Seasonal outdoor pool

Reviews of Apartments Kazela

3 out of 5
Apartments Kazela
Kapovica 350, Medulin

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 60 reviews" "
Rating 8 - Good. 32 out of 60 reviews" "
Rating 6 - Okay. 9 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 3 out of 60 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Michal

Stayed 3 nights in Aug 2023

6/10 Okay

Milan

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great for people of any age
Good service, facilities and cleanliness all round. The new pools are fabulous, especially the relax infinity pool with the fantastic comfortable cushioned 4 poster sun beds, lovely, more comfortable than the apartment beds. Nice modern reception with good staff. The negatives for comfort was the mattresses seemed old, lumpy and very uncomfortable, i hardly slept the first night and changed my mattress for the spare one in our room but wasn't much better. Also most people on self catering holidays have at least breakfast in their room so a toaster would be advantageous. A good variety of mobile homes to suit any budget with plenty of outdoor space especially the higher quality ones. Nice quiet location too In general i would come back again and would definitely recommend to family and friends.
Stayed 4 nights in Sep 2019
Response from Kažela Team on 23 Sept 2019
Dear Madam, Thanks for your ratings and review next time we will strive to be even better.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family holiday
Our stay here at Kazela apartments was fantastic. Everyone working here were extremely friendly and helpful. The breeze bar pool is open untill 10pm and is stunning. The cleanliness of the whole campsite is amazing. Without a doubt one of the best holidays we have had. Already looking at booking again for next year.
Stayed 7 nights in Aug 2019
Response from Kažela Team on 15 Sept 2019
Thanks for your ratings and comment. next time we will strive to be even better.

8/10 Good

Verified traveller

Liked: Room comfort
Room outdated
The apartment was very outdated and the tv as well. Remote didnt work nor did on/off bottom. We had to unplug to turn off. We only received towels upon arrival, staff didnt explain anything about the check out procedures nor we were aware of an additional tax we had to pay. Overall the room was confortable. Just very noisy neighbors , the location is great and having the ocean right there too. Best part of this site is the peekaboo restaurant. Live bands at night and indoor playground! The staff was great there and the food affordable and delicious. No place took credit or visa debit cards on site at all so we had to keep taking cash out at a horroble rate.

8/10 Good

Aedeen

Travelled with family
Diese Unterkunft war gut. Unser Urlaub hat sich echt gelohnt. Der Pool war manchmal viel besucht aber es gab immer Platz. Was mir gar nicht gefallen hat, war dass die Liegen um den Pool Kostenpflichtig waren und die Schließung um 20:00 Uhr. Das Zentrum ist ca. 25 Minuten zu Fuß erreichbar oder 5 Minuten mit dem Auto. Im Zentrum gibt es genug Parkplätze aber sind bisschen überteuert. Am meisten hat mich das Internet gestört. Im Apartment drinnen gibt es kein W-Lan auch auf der Terrasse nicht. W-Lan hat man erst, wenn man Richtung ein „Wifi-Point“ läuft.
Stayed 5 nights in Aug 2023

8/10 Good

Swetlana

Stayed 7 nights in Jul 2023

8/10 Good

Moritz

Stayed 7 nights in Aug 2023

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Jul 2023

2/10 Terrible

Slava

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Apartament im sehr schlechten Zustand. Es braucht dringend eine Renovierung. Im Bad ist der Duschvorhang dreckig, und die Dusche mit Schimmel und Dreck. Kein Wifi in der Wohnung, nur draußen. Wir hatten eine kaputte Matratze erhalten, bei der die Federn kaputt waren. Es war nicht möglich, dort zu schlafen. Wir haben in der Rezeption nach einer neuen Matratze gefragt, uns wurde keine neue Matratze oder Alternative angeboten. Sehr schlechter Kundenservice und Umgang mit Problemen. Positiv war nur die saubere Bettwäsche. Die Lage und Strand sind sehr gut.
Stayed 7 nights in Jun 2023

