Title: Matsue New Urban Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2894368&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Matsue New Urban Hotel Travelers can sip coffee while immersing themselves in local culture and history just steps from this centrally located hotel near Matsue's top attractions. ## Photo gallery for Matsue New Urban Hotel ![Terrace/patio - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/b345e44f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room - Non-smoking - Annex | In-room safe, desk, laptop workspace, soundproofing - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6298ef9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/c44f906b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/c34088b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Japanese-Style Room - Main Building (6 tatami mat) | In-room safe, desk, laptop workspace, soundproofing - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ede7db9d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Matsue New Urban Hotel, near Matsue Castle, offers a practical base with free in-room WiFi. Enjoy the on-site coffee shop, bar, and restaurant. Helpful staff enhance your stay. Book a body treatment at the spa or walk to the nearby Shimane Art Museum. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available - Business services £39 additional charges may apply 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 31 of 31 rooms ### View all photos for Superior Japanese-Style Room - Main Building (4.5 tatami mat) ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6aa7e076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style Room - Main Building (4.5 tatami mat) 10.0 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 3 - 2 Single Beds ### View all photos for Superior Japanese-Style Room - Main Building (6 tatami mat) ![Superior Japanese-Style Room - Main Building (6 tatami mat) | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/2f5646b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style Room - Main Building (6 tatami mat) ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 4 - 3 Single Beds ### View all photos for Studio Twin - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/9aaad9df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Twin - Non-Smoking - Annex 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Private bathroom Bidet - Lake view - Sleeps 2 - 1 Single Bed ### View all photos for Run of the House - Non-Smoking ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/2ba61696.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House - Non-Smoking 8.8 Excellent 6 reviews ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 2 - 2 Single Futons OR 1 Single Bed ### View all photos for Twin Lake View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/affbd66c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Lake View Annex Building - Sleeps 2 ### View all photos for Double Room - Non -Smoking - Renewed Main Building ![Double Room - Non -Smoking - Renewed Main Building | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/9ff48ab4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Non -Smoking - Renewed Main Building 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room - Non-Smoking - Renewed Main Building ![Twin Room - Non-Smoking - Renewed Main Building | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/e47f8ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Non-Smoking - Renewed Main Building 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 4 - 2 Large Single Beds ### View all photos for Semi Double Room Cityview - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/fe0f4d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room Cityview - Non-Smoking - Annex 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 2 - 1 Double Bed ### View all photos for Semi Double Room Lakeview - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/fe0f4d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room Lakeview - Non-Smoking - Annex 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - Lake view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room Lakeview - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ffb89780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Lakeview - Non-Smoking - Annex 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - Lake view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room Cityview - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ffb89780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Cityview - Non-Smoking - Annex 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin Room Cityview - Non-Smoking - Annex ![Deluxe Twin Room Cityview - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/5834902e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Cityview - Non-Smoking - Annex ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Twin Room Lakeview - Non-Smoking - Annex ![Deluxe Twin Room Lakeview - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/92263182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Lakeview - Non-Smoking - Annex 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - Lake view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Twin Room Viewbath - Non-Smoking - Annex ![Deluxe Twin Room Viewbath - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/8f91b674.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Viewbath - Non-Smoking - Annex 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - Lake view - Sleeps 4 - 2 Double Beds ### View all photos for Triple Room - Non-smoking - Annex ![Triple Room - Non-smoking - Annex | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6298ef9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Non-smoking - Annex ### Highlights Soundproofed Air conditioning Fridge TV Hairdryer Private bathroom Bidet Satellite channels - City view - Sleeps 3 - 3 Large Single Beds ### View all photos for Twin City View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6968faa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin City View Annex Building - Sleeps 2 ### View all photos for Deluxe Twin City View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/538fadd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin City View Annex Building - Sleeps 2 ### View all photos for Run Of House ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/w637h440x4y0-cf0bf4d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House - Sleeps 2 ### View all photos for Semi Double Lake View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/221ba071.