Title: Treasure Island Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=34358752&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Treasure Island Hotel Guests can cool off in seven different outdoor pools or enjoy the waterslide for a bit of excitement, while the helpful staff ensures everyone feels right at home ## Photo gallery for Treasure Island Hotel ![Deluxe Front View | Desk, free WiFi - Treasure Island Hotel (Masbate City)](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/ceaa0c84.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Treasure Island Hotel (Masbate City)](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/4d3f0cb5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Treasure Island Hotel (Masbate City)](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/aeae19c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Treasure Island Hotel (Masbate City)](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/6ab1001d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Treasure Island Hotel (Masbate City)](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/67cbf950.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Treasure Island Hotel, located on the beach, offers a roundtrip airport shuttle and English breakfast. Guests enjoy seven outdoor pools, gym facilities, and free WiFi. Previous travelers consistently praise their experience. ## Reviews 6.2 ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Superior Queen ![Superior Queen | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/305a180e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Free bottled water Electric kettle Cable channels Daily housekeeping - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/80cc065e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Free bottled water Electric kettle Cable channels Daily housekeeping - City view - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/535bfe2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Free bottled water Electric kettle Cable channels Daily housekeeping - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Front View ![Deluxe Front View | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/8a32661f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Front View ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Bidet Free bottled water Electric kettle Cable channels - City view - 1 bedroom - Sleeps 4 - 1 King Bed OR 1 Queen Bed ### View all photos for Superior Single ![Superior Single | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/84baf9f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Free bottled water Electric kettle Cable channels Daily housekeeping - City view - Sleeps 1 - 1 Single Bed ### View all photos for Family Room ![Family Room | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/a35794e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Free bottled water Electric kettle Cable channels Daily housekeeping - City view - Sleeps 4 - 2 Queen Beds and 1 Single Bunk Bed ### View all photos for Executive Suite ![Executive Suite | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/7e610488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Bidet Bathrobes Free bottled water Electric kettle - City view - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/aa39d1f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Bathrobes Free bottled water Electric kettle Cable channels - City view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/10c58dac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Bidet Free bottled water Electric kettle Cable channels - City view - 1 bedroom - Sleeps 4 - 1 King Bed OR 1 Queen Bed ### View all photos for Suite ![Suite | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/2ada33ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Bidet Bathrobes Free bottled water Electric kettle - Ocean view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Quadruple Room ![Deluxe Quadruple Room | Desk, free WiFi](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/ce43abb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Bidet Free bottled water Electric kettle Cable channels - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMasbate-City-Hotels-Treasure-Island-Hotel.h34358752.