2/10 Terrible

Heiko

Stayed 10 nights in Sep 2022

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness
Die Zimmer sind schon ein wenig in die Jahre gekommen. Das Schlafzimmer/Bett und die Schränke sollten mal getauscht werden. Waren teilweise in keinem guten Zustand.
Stayed 7 nights in Aug 2022

8/10 Good

Olga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Waren sehr zufrieden
Stayed 10 nights in Aug 2022

8/10 Good

Joachim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Große Anlage, dadurch selbst bei vielen Gästen überall genug Platz. Apartment ausreichend für 4 Personen, großer Balkon. Sehr nahe am Meer. Pool sehr sauber, Temperatur perfekt.Liegen sind kostenpflichtig. Einziges Manko: Schlechter Empfang bei deutschen Sendern. WLAN im Apartment selbst sehr schwach (aber an anderer Stelle im Freien gut)
Stayed 11 nights in Aug 2022

8/10 Good

Katja Gunnertoft

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Luigi

Liked: Cleanliness, amenities, property conditions & facilities
Ci torneremo sicuramente. Unica nota negativa il servizio di check in e check out. Lentissimi e mal organizzati in questo, con lunghe code che a volte dipendono dai clienti, ma a volte dalla disorganizzazione dello staff.
Stayed 6 nights in Jul 2022

8/10 Good

Harry

Liked: Cleanliness
Stayed 6 nights in Jun 2022

8/10 Good

Aleksandar

Stayed 11 nights in Aug 2021

8/10 Good

Gerhard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles war super, nur die beiden Pools waren viel zu kalt, das war schade.
Stayed 10 nights in Aug 2021

8/10 Good

Valentina

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gut, für Familie empfohlen.
Stayed 7 nights in Aug 2021

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, room comfort
znakomicie
Ośrodek był wspanialy dużo atrakcji dla dzieci bardzo polecam go dla rodzin z dziecmi i nie tylko
Stayed 7 nights in Jul 2021

6/10 Okay

Patrik

Travelled with family
Ubytovanie ciste, priemerne, apartmany vsak daleko od mora, a cena nezodpovedajuca kvalite ubytovania. Zatial nase nadrahsie a najmenej uspokojive ubytovanie. Plaz cca 5-7 min od apartmanov, co nikde na stranke neuvadzaju, kamenista, nie uplne vhodna pre male deti,
Stayed 12 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La struttura è davvero molto curata e lo staff Arena Molto gentile. Un particolare complemento allo staff relativo all'animazione che abbiamo trovato estramemente piacevole e la Nostra bimba di 4 anni ne è rimasta entusiasta. L'unico aspetto che non ci ha convinto è il ristorante in prossimità della piscina (non gestito direttamente da Arena) con un livello di cucina non all'altezza della struttura e personale non particolare piacevole.
Stayed 9 nights in Jun 2021
Response from Arena Grand Kažela Management Team on 2 Aug 2021
Gentile Ospite, Grazie per aver dedicato del tempo a condividere le vostre impressioni con noi. Siamo veramente felici di vedere che siete rimasti contenti con l'alloggio e che avete goduto nelle vostre vacanze. Ci sarebbe veramente un onore darvi un benvenuto di nuovo. Cordiali saluti, Arena Grand Kažela Management Team

6/10 Okay

Verified traveller

Liked: Cleanliness
Betten (Matratze eine Katastrophe) Ausstattung sehr spärlich
Stayed 14 nights in Aug 2020
Response from Kažela Apartments Management Team on 1 Sept 2020
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Wir bedauern, dass Sie mit Ihrem Apartment nicht ganz zufrieden waren. Unsere Apartments sind jeweils typologisch mit begleitenden Galerien auf allen Verkaufskanälen beschrieben, da wir nicht die Intention haben, unsere Gäste mit falschen Informationen zu versorgen; es tut uns leid, wenn es zu einem Missverständnis in dieser Angelegenheit gekommen ist. Es tut uns sehr leid, dass Sie sich nicht an unser Team vor Ort gewendet haben, denn man wäre Ihnen gerne zur Verfügung gestanden. Zögern Sie deshalb bitte nicht, sich in Zukunft bei unserem Team zu melden, falls es irgendwelche Probleme oder Unklarheiten gibt. Dennoch hoffen wir, dass wir wieder die Gelegenheit bekommen werden, Sie bei uns willkommen zu heißen. Mit freundlichen Grüßen, Kažela Apartments Management Team

