Title: Grand Mercure Medan Angkasa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Medan Angkasa Luxury hotel with 2 restaurants and full-service spa ![2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine ](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/b42424b4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/3b824bf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/bbc0b2cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine ](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/aeaf649e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/19108d24.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Grand City Hall, Grand Mercure Medan Angkasa offers an outdoor pool with a children's area, a peaceful garden, spa, Indonesian specialties at two restaurants, yoga classes, and convenient dry cleaning and laundry services. 8.0 Very good ## Popular amenities - - Hot tub - Bar - Pool - Gym - Spa £37 includes taxes & fees 6 Nov - 7 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/14cdf86d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 7.4 Good 9 reviews ### Highlights Soundproofed Fireplace Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Ceiling fan - 452 sq ft - Sleeps 4 - 1 King Bed ![Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/9e684b2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds 8.0 Very good 1 review ### Highlights Soundproofed Fireplace Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Ceiling fan - 452 sq ft - Sleeps 4 - 2 Single Beds ![Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/6eabcc62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV - 484 sq ft - City view - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/c1dfb523.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Fireplace Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Ceiling fan - 452 sq ft - Sleeps 4 - 2 Single Beds ![Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/81c65026.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Fireplace Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Ceiling fan - 452 sq ft - City view - Sleeps 4 - 1 King Bed ![Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/757eff5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Soundproofed Fireplace Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Ceiling fan - Sleeps 2 - 1 King Bed ![Executive Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/19108d24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds ### Highlights Soundproofed Fireplace Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Ceiling fan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Grand-Mercure-Medan-Angkasa.h1680455.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Grand-Mercure-Medan-Angkasa.h1680455.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.59783%2C98.68172&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0Ld1Mo9ahzye3pwAdjInevuft0M=) Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235 #### What's nearby - Grand City Hall - 14 min walk - 0.8 miles - Medan Mall - 15 min walk - 0.9 miles - Sun Plaza - 3 min drive - 1.2 miles - Great Mosque of Medan - 3 min drive - 1.9 miles - Maimun Palace - 4 min drive - 2.2 miles #### Getting around - Medan Station - 14 min walk - Medan (KNO-Kuala Namu Intl.) - 44 min drive #### Restaurants - ‪Kantin Sena 88 - ‬3 min walk - ‪Crystal Jade Restaurant - ‬1 min walk - ‪KFC - ‬2 min walk - ‪Rainbow Cafe - ‬1 min walk - ‪Brahms Room - ‬4 min walk ## About this property ### Grand Mercure Medan Angkasa Luxury hotel near Sun Plaza Located close to Vihara Borobudur and Maimun Palace, Grand Mercure Medan Angkasa provides a poolside bar, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Indonesian cuisine. Fitness classes and yoga classes are offered at the gym; Grand Mercure Medan Angkasa also has dry cleaning/laundry services, a bar and a business centre. In addition to a steam room and a sauna, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station - A banquet hall, meeting rooms and a 24-hour front desk Room features All 266 rooms include comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 43-inch LCD TVs with cable channels - Fridges, free infant beds and coffee/tea makers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/w4000h2661x0y0-87ad47d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Medan Kesawan - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 617 reviews £67 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/3a1e4b97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Medan Medan - Pool - Spa - Kids pool - Parking included 8.2 Very good 120 reviews £38 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/16000000/15330000/15324400/15324374/f6af6052.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adimulia Hotel Medan Medan - Pool - Kids pool - Free WiFi - Restaurant 9.2 Wonderful 123 reviews £54 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=15324374&PinnedHotelID=15324374&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2820000/2815300/2815259/25e701da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aryaduta Medan Medan - Pool - Kids pool - Free WiFi - Restaurant 8.2 Very good 243 reviews £35 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2815259&PinnedHotelID=2815259&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2670000/2669600/2669542/d395949d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cambridge Hotel Medan Medan - Pool - Spa - Kids pool - Parking included 8.2 Very good 195 reviews £47 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2669542&PinnedHotelID=2669542&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/19000000/18620000/18614400/18614353/eebf7948.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### favehotel S. Parman Medan Medan - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 73 reviews £26 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=18614353&PinnedHotelID=18614353&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/a4710b4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Inna Medan Kesawan - Pool - Kids pool - Parking included - Free WiFi 7.2 Good 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21910000/21909800/21909787/4f526d42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### d'primahotel Kualanamu Medan Medan - Pool - Free airport shuttle - Kids pool - Parking included 8.8 Excellent 72 reviews £20 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=21909787&PinnedHotelID=21909787&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/72000000/71660000/71654500/71654492/c58adbbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reiz Suites, Artotel Curated Kesawan - Parking included - Free WiFi - Air conditioning - Housekeeping 7.8 Good 15 reviews £31 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=71654492&PinnedHotelID=71654492&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21960000/21957300/21957289/74352c46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Medan Pattimura Medan - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 69 reviews £23 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=21957289&PinnedHotelID=21957289&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 178,000 for adults and IDR 89,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Crystal Jade - Orchid Restaurant ### Things to do - Children's pool - Fitness classes - Full-service spa - Gym - Hot tub - Outdoor pool - Sauna - Steam room - TV in common areas - Yoga classes ### Family friendly - Children's pool - In-room cot - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Vegetable