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMasbate-City-Hotels-Treasure-Island-Hotel.h34358752.Hotel-Information) ## About the area Masbate City is home to Treasure Island Hotel. While the natural beauty of Masbate Social Center and Buntod Sandbar and Reef Marine Sanctuary can be enjoyed by anyone, those looking for an activity can head to San Jacinto Port. [Visit our Masbate City travel guide](https://www.expedia.co.uk/Masbate-City.dx8706) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.36724%2C123.62257&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=g1SYbppNTNHSFLyYyUD2rT_aAWk=) Quezon Street, Masbate City, 5400 ### What's nearby - St. Anthony of Padua Cathedral 5 min walk \- 0.3 miles - Masbate Social Center 5 min walk \- 0.3 miles - Masbate City Hall 7 min walk \- 0.4 miles - Buntod Sandbar and Reef Marine Sanctuary 8 min walk \- 0.5 miles - Nalum Falls 13 min walk \- 0.7 miles ### Getting around - Moises R. Espinosa Airport (MBT) 8 min drive ### Restaurants - Bigg's Diner 15 min walk - Kaykay's Express Sinangag 2 min walk - Meet Up Cafe 19 min walk - McDonald's 5 min walk - Jollibee 3 min walk ## About this property ### Treasure Island Hotel Property highlights At Treasure Island Hotel, you can look forward to a gym, conference space and a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 7 outdoor pools and a children's pool, along with a waterslide - A 24-hour front desk, concierge services and a lift - A banquet hall and a front desk safe Room features All guest rooms at Treasure Island Hotel offer perks, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with showers and bidets - Flat-screen TVs with cable channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![Family Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577300/18577208/5e7913a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asia Novo Boutique Hotel - Masbate Masbate City - Free Wi-Fi - Air-conditioning - 24/7 front desk 6.2 61 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=18577208&PinnedHotelID=18577208&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12780000/12776900/12776814/d4d7746c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GV Hotel Masbate Masbate City - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 6.2 15 reviews £13 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=12776814&PinnedHotelID=12776814&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198092/385deaf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PonteFino Hotels Batangas City - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.2 Good 7 reviews £26 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=116241787&PinnedHotelID=116241787&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/42000000/41370000/41365600/41365565/b03adea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mango Suites Cauayan Cauayan - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant 7.8 Good 84 reviews £19 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=41365565&PinnedHotelID=41365565&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/18000000/17240000/17232200/17232161/085fd1f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Maja Rica Hotel Tarlac - Parking included - Free Wi-Fi - Restaurant - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Food and drink - A restaurant ### Things to do - 7 outdoor pools - Children's pool - Gym - Waterslide ### Family friendly - 7 outdoor pools - Children's pool - Waterslide ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) ### Business services - Conference space ### Accessibility - Lift ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Bidet - Free toiletries - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: noon Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PHP 1000.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of PHP 1000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: PHP 1000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 6:00 PM No pets and no service animals are allowed at this property ### Property is also known as Treasure Island Hotel Masbate City Treasure Island Masbate City Hotel Treasure Island Hotel Masbate City Masbate City Treasure Island Hotel Hotel Treasure Island Hotel Treasure Island Hotel Treasure Island Masbate City Treasure Island Hotel Hotel Treasure Island Hotel Masbate City Treasure Island Hotel Hotel Masbate City ## Frequently asked questions ### Does Treasure Island Hotel have a pool? ### Is Treasure Island Hotel pet-friendly? ### What time is check-in at Treasure Island Hotel? ### What time is check-out at Treasure Island Hotel? ### Where is Treasure Island Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Treasure Island Hotel Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.4 Amenities ### 7.