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Reviews of Hotel Villa Undulna - Terme della Versilia

4 out of 5
Hotel Villa Undulna - Terme della Versilia
viale Marina 191, Cinquale, Montignoso, MS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 88 reviews" "
Rating 8 - Good. 34 out of 88 reviews" "
Rating 6 - Okay. 6 out of 88 reviews" "
Rating 4 - Poor. 1 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Stayed 1 night in Sep 2023

10/10 Excellent

Keith, Coquitlam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach is so close! Parking is simple and easy. The staff is excellent. The food is incredible. We ate dinner and breakfast. The internet was great as well
Stayed 1 night in Sep 2023

10/10 Excellent

Keith, Coquitlam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the best Italian hotel that we have ever been to! The staff is incredible, the bed is super comfortable, the food is out of this world and the price is unbelievably cheap for the experience that we got. We didn't have enough time for the free spa treatment, but we did take full advantage of everything else. I would rate this as the best deal that I have ever gotten at a hotel and I see at least 100 hotel nights a year
Stayed 1 night in Sep 2023

4/10 Poor

Joydeep, Bellevue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property advertises as a beachside property. This hotel doesn’t have a beach. The beach is on the other side of a arterial road and it is not associated with the hotel. Which means we had to pay top dollars to get a space in a crowded sea of chairs. Don’t go to this property to enjoy the beach.

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Parking on site, friendly staff, room was upgraded and got a 25 minutes free massage. The spa is 5 star, and the pool is huge and water temperature is perfect! Room was spacious, spotless and comfortable. Access to a public beach across the street that is free, has a couple of shaded spots reserved for families and disabled people, but other than that, bring your own umbrella or get a great tan, and tons of private beaches options too, just be prepared to pay 25 to 200 euros for chairs and umbrella. Also, great restaurants nearby, but highly recommend to make reservations for dinner. We loved Sottosale Restaurant and Amici Dell Universo Restaurant!
Stayed 2 nights in Jul 2023

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, room comfort
Brilliant Service
We had one night at the hotel and it was fantastic. We got offered a free back massage on arrival and 2 hours in the spa. It was so relaxing and all the staff were so friendly. Will definitely go again!
Stayed 1 night in May 2023
Response from Caterina on 5 Jun 2023
Thank you very much for the best feedback!

10/10 Excellent

Franco

Liked: Cleanliness, room comfort
Been coming back since my 1st stay back in 1997...lovely
Stayed 3 nights in Apr 2023
Response from Caterina on 17 May 2023
I's a great pleasure for us!

10/10 Excellent

Kelly

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay but the location of forte dei marmi is overrated and unnecessarily expensive. Can’t fault the hotel though it was excellent.
Stayed 3 nights in Sep 2022
Response from Caterina on 25 Sept 2022
Thank you so much for your nice feedback!We are all so glad that you spent a good time. We hope to see you next year!

10/10 Excellent

Maen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice , relaxing place , friendly and professional staff. Feels like home.
Stayed 13 nights in Aug 2022
Response from Caterina on 25 Sept 2022
We are so glad that you spent a good time. We hope to see you next year!

8/10 Good

Aissatou

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was spacious and clean; it was quiet, the service was good. The pool is also nice. A bit pricey but overall a very good experience. There is not much in the spa area but the massage was good
Stayed 10 nights in Aug 2022
Response from Caterina on 25 Sept 2022
Thanks a lot for your kind words! We hope to see you again.

6/10 Okay

Abdulkareem

Stayed 4 nights in Jul 2022

8/10 Good

Nimrod

Travelled with family
Liked: Cleanliness, room comfort
24 hrs stay with family
Quiet,friendly staff,well located,clean.a little old fashioned but overall it’s a great experience.
Stayed 1 night in Jul 2022
Response from Caterina on 6 Aug 2022
Thank you very much for your kind feedback!

