Title: Crew Express Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crew Express Hotel Hotel in Medan with free breakfast and free airport shuttle ![Lobby sitting area](https://images.trvl-media.com/lodging/17000000/16880000/16871600/16871507/09a821f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/17000000/16880000/16871600/16871507/f3ae8a6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/17000000/16880000/16871600/16871507/36fc78e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/17000000/16880000/16871600/16871507/deeae246.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Room | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16880000/16871600/16871507/3b869956.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crew Express Hotel in the business district offers a breakfast buffet and Indonesian cuisine. Enjoy the rooftop terrace, rejuvenating spa massages, high-speed WiFi, a coffee shop, and a game room for diversions. 7.2 Good ## Popular amenities - Free airport shuttle - Breakfast included - Room service - Housekeeping - 24/7 front desk - Parking included £12 includes taxes & fees 23 Sept - 24 Sept ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=16871507&PinnedHotelID=16871507&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=16871507&PinnedHotelID=16871507&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=16871507&PinnedHotelID=16871507&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=16871507&PinnedHotelID=16871507&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=16871507&PinnedHotelID=16871507&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=16871507&PinnedHotelID=16871507&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=16871507&PinnedHotelID=16871507&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=16871507&PinnedHotelID=16871507&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Business Room | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16880000/16871600/16871507/600cd1d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room ### Highlights Air conditioning Flat-screen TV Blackout curtains Bidet Private bathroom Hairdryer Rainfall showerhead Free bottled water - 178 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Economy Room | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16880000/16871600/16871507/927de488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Blackout curtains Bidet Private bathroom Hairdryer Rainfall showerhead Free bottled water - 133 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-CREW-EXPRESS-HOTEL.h16871507.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-CREW-EXPRESS-HOTEL.h16871507.Hotel-Information) ## About the area Located in Medan, Crew Express Hotel is in the business district and near the airport. Grand City Hall and Maimun Palace are local landmarks, and some of the area's attractions include Rahmat International Wildlife Museum & Gallery and Percut Waterpark. [Visit our Medan travel guide](https://www.expedia.co.uk/Medan.dx2263) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.58728%2C98.80442&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Arj2VcQG4QsMlAhrQCGkylXihqo=) Jl. Arteri Kuala Namu No. 19, Deli Serda, Medan, North Sumatra, 20371 ### What's nearby - Medan Mall - 19 min drive - 11.4 miles - Great Mosque of Medan - 19 min drive - 11.1 miles - Grand City Hall - 20 min drive - 12.3 miles - Maimun Palace - 20 min drive - 11.4 miles - Sun Plaza - 21 min drive - 13.0 miles ### Getting around - Bandar Khalipah Station - 14 min drive - Medan (KNO-Kuala Namu Intl.) - 15 min drive ### Restaurants - ‪Ayam penyet cindelaras - ‬3 min drive - ‪PappaRich - ‬5 min drive - ‪Bakso Amat Kualanamu - ‬1 min drive - ‪KFC - ‬5 min drive - ‪Ayam Goreng Kampung Mbok Ijem - ‬3 min drive ## About this property ### Crew Express Hotel Hotel in the business district You can look forward to a free breakfast buffet, a free return airport shuttle and a rooftop terrace at Crew Express Hotel. The on-site Indonesian cuisine restaurant, Laurence Cafe, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and an arcade/games room. You'll also find perks such as: - Free self-parking - A water dispenser, smoke-free property and a lift - Local meal delivery service, a 24-hour front desk and a TV in reception Room features All 65 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and free bottled water. More amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with rainfall showers and bidets - 32-inch flat-screen TVs with digital channels - LED light bulbs, daily housekeeping and phones ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 2 metres - 24-hour free return airport shuttle on request - Free secured, uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10 AM - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Laurence Cafe ### Things to do - Arcade/game room - TV in common areas ### Family friendly - Arcade/game room - Snack bar/deli ### Conveniences - 24-hour front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Turndown service ### Outdoors - In a provincial park - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Handrails in stairways (76 centimetre high) - Lever door handles - Lift (88 centimetre wide door) - Visual doorbell notification - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (61 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Built in 2016 - Smoke-free property - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Meal delivery service - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - LED lighting - Phone - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Crew Hotel KNO Medan Crew Hotel KNO Crew KNO Medan Crew KNO KNO Hotel Medan KNO Hotel KNO Medan The Crew Hotel KNO The KNO Hotel CREW EXPRESS HOTEL Hotel CREW EXPRESS HOTEL Medan CREW EXPRESS HOTEL Hotel Medan ## Frequently asked questions ### Is Crew Express Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Crew Express Hotel? > As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Crew Express Hotel on 23 Sept 2025 start from £12.