Title: Matsue New Urban Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Matsue New Urban Hotel Hotel with a restaurant, near Shimane Art Museum ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/b345e44f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/1d93485c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/f73c2175.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Japanese-Style Room - Main Building (6 tatami mat) | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ede7db9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room - Non-smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6298ef9b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Matsue New Urban Hotel, near Matsue Castle, offers a practical base with free in-room WiFi. Enjoy the on-site coffee shop, bar, and restaurant. Helpful staff enhance your stay. Book a body treatment at the spa or walk to the nearby Shimane Art Museum. 8.2 Very good ## Popular amenities - Bar - Parking available - Breakfast available - 24/7 front desk - Laundry - Housekeeping £46 20 Oct - 21 Oct ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 31 of 31 rooms ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6aa7e076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style Room - Main Building (4.5 tatami mat) 10.0 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 3 - 2 Single Beds ![Superior Japanese-Style Room - Main Building (6 tatami mat) | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/2f5646b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style Room - Main Building (6 tatami mat) ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 4 - 3 Single Beds ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/9aaad9df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Twin - Non-Smoking - Annex 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Fridge TV Bidet Private bathroom Hairdryer - Lake view - Sleeps 2 - 1 Single Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/2ba61696.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House - Non-Smoking 8.8 Excellent 6 reviews ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 2 - 2 Single Futons OR 1 Single Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ad4477d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Lake View Annex Building - Sleeps 2 ![Double Room - Non -Smoking - Renewed Main Building | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/9ff48ab4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Non -Smoking - Renewed Main Building 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 2 - 1 Double Bed ![Twin Room - Non-Smoking - Renewed Main Building | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/e47f8ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Non-Smoking - Renewed Main Building 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 4 - 2 Large Single Beds ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/fe0f4d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room Cityview - Non-Smoking - Annex 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 2 - 1 Double Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/fe0f4d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room Lakeview - Non-Smoking - Annex 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - Lake view - Sleeps 2 - 1 Double Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ffb89780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Lakeview - Non-Smoking - Annex 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - Lake view - Sleeps 2 - 1 Double Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ffb89780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Cityview - Non-Smoking - Annex 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 2 - 1 Double Bed ![Deluxe Twin Room Cityview - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/5834902e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Cityview - Non-Smoking - Annex ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 4 - 2 Double Beds ![Deluxe Twin Room Lakeview - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/92263182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Lakeview - Non-Smoking - Annex 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - Lake view - Sleeps 4 - 2 Double Beds ![Deluxe Twin Room Viewbath - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/8f91b674.