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SureStay by Best Western Massena

Property class: 2

Choose dates to view prices

Located close to Harte Haven Shopping Center, SureStay by Best Western Massena provides free continental breakfast and a terrace. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is £84
includes taxes & fees
9 Sept - 10 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, desk, chair, refrigerator, microwave, TV, and a couch.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a refrigerator, a microwave, a television, and a leather armchair.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a wooden headboard.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a window with curtains, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Larger Room, Sofabed, Microwave And Mini-Refrigerator, Wi-Fi

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi
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About the area

Massena is home to SureStay by Best Western Massena. Harte Haven Shopping Center and Robert Moses State Park - Thousand Islands are two other places to visit that come recommended. Visit our Massena travel guide
Map
15054 State Highway 37, Massena, NY, 13662

What's nearby

  • A sunset over a body of water with a bridge in the background.
    Robert Moses State Park - Thousand Islands
    13 min drive - 9.5 miles
  • Grasse River
    1 min drive - 1.2 miles
  • Akwesasne Mohawk Casino
    32 min drive - 23.3 miles
  • Clarkson University
    39 min drive - 26.5 miles
  • St. Lawrence University
    44 min drive - 37.3 miles

Getting around

  • Cornwall Station
    30 min drive
  • Massena, NY (MSS-Massena Intl.)
    13 min drive

Restaurants

  • Pizza Hut
    6 min drive
  • Tim Hortons
    5 min drive
  • Taco Bell
    9 min drive
  • Jimmy's Restaurant
    46 min drive
  • Rusty Wheel
    6 min drive

About this property

SureStay by Best Western Massena

  • Hotel near Harte Haven Shopping Center
  • SureStay by Best Western Massena provides amenities, such as free continental breakfast and a terrace. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and a nature reserve
    • A 24-hour front desk, barbecues and a vending machine
  • Room features
  • All guest rooms at SureStay by Best Western Massena include thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Designer toiletries, shower/bath combinations and hairdryers
    • 33-inch flat-screen TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured, uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00, per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is SureStay by Best Western Massena pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of USD 150 per stay and a fee of USD 30.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay by Best Western Massena?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Massena on 9 Sept 2026 start from £84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay by Best Western Massena?

Self-parking is free at this property.

What time is check-in at SureStay by Best Western Massena?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay by Best Western Massena?

Checkout is at 11 AM.

Does SureStay by Best Western Massena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-7:00 PM on request. A fee of USD 20 per person applies.

Where is SureStay by Best Western Massena located?

Situated in Massena, this hotel is 3.2 mi (5.1 km) from Harte Haven Shopping Center.

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