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Reviews of Radisson Blu Hotel, Marrakech Carré Eden

5 out of 5
Radisson Blu Hotel, Marrakech Carré Eden
166-176 avenue Mohamed V, Marrakech

Reviews

8.6

Excellent

Rating 10 - Excellent. 326 out of 563 reviews" "
Rating 8 - Good. 146 out of 563 reviews" "
Rating 6 - Okay. 40 out of 563 reviews" "
Rating 4 - Poor. 27 out of 563 reviews" "
Rating 2 - Terrible. 24 out of 563 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained. Staff were very helpful. Breakfast was excellent !!
Stayed 2 nights in Mar 2024
Response from Mr Fabrice Castellorizios on 8 Apr 2024
Dear Ashok,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be very well-maintained and that our staff were helpful during your stay. It's fantastic to know that you enjoyed the excellent breakfast as well.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We hope to welcome you back for another wonderful stay in the future!Thank you.

2/10 Terrible

Nimisha

Liked: Cleanliness, property conditions & facilities
. The unfortunate part of this hotel is the staff and this has to be the worst Radisson hotel we stayed in . The two things that stood out for me was the way staff treated certain guests compared to others . The day we checked in , we asked for a tour to be booked , it was a half day tour of Marrakesh, the poster in hotel proclaimed that it was safer and easier to book with them so I felt rest assured that this would be the case. The driver pick us up and took us to meet the guide .. his name was Saeed and we were told that he was the best guide in Marrakesh . The tour turned into a nightmare , he didnot follow the itinerary and took us through the medina( this is our first time in Marrakesh ) , he didnot walk with us but went ahead talking on his phone , he left us at a carpet store and explained that they would explain the different parts of the carpets had different meetings, we then told the owner we didnot want to buy the carpets , he became angry and switch off the lights leaving alone in the store .. this was very scary so we quickly left , the guide kept taking us to shops and we explained that this was not on the itinerary and he just yelled at us. We then asked to be taken back to the hotel . The second thing we asked about was exchanging dirhams at the hotel, the lady who checked us in said there were atms to withdraw money but the last day of our stay I saw staff exchanging dirhams for other guests. Please don’t stay here!
Stayed 4 nights in Mar 2024
Response from Mr Fabrice Castellorizios on 8 Apr 2024
Dear Nimisha,Thank you for sharing your experience. We sincerely apologize for the negative experience you encountered during your stay at our hotel. It's disheartening to hear about the issues you faced with our staff's behavior and the tour guide's conduct during your excursion. This is not the level of service we strive to provide to our guests, and we will address these concerns with our team to ensure such incidents are not repeated in the future. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We apologize for any inconvenience caused and hope that you will give us another chance to provide you with a more enjoyable and satisfactory experience in the future.Very kind regards.

4/10 Poor

LUIS ALBERTO, EL PASO

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
It is a 2.5 star hotel. DEFINITELY not a 5 star hotel. When checking in, the guy at reception desk started negotiating a different room, he said they did not have an upgrade, nontheless, he started offering 2 other paid options. We decided for a super premium room. It definitely needs a lot of maintance. The headboard has tears, floor is all scratched, wardrobe is missing pieces of cardboard, water was leaking from the WC, had to get people 3 different times to fix it, temperature control not very modern, all in all, not a 5 star hotel. Service, personnel, room, spa. I would definitely rate it a 2.5 hotel.
Stayed 3 nights in Mar 2024
Response from Mr Fabrice Castellorizios on 8 Apr 2024
Dear Luis Alberto,Thank you for sharing your experience. We apologize for any inconvenience you encountered during your stay at Radisson Blu Hotel, Marrakech Carré Eden. Your feedback is valuable to us, and we take it seriously. Rest assured, we will address the maintenance issues you mentioned to ensure a more comfortable stay for our guests. We appreciate your comments regarding the service and personnel, and we will use them to improve our standards. If there is anything else you would like to discuss or if you have any further feedback, please feel free to contact us directly.Kind regards.