8/10 Good

Alexander, Lahnstein

Travelled with family and small children
Liked: Cleanliness, amenities
Alles OK! Freundliches Personal, Apartments sehr gut, einzige Manko, es wurde nicht der Wunsch berücksichtigt, die zwei gebuchten Apartments nebeneinander zu belegen, obwohl es 2 Tage vor der Anreise zugesprochen wurde. Naja.
Stayed 8 nights in Jul 2020
Response from Apartments Kažela Management Team on 14 Aug 2020
Sehr geehrter Gast, vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie einen gelungenen Aufenthalt in unserem Haus verbracht haben und zufrieden waren. Was die Kundenwunsche betrifft, sind wir immer bemüht, diese zu erfüllen, bestätigen können wir leider nichts im Voraus, da man nicht wissen kann, wie die Situation am Anreisetag aussehen wird. Wir hoffen dennoch, wieder einmal die Gelegenheit zu bekommen, Sie bei uns zu begrüßen. Mit freundlichen Grüßen, Apartments Kažela Management Team

8/10 Good

Morten

Travelled with family
Liked: Cleanliness, room comfort
godt sted til en ferie i kroatien
Dejligt sted, med mange aktiviter også til unge mennesker, når man er til aktiviteter på havet. Rigtig imødekommende personale, fællesfaciliteter rigtig pæne og rene.
Stayed 14 nights in Jul 2020
Response from Apartments Kažela Management Team on 14 Aug 2020
Dear Guest, Thank you for your kind words. We are happy you had a pleasant stay with us and hope to get another opportunity to welcome you. Best regards, Apartments Kažela Management Team

10/10 Excellent

Verified traveller

Stayed 12 nights in Jul 2020
Response from Arena Grand Kažela Management Team on 16 Jul 2020
Dear Guest, Thank you for your positive feedback. We are happy to know that we met your expectations and hope to get another opportunity to welcome you again. Best regards, Arena Grand Kažela Management Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2020
Response from Arena Grand Kažela Management Team on 25 Jun 2020
Dear Guest, Thank you for providing us with your valuable feedback. We are more than happy to know you had an enjoyable and satisfying stay at our hotel. It would be wonderful to get the opportunity to welcome you again. Best regards, Arena Grand Kažela Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 14 nights in Sep 2019
Response from Kažela team on 23 Sept 2019
Dear Guest, Thank you for your grades, next time we will strive to be even better.

10/10 Excellent

Andrea, Sachsen, Wurzen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Die gepflegte grüne blühende Anlage mit ihren unterschiedlichen, gut ausgestatteten Unterkünften und den vielen Freizeitaktivitäten ist sehr beeindruckend. Auch für Hunde ist es das absolute Paradies und eine extra Anlage für FKK-Liebhaber fanden wir fantastisch! Wir hatten eine Ferienwohnung, in der alles sauber und gut eingerichtet war. Kleiner Minuspunkt ist, dass in der Hausordnung ein Inventar aufgelistet wurde, welches nicht annähernd übereinstimmt und da mit finanzieller Entschädigungen gedroht wird, wenn das Inventar bei der Abreise nicht stimmig ist, muss dies dringend überarbeitet werden! Leider ist auch das Personal an der Rezeption nicht gut geschult, weiß mitunter über die eigene Anlage nicht Bescheid. Auch die Angaben von Expedia bezüglich der Ausstattung stimmen teilweise nicht überein, z.B. gab es keinen Haartrockner. Es sollte also auch hier von Expedia detailliertere Informationen im Internet geben, ganz besonders, wie die Küche ausgerüstet ist (kein Backofen, keine Mikrowelle o.ä.....) und wie die Preise sind, z.B. für die Klimaanlage. Ansonsten hat es uns prima gefallen und wir haben schon viel Werbung innerhalb der Familie gemacht.
Stayed 11 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Schöner Campingplatz mit kleinen Makerln
Der Campingplatz ist für Kinder toll. Nachteil es kostet alles zusätzlich Geld selbst am Pool muss man bezahlen. Der Kidsclub ist frei. Die Appartments waren jetzt nicht auf dem neusten Stand und es gibt auch wirklich nur eine Grundausstattung. Alles in allem war es ein schöner Urlaub.1.7 km weg war ein toller Sandstrand zum Baden.
Stayed 7 nights in Sep 2019
Response from Kažela team on 15 Sept 2019
Thanks for your ratings and comment. next time we will strive to be even better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Service war gut. Ausstattung einfach. Wenig Kochutensilien. Handtücher und Bettwäsche immer frisch.
Stayed 14 nights in Aug 2019
Response from Kažela team on 15 Sept 2019
Thanks for your ratings and comment. next time we will strive to be even better.