8/10 Good

Phoenix

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Beautiful location attentive and friendly service
Stayed 1 night in Jul 2022
Response from Caterina on 18 Jul 2022
Thank you very much for your feedback!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We went in May and it was still during the quiet period. The apartment we had was spacious with good facilities and a massive balcony/terrace. The location is good with quick access to the free beach, restaurants and a few local shops. That said, I would recommend hiring a car so that you can get to the bigger supermarkets and to the local towns easier.
Stayed 4 nights in May 2019
Response from Caterina on 21 Jun 2019
We do thank you very much for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised by this property. Apart from being just a bit too far from the Beach Club we go to usually, this is a great hotel for families. I will definitely consider returning. Rooms modern and clean. Service exceptional and lovely grounds.
Stayed 1 night in Jul 2018
Response from Caterina on 3 Aug 2018
We do thank you very much for your nice comments.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow stay in a magic place
We did'nt understand the thermal offerings until we were there. The spa and sauna were class facilities below ground. The staff were extremely accommodating. Deborah and the lovely girl from Terra Rissa made our stay a magic time. The forte dei Marni area is truly a tourism Mecca.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel/spa close to the beach.
My children and I came to Forte dei Marmi for a few days of beach and relaxation time. I chose this hotel for its spa services and close location to the beach. It did not disappoint. Friendly and helpful staff with great options for various treatments in the spa. Overall a really lovely 4 days.
Stayed 4 nights in May 2017
Response from Lo staff on 16 Jun 2017
We thank you very much for your beautiful words. We hope to see you here again to enjoy tha spa services and the swimming pool filled with thermal water. A presto!

10/10 Excellent

saif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Renato, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing , zero noise
we been very happy to choose this hotel , at this rate we'll be back

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Frequentiamo la piscina termale di villa undulna da tanti anni e pur abitando in zona ogni tanto è capitato di fermarci a dormire nell’albero e devo dire che ogni volta è meglio della precedente . Bello tutto : Camere, piscine di acqua termale , giardino con lettini, ristorante . Personale gentilissimo , tutti dalla reception ai camerieri , ai bagnini . Non vediamo l’ora di soggiorno nuovamente
Stayed 1 night in May 2024
Response from Caterina on 7 May 2024
Grazie di cuore per le sue belle parole.Vi aspettiamo ancora!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Struttura ben organizzata, pulita e in un'ottima posizione. Circondata da tanto verde! Personale molto gentile, camera ampia e pulita, ottima colazione.
Stayed 1 night in Apr 2024
Response from Caterina on 30 Apr 2024
Grazie infinite da parte di tutti noi!Vi aspettiamo ancora!

8/10 Good

Xavier

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Danny

Stayed 1 night in Sep 2023

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, room comfort
Agréable séjour
L’hôtel est bien placé près de la mer. Le personnel était très sympathique et nous avons passé un agréable séjour.
Stayed 7 nights in Aug 2023

10/10 Excellent

Elizaveta

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Caterina on 4 Sept 2023
Grazie infinite per il suo feedback positivo!

10/10 Excellent

Maria

Stayed 2 nights in Jun 2023
Response from Caterina on 4 Sept 2023
Grazie!Vi aspettiamo ancora!

10/10 Excellent

Alain

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Fabio

Stayed 1 night in Aug 2023

8/10 Good

Mikkel

Travelled with family
Liked: Cleanliness
Lækkert hotel
Super lækkert og roligt sted - især udendørs. Dejligt sted til afslapning. Vores værelser var store men dårligt indrettet. Vi havde et lille køkken men uden glas og tallerkener og med kun en stol ved spisebordet. Kunne ikke bruges til så meget. Ovenpå var soveværelset, som var mørkt og dystert indrettet og med skråvægge og badeværelse med den mindste brusekabine, jeg har oplevet. Medarbejderne var søde og serviceminded og maden rigtig lækker.
Stayed 3 nights in Jul 2023

10/10 Excellent

Cinzia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tutto perfetto
Stayed 1 night in Jul 2023

10/10 Excellent

julia

Stayed 2 nights in Jun 2023

8/10 Good

Karsten

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A really beautiful facility. Unfortunately, the airfield is nearby (although it did not really bother me), but there are otherwise few alternative restaurants
Stayed 1 night in Jun 2023

10/10 Excellent

LUCIO

Liked: Cleanliness, room comfort
Bella struttura e complimenti al personale al check in, veramente molto educate, preparate, veloci e professionali
Stayed 1 night in Jun 2023

10/10 Excellent

Giusva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ottima posizione Colazine ottima. Parco termale ben curato.
Stayed 2 nights in Apr 2023
Response from Caterina on 17 May 2023
Grazie di cuore da parte di tutti noi!Vi aspettiamo ancora!

