Terrible #### Chris 14 May 2022 Liked: Cleanliness Disliked: Room comfort, communication Lift not working and no one to take calls for after 9pm as was left outside for two hours unable to get up to my room . Was instructed by another customer who stayed before as entry via building next door as fire exit to walk up the stairs is via the property next door. Also very noisy as cnr of major Roads and poor insulation to keep noice out ##### Chris Stayed 2 nights in May 2022 ### 4/10 Poor #### Ross 13 May 2022 Disliked: Cleanliness, room comfort, communication #### Good location but awful maintenance and service No one can argue that the apartments are not well located. The price paid represents good value for that location so some '3 star' standard of accommodaion is expected. Nevertheless the standard of maintenance of the apartment showed a gross lack of attention. It wasn't as if the issues were recent or unforseen, the problems seemed long standing and should have been rectified under normal maintenance. In detail: door lock to balcony broken, mould in bathroom, leaking fridge, loose powerpoint, no tv remote in the bedroom and no heating apart from a column oil heater with broken legs that fell over easily (and had done often in the past judging by scorch marks on the carpet). Attempts to fix the aircon system failed and small fan heater was eventually provided on the last day of the stay. Attempts to contact reception during the advertised 11 to 7 timeframe proved difficult and the person who answered the phone option was unable or perhaps unwilling to provide the name or number for the manager. Overall this place could represent some of the best value accommodation in Melbourne but it needs to have a serious maintenance audit and remedy. ![](https://a.travel-assets.com/ugc/hotel-reviews/00B107FE6854F22DBF3BC79977E80C2818556DB21652416845890.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C685F2A5736F20DE04A22CDD22852CE65D8672C71652416868358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2DBAFBAC1730B2D5719BDF7DF55F599A43B1B7A51652416881997.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E428AD7D9CDB486AF16F703917CDEE66DDB2F9241652416892042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ross Stayed 3 nights in May 2022 ### 8/10 Good #### John Anthony 11 May 2022 Liked: Cleanliness, amenities, property conditions & facilities Good view of river ##### John Anthony Stayed 2 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [Pan Pacific Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Pan-Pacific-Melbourne.h2432787.Hotel-Information) > > [Hotels near Edinburgh Playhouse Theatre](https://www.expedia.co.uk/Edinburgh-Playhouse-Theatre-Hotels.0-l6081275-0.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Warwick](https://www.expedia.co.uk/Warwick-Hotels-Spa-Hotels.0-0-d5463-tSpaHotels.Travel-Guide-Filter-Hotels) > > [InterContinental Doha Beach & Spa by IHG](https://www.expedia.co.uk/Doha-Hotels-InterContinental-Doha.h561131.Hotel-Information) > > [Crowne Plaza Melbourne by IHG](https://www.expedia.co.uk/Melbourne-Hotels-Crowne-Plaza-Melbourne.h845390.Hotel-Information) > > [The Waverley International Hotel](https://www.expedia.co.uk/Melbourne-Hotels-The-Waverley-International-Hotel.h3504259.Hotel-Information) > > [Holiday Inn Melbourne Airport by IHG](https://www.expedia.co.uk/Melbourne-Hotels-Holiday-Inn-Melbourne-Airport.h12401.Hotel-Information) > > [Comfort Apartments Royal Gardens](https://www.expedia.co.uk/Melbourne-Hotels-Royal-Gardens.h425401.Hotel-Information) > > [Forty Seven Hotel Manchester, WorldHotels Crafted](https://www.expedia.co.uk/Manchester-Hotels-Forty-Seven.h82839304.Hotel-Information) > > [Hotels near LEGOLAND® Windsor](https://www.expedia.co.uk/LEGOLAND-Windsor-Hotels.0-l6083947-0.Travel-Guide-Filter-Hotels) > > [Travelodge Hotel Melbourne Docklands](https://www.expedia.co.uk/Melbourne-Hotels-Travelodge-Hotel-Melbourne-Docklands.h3033860.Hotel-Information) > > [Iberostar Hotels in Dubrovnik](https://www.expedia.co.uk/Dubrovnik-Hotels-Iberostar.0-0-d553248635126030638--bIberostar.Travel-Guide-Filter-Hotels) > > [Hotels with Connecting Rooms in Europe](https://www.expedia.co.uk/Destinations-In-Europe-Hotel-With-Connecting-Rooms.0-0-d6022967-thotelwithconnectingrooms.Hotel-Filter-Destinations) > > [Ovolo South Yarra](https://www.expedia.co.uk/Melbourne-Hotels-Ovolo-South-Yarra.h63305062.Hotel-Information) > > [Carlton Lygon Lodge](https://www.expedia.co.uk/Melbourne-Hotels-Carlton-Lygon-Lodge.h4790050.Hotel-Information) > > [Mercure Melbourne Southbank](https://www.expedia.co.uk/Melbourne-Hotels-Mercure-Melbourne-Southbank.h898381.Hotel-Information) > > [Hotels in Hartford](https://www.expedia.co.uk/Hartford-Hotels.d180005.Travel-Guide-Hotels) ### Flights > [Flights from Liverpool (LPL) to Brussels (BRU)](https://www.expedia.co.uk/lp/flights/lpl/bru/liverpool-to-brussels) > > [easyJet Gatwick (LGW) to Timi (PFO) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-gatwick-to-paphos-intl/u2/lgw/pfo) ### Cars > [Car hire in Atherstone](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Atherstone.d6048690.Car-Hire-Guide) > > [Car hire in Chicago](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-OHare-Intl.d4477519.Car-Hire-Guide) > > [Enterprise Car Rentals In Liverpool City Centre](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Liverpool-City-Centre.d6336703-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Bowness-on-Windermere](https://www.expedia.co.uk/Things-To-Do-In-Bowness-On-Windermere.d55505.Travel-Guide-Activities) ### Packages > [France](https://www.expedia.co.uk/lp/theme-holidays/pet-friendly-holidays/59/France) > > [La Rochelle Holidays](https://www.expedia.co.uk/La-Rochelle.d2133.Holidays-City-Breaks) ### Holiday Rentals > [York Holiday Rentals](https://www.expedia.co.uk/York-Holiday-Rentals.d5489.Travel-Guide-HolidayRentals) > > [Costa del Sol Holiday Rentals](https://www.expedia.co.uk/Costa-Del-Sol-Holiday-Rentals.d11102.Travel-Guide-HolidayRentals) ### General > [Visit Saundersfoot](https://www.expedia.co.uk/Saundersfoot.dx182884)