Cabin, 1 Bedroom, Kitchen | In-room safe, free WiFi, bed sheets
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Reviews of Monteverde Hotel de Cabañas

3.5 out of 5
Monteverde Hotel de Cabañas
Chavarria y Constitucion S/N Col.Centro, Mazamitla, JAL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 376 out of 609 reviews" "
Rating 8 - Good. 168 out of 609 reviews" "
Rating 6 - Okay. 42 out of 609 reviews" "
Rating 4 - Poor. 10 out of 609 reviews" "
Rating 2 - Terrible. 13 out of 609 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Stayed 3 nights in Mar 2024
Response from Hotel Cabañas Monteverde on 1 Apr 2024
Gracias por elegir a Monteverde en tu reciente visita a nuestro destino, esperamos tu regreso.

10/10 Excellent

Ramon, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Cabañas Monteverde on 4 Mar 2024
Estimado Ramon,Gracias por elegir a Monteverde en su reciente visita a nuestro destino, esperamos su regreso.

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Cabañas Monteverde on 19 Feb 2024
Gracias por elegir a Monteverde en tu reciente visita a nuestro destino, esperamos tu regreso.

10/10 Excellent

Bonerges

Stayed 2 nights in Jan 2024
Response from Hotel Cabañas Monteverde on 13 Feb 2024
Gracias por elegir a Monteverde en tu reciente visita a mazamitla, esperamos tu regreso.

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place.
Response from Hotel Cabañas Monteverde on 29 Jan 2024
Gracias Guillermo por tus comentarios, esperamos tu regreso a Monteverde.

10/10 Excellent

Abraham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo que en la Cocina se aseguren que tenga lo que los clientes pida o si no tiene que avisen con tiempo asi el cliente puede pedir otra cosa Gracias
Stayed 4 nights in Dec 2023
Response from Hotel Cabañas Monteverde on 9 Jan 2024
Estimado Abraham, Gracias por alojarse en Monteverde, todos sus comentarios son tomados en cuenta, esperamos su regreso.

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained, very clean. The staff is very friendly and helpful. The kiosk is the little restaurant in the facility has very good food at very reasonable prices. The only thing that I'd like to let everyone know is that it does get very cold at night and the provided blankets will not keep you warm. I ordered more wood from the receptionist and I slept in front of the chimney to keep the fire going all night. Other than that it is very beautiful place to stay.
Stayed 1 night in Dec 2023
Response from Hotel Cabañas Monteverde on 4 Jan 2024
Thanks for staying with us. We appreciate your feedback

8/10 Good

Mark

Travelled with family
Liked: Staff & service
Christmas stay
The cabin was nice, however it could use some updating. Towels, bed covers, pots , pans are all old. No coffee maker or microwave.
Stayed 6 nights in Dec 2023
Response from Hotel Cabañas Monteverde on 29 Dec 2023
Thank you for your comments, they are important to us.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
Loved it, especially with the chimney. Very close to the town Mazamitla.
Stayed 1 night in Dec 2023
Response from Hotel Cabañas Monteverde on 22 Dec 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Arnulfo, Turlock

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and tranquil place to rest and relax. Mazamitla is 5 minutes away 15 min walk away
Stayed 2 nights in Dec 2023
Response from Hotel Cabañas Monteverde on 22 Dec 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Onelina

Stayed 2 nights in Nov 2023
Response from Hotel Cabañas Monteverde on 27 Nov 2023
Gracias por elegir a Monteverde en tu reciente visita a Mazamitla, esperamos tu regreso.

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe place to stay...
Although the place is really nice, they need to work on have a better wifi service, it was so weak and the interphone never worked, I think they should add a couple of kitchen appliances like coffee maker, but the service and place are great.
Stayed 2 nights in Oct 2023
Response from Hotel Cabañas Monteverde on 1 Nov 2023
Estimado David,Gracias por elegir a Monteverde en su reciente visita a nuestro destino, tomamos en cuenta todos sus comentarios ya que su opinión es muy importante para nosotros, esperamos su regreso.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location service general excellent
Stayed 1 night in Oct 2023
Response from Hotel Cabañas Monteverde on 31 Oct 2023
Gracias por alojarte en Monteverde, esperamos tu regreso.

