Title: Ocean Breeze Hotel Mazatlan Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ocean Breeze Hotel Mazatlan Luxury hotel with 2 outdoor pools and private beach ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/3000000/2800000/2793500/2793473/a3427e15.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, 2 outdoor pools, open 9:00 AM to 8:30 PM, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2800000/2793500/2793473/5e7eab7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/3000000/2800000/2793500/2793473/d82f1c20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite | In-room dining](https://images.trvl-media.com/lodging/3000000/2800000/2793500/2793473/1b7e782d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/3000000/2800000/2793500/2793473/d2b7b06a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ocean Breeze Hotel Mazatlan offers a vibrant entertainment district experience with shopping on site, a poolside bar, and 2 outdoor pools. Enjoy convenient amenities like free WiFi in public areas, a garden to unwind in, and an on-site restaurant serving kids' meals. 7.4 Good ## Popular amenities - Kitchen - On private beach - Bar - Pool - Gym - Room service ## Room options ### Check availability for these dates Tonight [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2793473&PinnedHotelID=2793473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2793473&PinnedHotelID=2793473&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2793473&PinnedHotelID=2793473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2793473&PinnedHotelID=2793473&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2793473&PinnedHotelID=2793473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2793473&PinnedHotelID=2793473&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2793473&PinnedHotelID=2793473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2793473&PinnedHotelID=2793473&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ![Family Suite | Living room | 21-inch TV with cable channels](https://images.trvl-media.com/lodging/3000000/2800000/2793500/2793473/57442635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Separate dining area Air conditioning Kitchenette Fridge TV Separate bedroom Blackout curtains Shower/bath combination Separate dining area Air-conditioning Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination - 655 sq ft - 1 bedroom - Sleeps 5 - 2 Double Sofa Beds OR 1 King Bed ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1870000/1862000/1861901/31457b6f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Lucila Mazatlán Curamoria Collection - Adults Only Downtown Mazatlan - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 323 reviews £130 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Mazatlan-Hotels-Casa-Lucila-Hotel-Boutique.h1861901.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=9a76ebdd-f1c0-4ea9-848b-a0661ed82b7f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/522500/522426/0aea7db6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Mazatlan - All Inclusive Zona Dorada - Pool - Hot tub - All-inclusive - Kids pool 9.0 Wonderful 1,005 reviews £225 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-Pueblo-Bonito-Mazatlan-All-Inclusive.h522426.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=9a76ebdd-f1c0-4ea9-848b-a0661ed82b7f&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76730000/76721500/76721438/c075c2e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott Mazatlán Marina Mazatlan - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 286 reviews £58 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-City-Plus-Mazatlan.h76721438.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=9a76ebdd-f1c0-4ea9-848b-a0661ed82b7f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/111000000/110850000/110846500/110846455/50d6ffdc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Hotel Mazatlan by IHG Mazatlán - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk 9.2 Wonderful 117 reviews £78 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Holiday-Inn-Express-Suites-Hotel-Mazatlan.h110846455.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=9a76ebdd-f1c0-4ea9-848b-a0661ed82b7f&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95100000/95092900/95092823/826b97b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Mazatlán Zona Dorada - Pool - Hot tub - Breakfast included - Parking included 9.2 Wonderful 502 reviews £50 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-One-Mazatlan.h95092823.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=9a76ebdd-f1c0-4ea9-848b-a0661ed82b7f&top_cur=GBP) Ad ![3 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/fa30df61.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Cerritos - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,008 reviews £225 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=9a76ebdd-f1c0-4ea9-848b-a0661ed82b7f&top_cur=GBP) Ad ![Private pool](https://images.trvl-media.com/lodging/3000000/2790000/2787700/2787624/a7670306.