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Viewbath - Non-Smoking - Annex 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - Lake view - Sleeps 4 - 2 Double Beds ![Triple Room - Non-smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6298ef9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Non-smoking - Annex ### Highlights Soundproofed Air conditioning Fridge TV Bidet Private bathroom Hairdryer Satellite channels - City view - Sleeps 3 - 3 Large Single Beds ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6968faa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin City View Annex Building - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/3f0bd73f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin City View Annex Building - Sleeps 2 ### Run Of House - Sleeps 2 ### Semi Double Lake View Annex Building - Sleeps 2 ### Twin Main Building - Sleeps 2 ### Superior Japanese-Style 6 Tatami Main Buiding - Sleeps 3 ### Superior Japanese-Style 4.5 Tatami Main Buiding - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/8f9d48e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Lake View Bath Annex Building - Sleeps 2 ### Single Main Building - Sleeps 1 ### Double Main Building - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6b3d93e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Annex Building Single Room - Sleeps 1 ### Semi Double City View Annex Building - Sleeps 2 ### Double City View Annex Building - Sleeps 2 ### Double Lake View Annex Building - Sleeps 2 ### Deluxe Twin Lake View Annex Building - Sleeps 2 ### Family Room Annex Building - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsue-Hotels-Matsue-New-Urban-Hotel.h2894368.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsue-Hotels-Matsue-New-Urban-Hotel.h2894368.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.46882%2C133.05101&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2mwOoyPKsMjjWmnmF2tVN2S3XRE=) 40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845 #### What's nearby - Shijimikan Museum - 10 min walk - 0.6 miles - Matsue Castle - 10 min walk - 0.6 miles - Shimane University Old Okudani Lodging - 19 min walk - 1.0 mile - Tamatsukuri Onsen - 8 min drive - 5.5 miles - Tamatsukuri Hot Spring - 9 min drive - 6.1 miles #### Getting around - Matsue Station - 20 min walk - Izumo (IZO) - 28 min drive #### Restaurants - ‪月ヶ瀬 - ‬4 min walk - ‪珈琲館京店店 - ‬4 min walk - ‪皆美館 - ‬4 min walk - ‪浪花寿し - ‬3 min walk - ‪Little Court Coffee - ‬3 min walk ## About this property ### Matsue New Urban Hotel Hotel near Matsue Castle Located close to Matsue Horaenya Denshokan and Shimane Art Museum, Matsue New Urban Hotel provides an indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with a bar and conference space. You'll also find perks such as: - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - A front desk safe, a lift and a 24-hour front desk - A vending machine, ATM/banking services and luggage storage - Guest reviews say good things about the helpful staff Room features All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Bathrooms with bidets and baths or showers - TVs with satellite channels - Fridges, heating and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/527700/527692/3e8c5827.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsue Excel Hotel Tokyu Matsue - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 724 reviews £61 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=527692&PinnedHotelID=527692&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, hot springs/mineral springs](https://images.trvl-media.com/lodging/84000000/83080000/83071500/83071446/addb4f3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TENNENONSEN DANDANNOYU ONYADONONOMATSUE Matsue Shinjiko Onsen - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 260 reviews £115 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=83071446&PinnedHotelID=83071446&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6010000/6009500/6009450/f1653f95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Express Matsue Matsue - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 891 reviews £57 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6009450&PinnedHotelID=6009450&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/102000000/101930000/101927900/101927858/6f7a945a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsue Universalhotel Matsue - Breakfast included - Free WiFi - Restaurant - Air conditioning 6.6 292 reviews £35 