Title: Plum Carlton Serviced Apartments Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Plum Carlton Serviced Apartments Hotel with a coffee shop/cafe, a short walk to Melbourne Central ![Exterior](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/e43d97f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio Apartment | Living area | Flat-screen TV, DVD player, books](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/910fb5c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Apartment | Private kitchen | Coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/a89d29b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/b7f4ff7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Apartment | Private kitchen | Coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/80f4053b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Melbourne, Plum Carlton Serviced Apartments offers a warm and inviting atmosphere. Unwind on the terrace, grab a coffee at the cafe, or take advantage of laundry facilities and luggage storage. With in-room WiFi and tour/ticket assistance from concierge services you'll feel right at home. 7.4 Good ## Popular amenities - Parking available - 24/7 front desk - Housekeeping - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment | 1 bedroom, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/21edc921.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Mini-fridge Dishwasher Flat-screen TV - 258 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Studio Apartment | 1 bedroom, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/71d597af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Mini-fridge Dishwasher Flat-screen TV - 258 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Hotel Suite | 1 bedroom, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/4cd08110.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Hotel Suite 7.0 Good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Flat-screen TV Blackout curtains Separate bedroom Private bathroom - 205 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Greatest Room King with Balcony | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2410000/2401900/2401876/fafaac5d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Together Co-Living Preston - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 210 reviews £63 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Melbourne-Hotels-Together-Co-Living.h2401876.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=b20539db-c304-4bab-8b6c-08fbb3e0a87d&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/450000/447900/447801/d7a81727.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stamford Plaza Melbourne Melbourne Central Business District - 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Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,014 reviews £109 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Melbourne-Hotels-Crowne-Plaza-Melbourne.h845390.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=b20539db-c304-4bab-8b6c-08fbb3e0a87d&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/15800/15740/eb31c93a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Melbourne on Collins Melbourne Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,012 reviews £97 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Melbourne-Hotels-Novotel-Melbourne-On-Collins.h15740.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=b20539db-c304-4bab-8b6c-08fbb3e0a87d&top_cur=GBP) Ad ![City Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107390000/107387400/107387337/0389ed32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 1 Hotel Melbourne Docklands - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 40 reviews £173 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Melbourne-Hotels-1-Hotel-Melbourne.h107387337.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=b20539db-c304-4bab-8b6c-08fbb3e0a87d&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/2200/2112/cf035210.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Langham, Melbourne Southbank - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 1,184 reviews £138 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Melbourne-Hotels-The-Langham.h2112.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=b20539db-c304-4bab-8b6c-08fbb3e0a87d&top_cur=GBP) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/43800/43703/27c7ffcc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Amora Hotel Riverwalk Melbourne Richmond - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,005 reviews £84 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Melbourne-Hotels-Amora-Hotel-Riverwalk-Melbourne.h43703.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=b20539db-c304-4bab-8b6c-08fbb3e0a87d&top_cur=GBP) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36400000/36392400/36392302/4a3fd743_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Melbourne Southbank by IHG Southbank - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,020 reviews £86 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Melbourne-Hotels-Holiday-Inn-Express-Melbourne-Southbank.h36392302.