10/10 Excellent

Venancio

Liked: Cleanliness, staff & service, property conditions & facilities
Overall satisfy👍
Stayed 2 nights in Oct 2023
Response from Hotel Cabañas Monteverde on 19 Oct 2023
Gracias por elegir a Monteverde en tu reciente visita a mazamitla, esperamos su regreso.

8/10 Good

Maria

Stayed 3 nights in Sep 2023
Response from Hotel Cabañas Monteverde on 10 Oct 2023
Gracias por elegir a Monteverde en su reciente visita a Mazamitla, esperamos su regreso.

10/10 Excellent

Alfredo, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Monteverde's setting, surrounded by pine trees and a beautiful forest. The cabin was very comfortable and clean.
Stayed 1 night in Sep 2023
Response from Hotel Cabañas Monteverde on 13 Sept 2023
Thank you for your review, we hope to welcome you in the future.

8/10 Good

Gloria

Stayed 2 nights in Sep 2023
Response from Hotel Cabañas Monteverde on 14 Sept 2023
Gracias por alojarse en Monteverde, esperamos su regreso.

6/10 Okay

SANDOVAL BARRAGAN

Liked: Cleanliness
Las cabañas necesitan mantenimiento, es un lugar con áreas verdes muy lindas pero las cabañas ya están algo deterioradas y muy oscuras por dentro incluso con las luces prendidas es casi nada lo que iluminan, la coladera del baño despedía un olor muy desagradable, son cabañas simples, no estuvo mal la experiencia pero no regresaríamos
Stayed 2 nights in Aug 2023
Response from Hotel Cabañas Monteverde on 24 Aug 2023
Estimada Andrea, te agradecemos tus comentarios, por tu reporte se pudo reparar el tema de la coladera y ya estamos trabajando en mejoras de iliminación de las cabañas. Esperemos nos des la oportunidad de volver y ver nuestras mejoras para que no dejes de disfrutar de nuestras áreas verdes y la experiencia Monteverde.

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
No internet
Stayed 3 nights in Jun 2023
Response from Hotel Cabañas Monteverde on 29 Jun 2023
Estimado Carlos,Parece que sucedieron ciertas deficiencias con el internet que son muy atípicas, hemos informado al equipo de sus comentarios y nos encartaria tener la oportunidad de recibirlo nuevamente.

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property very much in general.The bedding needs updating and bathroom towels.
Stayed 3 nights in Jun 2023
Response from Hotel Cabañas Monteverde on 26 Jun 2023
Gracias por sus valiosos comentarios, su opinion es muy importante para nosotros, esperamos su regreso.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrutamos estar en la cabaña, la cabaña está acogedora, menos fría que otra que usamos una noche anterior de Airbnb, nos gustó mucho que tenía dos baños la mediana, bastante práctico. Lo único que nos faltó fue una cafetera ya que en el restaurante solo tenían café soluble. Pero fuera de eso está excelente, nos dieron un atado de leña y una botella grande de agua ya incluida con la renta por noche.
Response from Hotel Cabañas Monteverde on 6 Jan 2023
Estimado Cesar,Gracias por sus valiosos comentarios, su opinion es muy importante para nosotros, esperamos poder recibirlos en un futuro cercano.

10/10 Excellent

Douglas

Stayed 1 night in Nov 2022

8/10 Good

Javier

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Always, the weather. All the green areas mente verde have are unique
Stayed 2 nights in Sep 2022
Response from Hotel Cabañas Monteverde on 12 Oct 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jesus

Travelled with family
Liked: Staff & service, property conditions & facilities
Me gusto la naturaleza y el silencio poder escuchar el canto de los pájaros.
Stayed 2 nights in Jul 2022
Response from Hotel Cabañas Monteverde on 19 Jul 2022
Gracias por alojarse en Monteverde, esperamos su pronto regreso.