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=101927858&PinnedHotelID=101927858&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/72000000/71040000/71036800/71036799/0e5d8ba3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green Rich Hotel Matsue eki Across Matsue - Spa - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 227 reviews £80 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=71036799&PinnedHotelID=71036799&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 1210 per person)](https://images.trvl-media.com/lodging/10000000/9630000/9623100/9623030/f28973e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsue Urban Hotel Matsue - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.6 Good 504 reviews £57 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=9623030&PinnedHotelID=9623030&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/5000000/4630000/4626700/4626603/677c1ebc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Route Inn Matsue Matsue Shinjiko Onsen - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 345 reviews £103 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=4626603&PinnedHotelID=4626603&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17370000/17367100/17367028/473a505d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Matsue Ekimae Matsue - Breakfast included - Free WiFi - Air conditioning - Parking available 8.2 Very good 780 reviews £47 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=17367028&PinnedHotelID=17367028&HadPinnedHotel=true®ionId=-1&adults=2) ![4th Floor Twin Room with Observation Bath, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/96000000/95260000/95251300/95251239/d24e8ea8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ohashikan Matsue Shinjiko Onsen - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 31 reviews £161 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=95251239&PinnedHotelID=95251239&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/17000000/16190000/16188500/16188448/7a2776ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yukeikohan Suitenkaku Matsue Shinjiko Onsen - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 67 reviews £77 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=16188448&PinnedHotelID=16188448&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Parking on site (JPY 800 per night) ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 880 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Conference space ### Spa - Body treatments - Public indoor mineral hot springs (onsen) ### Accessibility - Lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Pay films - TV with cable/satellite channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 880 for children - Self-parking fee: JPY 800 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Matsue New Urban Annex Matsue New Urban Hotel Matsue New Urban Hotel Annex New Urban Annex New Urban Hotel Annex Matsue New Urban Hotel Annex Matsue New Urban Hotel Hotel Matsue New Urban Hotel Matsue Matsue New Urban Hotel Hotel Matsue ## Frequently asked questions ### Is Matsue New Urban Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Matsue New Urban Hotel? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Matsue New Urban Hotel on 20 Oct 2025 start from £46.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Matsue-Hotels-Matsue-New-Urban-Hotel.h2894368.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Matsue New Urban Hotel? > Self-parking is available for JPY 800 per night. ### What time is check-in at Matsue New Urban Hotel? > Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Matsue New Urban Hotel? > Checkout is at 10 AM. ### Where is Matsue New Urban Hotel located? > Located in Matsue Shinjiko Onsen, this hotel is within a 15-minute walk of Shimane Art Museum and Matsue Horaenya Denshokan. Matsue Castle and Lake Shinji are also within 1 mi (2 km). Matsue Station is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Matsue New Urban Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 147 8 - Good 157 6 - Okay 66 4 - Poor 9 2 - Terrible 12 ### 10/10 Excellent #### Chun Wai Wilson 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is within walking distance to Shimane Art Museum. The view of the lake view room is perfect. ##### Chun Wai Wilson Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### TIMOTHY 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum. ##### TIMOTHY Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Gordon 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I speak Japanese and so did not rely