8/10 Good

francisco, london

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team were lovely and v friendly. The hotel is well located but a taxi ride away 20 minutes from the medina. We were upgraded to a pool side view. Much appreciated. Thank you. Room service was great and the asparagus risotto was divine. Sadly, we arrived during the school holidays and the swim pool was full of screaming kids and historical and selfish parents who believe, everyone should out up with such annoying mess. The hotel management MUST managed this situation better and control the noise level. Parents cannot be allowed to take over and turn the space into theirs own home lounge. The staff simply ignores it. The only way we managed spend one day by the pool was because we were wearing Ears Plugs and sound cancelling head phones over them and even that was not enough to block the families and kids noise around us. So we simply gave up and booked days passes at a more elevated and pool controlled hotel. The only to get some sun and be quiet. Such a shame really but I did not leave home to end up spending my week holidays in a crèche. Hell no!! We also would have liked to have someone at hand to order food and drinks. We had to leave the chairs and make our way into the bar/ restaurant in order to order something.
Stayed 4 nights in Mar 2024
Response from Mr Fabrice Castellorizios on 26 Mar 2024
Dear Francisco,Thank you for taking the time to share your detailed feedback with us. We are glad to hear that you found our team to be lovely and friendly, and that you appreciated the upgrade to a poolside view room. We are also pleased to hear that you enjoyed the room service.However, we apologize for the inconvenience caused by the noise from the pool area during your stay, especially due to the presence of children and their families. We understand your frustration, and we sincerely apologize for any disruption this may have caused to your holiday experience. Please know that your comments have been noted, and we will work to improve our management of the situation to ensure a more peaceful environment for all our guests.We also appreciate your feedback regarding the ordering process for food and drinks by the pool, and we will review our procedures to see how we can make this process more convenient for our guests.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

10/10 Excellent

Louise, Saint Laurent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and service.
Stayed 7 nights in Feb 2024
Response from Mr Fabrice Castellorizios on 23 Feb 2024
Dear Louise,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay. We are delighted to hear that you enjoyed our excellent breakfast and service. Your satisfaction is our priority, and we appreciate your positive feedback.If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay.Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Mr Fabrice Castellorizios on 22 Jan 2024
Dear David,Thank you for your brief but positive feedback! We are delighted to hear that you had an excellent stay at Radisson Blu Hotel, Marrakech Carré Eden.If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to share. We appreciate your patronage and hope to welcome you back for another excellent stay.Kind regards.

10/10 Excellent

Carlos F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mr Fabrice Castellorizios on 22 Jan 2024
Dear Guest,Thank you for your feedback! We are glad to read that you have appreciated your experience at Radisson Blu Hotel, Marrakech Carré Eden.If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to share. We appreciate your patronage and hope to welcome you back for another positive experience.Thank you.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and service
Stayed 1 night in Dec 2023
Response from Mr Fabrice Castellorizios on 31 Dec 2023
Dear Gregory,Thank you for sharing your positive feedback about the Radisson Blu Hotel, Marrakech Carré Eden. We're delighted to hear that you liked your stay with us.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We value your input, and it helps us in our ongoing efforts to provide excellent service.We hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Best regards,

10/10 Excellent

Amit

Stayed 4 nights in Dec 2023
Response from Mr Fabrice Castellorizios on 31 Dec 2023
Dear Amit,Thank you for your concise feedback about the Radisson Blu Hotel, Marrakech Carré Eden. We're pleased to hear that you found our hotel to be good.If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for improvement, we'd love to hear more details. Your input is valuable to us as we continually strive to enhance the guest experience.We look forward to the opportunity of hosting you again in the future.Best regards,

10/10 Excellent

JAVED IQBAL

Stayed 6 nights in Dec 2023
Response from Mr Fabrice Castellorizios on 30 Dec 2023
Dear Javed,Thank you for your brief feedback on your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We're pleased to hear that you had a good stay.If you have any specific comments or suggestions on how we can further enhance our services, we'd love to hear them. Your feedback is important to us as we strive to provide the best possible experience for our guests.We look forward to welcoming you again in the future. If there's anything specific you'd like to share, please feel free to let us know.Best regards,