8/10 Good

oscar

Stayed 1 night in May 2022
Response from Hotel Cabañas Monteverde on 23 May 2022
Nos gustaría darle las gracias por haber elegido a Monteverde como su anfitrión en su reciente visita a Mazamitla. Esperamos su pronto regreso.

8/10 Good

Adan, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice view
Stayed 1 night in May 2022
Response from Hotel Cabañas Monteverde on 16 May 2022
Estimado Adan, Gracias por alojarse en Monteverde, esperamos su pronto regreso.

10/10 Excellent

Joseph, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly staff, cute accomodations.
Stayed 1 night in Apr 2022
Response from Hotel Cabañas Monteverde on 3 May 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

tania

Stayed 2 nights in Apr 2022
Response from Hotel Cabañas Monteverde on 18 Apr 2022
Nos gustaría darle las gracias por haber elegido nuestro complejo como su anfitrión en su reciente visita a nuestro destino. Fue un placer contar con usted y le agradecemos que se haya tomado el tiempo para compartir su experiencia

10/10 Excellent

Ariel

Stayed 1 night in Mar 2022
Response from Hotel Cabañas Monteverde on 14 Jun 2022
Gracias por alojarse en Monteverde, esperamos su regreso.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a very nice time the place is very quiet clean and the service is excellent
Stayed 2 nights in Mar 2022
Response from Hotel Cabañas Monteverde on 11 Mar 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022
Response from Hotel Cabañas Monteverde on 14 Jun 2022
Gracias por alojarse en Monteverde, esperamos su pronto regreso.

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no wifi. The whole time I kept calling the front desk. They said that they were gonna help us with the problem but they were obviously playing dumb. Don’t recommend at all. There were bugs everywhere in our cabin.
Stayed 1 night in Jan 2022
Response from Hotel Cabañas Monteverde on 31 Jan 2022
We are so sorry to read yuo had a bad experience with us. The wifi service was down the nights you stay with us due an area issue from our provider, there was nothing we could do about it. We are in the forest and we fumigate our cabins regularly.

6/10 Okay

Felisa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Pretty location
This is a beautiful location and the cabins are cute but maybe a bit overpriced for the level of comfort and amenities.
Stayed 1 night in Dec 2021
Response from Hotel Cabañas Monteverde on 24 Jan 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Consuelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definetly recommend to anyone loved this place!!!
Stayed 2 nights in Jan 2022
Response from Hotel Cabañas Monteverde on 21 Jan 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Está mal la dirección, queda lejos del centro.
Stayed 1 night in Jan 2022
Response from Hotel Cabañas Monteverde on 20 Jan 2022
Estimada Patricia, Nos gustaría darle las gracias por haber elegido nuestro complejo como su anfitrión en su reciente visita a Mazamitla, Espeamos su pronto regreso.