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 13 8 - Good 6 6 - Okay 6 4 - Poor 4 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Cheryll 23 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel exceeded my expectations in every way. The staff was welcoming, and the amenities were top-notch. The hotel features an impressive 7-phase pool, offering a relaxing and enjoyable experience for guests. The staff was incredibly professional and friendly, always going above and beyond to assist. I loved the quiet and cozy atmosphere, ensuring a restful night's sleep. I’ll definitely be coming back! ##### Cheryll Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Dani 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect spot for some fun! I was looking for a place to relax and enjoy and with my luck this hotel has it all. Now, it’s my go-to during the holidays when I’m spending time with family. Tip: Bring the kids, they will definitely enjoy the different types of swimming pools here. ##### Dani Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Amanda 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My kids enjoyed the gigantic slide and mostly explored the pirate themed cave. Their hotel is very Disney coded!! They also have a pool for adults like me. I definitely loved their infinity pool which has water body massage beds in it. I had the pool all by myself since it’s only exclusive for checked-in guests. So far, I have loved our stay here. Will definitely recommend it here. ##### Amanda Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Andrea 23 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The consistency of service at this hotel is unmatched, and that’s what keeps me coming back. They ensure that every detail is taken care of without fail. Whether it’s the housekeeping, smooth check-in process, or thoughtful amenities, they’ve earned my trust time and again. It’s refreshing to stay somewhere that you know will deliver exactly what you expect every time. This hotel is a shining example of excellence in hospitality! ##### Andrea Stayed 1 night in Nov 2024 ### 8/10 Good #### Verified traveller 16 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Masbate. Overall, the hotel was great. The staffs were very kind and courteous. The only thing that i would like to mention was the water pressure. Some times it was very low and the next day it was good. ##### Verified traveller Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Stephen 30 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities Not worth the aggravation. Photos, dining inside, room service, air conditioning, hot water are extremely poor. Serious issue with reservations. I booked through Expedia for 3 nights and the hotel had the wrong dates and never mentioned it until the last night so I had to purchase an extra night. Seriously stay away from this place! I stand by my review because its accurate and true. Going through Expedia for a refund on that extra night the hotel charged me. ##### Stephen Stayed 3 nights in May 2025 ### 8/10 Good #### GARY 21 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities The room was nothing like in the photo. It was small for the price I paid. It did have nice hot water shower. It was quiet. The front desk gurl was very polite and helpful. I would stay here again if I could have the room in the photo. ##### GARY Stayed 1 night in Dec 2023 ### 6/10 Okay #### Ole 29 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice Place, near everything in Masbate city. But room very small.... coffee in the room for free, but Only coffee With cream, If you drink black coffee, then not possible . TV only One Station. Water ...yes, but Only warm because No Cold place There swimmingpools.... really good, specielle if you have Children. Breakfast....too Bad. Really Bad ... Sorry. Too expensive, same price as 4 or 5 star Hotel in Manila area Otherwise ok place..... clean and very helpsom staff. ##### Ole Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Andrew 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Probably one of the better options in town besides the cherish hotel. The rooms were clean, restaurant had great food and staff was friendly. Would recommend. ##### Andrew Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ralph 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Ralph Stayed 1 night in Feb 2024 ### 8/10 Good #### John 2 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a nice hotel ##### John Stayed 1 night in May 2024 ### 10/10 Excellent #### Hilary 20 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff ##### Hilary Stayed 3 nights in May 2023 ### 10/10 Excellent #### Niels 3 Jul 2022 Liked: Cleanliness Unfortunately there are no restaurant facility's. It would be excellent if such facility's was in place ##### Niels Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### William 1 Mar 2024 Liked: Property conditions & facilities, room comfort #### Clean comfortable hotel near the airport. I stayed at the treasure island hotel for one night before an early morning flight. The hotel