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=b20539db-c304-4bab-8b6c-08fbb3e0a87d&top_cur=GBP) Ad ![Daily buffet breakfast (AUD 40 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113430000/113420400/113420386/0bd1a2b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Melbourne Bourke Street Mall by IHG Melbourne Central Business District - Free WiFi - Restaurant - Gym - Breakfast available 9.8 Exceptional 9 reviews £85 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Melbourne-Hotels-Holiday-Inn-Melbourne-Bourke-Street-Mall-By-IHG.h113420386.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=b20539db-c304-4bab-8b6c-08fbb3e0a87d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Plum-Carlton-Serviced-Apartments.h2062319.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Plum-Carlton-Serviced-Apartments.h2062319.Hotel-Information) ## About the area Located in Carlton, a neighbourhood in Melbourne, Plum Carlton Serviced Apartments is near a metro station. Melbourne Central and Queen Victoria Market are notable landmarks, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Zoo. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. [Visit our Melbourne travel guide](https://www.expedia.co.uk/Melbourne.dx178283) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-37.80419%2C144.96335&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BMpMMT-O75_WaWxDVtDs07RSdP8=) 528 Swanston Street, Carlton, VIC, 3000 ### What's nearby - Queen Victoria Market - 7 min walk - 0.4 miles - University of Melbourne - 7 min walk - 0.4 miles - Melbourne Central - 9 min walk - 0.5 miles - Collins Street - 15 min walk - 0.8 miles - Marvel Stadium - 2 min drive - 1.2 miles ### Getting around - Essendon Station - 9 min drive - Melbourne Central Station - 10 min walk - Melbourne Airport (MEL) - 23 min drive ### Restaurants - ‪Hareruya Pantry - ‬3 min walk - ‪Ini Studio - ‬3 min walk - ‪Universal Restaurant - ‬4 min walk - ‪Queensberry Hotel - ‬1 min walk - ‪Regale - ‬2 min walk ## About this property ### Plum Carlton Serviced Apartments Hotel near University of Melbourne A short walk from Queen Victoria Market and Melbourne Central, Plum Carlton Serviced Apartments provides a terrace, a coffee shop/cafe and laundry facilities. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Self-parking (surcharge), concierge services and smoke-free property - Tour/ticket information, books and a lift - Luggage storage and a 24-hour front desk Room features All guestrooms are individually furnished, and include comforts such as air conditioning, in addition to amenities such as free WiFi. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with DVD players - Electric kettles, heating and daily housekeeping ## Similar properties ![Superior One Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV, iPod dock](https://images.trvl-media.com/lodging/13000000/12770000/12765200/12765141/f6fcb3fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camberwell Serviced Apartment Hotel Hawthorn East - Free WiFi - Air conditioning - Laundry - Parking available 9.0 Wonderful 331 reviews £101 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=12765141&PinnedHotelID=12765141&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Two Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/13000000/12010000/12005600/12005537/a877a6ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caroline Serviced Apartments Sandringham Sandringham - 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Open Plan | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/3000000/2930000/2928400/2928344/290e1e73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Punthill South Yarra Grand South Yarra - Kitchen - Washer - Dryer - Free WiFi 8.8 Excellent 1,258 reviews £87 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2928344&PinnedHotelID=2928344&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/1000000/590000/580600/580529/c26f0d4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Melbourne Hotel and Apartments Melbourne Central Business District - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 1,006 reviews £59 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=580529&PinnedHotelID=580529&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Onsite parking available only on request - Parking on site (AUD 25 per night) - Limited on-site parking - Onsite parking includes off-street options ### Food and drink - A coffee shop/cafe ### Things to do - Books ### Family friendly - DVD player - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - DVD player - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laundry detergent - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 1.5 per cent for credit card payments Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AUD 30.0 per day. Cots (infant beds) are available for AUD 10 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 300.00 per stay We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: AUD 25 per night - Early check-in is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 10 per day - Rollaway bed fee: AUD 30.0 per day - Credit card charges are subject to a surcharge of 1.