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Mercure Welcome Melbourne

4.0 star property
Sip coffee while planning your day in one of Australia's most livable cities, exploring local flavors or Queen Victoria Market.

Choose dates to view prices

Melbourne's vibrant energy surrounds guests at Mercure Welcome Melbourne, featuring a shopping mall and coffee shop on site. The Louden Kitchen Grill serves breakfast and dinner, while rooms offer WiFi. Central location, breakfast quality, and attentive staff earn praise.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is £66
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

Superior Family Room, 1 King Bed & 1 Twin Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Family Room, 1 King Bed & 1 Twin Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 3 Single Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(98 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(36 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Located near a boardwalk, Mercure Welcome Melbourne is in Melbourne Central Business District, a walkable area in Melbourne with good shopping. Melbourne Central and Queen Victoria Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Melbourne travel guide
Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central
    Melbourne Central
    2 min walk - 0.1 miles
  • Bourke Street Mall which includes street scenes, shopping and a city
    Bourke Street Mall
    3 min walk - 0.2 miles
  • Princess Theatre which includes theatre scenes, street scenes and a skyscraper
    Princess Theatre
    10 min walk - 0.6 miles
  • A must do if in Melbourne. There is something for everyone.
    Queen Victoria Market
    12 min walk - 0.7 miles
  • Melbourne Aquarium which includes marine life and interior views
    SEA LIFE Melbourne
    14 min walk - 0.8 miles

Getting around

  • Melbourne Central Station
    7 min walk
  • Flinders Street Station
    9 min walk
  • Melbourne Airport (MEL)
    30 min drive

Restaurants

  • Superhiro
    1 min walk
  • Tetsujin
    1 min walk
  • Soul Cafe
    1 min walk
  • Brunetti
    1 min walk
  • China Bar
    1 min walk

About this property

Mercure Welcome Melbourne

Upscale hotel remodelled in 2022 and located near Melbourne Central
Located close to Princess Theatre and Queen Victoria Market, Mercure Welcome Melbourne provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site local cuisine restaurant, The Louden Kitchen Grill, offers breakfast and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, tour/ticket information and a lift
  • A 24-hour front desk, ATM/banking services and 1 meeting room
  • Guest reviews say great things about the breakfast, central location and helpful staff
Room features
All 330 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 46-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, fridges and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Ecotourism Australia Sustainable Tourism – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 28 per night)
  • Secured, covered parking on site (AUD 28 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Soul Cafe
  • The Louden Kitchen Grill

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet (79 centimetre high)
  • High-pile carpet in room
  • Lift (99 centimetre wide door)
  • Raised toilet seat (46 centimetre high)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1997
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 15 for children
  • Covered self-parking fee: AUD 28 per night
  • Nearby parking fee: AUD 28 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is Mercure Welcome Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Welcome Melbourne?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Welcome Melbourne on 29 Mar 2026 start from £66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Welcome Melbourne?

Self-parking is available for AUD 28 per night.

What time is check-in at Mercure Welcome Melbourne?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Welcome Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Welcome Melbourne located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 7 minutes by foot and Parliament Station is 10 minutes.

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Reviews

Mercure Welcome Melbourne Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 323 out of 1003 reviews
Rating 8 - Good. 379 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

Reviews

10/10 Excellent

Pam Raewyn

Liked: Cleanliness, amenities, property conditions & facilities
Great room fir what we needed Nice staff
Stayed 5 nights in Jan 2026

8/10 Good

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Location is so convenient to everything. Close to tram stops, right in the city, just a step to the shops.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities
Ideal location for shopping and dining.
Stayed 7 nights in Nov 2025

8/10 Good

Kerrie

Clean large room. Great location!
Stayed 6 nights in Jan 2026

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, close to Everything!! Beds really comfortable. Would stay there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Great location
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time very close to all the shops and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to return there on my next visit; I enjoyed the complimentary breakfast, and it’s nearer to the shopping center
Stayed 2 nights in Oct 2025

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean & tidy
Stayed 4 nights in Oct 2025

10/10 Excellent

Carrie-Anne

Great breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price was the best
Stayed 2 nights in Sep 2025

8/10 Good

georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location. Quite noisy though, road noise and noise from other guests significant
Stayed 1 night in Sep 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a good varietyvset out for breajfast and there is pkenty of parking stations ariund
Stayed 2 nights in Oct 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service
Perfect location in the CBD. Close to shops, dining out etc.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jeannie

Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired property with thin walls, very basic similar to a 1-2 star hotel. Excellent location.
Stayed 2 nights in Sep 2025

8/10 Good

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Plenty of options
Stayed 1 night in Sep 2025

2/10 Terrible

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was what we wanted & was clean.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Central - quiet- comfortable - good breakfast
Stayed 4 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and quiet. An easy place to get around Melbourne.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
Small basic clean rooms, excellent location, parking handy, pleasant friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located, clean and nice staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel perfect location definitely will stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

THANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Ronna Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my quick one-night stay in the key - staff were friendly and helpful, everything was close by, lots of shopping areas and it was just a nice central location to be based in Melbourne.
Stayed 1 night in Jun 2025