Mater Dei Hospital

JL Hotel is very well located, just a short walk from the beach and extremely close to a busy nightlife and clubbing area. Because of this, it is far more suited to singles, couples, and solo travellers rather than families. It is not particularly family-friendly, especially in terms of accessibility. There are stairs all the way up to reception, and the reception area itself is very small. This makes the hotel inconvenient for guests with heavy or large luggage, pushchairs, or wheelchairs. In addition, reception is not manned after certain hours, and the hotel operates largely on a self-service basis, with guests required to contact the hotel via a provided number if assistance is needed outside reception hours. This can be inconvenient if issues arise late at night. One further point worth noting is that the entire hotel is very dimly lit, including the entrance, lift areas, and corridors leading to the rooms. While this may be an energy-saving measure, it is not ideal from a safety or comfort perspective, particularly for guests who are uncomfortable in dark spaces or who prefer well-lit communal areas. The rooms themselves are modern, very clean, and well equipped. One downside was the amount of signage warning guests about charges for damage to linen, towels.

The staff were friendly but not attentive they gave us a room that was already occupied then the first room was really unsuitable as it was dirty and smelly eventually the room we stayed in was much better but not amazing as it was right at the end of the longest corridor and where the store rooms were so we kept hearing very loud door slams throughout the early morning and during the night too. The breakfast was okay but very crowded we had to wait in a queue sometimes for over 20 minutes. Location was okay but not the best as the taxi’s sometimes got confused where to pick up or drop us. So we will be avoiding Intercontinental hotels in the future.

Highly recommended for a Malta getaway! The location is perfect, the staff are genuinely welcoming, and both the breakfast and spa facilities are top-notch. Just a heads-up: the soundproofing isn't the best (you can hear the street and corridors), and the bathroom had a bit of a drainage odour at times. However, the hospitality more than made up for it. Would definitely stay again!