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Alcohol is not served at this property Parking height restrictions apply ### Property is also known as Plum Apartments Carlton Plum Carlton Plum Carlton Apartments Plum Carlton Serviced Apartments Plum Serviced Apartments Carlton Plum Serviced Carlton Serviced Apartments Carlton Plum Carlton Serviced Apartments Melbourne Hotel Melbourne Plum Carlton Serviced Apartments Apartment Plum Serviced Apartments Apartment Plum Serviced Apartments Plum Carlton Serviced Apartments Hotel Plum Carlton Serviced Apartments Carlton Plum Carlton Serviced Apartments Hotel Carlton ## Frequently asked questions ### Is Plum Carlton Serviced Apartments pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Plum Carlton Serviced Apartments? > Self-parking is available for AUD 25 per night. Limited spots are available. ### What time is check-in at Plum Carlton Serviced Apartments? > Check-in start time: 2:00 PM; check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Plum Carlton Serviced Apartments? > Checkout is at 10 AM. Late check-out is available for a fee. ### Where is Plum Carlton Serviced Apartments located? > Located in Carlton, this hotel is within a 10-minute walk of Lygon Street, Melbourne Central and Queen Victoria Market. University of Melbourne and Bourke Street Mall are also within 15 minutes. Melbourne Central Station is 10 minutes by foot and Flagstaff Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Plum Carlton Serviced Apartments Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.2 Location ### 7.2 Staff & service ### 5.2 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 136 8 - Good 263 6 - Okay 126 4 - Poor 56 2 - Terrible 42 ### 8/10 Good #### Catherine 20 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities Good room, comfortable bed, within easy access to dining options. ##### Catherine Stayed 2 nights in Oct 2022 ### 6/10 Okay #### Jy 21 Feb 2024 Disliked: Staff & service Close to city, served its purpose for a night stay in city. ##### Jy Stayed 1 night in Feb 2024 ### 8/10 Good #### Xenia 13 Sept 2022 Liked: Cleanliness This property was fine for what we needed. It was completely affordable and well located. It was exactly what I expected for the price. ##### Xenia Stayed 3 nights in Sep 2022 ### 8/10 Good #### Verified traveller 29 Aug 2024 Liked: Amenities Perfectly fine and functional. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Heather 6 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv. ##### Heather Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Jillian 14 Aug 2024 Disliked: Cleanliness, property conditions & facilities Misdescribed as serviced apartment. Better described as a smelly rundown student apartment. ##### Jillian Stayed 1 night in Aug 2024 ### 2/10 Terrible #### nathan 19 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities No one there for check in room was dirty ##### nathan Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Zane 10 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There where nice under the fridge, disgusting and the dishwasher didn't work, it smelt like it had sat there with water in it for months. Disgusting and not even close to a premium room. ##### Zane Stayed 2 nights in Oct 2024 ### 4/10 Poor #### John 13 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Booked into Carlton where I needed to stay Moved at late notice to north Melbourne Not what I wanted - no staff at this location. Room had terrible smell, air conditioning noisy had to turn off, fridge not working Shower not clean lots of mould ##### John Stayed 1 night in Oct 2024 ### 4/10 Poor #### Naomi 2 Nov 2022 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Plum was very clean and in a great location. However TV was tiny and didn't work (manager couldn't sort it x 2 - did offer to change my room but was unpacked by then); fridge worked intermittently and had to pull out from under the bench to get it started) and the bed was two singles linked together with a flimsy sheet over the top (didn't cushion the ridges at all). ##### Naomi ### 2/10 Terrible #### Tania 7 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Couldn’t check until 4pm without being notified. Staff were rude and unhelpful. Air conditioning didn’t work properly and was noisy. Will never stay here again. ##### Tania Stayed 1 night in Mar 2024 ### 6/10 Okay #### Michal 18 Jan 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Overall dirtiness, not working tv and limited