8/10 Good

Simone, Garching

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Geniale Pool mit Blick auf das MEER. Leider kostet alles extra. Kindern eine Rutsche zu bauen die sie dann NICHT ausser für viel Geld nutzen können, ist gemein.
Stayed 10 nights in Aug 2019
Response from Kažela team on 15 Sept 2019
Thanks for your ratings and comment. next time we will strive to be even better.

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place offering lots of activities.accomodation nice, clean.just maybe bed wasnt so comfortable.but thats only my opinion.
Stayed 4 nights in Aug 2019
Response from Kažela team on 15 Sept 2019
Thanks for your ratings and comment. next time we will strive to be even better.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo per i bambini, veramente comodo. Personale molto gentile e struttura curata.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten eine Wohnung gleich am Anfang der Anlage und waren mit dem allgemeinen Zustand der Unterkunft zufrieden. Die Küche war für den Gebrauch praktisch und einfach eingerichtet, und Frühstück oder kleines Abendessen zubereiten kein Problem. Es war sauber und die Handtücher wurden bei uns 2x innerhalb einer Woche gewechselt. Die Schlafzimmer boten für 4 Personen genügend Platz und der Balkon war auch geräumig. Kurzer Fußweg zum Pool und Meer. Sehr nettes und zuvorkommendes Personal. Absolut schöner Urlaub. Wir kommen wieder.
Stayed 7 nights in Aug 2019
Response from Kažela team on 15 Sept 2019
Thanks for your ratings and comment. next time we will strive to be even better.

2/10 Terrible

Giovanni

Disliked: Room comfort
Prezzi non chiari
Fate attenzione al prezzo non sono chiari la struttura e bella
Stayed 6 nights in Aug 2019
Response from Kažela team on 25 Aug 2019
Dear Sir, thank you for your comment, although You could explain to us more about what you didn't understand about the prices. Next time, we will strive to be better.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lekker ruim. Goede ligging. Verschonen handdoeken ook tussendoor.
Stayed 7 nights in Aug 2019
Response from Kažela team on 24 Aug 2019
Dear Guest Thank you for your ratings. We will strive to be even better. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Kažela team on 22 Aug 2019
Dear Gust, Thank you for your rating. We will strive to be even better next time. Best regards

8/10 Good

Václav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Kažela team on 22 Aug 2019
Dear Guest, Thank you for your rating. We will strive to be even better next time. Best regards

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2019
Response from Kažela team on 17 Aug 2019
Dear Sirs, Thanks for your grades, we will strive to be better next time. Best regards!

4/10 Poor

patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dans un camping( bon à savoir) donc très bruyant ! La climatisation est payante( non mentionné ) vu le prix de la location c est allucinant ! même le toboggan de la piscine est payant ( 50 kuna=7 euros par enfant par journée ).... l appart est très moyen. Joins de la douche noir de moisissures et matelas enfoncé ! vu le prix je m attendais également à mieux ! Le village est sympa sauf côté restaurant ou n y a que des pizzas pâtes et Burger. Le positif la proximité de la mer ! Chaussures obligatoires car de très gros cailloux. La Croatie est magnifique pula rovinj labin sont à voir absolument !
Stayed 7 nights in Aug 2019
Response from Kažela team on 12 Aug 2019
Cher client, Merci pour votre avis, La prochaine fois, nous nous efforcerons d'être meilleurs. Cordialement!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pæn og ren lejlighed. Det var generelt et lækkert sted. Et minus er meget trafik gennem området, og at man skal betale for brug af parasol og liggestole ved områdets 2 swimmingpools.
Stayed 10 nights in Jul 2019
Response from Kažela team on 6 Aug 2019
Dear Sir, Thanks for your rating. We will try to be even better. best regards!

