Title: Permata Inn Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16645642&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Permata Inn Travelers find a comfortable haven at Permata Inn with practical conveniences from airport shuttles to tour assistance - all designed for easy escapes ## Photo gallery for Permata Inn ![Interior - Permata Inn (Medan)](https://images.trvl-media.com/lodging/17000000/16650000/16645700/16645642/d2c5af10.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Permata Inn (Medan)](https://images.trvl-media.com/lodging/17000000/16650000/16645700/16645642/30a018fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Permata Inn (Medan)](https://images.trvl-media.com/lodging/17000000/16650000/16645700/16645642/11524469.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Permata Inn (Medan)](https://images.trvl-media.com/lodging/17000000/16650000/16645700/16645642/4c682e93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free WiFi - Permata Inn (Medan)](https://images.trvl-media.com/lodging/17000000/16650000/16645700/16645642/d7094140.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Permata Inn combines comfort with convenience in thoughtful ways. Guests relax on the sunny terrace, pick up essentials at the on-site deli, and stay connected with in-room WiFi. The 24/7 staff ensures a seamless experience, ready to assist whenever needed. ## Reviews 6.8 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Laundry room - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=16645642&PinnedHotelID=16645642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=16645642&PinnedHotelID=16645642&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=16645642&PinnedHotelID=16645642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=16645642&PinnedHotelID=16645642&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16645642&PinnedHotelID=16645642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16645642&PinnedHotelID=16645642&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16645642&PinnedHotelID=16645642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16645642&PinnedHotelID=16645642&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room ![Standard Room | Desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16650000/16645700/16645642/d524b585.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LED TV Free bottled water Desk Daily housekeeping - 97 sq ft - Sleeps 3 - 1 Single Bunk Bed ### View all photos for Superior Room ![Superior Room | Desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16650000/16645700/16645642/281dd315.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning LED TV Private bathroom Free bottled water Desk Daily housekeeping - 97 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Premium Room ![Premium Room | Desk, free WiFi](https://images.trvl-media.com/lodging/17000000/16650000/16645700/16645642/d98900e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Air conditioning LED TV Private bathroom Free bottled water Desk Daily housekeeping - 129 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Permata-Inn.h16645642.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Permata-Inn.h16645642.Hotel-Information) ## About the area Medan is home to Permata Inn. Grand City Hall and Vihara Borobudur are local landmarks, and travellers looking to shop may want to visit Plaza Medan Fair and Sun Plaza. Rahmat International Wildlife Museum & Gallery and Percut Waterpark are also worth visiting. [Visit our Medan travel guide](https://www.expedia.co.uk/Medan.dx2263) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.59346%2C98.66958&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=M_ypgjsCr6d4gq8FBk4jS7u4oP8=) Jl. Guru Patimpus no.53, Medan, 20114 ### What's nearby - Grand City Hall 12 min walk \- 0.7 miles - Bukit Barisan Military Museum 14 min walk \- 0.8 miles - Sun Plaza 15 min walk \- 0.8 miles - Tjong A Fie's Mansion 4 min drive \- 1.0 mile - Medan Mall 7 min drive \- 1.5 miles ### Getting around - Medan Station 19 min walk - Medan (KNO-Kuala Namu Intl.) 49 min drive ### Restaurants - Macehat 4 min walk - Mie Pangsit Siantar Asin 2 min walk - RM Wen Chang 3 min walk - Kopi Kenangan 3 min walk - Rumah Makan Acek Botak 3 min walk ## About this property ### Permata Inn Property highlights Take advantage of a terrace, dry cleaning/laundry services and a snack bar/deli at Permata Inn. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - A round-trip airport shuttle (surcharge), tour/ticket information and luggage storage - A TV in reception and a 24-hour front desk Room features All guest rooms at Permata Inn have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water. Extra amenities include: - Showers and free toiletries - Daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/94000000/93120000/93116100/93116045/705812f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Kost Ketapang Syariah Medan - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=93116045&PinnedHotelID=93116045&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/114000000/113040000/113038300/113038227/w1600h832x0y96-87a225b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AIHO Hotel Medan Medan - Pool - Parking included - Free Wi-Fi - 24/7 front desk £41 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=113038227&PinnedHotelID=113038227&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/33000000/32870000/32868700/32868612/8b9f1262.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO 279 Deli Homestay Medan - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) during limited hours on request - Free self parking on site - Limited on-site self parking ### Food and drink - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### More - 3 floors - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - 24-inch LED TV ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk ## Policies ### Check-in Check-in time starts at 1 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Airport shuttle fee: IDR 200000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Permata Inn Medan Permata Medan Permata Inn Hotel Permata Inn Medan Permata Inn Hotel Medan ## Frequently asked questions ### Is Permata Inn pet-friendly? ### How much is parking at Permata Inn? ### What time is check-in at Permata Inn? ### What time is check-out at Permata Inn? ### Does Permata Inn provide a shuttle to the airport? ### Where is Permata Inn located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Permata Inn Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.2 Location ### 7.