garden ### Full-service spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 11 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 43-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Fireplace - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 400000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 178000 for adults and from IDR 89000 for children - Airport shuttle fee: IDR 1000000 per vehicle (one-way, maximum occupancy 4) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: IDR 400000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses a grey water recycling system Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Angkasa Hotel Grand Mercure Medan Angkasa Hotel Grand Angkasa Medan Hotel Grand Mercure Maha Cipta Medan Angkasa Hotel Grand Angkasa International Medan Grand Mercure Maha Cipta Angkasa Hotel Grand Mercure Maha Cipta Angkasa Grand Mercure Angkasa Hotel Grand Mercure Angkasa Grand Angkasa Medan Mercure Medan Angkasa Medan Grand Mercure Medan Angkasa Hotel Grand Mercure Medan Angkasa Medan Grand Mercure Medan Angkasa Hotel Medan ## Frequently asked questions ### Does Grand Mercure Medan Angkasa have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Grand Mercure Medan Angkasa? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Medan Angkasa on 6 Nov 2025 start from £37.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Medan-Hotels-Grand-Mercure-Medan-Angkasa.h1680455.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Mercure Medan Angkasa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Mercure Medan Angkasa? > Self-parking is free at this property. ### What time is check-in at Grand Mercure Medan Angkasa? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Grand Mercure Medan Angkasa? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Grand Mercure Medan Angkasa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 1000000 per vehicle applies. ### Where is Grand Mercure Medan Angkasa located? > Situated in the business district, this luxury hotel is within 3 mi (5 km) of Sun Plaza, Vihara Borobudur and Maimun Palace. Great Mosque of Medan and Museum of North Sumatra are also within 3 mi (5 km). Medan Station is 14 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Medan Angkasa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 52 8 - Good 65 6 - Okay 28 4 - Poor 6 2 - Terrible 7 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 8.6/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### John 28 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel. My second time staying here. Good value, wonderful service. ##### John Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Yuen Teh 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good Very comfortable, room is renewed, and I really enjoyed staying there ##### Yuen Teh Stayed 2 nights in May 2025 ### 8/10 Good #### Santo 28 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything went smooth hotel is great breakfast awesome ##### Santo Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Jennifer 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel, huge room, friendly staff! Thank you! ##### Jennifer Stayed 1 night in Jun 2024 ### 8/10 Good #### william 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First stay after 6 yrs. Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good. ##### william Stayed 7 nights in Dec 2024 ### 8/10 Good #### Verified traveller 9 Sept 2024 Liked: Cleanliness, staff & service Overall, the stay was good. Reception staff were great, breakfast service was lacking. This hotel has the potential to be very good but the room lack some basic touches like hooks for towels, glasses for the water (no bottles), but overall good stay. ##### Verified traveller Stayed 1 night in Sep 2024 ### 6/10 Okay #### Christine 5 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities None of the staff had much command of English which made every request and dining a little difficult. The establishment wanted us to continually pay for drinks, meals, etc instead of allowing us to charge to our rooms and staff had no idea about wine or cocktails protocols. However it is a very nice hotel. ##### Christine Stayed 3 nights in Dec 2024 ### 4/10 Poor #### thomas 20 Dec 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Bad value Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast. ##### thomas Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Aqiludeen Nurul Aqilah 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!! ##### Aqiludeen Nurul Aqilah Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kadjairi Rudy 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was comfortable, but I think they need to work on their plumbing - the water pressure seems low, and the pipes give out a nasty noise and vibration when you turn on the taps initially. But other than that, the stay was excellent. ##### Kadjairi Rudy Stayed 2 nights in Oct 2025 ### 8/10 Good #### Peter 5 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅 ##### Peter Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Eduward 3 Jul 2025 Liked: Amenities, property conditions & facilities Like a home ##### Eduward Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Purnama 27 May 2025 Liked: Cleanliness Disliked: Room comfort Air minum sedikit. Ac terlalu dingin ##### Purnama Stayed 1 night in May 2025 ### 10/10 Excellent #### John 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Efficient and friendly service. Great value for the price, and good central location. ##### John Stayed 3 nights in Mar 2025 ### 8/10 Good #### Tom 4 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Little problems. The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou. ##### Tom Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Bindu 30 Dec 2024 Liked: Room comfort Disliked: Cleanliness Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either ##### Bindu Stayed 1 night in Dec 2024 ### 8/10 Good #### william 13 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice return after 6 yrs at another hotel. Improvements are great and renos moving along nicely. ##### william Stayed 4 nights in Dec 2024 ### 8/10 Good #### Mariam 3 Dec 2024 The bed sheet is not clean n toilet not clean up properly ##### Mariam Stayed 3 nights in Nov 2024 ### 8/10 Good #### IRENE 6 Oct 2024 Liked: Cleanliness, staff & service, amenities Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID). ##### IRENE Stayed 3 nights in Oct 2024 ### 8/10 Good #### Daniel yuen 14 Aug 2024 Liked: Cleanliness, staff & service The hotel room is old and need to renew. ##### Daniel yuen Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Michael 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed everything at this hotel. Was truly amazing. ##### Michael Stayed 1 night in May 2024 ### 8/10 Good #### Leonard 25 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel. ##### Leonard Stayed 8 nights in Feb 2024 ### 10/10 Excellent #### Hudson 4 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and nice room ❤️ ##### Hudson Stayed 1 night in Feb 2024 ### 8/10 Good #### Piero 30 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel avec piscine agréable. (À savoir toutefois : cette dernière n'est ouverte que jusqu'à 19:00.) ##### Piero Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Ari 22 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Helppo tulla juna-asemalta, siisti huone, hyvä palvelu, aamiainen erinomainen. ##### Ari Stayed 1 night in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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