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive Mazatlán - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 42 reviews £523 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Luxury-Villas-Spa-All-Inclusive.h2787624.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=9a76ebdd-f1c0-4ea9-848b-a0661ed82b7f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Ocean-Breeze-Hotel-Mazatlan.h2793473.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Ocean-Breeze-Hotel-Mazatlan.h2793473.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.28885%2C-106.47286&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bwmDQu1rNVyRSXsSyrFls90mhow=) Av. Sabalos Cerritos s/n, Zona Hotelera Norte, Mazatlan, SIN, 82100 #### What's nearby - Witches Beach - 7 min walk - 0.4 miles - Mazatlan International Center - 8 min drive - 1.2 miles - Mazagua Aquatic Park - 10 min drive - 1.5 miles - Cerritos Beach - 11 min drive - 2.0 miles - Galerias Mazatlan - 12 min drive - 2.2 miles #### Getting around - Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 31 min drive #### Restaurants - ‪Hotel Riu Mazatlán, Sinaloa - ‬4 min drive - ‪The Bistro - ‬5 min drive - ‪La Tambora - ‬4 min drive - ‪La Marina - ‬6 min drive - ‪Restaurante El Cid - ‬5 min drive ## About this property ### Ocean Breeze Hotel Mazatlan Luxury family-friendly hotel near Cerritos Beach You can look forward to a poolside bar, a corner/local shop and shopping on-site at Ocean Breeze Hotel Mazatlan. The on-site restaurant, Acqua Cafe Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a hair salon. You'll also enjoy perks such as: - 2 outdoor pools and an indoor pool, along with pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), multilingual staff and a 24-hour front desk - A billiards/pool table, a front desk safe and a gift shop Room features All 200 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free Internet and safes. More amenities include: - Bathrooms with shower/bath combinations and free toiletries - 21-inch TVs with cable channels - Kitchenettes, fridges and stovetops ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/46d2afd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palms Resort of Mazatlan Zona Dorada - Pool - Spa - Kids pool - Parking included 8.6 Excellent 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112940000/112936700/112936675/5c45d7f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vistamar Mazatlán - Pool - Parking included - Free WiFi - Air conditioning 6.6 32 reviews £49 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=112936675&PinnedHotelID=112936675&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/36000000/35630000/35628600/35628584/10fcc9fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Mazatlán The Inn Centro Histórico Centro Historico - 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Hot tub - All-inclusive - Kids pool 9.0 Wonderful 1,005 reviews £225 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=522426&PinnedHotelID=522426&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free 24-hour offsite parking - Free self parking on site - Free valet parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 285 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Acqua Cafe Restaurant - Sunset Pool and Snack Bar ### Things to do - 2 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Health club - Indoor pool - Shopping ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - Grocery/convenience store - In-room kitchenette - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Computer station ### Outdoors - Garden - On a private beach - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 11 floors - 4 buildings - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 21-inch TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Kitchenette - Limited room service - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 285 per person - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 8:30 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Ocean Breeze Mazatlan Ocean Breeze Hotel Ocean Breeze Hotel Mazatlan Ocean Breeze Mazatlan Ocean Breeze Mazatlan Mazatlan Ocean Breeze Hotel Mazatlan Hotel Ocean Breeze Hotel Mazatlan Mazatlan Ocean Breeze Hotel Mazatlan Hotel Mazatlan ## Frequently asked questions ### Does Ocean Breeze Hotel Mazatlan have a pool? > Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 8:30 PM. ### Is Ocean Breeze Hotel Mazatlan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ocean Breeze Hotel Mazatlan? > Self-parking and valet parking are free at this property; nearby parking is also free. ### What time is check-in at Ocean Breeze Hotel Mazatlan? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Ocean Breeze Hotel Mazatlan? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is Ocean Breeze Hotel Mazatlan located? > Located in Mazatlán, this beachfront hotel is in the entertainment district and within a 15-minute walk of Witches Beach and Marina Mazatlan Golf Course. Cerritos Beach and Mazagua Aquatic Park are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ocean Breeze Hotel Mazatlan Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 100 8 - Good 116 6 - Okay 77 4 - Poor 29 2 - Terrible 27 ### 2/10 Terrible #### Jose 3 Dec 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### LO PEOR DE MAZATLÁN HORRIBLE... Busquen otro hotel: es sucio, el elevador no sirve, el A/C no funciona, huele horrible, colchones viejos, baños sucios, pisos en mal estado... NO TIENE WIFI... Tv viejo... Experiencia horrible... ![](https://a.travel-assets.com/ugc/hotel-reviews/5246E85AA332E455563E594DBB4C75C6E272E0A41606973003284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BB545B040365B79A7621585CEE6964F24E6D5AF51606973000961.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F1B8324DCC964578140708DD312ACA4CE5159DB11606973003787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F6954EF633C4BAFA1E960DA2104E57037843E80E1606973002858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 1 night in Nov 2020 ### 10/10 Excellent #### Marizza, Tijuana, BC. 26 Nov 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo el personal del hotel excelente, los protocolos de limpieza y sanitización muy buenos, las habitaciones agradables y espaciosas, quizás un poco antiguo el mobiliario, pero las camas son cómodas. Todo se me hizo bien respecto al hotel. pero el punto negativo es que yo no sabía que era parte de Mayan resort o grupo Vidanta, y casi te fórzan a una platica para venderte su tiempo compartido. ##### Marizza Stayed 7 nights in Nov 2020 ### 8/10 Good #### Carlos, Durango 21 Nov 2020 Liked: Cleanliness, staff & service, amenities El Agua fría de la alberca....... no me gusto eso ##### Carlos Stayed 2 nights in Nov 2020 ### 6/10 Okay #### Luis Angel 18 Nov 2020 Liked: Staff & service Disliked: Room comfort #### Regular a Malo Hotel muy bien ubicado y con bellos jardines , pero instalaciones muy viejas , televisiones viejisimas que no les funcionaba bien el cable,muy malos colchones y baños pequeñísimos .. El elevador fallando a cada rato.. en general le doy un 4 de 10 solo por el área de la alberca y la playa es algo de lo poco rescatable .. ##### Luis Angel Stayed 2 nights in Oct 2020 ### 8/10 Good #### Anabel 28 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was ok not what i expected they made us wait to get our room check in is at 3pm here and when you get there they say check in is at 5pm ##### Anabel Stayed 2 nights in Oct 2020 ### 8/10 Good #### Yareli 26 Oct 2020 Liked: Property conditions & facilities Disliked: Cleanliness No nos limpiaron la habitación durante la estancia ##### Yareli Stayed 2 nights in Oct 2020 ### 8/10 Good #### Jorge Arturo 19 Oct 2020 Liked: Cleanliness, property conditions & facilities, room comfort El servicio de elevadores fue una tragedia, me dieron habitaciones en el piso 7 y tuve que útiles las escaleras casi todo el tiempo porque los elevadores estaban fuera de servicio. ##### Jorge Arturo Stayed 2 nights in Oct 2020 ### 8/10 Good #### Karina sugey 19 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien, lo único fue que el elevador se tardaba mucho o no servía. ##### Karina sugey Stayed 2 nights in Oct 2020 ### 10/10 Excellent #### Ana Ivette 19 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable al mil Excelente servicio e instalaciones ##### Ana Ivette Stayed 1 night in Oct 2020 ### 4/10 Poor #### karina 6 Oct 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Mala experiencia La habitación sucia, vieja y olía a humedad. El aire acondicionado no enfriaba bien. El aire acondicionado en cafetería no sirve, el wifi no sirve. Lo único bueno es la alberca. El precio que pagué fue muy alto en relación con el servicio que tuve. ##### karina Stayed 2 nights in Oct 2020 ### 6/10 Okay #### Juan, Torreon 6 Oct 2020 Se requiere renovación,principalmente los baños y mobiliario de la habitación. ##### Juan Stayed 6 nights in Sep 2020 ### 8/10 Good #### Gabriela, Culiacan 5 Oct 2020 Al llegar al check in tarde casi una hora en fila, y eso que solo habia una persona antes, estaba un recepcionista solo y tardo mucho, aparte no me dieron la llave porque el cuarto no estaba listo, entonces tuve que regresar dos horas mas tarde y volver a formarme por la llave,y bueno, el cuarto estaba bien pero las televisiones son como de los 90\`s, y habia mucho polvo, lo deje pasar porque mi plan era mas estar en la alberca, al hacer el check out me hicieron esperar otras dos horas porque tenian que revisar el cuarto y esperaba un botones para el equipaje, jamas llego nadie. La alberca esta bien, y el hotel esta agradable, dormi agusto y al final creo que solo esto es detalle de falta de personal en administracion- ##### Gabriela Stayed 1 night in Oct 2020 ### 6/10 Okay #### VERONICA 29 Sept 2020 #### falta Wi-Fi en las habitaciones falta Wi-Fi en las habitaciones ##### VERONICA Stayed 2 nights in Sep 2020 ### 6/10 Okay #### Carmen 28 Sept 2020 #### Regular la ubicacion esta bien, un poco de falta de.mantenimiento la habitación, el personal muy amable, pero nunca accedan a la.platica que te proporciona vidanta te ofrecen miles de beneficios por tomarla aparte de 500 pesos que te regresaran al final y ninguna promocion es tan buena para perder casi 2 horas de tus vacaciones, la tome y ninguna promocion me aplicaron y mis 500 pesos no me los regresaron xq sali de madrugada y ellos no estan (equipo de ventas vidanta) es un fraude y perdida de tiempo eso x todo lo.demas estuvo regular x el precio esta bien ##### Carmen Stayed 3 nights in Sep 2020 ### 8/10 Good #### Ricardo 21 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Limpieza impecable, habitación muy amplia, cama y sofás muy cómodos. Excelente estancia. ##### Ricardo Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Carlos, Tepic, Nayarit 20 Sept 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pasamos unos dias excelentes, buena atencion de todo el personal ##### Carlos Stayed 3 nights in Sep 2020 ### 10/10 Excellent #### Manuela Aurora 15 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradable Fue un estancia agradable, el hotel bien en general. Lo malo fue que cuentan con un solo elevador para un edificio de 11 pisos. Hay otro pero esta descompuesto. El servicio bien y el personal muy amable. ##### Manuela Aurora Stayed 8 nights in Sep 2020 ### 8/10 Good #### Alejandro 14 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Bien Muebles sencillos y ya un poco anticuados. Instalaciones mucho mejor como las albercas. ##### Alejandro Stayed 3 nights in Sep 2020 ### 4/10 Poor #### Manuel de Jesús 6 Sept 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Experiencia inolvidable !!! No fue una estancia placentera, en primera instancia nos asignaron una habitación vieja y sin asear! Baño sucio, ventilador sucio, rejillas de aire con bastante polvo, recámara socia, el colchón estaba fatal, además, el elevador para morir, se tardaba una eternidad, la playa sucia y con piedras!!’ Para cerrar la habitación , me cambiaron el voucher de la tarjeta de crédito!! Además No lo encontraban para devolverlo. Una experiencia muy incomoda, en la reservación nunca indicaron que había que tomar una plática de 3 horas para promocionar la venta de los tiempos compartidos !!! Un hostigamiento para que se les comprara !! ##### Manuel de Jesús Stayed 3 nights in Sep 2020 ### 8/10 Good #### Ana, Guasave 31 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El elevador tardaba muchisimo. Esperamos hasta 15 minutos. ##### Ana Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### FRANCISCO 19 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio el cuarto se respiraba a humedad ##### FRANCISCO Stayed 1 night in Aug 2020 ### 6/10 Okay #### Alfredo, Cdmx 18 Aug 2020 Liked: Staff & service, amenities Hola, el servicio y el trato del personal es excelente, buena comida, pero sinceramente las habitaciones ya están muy antiguas con espacios obsoletos, las albercas sucias y los baños comunes sucios también, deben enfocarse en eso para mejorar ya que el servicio y la ubicación del hotel es excelente. ##### Alfredo Stayed 4 nights in Aug 2020 ### 8/10 Good #### Mary, Puebla 18 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las suites están pequeñas, la parrilla no calienta bien. El servicio está excelente, todo es limpio y las instalaciones están cuidadas. ##### Mary Stayed 1 night in Aug 2020 ### 4/10 Poor #### Jorge 17 Aug 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel rooms are super old and have fungus I would not stay there again. The rooms are super old and the room has a humidity problem. Even fungus is visible in the room. This hotel has serious issues since I noticed other people complaining during check-in and checkout. ![](https://a.travel-assets.com/ugc/hotel-reviews/C0EE659C727AC753338FB4884A5A2C1C5BD00C011597686418954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DC1332B9784949A6B77100A0D64D8CBD46C5BDA51597686433494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1A4250DAC3D8BBF3AB5C4E2112EB6B3CD56052171597686442998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4A32421E9E276E47C0A7F484AFD77BB103CFD56F1597686447233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jorge Stayed 1 night in Aug 2020 ### 4/10 Poor #### Joshua 5 Apr 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Somewhat nice, but not worth the hassle. Our stay was not great, as the hotel was under construction and every time we asked for help they couldn't help us. Most of the employees were not happy to work there, but a few helped make our time salvageable. I would not recommend going to this hotel because it is obvious they are trying to take every dollar that you have. ##### Joshua Stayed 2 nights in Mar 2020 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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