Title: JW Marriott Hotel Medan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2428310&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Hotel Medan Travelers find peaceful moments in the serene gardens of this luxury hotel or discover relaxation through soothing treatments at the on-site spa ## Photo gallery for JW Marriott Hotel Medan ![Outdoor pool - JW Marriott Hotel Medan (Medan)](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/w4000h2661x0y0-87ad47d6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - JW Marriott Hotel Medan (Medan)](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/ff236efe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - JW Marriott Hotel Medan (Medan)](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/dc9944d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine - JW Marriott Hotel Medan (Medan)](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/93b4b6d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining - JW Marriott Hotel Medan (Medan)](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/5eda6fee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The JW Marriott Hotel Medan offers a tranquil retreat for luxury and relaxation. Guests can unwind in the garden or book treatments at the Spa by JW Marriott Medan. Three restaurants serve international cuisine, and free WiFi keeps everyone connected throughout their stay. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £79 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/06d14138.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds LED TV Separate bedroom Premium bedding Hairdryer - 712 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, City View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/4208eb00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View ### Highlights Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds LED TV Separate bedroom Premium bedding Hairdryer - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, City View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/4208eb00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 9.6 Exceptional 15 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Separate bedroom Premium bedding Hairdryer Rainfall showerhead - 484 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Panoramic Room, 1 King Bed, City View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/4208eb00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, 1 King Bed, City View 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Separate bedroom Premium bedding Hairdryer Rainfall showerhead - 484 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 2 Single Beds, City View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/9ce027bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds, City View ### Highlights Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds LED TV Separate bedroom Premium bedding Hairdryer - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 2 Single Beds, City View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/9ce027bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Separate bedroom Premium bedding Hairdryer Rainfall showerhead - 484 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite, 1 King Bed, City View ![Junior Suite, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/c63d6731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Dining table LED TV - 969 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/a0c4fa75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Dining table LED TV - 2153 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/44a32a13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Dining table LED TV - 1346 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-JW-Marriott-Hotel-Medan.h2428310.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-JW-Marriott-Hotel-Medan.h2428310.Hotel-Information) ## About the area Located in Medan, JW Marriott Hotel Medan is in the city centre. Grand City Hall is a notable landmark, and travellers looking to shop may want to visit Medan Mall and Sun Plaza. Tjong A Fie's Mansion and University of North Sumatera are two other places to visit that come recommended. [Visit our Medan travel guide](https://www.expedia.co.uk/Medan.dx2263) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.59657%2C98.67581&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0tOb7XnM-D8ALQwDfwYE-U_Zthk=) Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111 ### What's nearby - Grand City Hall \- 9 min walk \- 0.5 miles - Tjong A Fie's Mansion \- 15 min walk \- 0.8 miles - Sun Plaza \- 19 min walk \- 1.0 mile - Medan Mall \- 4 min drive \- 1.0 mile - Maimun Palace \- 8 min drive \- 1.7 miles ### Getting around - Medan Station - 12 min walk - Medan (KNO-Kuala Namu Intl.) - 49 min drive ### Restaurants - ‪Rumah Makan Sederhana - ‬2 min walk - ‪Executive Lounge - ‬2 min walk - ‪Nelayan Sari Laut - ‬5 min walk - ‪Jumbo Seafood Restaurant - ‬2 min walk - ‪Bistronomix - ‬2 min walk ## About this property ### JW Marriott Hotel Medan Luxury hotel near Sun Plaza Located close to Grand City Hall and Tjong A Fie's Mansion, JW Marriott Hotel Medan provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Treat yourself to a body scrub, aromatherapy or a body wrap at Quan Spa by JW Marriott Medan, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour health club. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self-parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), a free local area shuttle and a vegetable garden - A banquet hall, smoke-free property and wedding services - Guest reviews speak highly of the helpful staff Room features All 287 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Recycling and LED light bulbs - Rainfall showers, separate baths/showers and free toiletries - 55-inch LED TVs with satellite channels - Free infant beds, electric kettles and daily housekeeping ## Similar properties ![Gazebo](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/3a1e4b97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Medan Medan - Pool - Spa - Kids’ pool - Parking included 8.2 Very good 122 reviews £39 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine ](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/b42424b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mercure Medan Angkasa Medan - Pool - Hot tub - Spa - Kids’ pool 8.0 Very good 162 reviews £36 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2820000/2815300/2815259/aed59a47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aryaduta Medan Medan - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.2 Very good 246 reviews £31 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=2815259&PinnedHotelID=2815259&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15330000/15324400/15324374/7cfc62df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adimulia Hotel Medan Medan - Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.2 Wonderful 125 reviews £53 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=15324374&PinnedHotelID=15324374&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch served; local and international cuisine ](https://images.trvl-media.com/lodging/3000000/2670000/2669600/2669542/b5465733.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cambridge Hotel Medan Medan - Pool - Spa - Kids’ pool - Parking included 8.2 Very good 196 reviews £47 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2669542&PinnedHotelID=2669542&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3940000/3932200/3932174/1c14c974.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Deli River Medan - Pool - Breakfast included - Kids’ pool - Parking included 9.4 Exceptional 90 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3932174&PinnedHotelID=3932174&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/22000000/21960000/21957300/21957289/9f793adb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Medan Pattimura Medan - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 70 reviews £23 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21957289&PinnedHotelID=21957289&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21910000/21909800/21909787/4f526d42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### d'primahotel Kualanamu Medan Medan - Pool - Free airport shuttle - Kids’ pool - Parking included 8.8 Excellent 75 reviews £26 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=21909787&PinnedHotelID=21909787&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/90000000/89730000/89720500/89720401/b5719e8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Central Premier Kesawan - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 12 reviews £51 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=89720401&PinnedHotelID=89720401&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29090000/29084800/29084782/e4673dc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Gajah Mada Medan Medan - Pool - Spa - Parking included - Free Wi-Fi 7.8 Good 16 reviews £28 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=29084782&PinnedHotelID=29084782&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Free in-room WiFi has a 10-device limit - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free area shuttle - Free secured, covered self parking on site - Covered valet parking on site (IDR 200,000 per day) - Limited on-site self and valet parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 288,000 for adults and IDR 144,000 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - Jade Chinese Restaurant - Marriott Cafe - Marriott Gourmet - Prime Steak House ### Things to do - 24-hour health club - Children's pool - Full-service spa - Hot tub - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Children's pool - Free area shuttle - In-room cot - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Area rugs in room - Lever door handles - Lift (80 centimetre wide door) - Stair-free path to entrance - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 484000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 288000 for adults and from IDR 144000 for children - Airport shuttle fee: IDR 350000 per vehicle (one-way) - Valet parking fee: IDR 200000 per day - Rollaway bed fee: IDR 484000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Free in-room WiFi has a 10-device limit ### Property is also known as JW Marriott Hotel Medan JW Marriott Medan JW Medan Marriott Hotel Medan Medan