6/10 Okay

Jana

Disliked: Cleanliness
Stayed 6 nights in Jul 2019
Response from Kažela team. on 6 Aug 2019
Dear Guest, Thanks for your rating. We will try to be even better. best regards!

8/10 Good

Knut-Erik

Liked: Cleanliness, property conditions & facilities, room comfort
Campingferie med ‘alle’ fasiliteter
Ganske slitte leiligheter, aircon mot betaling, solsenger mot betaling, vannsklie mot betaling, bordtennis mot betaling, lokaltog mot betaling, går ikke taxi, må bestilles fra nabobyen tar ca 30 å komme, veldig rent og fint på stranda, supre bassengområder, dyrt å spise og drikke der. Flott område generelt. Best å ha tilgang til bil. Prøv heller å booke de nye campingleilighetene enn de gamle som er 4 i en blokk.
Stayed 7 nights in Jul 2019
Response from Kažela team on 28 Jul 2019
Dear Guest, Thank you for being our guests, next time we will try to be better. Best regards!

8/10 Good

Krister

Disliked: Property conditions & facilities
Stayed 8 nights in Jul 2019
Response from kažela team on 20 Jul 2019
Thank you very much for your comment and ratings. best regards!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019
Response from Kažela team on 27 Jun 2019
Dear Sir, Thanks for the ratings, we hope that we will be even better next time. Best regards!

10/10 Excellent

Franco

Liked: Staff & service, property conditions & facilities, room comfort
Vacanze adatte alla mia età
positiva ...come sempre da 35 anni a questa parte. Mi lascia perplesso il prossimo futuro ..da ciò che ho visto ,bellissimi impianti nuovi e di lusso ma .troppi mobil home vuol dire troppa gente e forse ne soffrirà la tranquillità.Mi dispiacerebbe dover cambiare ...Vedremo
Stayed 7 nights in Jun 2019
Response from Apartments Kažela Management Team on 24 Jun 2019
Gentile Ospite, Grazie per averci dato il vostro meraviglioso feedback. Siamo più che felici di essere riusciti a soddisfare le vostre aspettative, la soddisfazione dei nostri ospiti è la cosa più importante per noi e vedervi soddisfatti del vostro soggiorno ci rende davvero felici. Sarebbe nostro piacere avere l'opportunità di darti il benvenuto in un altro soggiorno memorabile. Cordiali saluti, Apartments Kažela Management Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Les appartements sont très propres et bien équipés (petite cuisine avec frigo et congélateur, deux plaques chauffantes). Nous avions un petit balcon, idéal pour manger dehors lorsqu'il fait beau. Petit bémol sur l'appartement : les lits, ce n'est pas un lit double mais deux lits 1 places collés, de plus les matelas ne sont pas d'une grande qualité mais cela suffit pour un séjour d'une semaine. En ce qui concerne les équipements, nous avons été déçu de voir à notre arrivée que les camping était en construction. Par conséquent, des camions, tracto-pelles partout (début des travaux et du bruit à 7h30 du matin), la piscine n'était donc pas utilisable. Les services d'activités (plongée, bar, glaciers) n'étaient pas ouverts à cette période de l'année, bizarre. Notre séjour aurait été presque parfait si les travaux avaient été terminés.
Stayed 7 nights in May 2019
Response from Mirko Jurkić on 30 May 2019
Dear Sirs, Thanks for the comment, Unfortunately, the work in the camp is being carried out for a bigger offer and greater satisfaction of the guests coming to us. Works due to poor weather conditions are not completed in time, and we are sorry for that. We hope you will visit us next time and enjoy everything we offer without the noise of the construction site. Best regards and up to the present.