is in the busy section of Masbate city. The staff was very friendly. I didn’t use any of the facilities except the room. The room was fairly small but comfortable. The air conditioning worked well. The water pressure in the bathroom was very good. They were able to provide me with a parking space which was very helpful. It’s a clean comfortable hotel near the airport with a pleasant staff. ##### William Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Terry 2 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ##### Terry Stayed 4 nights in Aug 2022 ### 2/10 Terrible #### Adrian 8 Mar 2024 Disliked: Amenities, property conditions & facilities Dirty stains on bed sheets, giant cockroaches and bugs in room, very hot and they want to charge you $ for water, the room was ready 2 hours early but they made me pay $ per hour to check in early after sitting in the hot sun all day! Terrible, will NEVER stay here again! ##### Adrian Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Jeff 27 Jan 2024 Liked: Cleanliness Disliked: Staff & service #### Bait and switch Booked and paid for a deluxe room and since my wife was solo, I feel they did a bait and switch. ##### Jeff Stayed 1 night in Jan 2024 ### 4/10 Poor #### Leonard 17 May 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Swimming pool was out of order should have charged less. One of the trasons I picked it was due to the swimming pool. Its kind of false advertising ##### Leonard Stayed 2 nights in May 2023 ### 2/10 Terrible #### Verified traveller 19 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Customers will comply Service not here Poor management Stupid systems the customer has to comply Overstaffed entrance Creepy manager Poor service No attention to customer experience or needs. The customer is there in boot camp to fill out all the steps demanded never mind help to get up huge ramp at entrance with no drive up no stalls and no bellman. Ramp is a death trap slick and wet with no cover. Room had no locks yes busted door Four people sent to verify Yup it doesn’t work But “there is cctv so it’s ok “ Um no Finally switched room Downgraded to room that was not cleaned - shavers in the shower etc smaller room with missing tv box so no tv and no this door also did not have a working card but rather given a master key which solves everything magically. Bellman threw a tantrum when I didn’t have pesos to tip him btw ihadone little carry on and didn’t request him - he didn’t demo the ac or wifi or the lock which was busted but did have a visible mini tantrum when I told h8m I don’t have change. I would have tipped him on the way out but his unprofessional reaction made me glad there was no tip. I’m not sure why there broken doors mean I get downgraded to a smaller used room with no tv but I’m telling you this place doesn’t care about service. The manager should have been on top of these maintenance matters and making it right but instead he lurks up front and sends rookies who clearly have not been trained to handle issues There were more issues… ##### Verified traveller Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Michael 28 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities ⭐⭐⭐⭐⭐ Great stay from start to finish! The staff was friendly and welcoming, the room was spotless and comfortable, and everything felt well maintained. The location was convenient, and the service really stood out. I would definitely stay here again and highly recommend it. ##### Michael Stayed 10 nights in Feb 2026 ### 2/10 Terrible #### Evangeline 6 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities The staff are very nice , but the rooms amenities are not kept up to codes . There is no hot water, the towels are hard , the tv doesn’t work , you have to asked for a box to make it work . They are considered 4 star on comments i will only give them 1/5 star ##### Evangeline Stayed 7 nights in Jan 2026 ### 4/10 Poor #### Zeny 2 Feb 2026 Disliked: Amenities, property conditions & facilities Flow of water was weak, hot water was not working, tv was not working had to ask for a box not available. ##### Zeny Stayed 8 nights in Jan 2026 ### 6/10 Okay #### Ole Kure 12 Apr 2025 Disliked: Cleanliness, room comfort Var der kun 3 nætter Ingen rengøring, ingen tømning af affaldsspande. Flinke mennesker der arbejdede der.....men ikke ét godt hotel , ét 2 stjernet hotel max. Ingen morgenmad, kun hvis vi kunne fortælle hvornår....eksempelvis kl.9.10...