JW Marriott Hotel JW Marriott Hotel Medan Hotel JW Marriott Hotel Medan Medan JW Marriott Hotel Medan Hotel Medan ## Frequently asked questions ### Does JW Marriott Hotel Medan have a pool? ### How much does it cost to stay at JW Marriott Hotel Medan? ### Is JW Marriott Hotel Medan pet-friendly? ### How much is parking at JW Marriott Hotel Medan? ### What time is check-in at JW Marriott Hotel Medan? ### What time is check-out at JW Marriott Hotel Medan? ### Does JW Marriott Hotel Medan provide a shuttle to the airport? ### Where is JW Marriott Hotel Medan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JW Marriott Hotel Medan Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 409 8 - Good 160 6 - Okay 38 4 - Poor 13 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Paul 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Premier hotel in Medan, with the premier shopping mall across the street. ##### Paul Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Nilesh 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly and helpful staff, also had great places for relaxing/eating in the hotel ##### Nilesh Stayed 1 night in May 2025 ### 10/10 Excellent #### Masaki 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and nice staff ##### Masaki Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Rubina 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay. ##### Rubina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### John Gusti 3 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent room and amenities ##### John Gusti Stayed 2 nights in Oct 2024 ### 8/10 Good #### Robert 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful. ##### Robert Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### David 30 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful. ##### David Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Verified traveller 17 Nov 2023 Liked: Cleanliness, staff & service, room comfort Very friendly hotel staff. ##### Verified traveller Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Jocelin 28 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staffs and helpful ##### Jocelin Stayed 1 night in Apr 2024 ### 8/10 Good #### Kia Kit 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice upgrade of room from reception. Thanks ##### Kia Kit Stayed 1 night in May 2025 ### 10/10 Excellent #### Maksa 20 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities It’s clean and the staff very kind and helpful ##### Maksa Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Penny 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly and helpful. Room had great views with nice products but perhaps a little outdated and in need of modernisation. Had a lovely meal at the Steak restaurant. Had a good vibe and staff very attentive. ##### Penny Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pascal 26 Dec 2024 Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful! ##### Pascal Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Rohaidah Binte 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel. ##### Rohaidah Binte Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Yik How 30 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here ##### Yik How Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Lim 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was given a high floor with a very good view of the whole area. Very clean and all amenities are available ##### Lim Stayed 2 nights in Jun 2024 ### 8/10 Good #### LAI 11 May 2025 Liked: Cleanliness, staff & service, room comfort #### Impeccable service but hotel needs upgrading. The room is big and comfy for 3 adults. All of us slept like babies even though our room was facing the main road. Service was impeccable. However, the hotel badly needs a renovation esp in the pool and jacuzzi. It was extremely stuffy in the executive lounge, making the experience unbearable. It would be great to leave the drinks menu on the table. Spa experience was great but needs to change the floor tiles in the room. ![](https://a.travel-assets.com/ugc/hotel-reviews/33537a3e-6d8c-452a-ae20-0af7691210df-1746946116992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7b1c8479-6da8-4723-bc5a-a967cece2773-1746946116991.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8fa3d240-c58c-4150-ab81-6844e5bfa3c5-1746946116937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/96e959e7-66c2-4a16-ac6b-2abe358d12ef-1746946116898.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LAI Stayed 1 night in May 2025 ### 10/10 Excellent #### Katherine 6 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff from the second we arrived to when we left were all amazing! They helped unload our bags and get them to the room, check in was so quick and they helped us with express laundry as we had to left the following day! The restaurant staff had amazing suggestions for breakfast and gave us many samples of local Indonesian dishes we could try! If we come back to Medan, this will be the definite place we will plan to stay at! Thanks for the great stay! ##### Katherine Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Raymond 14 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good service ##### Raymond Stayed 7 nights