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 1 8 - Good 5 6 - Okay 4 4 - Poor 3 2 - Terrible 0 ## Reviews ### 6/10 Okay #### Verified traveller 29 Jul 2018 Liked: Staff & service, property conditions & facilities, room comfort #### Preis-Leistung stimmt, superfreundliches Personal Sauberkeit und Komfort war entsprechend des Preises. Dusche und Toilette war sehr sauber. Klimaanlage funktioniert auch. Auf Nachfrage gab es auch frische Bettwäsche zum Einzug ins Zimmer. (Es kommt in Indonesien häufig vor, dass die Wäsche nicht nach jedem Gast gewechselt wird.) Etwas störend war die Karaoke Bar nebenan und der Krach, aber Ohrstöpsel helfen ja.ich hatte ein einfaches Zimmer mit Gemeinschafts- Dusche und WC. Das Personal war supernett, hat Ausflugstipps gegeben und auch sonst immer weiter geholfen. Die Sehenswürdigkeiten der Stadt kann man bequem mit der Motorrikscha erreichen und direkt um die Ecke ist ein Straßenlokal mit gutem nasi Goreng und Kaffee. ##### Verified traveller Stayed 7 nights in Jul 2018 ### 8/10 Good #### Verified traveller 31 Aug 2017 Liked: Cleanliness, staff & service, room comfort The staff was sooo friendly and helpful! The hotel is very central. Simple room with a/c. Perfect for a short trip to Medan. ##### Verified traveller Stayed 1 night in Aug 2017 ### 8/10 Good #### Wan 19 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Reasonably good stay The information on the room I booked was insufficient. I had to upgrade to a room with hot water shower and thus had to pay extra (more than stated on hotel.com website). The staff were friendly and helpful (depending on whom you speak to). The location is sufficiently good being near the bus station that provides transport to the airport. However, it's a little west of the main attractions. ##### Wan Stayed 3 nights in Aug 2017 ### 8/10 Good #### Kristina 17 Apr 2017 Liked: Cleanliness, property conditions & facilities #### Convenient and nice budget hostel It is budget hotel, don't expect much but it is perfect for 1 night stay before heading to Bukit Lawang. Staff is helpful with advices on public transportation to Bukit Lawang. However, not all girls at reception speak English which was a bit difficult to arrange transportation for us. Hostel offers shared taxi servise to Bukit Lawang. They charge per person, the price is reasonable. But we were group of 4 and the price we paid for 4 people was too high compared if we hired a private car. ##### Kristina ### 4/10 Poor #### Markus, Switzerland 14 Apr 2017 Disliked: Staff & service #### Didn't get what we paid for The hotel is well situated. The rooms are ok for the price. There was one major problem: We booked and paid a room for 3 people. We only got a room for 2 persons. The reception refused to give us a bigger room or an extra bed. We had to book an extra room with a double bed and we didn't get reimbursed from the hotel or expedia. So we paid for 5 people instead of 3, which is a rip-off... So be careful when booking with expedia or when booking this hotel. ##### Markus ### 8/10 Good #### Verified traveller 4 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### hotel located at middle of the town comfortable hotel, easy to go to anywhere. Very polite staff at front desk. ##### Verified traveller ### 4/10 Poor #### M 3 Apr 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Incompetent reception practices and administration Accommodation was superb and the staff helpful and friendly. However, reception staff, system administration and customer service was the worst I have experienced in the world and I just spent a week in the Jungle hence the use of this hotel. I stayed here twice and experienced absolute and fundamental inability to manage bookings. No knowledge of who was booking in, the companies they sell their rooms through and total trust of the customer even having provided printed evidence of booking. Incompetence beyond belief, not willing to contact provider hotels.com, happy for you to be left waiting 45 minutes and potentially walk away through frustration. Took everyone coming to reception an age and grief for them to acknowledge any booking. They told me to ring provider myself at £2 a minute call you can appreciate that this wasn't cost effective when room £12 night. Had to leave for flight 2am in morning but they insisted on keeping me waiting in reception until the room was checked by someone which almost cost me a lost flight why when they have your credit card details through a reputable company why should this be a problem? All other staff from were superb and I don't really blame the reception staff but everyone went through grief whilst I was waiting, and this was on both bookings either side of my trek, grief I can do without. ##### M ### 6/10 Okay #### Verified traveller 25 Jan 2017 Liked: Property conditions & facilities #### Good location The rooms in the newer shop lot (2 doors away) is more cramped. Even for 1 person it is just sufficient space. ##### Verified traveller ### 10/10 Excellent #### carlitos rbb 7 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sitio muy acogedor, perfecto para hacer último o primer día de tu viaje por sumatra ##### carlitos rbb ### 6/10 Okay #### Verified traveller 13 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Basic Simple room located close to big mall, and where the airport bus end station. Far from main sites but with local bus it's no issue. Good air con. ##### Verified traveller ### 8/10 Good #### Michael 1 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Clean and good for short stay. Clean room. Close to bus station for quick stay. ##### Michael ### 6/10 Okay #### Isaac 12 May 2017 ##### Isaac ### 4/10 Poor #### Verified traveller 8 Feb 2017 Liked: Staff & service Disliked: Cleanliness ##### Verified traveller ---