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, room comfort
Fint opphold!
Stayed 10 nights in Jul 2022
Response from Caterina on 6 Aug 2022
Thanks a lot!

10/10 Excellent

Fabiana

Stayed 3 nights in Jul 2022

10/10 Excellent

Fabiana

Stayed 3 nights in Jul 2022

10/10 Excellent

Pasquale

Liked: Cleanliness, room comfort
Stayed 8 nights in May 2022
Response from Caterina on 18 Jul 2022
Grazie! Vi aspettiamo ancora!

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ambiente tranquillo immerso nel verde
Stayed 1 night in May 2022
Response from Caterina on 23 May 2022
Grazie infinite per il suo feedback positivo. L'aspettiamo ancora!

10/10 Excellent

Gabriele

Liked: Cleanliness, room comfort
Un’ottima esperienza, come sempre. Questo Hotel non delude mai!
Stayed 2 nights in Apr 2022
Response from Caterina on 17 Apr 2022
Grazie infinite da parte di tutto lo Staff!

6/10 Okay

Claudio

Liked: Cleanliness, room comfort
Nicht zu empfehlen ausserhalb der Saison.
Als ich beim Hotel ankam konnte ich niemand erreichen der mir das Tor öffnete. Ich musste telefonieren damit ich endlich auf das Hotelgelände kam. Die Rezeption war nicht besezt während dem gesamten Aufenthalt. Ich war wohl am falschen Zeitpunkt vor Ort. Die Saison eröffnet erst ab dem 14. April 22. Kein Frühstück. Restaurant auch geschlossen. Das Zimmer war so weit in Ordnung. Das ist aber auch alles was positiv war. Solche Informationen gehören müssen auf Hotel.com hinterlegt sein.
Stayed 2 nights in Apr 2022
Response from Caterina on 10 Apr 2022
Guten Morgen, Vielen Dank für Ihr Feedback. Die Information unserer Gäste ist für uns essenziell. Wir bedauern, Ihre Bedürfnisse nicht vollständig erfüllt zu haben. Wir machen immer unser Bestes, um sicherzustellen, dass alle Informationen über unsere Einrichtung zum Zeitpunkt der Buchung deutlich sichtbar sind. Es tut uns leid, dass dies diesmal nicht klar war. Die Rezeption war nicht 24 Stunden am Tag geöffnet, aber unsere Hilfe war immer präsent und durchgehend per Telefon. Wir freuen uns, dass Ihnen das Upgrade auf ein geräumigeres Zimmer als das gebuchte gefallen hat.

10/10 Excellent

HONG

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2022
Response from Caterina on 14 Feb 2022
Thank you so much for your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
sehr freundliches Personal, geräumige Zimmer.
Stayed 1 night in Sep 2021
Response from Caterina on 16 Nov 2021
Vielen Dank für Ihre positive Bewertung.

8/10 Good

Katrin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alles gut bis auf die Betten die dieses Jahr etwas älter und abgenutzt waren. In den letzten Jahren waren die Betten besser!
Stayed 7 nights in Sep 2021
Response from Caterina on 16 Nov 2021
Vielen Dank für Ihr Feedback. In Zukunft werden wir unser Bestes tun, um Ihre Erwartungen nicht zu enttäuschen.