on internet advice and discovered many shops and food and local information. I was on business but would like to return for a holiday as it has lots to offer without the crowds. Only bad point is matsue has a taxi shortage in the morning and evenings due to cummuter rush. ##### Gordon Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Willy 17 Jun 2024 Liked: Amenities Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated. ##### Willy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ryan 30 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind. ![Hotel Room](https://a.travel-assets.com/ugc/hotel-reviews/AF3E81D71D97AC44A8F6DC2C6A47DE028C135AC41727659936253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom in the Hotel Room](https://a.travel-assets.com/ugc/hotel-reviews/ADCF5E99E96ABD1540E980EDE319E1C13E3CDDD71727659937095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Gene 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great lakefront hotel with excellent service Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north. ##### Gene Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Lap Man 9 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A bit old building but enough for staying one or two night. Have a convenient shop and carpark downstair, quite good for people who drove to Matsue. ##### Lap Man ### 8/10 Good #### Brian 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Room smaller than I had expected. Everything was ok, except that the size of the room was very small. The pictures on the website is a bit misleading. ##### Brian Stayed 5 nights in Apr 2025 ### 8/10 Good #### Guillaume 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities / ##### Guillaume Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Minako 11 Oct 2025 Liked: Cleanliness Disliked: Amenities 大浴場に外を歩いて移動するのを改善してほしい ##### Minako Stayed 1 night in Oct 2025 ### 8/10 Good #### Atushj 3 Sept 2025 殺虫剤が欲しい ##### Atushj Stayed 1 night in Sep 2025 ### 6/10 Okay #### kazuko 28 Aug 2025 Liked: Cleanliness, property conditions & facilities 自動チェックインなのですが、案内をしてくださった若い男性の話していることが理解出来なかった。お部屋の掃除をして欲しい旨を伝えたら、何時に出掛けて何時に帰ってくるのか聞かれた。3泊4日の旅でしたので、「いつの事ですか?」と聞き返したらまた「何時に出掛けて何時に帰ってきますか」と繰り返し聞かれた。毎日何時に帰ってくるかなど、旅先だからわかるはすないのにと思うが、それがここのホテルでは重要な事なのだろうか。チェックインの説明の若者に反して、お掃除の方は毎日綺麗にお部屋を整えて下さって、感心した。私が使ったものは、全て綺麗に定位置に戻してくださっていた。 ホテルは松江駅からは歩いて20分位。宍道湖温泉駅からは10分位。バスは本数がないので、待っているのが嫌な方は、タクシーか歩きをおすすめします。ホテルのまわりには食事が出来る所はあまりない。ホテルの近くで食事をしたいのならば、予約しておいた方が良いと思う。行きたいお店はどこも、予約で入れませんでした。 ##### kazuko Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### ??? 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コスパが良い。スタッフのおもてなしの温かい気持ちが伝わってくる。 ##### ??? Stayed 1 night in Aug 2025 ### 8/10 Good #### Yoko 8 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities 朝食は種類も豊富で、しじみご飯とお味噌汁が特に美味しかったです。朝食会場も宍道湖が一望できて、ゆったりとご飯を味わえました。 ##### Yoko Stayed 1 night in Aug 2025 ### 8/10 Good #### Hideyuki 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities いろいろな種類の枕の貸し出しがあってよかったです。 ##### Hideyuki Stayed 1 night in Jul 2025 ### 10/10 Excellent #### JUNKO 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スリッパのまま温泉のロッカー室に上がったりすり人やフェイスタオルを部屋に忘れた人は温泉の手前で用意されてあるとか案内や注意を掲げて欲しい。 ![ホテル近くの表示板が可愛い](https://a.travel-assets.com/ugc/hotel-reviews/04c3a41c-020b-4d21-bc76-0ed5c1d01226-1754489266818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![朝食会場では晴れた日には美しい宍道湖を眺めながら食べることもできる。](https://a.travel-assets.com/ugc/hotel-reviews/ff129e36-bb92-4dbe-a368-a06e24319d22-1754489266580.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![近くの散策では水路や趣のある道がある](https://a.travel-assets.com/ugc/hotel-reviews/ed00d1d9-6408-4f50-9d76-118c19fd0df5-1754489266084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![ライトアップされた建物もあった](https://a.travel-assets.com/ugc/hotel-reviews/a88b79a2-4ed6-4f14-856e-9f53a5cfac5f-1754489266562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JUNKO Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sandra Luz 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es ideal, todas las personas que atienden el hotel son super amables. El restaurante tiene una vista maravillosa. ##### Sandra Luz Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Tomoko 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 建物は年季が入ってますがお部屋は清潔でおしゃれなので気に入っています。 ##### Tomoko Stayed 1 night in Apr 2025 ### 8/10 Good #### yasuhiro 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities アメニティの品揃えが、とてもよかった。 暑い時だったので、冷感タオルがあって良かったです。 ##### yasuhiro Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Noriko 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities チェックイン時間前に到着したが準備出来ているのでとはやく部屋に入れてもらえたのが嬉しかった。 近くに飲食店が多々あり 便利だった。 宍道湖前にホテルがあるため散策が楽しめた。特に夕日が湖岸からに見れた。 ![朝食の会場の眺めが最高](https://a.travel-assets.com/ugc/hotel-reviews/dac6a48b-98f0-43d1-8d24-bfe556c5607b-1753405281773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Noriko Stayed 1 night in Jul 2025 ### 8/10 Good #### megumi 3 Jul 2025 ##### megumi Stayed 1 night in Jun 2025 ### 8/10 Good #### Hsu 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 面對宍道湖,風景很好 ##### Hsu Stayed 2 nights in Jun 2025 ### 6/10 Okay #### HIROYUKI 21 Jun 2025 ##### HIROYUKI Stayed 1 night in Jun 2025 ### 8/10 Good #### CHIKAKO 20 Jun 2025 ##### CHIKAKO Stayed 1 night in Jun 2025 ### 8/10 Good #### Chisato 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Chisato Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [The Verandah Antigua - All Inclusive - Adults Only](https://www.expedia.co.uk/Willikies-Hotels-The-Verandah-Antigua-All-Inclusive-Adults-Only.h1660198.Hotel-Information) > > [Paraschos Studios](https://www.expedia.co.uk/Kos-Hotels-Paraschos-Studios.h4791735.Hotel-Information) > > [Levi Hotel Spa](https://www.expedia.co.uk/Kittila-Hotels-Levi-Hotel-Spa.h523574.Hotel-Information) > > [Hotels in Queenstown](https://www.expedia.co.uk/Queenstown-Hotels.d180018.Travel-Guide-Hotels) > > [Rhodes Town, Luxurious 4 bedroom villa, private swimming pool, 10 persons](https://www.expedia.co.uk/Rhodes-Hotels-Rhodes-Town.h46082882.Hotel-Information) > > [DoubleTree by Hilton Ahmedabad](https://www.expedia.co.uk/Ahmedabad-Hotels-DoubleTree-By-Hilton-Ahmedabad.h30468974.Hotel-Information) > > [Wedding Hotels in Protaras](https://www.expedia.co.uk/Protaras-Hotels-Wedding-Hotel.0-0-d6048805-tWeddingHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Kirkstall Abbey](https://www.expedia.co.uk/Kirkstall-Abbey-Hotels.0-l6082793-0.Travel-Guide-Filter-Hotels) > > [Hotels near Maspalomas Beach](https://www.expedia.co.uk/Maspalomas-Beach-Hotels.0-l553248635977104878-0.Travel-Guide-Filter-Hotels) > > [Cavo Suites](https://www.expedia.co.uk/Zakynthos-Hotels-Cavo-Suites.h64713574.Hotel-Information) > > [Combo Venezia](https://www.expedia.co.uk/Venice-Hotels-Combo-Venezia.h21082088.Hotel-Information) > > [Constantinou Bros Athena Royal Beach Hotel-Adults Only](https://www.expedia.co.uk/Paphos-Hotels-Constantinou-Bros-Athena-Royal-Beach-Hotel.h1482693.Hotel-Information) > > [Swissotel The Stamford, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Swissotel-The-Stamford.h311.Hotel-Information) ### Flights > [Flights from Christchurch (BOH) to Rhodes (RHO)](https://www.expedia.co.uk/lp/flights/boh/rho/bournemouth-to-rhodes) > > [Flights from Santiago (SCL) to Nahuel Huapi National Park (BRC)](https://www.expedia.co.uk/lp/flights/scl/brc/santiago-to-bariloche) > > [Saudi Arabian Airlines Dubai (DXB) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/saudia-from-dubai-intl-to-heathrow/sv/dxb/lhr) > > [Flights from Stockton-on-Tees](https://www.expedia.co.uk/lp/flights/5700/flights-from-stockton-on-tees) > > [Flights from Brindisi (BDS) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/bds/lgw/brindisi-to-london) > > [Flights from Dublin (DUB) to Shannon (SNN)](https://www.expedia.co.uk/lp/flights/dub/snn/dublin-to-shannon) > > [Flights from Los Angeles (LAX) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/lax/syd/los-angeles-to-sydney) > > [Flights from Birmingham (BHX) to Lucciana (BIA)](https://www.expedia.co.uk/lp/flights/bhx/bia/birmingham-to-bastia) > > [Flights from Surat (STV) to London (LHR)](https://www.expedia.co.uk/lp/flights/stv/lhr/surat-to-london) > > [Flights from Lytham St. Anne's (BLK) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/blk/ncl/blackpool-to-newcastle) ### Activities > [Things to do in Chessington](https://www.expedia.co.uk/Things-To-Do-In-Chessington.d6060641.Travel-Guide-Activities) > > [Things to do in Jesolo](https://www.expedia.co.uk/Things-To-Do-In-Jesolo.d603086.Travel-Guide-Activities) ### Packages > [Motorpoint Arena Nottingham](https://www.expedia.co.uk/Motorpoint-Arena-Nottingham-Nottingham-City-Centre.d6087713.Attraction) > > [Barcelona Holidays](https://www.expedia.co.uk/Barcelona.d179992.Holidays-City-Breaks) ### General > [Visit Evenes](https://www.expedia.co.uk/Evenes.dx1176) > > [Visit Aranda de Duero](https://www.expedia.co.uk/Aranda-De-Duero.dx5115) > > [Visit Innerleithen](https://www.expedia.co.uk/Innerleithen.dx6240094)