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Medan-Hotels-CREW-EXPRESS-HOTEL.h16871507.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Crew Express Hotel? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Crew Express Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Crew Express Hotel? > Checkout is at noon. ### Does Crew Express Hotel provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Where is Crew Express Hotel located? > Situated near the airport, this hotel is within 12 miles (20 km) of Museum of North Sumatra, Medan Mall and Grand City Hall. Maimun Palace and Great Mosque of Medan are also within 12 miles (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crew Express Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 5.2 Location ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 4 8 - Good 9 6 - Okay 0 4 - Poor 0 2 - Terrible 4 ### 10/10 Excellent #### Steve 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simple but clean and quiet. Quick taxi trip to airport and attractions. Highpoint: The staff. So friendly and helpful and fun to talk to. Would go back in a heartbeat! ##### Steve Stayed 5 nights in Jul 2024 ### 8/10 Good #### KURT 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was hard to communicate about the airport pick up but they came quick and drove fast to and from airport ##### KURT Stayed 1 night in Mar 2025 ### 8/10 Good #### Paul 9 Oct 2023 Liked: Staff & service Price was very reasonable but the hotel is a little tired. It was clean but could do with updating. ##### Paul Stayed 1 night in Oct 2023 ### 8/10 Good #### ger 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities To mutch traffic verry noice in the nighttime ##### ger Stayed 1 night in Jan 2024 ### 2/10 Terrible #### AHMED 26 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad hotel not clean, Breakfast not Good, location not good middle of highway, Staff can't speak good English, difficult to communicate. ##### AHMED ### 8/10 Good #### Naomi 21 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away. The airport shuttle came at 3:00 am, they have shuttles only at specific times. Not much to do in the immediate area but a good place to stay as a transit hotel. ##### Naomi Stayed 2 nights in Dec 2023 ### 8/10 Good #### Dillon 4 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient to airport Restaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables ##### Dillon Stayed 1 night in Mar 2023 ### 8/10 Good #### Martin 2 Apr 2025 Liked: Cleanliness, staff & service, room comfort Billig hotell i nærheten av flyplassen med inkludert flyplasstransport. ##### Martin Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Charlotte 30 Jul 2024 Disliked: Cleanliness, amenities, property conditions & facilities Alles riecht Zigaretten! Im Zimmer darf geraucht werden, daher stinkt es überall. Im Flur läuft die ganze Nacht Musik. ##### Charlotte Stayed 1 night in Jul 2024 ### 8/10 Good #### Verified traveller 30 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Preis Leistung ist gut! Für eine Nacht vor einem frühen Flug sehr gut! Kostenloser Transfer und Frühstück alles gut! ##### Verified traveller Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Prakash 21 Jun 2019 Liked: Cleanliness, staff & service, room comfort ##### Prakash Stayed 3 nights in Jun 2019 ### 8/10 Good #### Huong, Japan 17 Dec 2018 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness スタッフはフレンドリーで良かったのですが、部屋がタバコ臭かったのが残念でした。 ##### Huong Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Raymond 6 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3 outta 5 It was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee. ##### Raymond Stayed 1 night in Jun 2018 ### 2/10 Terrible #### Emma 11 May 2018 Disliked: Staff & service #### Worrying We tried to order room service which took 2 hours to get to us. The more worrying thing was at 4.30am a man somehow unlocked the door and came into our room, on asking reception they did not care or seem to see what the problem was... 2 females in a room and this happened with no care. I wouldn't recommend booking here at all ##### Emma ### 8/10 Good #### Verified traveller 10 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient to airport for overnight stopover A good overnight stay close to the airport. Nothing else to do in the neighbourhood. Very nice breakfast. Disappointed that there was no free shuttle from airport which I thought there was going to be when I booked the hotel. I sent an email to the hotel on the day we were to arrive and was told that the shuttle was only available for going from the hotel to the airport. So we had to take a taxi. ##### Verified traveller Stayed 1 night in Dec 2017 ### 2/10 Terrible #### FAWN TON 19 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ok nothing great did not have most things on menu, over charged me on ordering almost each time I ordered ##### FAWN TON Stayed 1 night in Jun 2017 ### 10/10 Excellent #### Verified traveller 16 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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