lighting. ##### Michal Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Tia 21 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was dirty upon checkin, hair on bathroom walls and kitchen utensils not washed. Smelled horrible too. For a week stay not enough toilet roll provided, the fan extractor for cooking didn’t work and no fan in bathroom so steam and smells from cooking and showering lingered. One window didn’t stay open too as was broken. ##### Tia Stayed 9 nights in Sep 2024 ### 2/10 Terrible #### Tobias 14 Mar 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We tried to stay here for a weekend in one of the serviced apartments, the room we booked "didn't exist anymore" and he room we ended up in was 1/4 of the size, was filthy and had tape holding the shower head together. Staff were not helpful at all, other reviews suggest this is a regular occurance. We left and stayed somewhere else at a huge expense just to get out. Avoid at all costs. ##### Tobias Stayed 4 nights in Mar 2023 ### 4/10 Poor #### Alison 4 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities They require a $300 deposit on your credit card to stay. This charge has not been canceled and now I have to chase it up with them to get it back. Very annoying! Room was noisy, tv had no free to air and Netflix was in Spanish. ##### Alison Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Bernie 10 Nov 2022 Disliked: Cleanliness Booked parking but was told it wasn’t available when I got there, because another car had failed to leave so there were no spots! Dishes hadn’t been cleaned from previous booking, and rooms are small and stuffy with no air conditioning, just a big fan, which doesn’t really cool the place down. It’s virtually a step up from a backpackers! Pretty ordinary. ##### Bernie ### 4/10 Poor #### Hailey 23 Jan 2024 Disliked: Staff & service, amenities, property conditions & facilities Location was great, however the room (superior apartment) was incredibly noisy, not just from street noise. The air conditioning unit was quite old and made a lot of noise, the room was far too hot without it on and it struggled to cool it. There was no sink in the kitchen and it was difficult to fill water bottles and the kettle in the bathroom. We would not stay again. ##### Hailey Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Matthew 24 Feb 2024 Disliked: Cleanliness, amenities, property conditions & facilities The place stunk. The hallways and my room all smelt terrible. Apart from a friendly girl at check in the whole experience was bad. Very noisy room. Do not disturb sign on my door but I was continually disturbed. Even after checking out at 10:00 I was called to ask why I was still in the room at 12:00. Staff need more training about Do not Disturb sign and the place needs a deep clean and to be repainted to hide some of the smell. ##### Matthew Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Aaron 5 Dec 2022 Disliked: Staff & service, amenities, property conditions & facilities Arrived 5 min before check in only to be told our booking had been cancelled. No email or phone call to inform us before hand. Basically told to ring who we booked with and get them to sort it out. On checking reviews seems to happen regularly. This property over books to make sure all rooms are filled and then on the day cancels bookings. ##### Aaron ### 2/10 Terrible #### Leonnie 20 Nov 2022 Disliked: Staff & service, amenities, property conditions & facilities They cancelled my accommodation without even 24 hours notice. They have avoided any responsibility of alternative accommodation or refunding my payment that I made 3 months prior to the date. I still do not have a refund and had to find and pay for my own alternative accommodation Absolutely Terrible ##### Leonnie Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Ray 30 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Well, we booked for 3, but turned up, and there was only 2 beds. Couldnt get hold of the manager, so had to book a hotel across the road for a third. Tried to get a refund for the 3rd person, but nope, not "approved". Apartment had a moldy smell to it when we arrive, we later found out it was the broken dishwasher with dirty stale water in the bottom of it. Then, on Saturday night, another guest cooked up some really stinky shellfish, and the stench hung around to morning. Not a great experience, topped off by getting charged for 3 people, when we could only sleep 2. Oh, and when looking to see if the sofa was a bed, discovered all number of items under the cushion. ##### Ray Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Emily 16 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible stay. Reception not open during the day. after waiting almost an hour for them to return from lunch break, we got told we could leave our bags...but reception still not open for another 40mins. This was all around 1pm. This closure was not advertised and meant