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Lake View Annex Building - Sleeps 2 ### View all photos for Twin Main Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/b88b3efc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Main Building - Sleeps 2 ### View all photos for Superior Japanese-Style 6 Tatami Main Buiding ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/46406d45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style 6 Tatami Main Buiding - Sleeps 3 ### View all photos for Superior Japanese-Style 4.5 Tatami Main Buiding ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/w636h440x5y0-9e63ac70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style 4.5 Tatami Main Buiding - Sleeps 2 ### View all photos for Deluxe Twin Lake View Bath Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/941d0805.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Lake View Bath Annex Building - Sleeps 2 ### Single Main Building - Sleeps 1 ### View all photos for Double Main Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/9c557e45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Main Building - Sleeps 2 ### View all photos for Annex Building Single Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6b3d93e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Annex Building Single Room - Sleeps 1 ### View all photos for Semi Double City View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/11a49698.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double City View Annex Building - Sleeps 2 ### View all photos for Double City View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/02428f4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double City View Annex Building - Sleeps 2 ### View all photos for Double Lake View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/556a0ae7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Lake View Annex Building - Sleeps 2 ### View all photos for Deluxe Twin Lake View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/a7dad94f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Lake View Annex Building - Sleeps 2 ### View all photos for Family Room Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/42f9348c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Annex Building - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsue-Hotels-Matsue-New-Urban-Hotel.h2894368.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsue-Hotels-Matsue-New-Urban-Hotel.h2894368.Hotel-Information) ## About the area Located in Matsue, Matsue New Urban Hotel is in the historical district. Tamatsukuri Onsen and Tamatsukuri Hot Spring are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Matsue Vogel Park and Yuushien Garden. Lake Shinji and Matsue Horaenya Denshokan are two other places to visit that come recommended. [Visit our Matsue travel guide](https://www.expedia.co.uk/Matsue.dx6125464) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.46886%2C133.05095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YMKNVc-WSj3MHnho2vmMtUXQKAg=) 40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845 ### What's nearby - Lake Shinji \- 1 min walk \- 0.1 miles - Shinjiko Ohashi Bridge \- 4 min walk \- 0.3 miles - Shijimikan Museum \- 10 min walk \- 0.6 miles - Matsue Castle \- 10 min walk \- 0.6 miles - Shimane Art Museum \- 14 min walk \- 0.8 miles ### Getting around - Matsue Station - 19 min walk - Izumo (IZO) - 33 min drive ### Restaurants - ‪珈琲館京店店 - ‬4 min walk - ‪月ヶ瀬 - ‬4 min walk - ‪皆美館 - ‬4 min walk - ‪浪花寿し - ‬3 min walk - ‪Little Court Coffee - ‬3 min walk ## About this property ### Matsue New Urban Hotel Hotel near Lake Shinji Located close to Matsue Castle and Matsue Horaenya Denshokan, Matsue New Urban Hotel provides an indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with a bar and conference space. You'll also find perks such as: - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - A gift shop, ATM/banking services and a 24-hour front desk - A banquet hall, a lift and a front desk safe - Guest reviews say good things about the helpful staff Room features All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Bathrooms with bidets and baths or showers - TVs with satellite channels - Fridges, heating and daily housekeeping ## Similar properties ![Land view from property](https://images.trvl-media.com/lodging/1000000/530000/527700/527692/7c9337ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsue Excel Hotel Tokyu Matsue - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 762 reviews £51 additional charges may apply 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=527692&PinnedHotelID=527692&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, hot springs/mineral springs](https://images.trvl-media.com/lodging/84000000/83080000/83071500/83071446/5b01384e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TENNENONSEN DANDANNOYU ONYADONONOMATSUE Matsue Shinjiko Onsen - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 299 reviews £66 additional charges may apply 25 Jan - 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9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=17231217&PinnedHotelID=17231217&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/102000000/101930000/101927900/101927858/6f7a945a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsue Universalhotel Matsue - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 6.8 373 reviews £32 additional charges may apply 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=101927858&PinnedHotelID=101927858&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/19000000/18750000/18747400/18747306/6f8ead99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Izumo Izumo - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,000 reviews £55 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=18747306&PinnedHotelID=18747306&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Parking on site (JPY 800 per night) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 880 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Conference space ### Spa - Body treatments - Public indoor mineral hot springs (onsen) ### Accessibility - Lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Pay films - TV with cable/satellite channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: JPY 150.