8/10 Good

Salvador

Travelled with family
Liked: Staff & service, amenities
las instalaciones se mantienen casi en las mismas condiciones, el piso de madera está flojo y muy ruidoso, al menos en la cabaña que nos tocó. el check in podrá ser al menos una hora más temprano, por lo demás todo muy bien felicitaciones!!!
Stayed 2 nights in Jan 2022
Response from Hotel Cabañas Monteverde on 17 Jan 2022
Estimado Salvador, agradecemos mucho sus comentarios, su opinion es muy importante para nosotros, hemos tomado ya las medidas para corregir sus observaciones, esperamos su pronto regreso.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Cabins Just Outside Downtown Mazamitla
This is a simply beautiful hotel tucked into a forested hillside. Loved our mid-size cabin, which had a fireplace, kitchen and comfortable beds. The room rate included a daily delivery of firewood, and we loved making a fire everyday (we even roasted marshmallows!). One thing to note is the distance to downtown Mazamitla, it's a 15-20 minute walk on hilly streets, and taxis aren't always easy to get, so if you're not into hilly walking you may want to stay at this hotel only if you have a car (also, we arrived without a car and the bellhop didn't offer to help us with our luggage down the hilly hotel property road and multiple steps — the property probably isn't ideal for people concerned about accessibility). But overall, we truly enjoyed our stay at this atmospheric and wonderful property!
Stayed 2 nights in Jan 2022
Response from Hotel Cabañas Monteverde on 13 Jan 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Arnulfo, Turlock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cabins a fee bugs here and there but your in the forest so we expected some. Overall very nice and clean. The beds were very comfortable rooms kind of small and so were the restrooms. Overall very relaxing.
Stayed 1 night in Jan 2022
Response from Hotel Cabañas Monteverde on 5 Jan 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabin my family really enjoyed the night we spent there.
Stayed 1 night in Dec 2021
Response from Hotel Cabañas Monteverde on 3 Jan 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Zachary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So booked and canceled within an hr and no refund
Stayed 2 nights in Dec 2021
Response from Hotel Cabañas Monteverde on 23 Dec 2021
The cancellation policy is 3 days before arrival, sorry for the inconvenience.

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay , beautiful place
Stayed 1 night in Dec 2021
Response from Hotel Cabañas Monteverde on 22 Dec 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with cabins, great value. Restaurant food is very reasonably priced.
Stayed 2 nights in Dec 2021
Response from Hotel Cabañas Monteverde on 20 Dec 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a wonderful place, inside and out and the ambiance is as wonderful as expected. Our only discomfort was the coldness in the room, and to top it off, the firewood was moist and wouldn't stay on. This can be solved by requesting extra blankets, which they have available and will gladly loan and requesting help with keeping the fire going. I'd likely stay again, but I'd just prepare better and bundle up.
Stayed 1 night in Nov 2021
Response from Hotel Cabañas Monteverde on 13 Dec 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Ester heater did not work properly. That water was freezing cold
Stayed 2 nights in Nov 2021
Response from Hotel Cabañas Monteverde on 30 Nov 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Angélica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was very nice, yes few incidents happen , the stove was not safe to turn on and the fireplace was hard to start the fire, but we call for help, they fixed it, overall we have good time and for sure we returned and recommended this place !!
Stayed 1 night in Nov 2021
Response from Hotel Cabañas Monteverde on 27 Nov 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, views, and service you get lodge daily for your chimeney for free
Stayed 2 nights in Oct 2021
Response from Hotel Cabañas Monteverde on 12 Oct 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hotel Cabañas Monteverde on 12 Oct 2021
Estimado Alexis: Sinceramente, esperamos darle la bienvenida de nuevo en una futura ocasión.

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe secure parking cleaness could be better.
Stayed 3 nights in Sep 2021
Response from Hotel Cabañas Monteverde on 12 Oct 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing scenery, open your door and your are in the "woods". Downtown is 5 minutes away.
Stayed 3 nights in Jul 2021
Response from Hotel Cabañas Monteverde on 17 Aug 2021
Thank you for visit Monteverde and your coments.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The property itself was beautiful. Nice landscape. The cabin was not clean. There was body fluid stained blankets, soaking wet “clean” towels. Dirty sink in the kitchen and dirty bathrooms. Then when we left we were accused by staff of stealing a hand towel. There was no way to even know we had left yet at check out so it was an obvious lie. We brought our luggage in for them to search and they magically found the towel in the room at that point.
Stayed 2 nights in Jul 2021
Response from Hotel Cabañas Monteverde on 27 Jul 2021
Dear guest: Thank you for your point of view about us. We are glad you enjoyed oir veiws and our property. We constantly renovate blankets and sheets, we are sorry if you could not see this.