æg mm brev stegt og varmet 9.10...og var vi der ikke til tiden og dét var kold...ja, bare ærgerlig...og dét skulle forudbestilles dagen før....ikke noget med buffet som normalt andre steder, indenfor bestemt tidsrum..... Dejlig personale.....men resten ér ikke pengene værd...særligt mangel på rengøring, tømme affald og morgenmaden var under al kritik..... Kun deres swimmingpools trak lidt op....men mest for små børn... ##### Ole Kure Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Idil, Inuvik, NWT, Canada 23 Oct 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Expedia accepted booking, issued itinerary, too payment from credit card, we showed up at hotel onlynto learn they are closed because of lockdown since March 2020.......we are in Philippines,mcannot phone Expedia, we need to get refunded. ##### Idil Stayed 1 night in Oct 2020 ### 2/10 Terrible #### Kylie 7 Feb 2020 Disliked: Staff & service, room comfort #### Terrible stay From arrival to checkout, there was not much to like about this Hotel. Our room door would not open/close properly, pool was under renovation, staff not helpful- put us next door to the function room with function on with over 150 guests, didn't tell us breakfast finished at 9am until we arrived for it at 9.03 and would not serve us, next morning when we did get breakfast our eggs were served straight from the fridge. Would not recommend! ##### Kylie Stayed 2 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Crystal Cove](https://www.expedia.co.uk/Sipalay-Hotels-Crystal-Cove.h99766251.Hotel-Information) > > [Cozy Place Resort](https://www.expedia.co.uk/Rosales-Hotels-Cozy-Place-Resort.h42571753.Hotel-Information) > > [White Beach Hotel Puerto Galera powered by Cocotel](https://www.expedia.co.uk/Puerto-Galera-Hotels-White-Beach-Hotel-Bar-And-Restaurant.h9732017.Hotel-Information) > > [ Discovery Coron](https://www.expedia.co.uk/Coron-Hotels-Club-Paradise.h554632.Hotel-Information) > > [Mamima BnB](https://www.expedia.co.uk/Caramoan-Hotels-Mamima-BnB.h89788021.Hotel-Information) > > [Isla Amara Resort](https://www.expedia.co.uk/El-Nido-Hotels-Isla-Amara-Resort.h76570833.Hotel-Information) > > [Salaya Beach Houses](https://www.expedia.co.uk/Dumaguete-Hotels-Salaya-Beach-Houses.h11616039.Hotel-Information) > > [Lihim Resorts](https://www.expedia.co.uk/El-Nido-Hotels-Lihim-Resorts.h59736855.Hotel-Information) > > [Dryft Darocotan Island - Campsite, Adults Only](https://www.expedia.co.uk/El-Nido-Hotels-Dryft-Darocotan-Island-Campsite.h36629730.Hotel-Information) > > [Coco Grove Beach Resort](https://www.expedia.co.uk/Dumaguete-Hotels-Coco-Grove-Beach-Resort.h3169608.Hotel-Information) > > [The Reef Island Resort Mactan, Cebu](https://www.expedia.co.uk/Lapu-Lapu-Hotels-The-Reef-Island-Resort-Mactan-Cebu.h45810437.Hotel-Information) > > [Matabungkay Beach Hotel](https://www.expedia.co.uk/Lian-Hotels-Matabungkay-Beach-Hotel.h8814684.Hotel-Information) > > [Two Seasons Coron Island Resort ](https://www.expedia.co.uk/Coron-Hotels-Two-Seasons-Coron-Island-Resort-Spa.h6118021.Hotel-Information) > > [Potipot Gateway Resort](https://www.expedia.co.uk/Candelaria-Hotels-Potipot-Gateway-Resort.h18116723.Hotel-Information) > > [Lakawon Island Resort](https://www.expedia.co.uk/Cadiz-City-Hotels-Lakawon-Island-Resort.h48718784.Hotel-Information) > > [Cebu Safari and Adventure Park](https://www.expedia.co.uk/Carmen-Hotels-Safari-Camp-At-Cebu-Safari-Park.h42543778.Hotel-Information) > > [Punta Punta Surf Retreat](https://www.expedia.co.uk/General-Luna-Hotels-Cabitoonan.h95849636.Hotel-Information) > > [Fox & The Firefly Cottages](https://www.expedia.co.uk/Loboc-Hotels-Fox-The-Firefly-Cottages.h18586243.Hotel-Information) > > [El Nido](https://www.expedia.co.uk/El-Nido-Hotels-El-Nido.h99279223.Hotel-Information) > > [Flory's Inn](https://www.expedia.co.uk/Liloan-Hotels-Florys-Inn.h15435100.Hotel-Information) > > [Vitalis Villas](https://www.expedia.co.uk/Santiago-Hotels-Vitalis-Villas.h14647616.Hotel-Information) > > [Santander Pebbles Beach Resort](https://www.expedia.co.uk/Santander-Hotels-Santander-Pebbles-Beach-Resort.h15705797.Hotel-Information) > > [Dakak Park & Beach Resort](https://www.expedia.co.uk/Dapitan-Hotels-Dakak-Park-Beach-Resort.h8836095.Hotel-Information) > > [Camaya Coast Hotel](https://www.expedia.co.uk/Camaya-Coast-Hotel.h33786001.Hotel-Information) > > [White Beach Resort Puerto Galera powered by Cocotel](https://www.expedia.co.uk/Puerto-Galera-Hotels-White-Beach-Resort.h8964040.Hotel-Information) > > [Furnished House for rent in Olingan Dipolog City/Guesthouse -sleeps up to 20 pax](https://www.expedia.co.uk/Dipolog-Hotels-Furnished-House-For-Rent-In-Olingan-Dipolog-Cityguesthouse-Bed-Breakfast.h42279500.Hotel-Information) > > [Siargao Inn Beach Resort](https://www.expedia.co.uk/General-Luna-Hotels-Siargao-Inn-Beach-Resort.h15706407.Hotel-Information) > > [House of the Rising Sun](https://www.expedia.co.uk/Ibajay-Hotels-House-Of-The-Rising-Sun.h23253022.Hotel-Information) ---