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 880 for children - Self-parking fee: JPY 800 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Matsue New Urban Annex Matsue New Urban Hotel Matsue New Urban Hotel Annex New Urban Annex New Urban Hotel Annex Matsue New Urban Hotel Annex Matsue New Urban Hotel Hotel Matsue New Urban Hotel Matsue Matsue New Urban Hotel Hotel Matsue ## Frequently asked questions ### Is Matsue New Urban Hotel pet-friendly? ### How much does it cost to stay at Matsue New Urban Hotel? ### How much is parking at Matsue New Urban Hotel? ### What time is check-in at Matsue New Urban Hotel? ### What time is check-out at Matsue New Urban Hotel? ### Where is Matsue New Urban Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Matsue New Urban Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 160 8 - Good 164 6 - Okay 67 4 - Poor 10 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Chun Wai Wilson 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is within walking distance to Shimane Art Museum. The view of the lake view room is perfect. ##### Chun Wai Wilson Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### TIMOTHY 11 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum ##### TIMOTHY Stayed 1 night in Jun 2024 ### 10/10 Excellent #### TIMOTHY 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum. ##### TIMOTHY Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Willy 17 Jun 2024 Liked: Amenities Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated. ##### Willy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ryan 30 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind. ![Hotel Room](https://a.travel-assets.com/ugc/hotel-reviews/AF3E81D71D97AC44A8F6DC2C6A47DE028C135AC41727659936253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom in the Hotel Room](https://a.travel-assets.com/ugc/hotel-reviews/ADCF5E99E96ABD1540E980EDE319E1C13E3CDDD71727659937095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Gene 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great lakefront hotel with excellent service Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north. ##### Gene Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Gordon 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I speak Japanese and so did not rely on internet advice and discovered many shops and food and local information. I was on business but would like to return for a holiday as it has lots to offer without the crowds. Only bad point is matsue has a taxi shortage in the morning and evenings due to cummuter rush. ##### Gordon Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Lap Man 9 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A bit old building but enough for staying one or two night. Have a convenient shop and carpark downstair, quite good for people who drove to Matsue. ##### Lap Man ### 10/10 Excellent #### Duan 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent staff, amenities and comfortable rooms I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk. ##### Duan Stayed 1 night in Aug 2025 ### 8/10 Good #### Brian 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Room smaller than I had expected. Everything was ok, except that the size of the room was very small. The pictures on the website is a bit misleading. ##### Brian Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### YONGJIN 8 Apr 2024 Good ##### YONGJIN Stayed 1 night in Mar 2024 ### 8/10 Good #### Guillaume 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities / ##### Guillaume Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Kouhei 5 Jan 2026 Liked: Cleanliness, property conditions & facilities 部屋が綺麗でした ##### Kouhei Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Tomoki 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 朝ごはん美味しい😋 それより何より、駐車場係の方が場所をキープしてくれているので、駐車スペース難民にならなくて良い。時間気にせず観光出来る。大浴場も有り。ポプラ有り。リピート決定です！ ##### Tomoki Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Yuki 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 非常に快適に過ごせました。食事のバリエーション多く郷土料理もあり美味しかったです。第一印象はよくあるビジネスホテルの延長程度かなと見くびって申し訳ありません。とても良い意味で裏切られました。また松江に来たら利用します。 ##### Yuki Stayed 1 night in Dec 2025 ### 4/10 Poor #### SUMI 14 Dec 2025 Liked: Cleanliness Disliked: Amenities スタッフの方の対応は、とても良かったです。 部屋のお掃除もきちんとしてました。清掃の女性の方々が、皆さん笑顔で、丁寧に挨拶して下さり、好印象でした。ただ、この冬の寒い中、大浴場にいくのに、外に出ないといけないとは、あまりのショックで、大浴場は、諦めかけたくらいです。駐車場整備の男性スタッフが とても親切に、食堂街への道を教えてくれました。とても助かりました。ですが、冬場は、絶対人に薦められないホテルだと思いました。 ##### SUMI Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mitsuo 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 立地も良く、かつ、駐車場も広くて、利用しやすい。 また、ホスピタリティも優れており、朝食も美味しく、それでいてリーズナブルです。 あえて要望するならば、温泉の利用時間を午前2時頃までにして欲しいです。 次回も利用したいです。 ##### Mitsuo Stayed 1 night in Dec 2025 ### 8/10 Good #### shinji 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities スタッフの対応が丁寧。 朝食にも満足だった。 ##### shinji Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Yoko 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities すばらしいひとときを過ごせました ##### Yoko Stayed 1 night in Oct 2025 ### 8/10 Good #### yuki 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities フロントの方をはじめ皆さんの対応が良かったです ##### yuki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Susumu 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 最高でした ##### Susumu Stayed 1 night in Oct 2025 ### 6/10 Okay #### Minako 11 Oct 2025 Liked: Cleanliness Disliked: Amenities 大浴場に外を歩いて移動するのを改善してほしい ##### Minako Stayed 1 night in Oct 2025 ### 8/10 Good #### Atushj 3 Sept 2025 殺虫剤が欲しい ##### Atushj Stayed 1 night in Sep 2025 ### 6/10 Okay #### kazuko 28 Aug 2025 Liked: Cleanliness, property conditions & facilities 自動チェックインなのですが、案内をしてくださった若い男性の話していることが理解出来なかった。お部屋の掃除をして欲しい旨を伝えたら、何時に出掛けて何時に帰ってくるのか聞かれた。3泊４日の旅でしたので、「いつの事ですか？」と聞き返したらまた「何時に出掛けて何時に帰ってきますか」と繰り返し聞かれた。毎日何時に帰ってくるかなど、旅先だからわかるはすないのにと思うが、それがここのホテルでは重要な事なのだろうか。チェックインの説明の若者に反して、お掃除の方は毎日綺麗にお部屋を整えて下さって、感心した。私が使ったものは、全て綺麗に定位置に戻してくださっていた。 ホテルは松江駅からは歩いて20分位。宍道湖温泉駅からは10分位。バスは本数がないので、待っているのが嫌な方は、タクシーか歩きをおすすめします。ホテルのまわりには食事が出来る所はあまりない。ホテルの近くで食事をしたいのならば、予約しておいた方が良いと思う。行きたいお店はどこも、予約で入れませんでした。 ##### kazuko Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### ??? 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コスパが良い。スタッフのおもてなしの温かい気持ちが伝わってくる。 ##### ??? 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