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities
Bella struttura, in linea con il target di Forte dei Marmi, ubicata in posizione strategica per raggiungere in pochi minuti i locali e bagni “cult”. Il personale molto gentile ed efficiente. Camere tenute tutto sommato bene, nella norma. Unica pecca ? Abbiamo prenotato una tripla ma il terzo letto non era altro che un cassetto estraibile da un divano, stretto e scomodo perchè rigido, che ha reso le due notti di una di noi poco piacevoli. Da un albergo come questo, ci si aspetta qualcosa di diverso. Se prenoti una tripla, tutti paghiamo allo stesso modo e il letto nella norma lo merita anche il terzo ospite! Voto: 7 :)
Stayed 2 nights in Jun 2021
Response from Caterina on 30 Jun 2021
Buongiorno, la ringraziamo per il suo feedback. Terremo conto delle sue osservazioni. E' un peccato che non ci abbia informati nell'immediato circa il disagio del letto. Avremmo subito trovato una buona soluzione. Ci spiace.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Accoglienza e gentilezza , suite enorme , colazione da rivedere un po’ più abbondate nella scelta
Stayed 1 night in Jun 2021
Response from Caterina on 24 Jun 2021
Grazie per il suo feedback| Faremo tesoro delle sue osservazioni!

10/10 Excellent

Silvia

Liked: Cleanliness, room comfort
è sempre un piacere!
è sempre un piacere soggiornare a Villa Undulna soprattutto quando si è alla ricerca di pace e tranquillità non lontano dal mare.
Stayed 2 nights in Jun 2021
Response from Caterina on 24 Jun 2021
Grazie di cuore da parte di tutti noi! L'aspettiamo ancora!

8/10 Good

AGNESE

Business traveller
Liked: Cleanliness, room comfort
Stanze ampie e molto pulite
Servizio cortese e attento, veramente molto piacevole. Belle SPA, piscina, giardino. Ambiente molto curato. Ottima posizione fronte mare
Stayed 1 night in Jun 2021
Response from Caterina on 15 Jun 2021
Il suo feedback é davvero gratificante! Grazie! L'aspettiamo ancora.

8/10 Good

AGNESE

Business traveller
Liked: Cleanliness, room comfort
Da provare!
Comodissima posizione. Colazione eccellente con servizio curato. Valore aggiunto enorme dato da grande e bella piscina, giardino fronte mare. Le camere possono essere considerate in apparenza un po’ datate ma in realtà i letti sono molto comodi e le stanze molto più ampie della media di zona. A disposizione accappatoio e ciabatte per la piscina e la SPA.
Stayed 1 night in May 2021
Response from Caterina on 15 Jun 2021
Grazie di cuore da parte di tutti noi!

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort
Schönes Hotel in Strandnähe
Sehr herzlicher und freundlicher Empfang bei unserer Ankunft. Das Zimmer war sehr groß und geschmackvoll eingerichtet. Auch der Balkon war sehr groß. Hier hätten leicht 4 Personen Platz gehabt. Zum Bad gelangte man durch einen Durchgangsraum, der bereits ein Waschbecken mit Spiegel enthielt. Im Bad waren dann ein weiteres Waschbecken, sowie WC und Badewanne mit Fischmöglichkeit vorhanden. Das Bett war gemütlich. Hier hatte man uns freundlicherweise aus zwei Einzelbetten ein großes Bett gezaubert obwohl ich bei der Buchung an der falschen Stelle einen Haken gesetzt hatte. Vielen Dank noch einmal für die Bemühungen! Etwas ungewöhnlich war die Tatsache, daß der Fernseher keine deutschen Sender geboten hatte aber für zwei Übernachtungen Übernachtungen war dies verschmerzbar. Das Frühstück dagegen war hier das beste und auch best organisierte unserer Reise. Coronabedingt gab es eine Liste, nach welcher man alles bestellen konnte, was man gerne essen mochte. Dies wurde dann nett angerichtet an den Tisch gebracht und war sehr lecker! Das Hotel bot noch ein Hallenbad, Spa-Anwendungen und Restaurant, was alles auf dem sehr schönen und gepflegten Gelände verteilt war. Diese Angebote hatten wir jedoch nicht wahrgenommen und können wir nicht bewerten. Uns hat das Hotel prima gefallen und wir würden wieder hier übernachten. Erwähnt sei noch, daß der Parkplatz und Eingang zum Hotel entgegen der Beschreibung in der App in der Viale Marina zu finden ist.
Stayed 2 nights in Sep 2020
Response from Caterina on 19 Oct 2020
Grazie davvero per il suo feedback! Vi aspettiamo ancora il prossimo anno e sicuramente faremo tutto il possibile affinché ci sia la possibilità di farvi vedere più canali tedeschi.