we missed a lot of our australian open tennis session. Then reception closes at 5pm so had to leave tennis early to return to get bags. None of this was communicated in advance, a terrible experience. No apology provided nor anything remotely akin to customer service. Room condition very poor with hair in shower drain. Would not return. Terrible experience. ##### Emily Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Stefano 7 Apr 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay away from this place! The apartment was quite dirty. Cleaning and changing of bed sheets and towel were done only at my insistence. But the biggest problem is that I never got a refund of the AUD 300 deposit I paid on my arrival. On the day of departure I was told that I would receive the money directly on my credit card, but this never happened. I wrote many emails but never got a reply. I was told on the phone that they would get back to me by email but this never happened. Basically they kept my money without right and without giving any explanation. In legal terms I think it's theft. ##### Stefano Stayed 21 nights in Jan 2023 ### 6/10 Okay #### Rowan 14 Oct 2024 Liked: Property conditions & facilities, room comfort Disliked: Staff & service ##### Rowan Stayed 4 nights in Oct 2024 ### 2/10 Terrible #### Ko 12 Oct 2024 ##### Ko Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Pan Pacific Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Pan-Pacific-Melbourne.h2432787.Hotel-Information) > > [Hotels near Yr Wyddfa](https://www.expedia.co.uk/Yr-Wyddfa-Hotels.0-l6086461-0.Travel-Guide-Filter-Hotels) > > [Holiday Inn Melbourne Airport by IHG](https://www.expedia.co.uk/Melbourne-Hotels-Holiday-Inn-Melbourne-Airport.h12401.Hotel-Information) > > [Waldorf Astoria Ras Al Khaimah](https://www.expedia.co.uk/Ras-Al-Khaimah-Hotels-Waldorf-Astoria-Ras-Al-Khaimah.h5832019.Hotel-Information) > > [Comfort Apartments Royal Gardens](https://www.expedia.co.uk/Melbourne-Hotels-Royal-Gardens.h425401.Hotel-Information) > > [The Harbour](https://www.expedia.co.uk/Newquay-Hotels-The-Harbour.h2245351.Hotel-Information) > > [The Waverley International Hotel](https://www.expedia.co.uk/Melbourne-Hotels-The-Waverley-International-Hotel.h3504259.Hotel-Information) > > [Hotels in Salem](https://www.expedia.co.uk/Salem-Hotels.d6600.Travel-Guide-Hotels) > > [Met Hotel Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels-Met-Hotel-Amsterdam.h46193271.Hotel-Information) > > [Radisson on Flagstaff Gardens Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Radisson-On-Flagstaff-Gardens-Melbourne.h82772.Hotel-Information) > > [Adults Only Resorts & Hotels in Newcastle-upon-Tyne](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Adults-Only-Resorts.0-0-d6084526-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Grand Hyatt Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Grand-Hyatt-Melbourne.h23775.Hotel-Information) > > [Atlantis Hotel, Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Atlantis-Hotel.h864494.Hotel-Information) > > [Ovolo South Yarra](https://www.expedia.co.uk/Melbourne-Hotels-Ovolo-South-Yarra.h63305062.Hotel-Information) > > [Kings Court Hotel Alcester-Stratford-Upon-Avon](https://www.expedia.co.uk/Alcester-Hotels-Kings-Court-Hotel.h1223389.Hotel-Information) > > [Space Hotel - Hostel](https://www.expedia.co.uk/Melbourne-Hotels-Space-Hotel-Hostel.h2100092.Hotel-Information) > > [Mercure Melbourne Southbank](https://www.expedia.co.uk/Melbourne-Hotels-Mercure-Melbourne-Southbank.h898381.Hotel-Information) > > [Crowne Plaza Melbourne by IHG](https://www.expedia.co.uk/Melbourne-Hotels-Crowne-Plaza-Melbourne.h845390.Hotel-Information) > > [Great Southern Hotel Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Great-Southern-Hotel-Melbourne.h27851.Hotel-Information) > > [Hipotels Barrosa Park](https://www.expedia.co.uk/Chiclana-De-La-Frontera-Hotels-Hipotels-Barrosa-Park.h10985243.Hotel-Information) > > [Travelodge Hotel Melbourne Docklands](https://www.expedia.co.uk/Melbourne-Hotels-Travelodge-Hotel-Melbourne-Docklands.h3033860.Hotel-Information) > > [Quincy Hotel Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Quincy-Hotel-Melbourne.h57242156.Hotel-Information) > > [Caravan Parks Sunderland Bay](https://www.expedia.co.uk/Sunderland-Bay-Caravan-Parks.d6342750-aaCaravanParks.Travel-Guide-Accommodation) ### Flights > [British Airways Sant Josep de sa Talaia (IBZ) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-ibiza-to-heathrow/ba/ibz/lhr) > > [Flights from Mount Pleasant (MPN) to Santiago (SCL)](https://www.expedia.co.uk/lp/flights/mpn/scl/mount-pleasant-to-santiago) ### Cars > [Car hire in Denver](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Denver-Intl.d5129540.Car-Hire-Guide) ### Packages > [Balcony of the Mediterranean](https://www.expedia.co.uk/Balcony-Of-The-Mediterranean-Benidorm-Centro.d6279192.Attraction) ### General > [Visit Forde](https://www.expedia.co.uk/Forde.dx1200)