in Sep 2023 ### 10/10 Excellent #### Akshay 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Big rooms good service good location clean Everything was great. We really liked the location close to mall in walk distance which allowed us to grab quick meal or groceries for room. The hotel airport transfers and day trip car booking was superb. Room was big and clean. Staff was friendly. View of city from Room Was epic. Only complain was fridge was not working. There is also bit of issue with shower knobs slightly confusing until you figure out. ##### Akshay Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Maurice 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walls and passages are old and falling apart. Other than that service exceptional, rooms, hygiene = very good ##### Maurice Stayed 1 night in Sep 2024 ### 8/10 Good #### Mark 18 Mar 2024 Liked: Cleanliness, staff & service The hotel would have been magnificent in its day; however is now due a little TLC, especially in communal areas, as looking a bit tired. Staff however were exceptional (and pool is one of the best at any hotel I have ever stayed). ##### Mark Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Verified traveller 7 Oct 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort The room was so hot. They sent people to fix the AC but it’s Only cooling for the most 1/2 day. Even the Jade restaurant was warm. It seems like no AC in the hotel. We’re disappointed and found cooling place at the mall across the street. The Services were nice but the heat was unbearable. Thanks. ##### Verified traveller Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### oguzhan 9 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place to stay ##### oguzhan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Diana 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Food buffet was wonderful! Hotel is great and staff are very friendly and helpful! They made my birthday memorable! ![](https://a.travel-assets.com/ugc/hotel-reviews/da7fd0dc-ad0f-4277-a497-ba45740939dd-1754112330300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd0b0d7a-3ae7-4274-9049-8fb163d3d6a1-1754112330367.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54732b7a-beca-4925-9496-e312924bcfea-1754112329061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diana Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [B&B Surbiton](https://www.expedia.co.uk/Surbiton-Bed-And-Breakfasts.d6047720-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels near Lingfield Park Racecourse and Golf Club](https://www.expedia.co.uk/Lingfield-Park-Racecourse-And-Golf-Club-Hotels.0-l6158817-0.Travel-Guide-Filter-Hotels) > > [Blue Horizon Studios](https://www.expedia.co.uk/Skiathos-Hotels-Blue-Horizon-Studios.h2530688.Hotel-Information) > > [The Gailes Hotel and Spa](https://www.expedia.co.uk/Irvine-Hotels-The-Gailes-Hotel-And-Restaurant.h1691328.Hotel-Information) > > [The Red House Guest House](https://www.expedia.co.uk/Grantham-Hotels-The-Red-House-Guest-House.h16735601.Hotel-Information) > > [Hotels in Gatehouse-of-Fleet](https://www.expedia.co.uk/Gatehouse-Of-Fleet-Hotels.d4370.Travel-Guide-Hotels) > > [Lunar Cappadocia Hotel](https://www.expedia.co.uk/Nevsehir-Hotels-Lunar-Cappadocia-Hotel.h36657908.Hotel-Information) > > [Citadines Sainte-Catherine Brussels](https://www.expedia.co.uk/Brussels-Hotels-Citadines-Sainte-Catherine-Brussels.h889867.Hotel-Information) > > [Hotels in Santorini](https://www.expedia.co.uk/Santorini-Hotels.d177970.Travel-Guide-Hotels) > > [Creag Mhor Lodge](https://www.expedia.co.uk/Fort-William-Hotels-Creag-Mhor-Lodge.h11900642.Hotel-Information) > > [Hotels in Stowmarket](https://www.expedia.co.uk/Stowmarket-Hotels.d602157.Travel-Guide-Hotels) > > [Universal Aparthotel Don Camilo](https://www.expedia.co.uk/Andraitx-Hotels-Universal-Aparthotel-Don-Camilo.h11898516.Hotel-Information) > > [Pantokrator Hotel](https://www.expedia.co.uk/Corfu-Hotels-Pantokrator-Hotel.h2835999.Hotel-Information) > > [Mercure Gold Hotel Jumeirah Dubai by Accor](https://www.expedia.co.uk/Dubai-Hotels-Mercure-Gold-Hotel-Jumeirah-Dubai-By-Accor.h2510628.Hotel-Information) > > [Hotels in Isle of Skye](https://www.expedia.co.uk/Isle-Of-Skye-Hotels.d6131920.Travel-Guide-Hotels) > > [Best Western Welwyn Garden City Homestead Court Hotel](https://www.expedia.co.uk/Welwyn-Garden-City-Hotels-Best-Western-Welwyn-Garden-City-Homestead-Court-Hotel.h15368.Hotel-Information) > > [URBAN LOFT Berlin](https://www.expedia.co.uk/Berlin-Hotels-Urban-Loft-Berlin.h78270800.Hotel-Information) ### Flights > [British Airways London (LCY) to Frankfurt (FRA) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-london-city-to-frankfurt-intl/ba/lcy/fra) > > [Flights from Barry (CWL) to Sant Josep de sa Talaia (IBZ)](https://www.expedia.co.uk/lp/flights/cwl/ibz/cardiff-to-ibiza) > > [Japan Airlines](https://www.expedia.co.uk/Japan-Airlines-Flights.cJL.Travel-Guide-Airlines) ### Cars ### Activities > [Things to do in St Margaret's at Cliffe](https://www.expedia.co.uk/Things-To-Do-In-St-Margarets-At-Cliffe.d6257288.Travel-Guide-Activities) ### Packages > [Place de la Bastille](https://www.expedia.co.uk/Place-De-La-Bastille-Bastille.d508563.Attraction) ### Holiday Rentals ### General ---