10/10 Excellent

John

Business traveller
A great place to unwind
I loved this hotel. And, I did not like the Radisson Blu in Casablanca at all. However, happily, I really enjoyed the Radisson Blu in Marrakech. It's in a great area. The property is in excellent shape. The rooms were great, as was the gym, pool, restaurant, etc. My room was actually quiet. I also want to acknowledge my wonderful waiter at the restaurant. His name was Tarik, and he was fantastic.
Stayed 2 nights in Dec 2023
Response from Mr Fabrice Castellorizios on 10 Dec 2023
Dear John,Thank you so much for taking the time to share your positive experience at Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you enjoyed your stay and found the hotel to be a great place to unwind. It's wonderful to know that the property, rooms, gym, pool, and restaurant met your expectations.We appreciate your kind words about Tarik, your waiter. We will be sure to pass along your compliments to him. Our team is dedicated to providing excellent service, and feedback like yours motivates us to continue delivering memorable experiences for our guests.We look forward to welcoming you back to Radisson Blu Hotel, Marrakech Carré Eden in the future. If you have any further comments or suggestions, feel free to let us know. Thank you for choosing our hotel, and we hope you have a great day!Kind regards,

10/10 Excellent

Kevin M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and secure, rooms were cleaned daily and many other requests were granted without hesitation.
Stayed 6 nights in Nov 2023
Response from Mr Fabrice Castellorizios on 10 Dec 2023
Dear Kevin,We are delighted to hear that you felt safe and secure during your stay at Radisson Blu Hotel, Marrakech Carré Eden. It's great to know that your room was cleaned daily, and that our team was responsive to your requests.Ensuring a comfortable and secure environment for our guests is a top priority, and we appreciate your positive feedback. If you have any additional comments or if there's anything specific you would like to share about your experience, please feel free to let us know.Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden. We hope to have the pleasure of welcoming you back in the future.Thank you.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean place. Excellent breakfast and nice restaurant area.
Stayed 2 nights in Nov 2023
Response from Mr Fabrice Castellorizios on 27 Nov 2023
Dear Jay,Thank you for taking the time to share your positive experience at Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you found our hotel to be very modern and clean.It's wonderful to know that you enjoyed the excellent breakfast and appreciated the nice restaurant area. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay.We value your input and strive to provide the best possible experience for our guests.Thank you for choosing Radisson Blu, and we look forward to hosting you again in the future.Kind regards,

10/10 Excellent

Michael, Bellville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2023
Response from Mr Fabrice Castellorizios on 11 Nov 2023
Dear Micheal,Thank you for your concise feedback! We are glad to hear that everything was good during your stay at Radisson Blu Hotel, Marrakech Carré Eden. If you have any specific comments or if there's anything you'd like to share about your experience, feel free to let us know. We appreciate your feedback and look forward to welcoming you again in the future.Kind regards,

8/10 Good

Nolan

Stayed 4 nights in Oct 2023
Response from Mr Fabrice Castellorizios on 4 Nov 2023
Dear Nolan,Thank you for taking the time to provide feedback on your recent stay at Radisson Blu Hotel, Marrakech Carré Eden. We're glad to hear that your stay was satisfactory.We always aim to make our guests' experiences as enjoyable as possible, and your comments are valuable to us. If you have any specific feedback or suggestions on how we can further improve, please feel free to share.We hope to have the opportunity to serve you again in the future, and our team remains committed to providing the "Yes I Can!" spirit of service.Best regards,

8/10 Good

Ali

Stayed 2 nights in Oct 2023
Response from Mr Fabrice Castellorizios on 21 Oct 2023
Dear Ali,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this positive sharing. We only can be delighted that you have been among us and all our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

10/10 Excellent

Zuzana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and patient staff. Much appreciated!
Stayed 2 nights in Sep 2023
Response from Mr Fabrice Castellorizios on 2 Oct 2023
Dear Adrian,Thank you for your excellent review regarding Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you found our staff patient and helpful. Always with our "Yes I Can!" spirit, our friendly staff is dedicated to ensuring a pleasant experience for our guests.Warm regards.

10/10 Excellent

Samer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and a good services.
Stayed 6 nights in Sep 2023
Response from Mr Fabrice Castellorizios on 30 Sept 2023
Dear Samer,Thank you for your kind words about Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to hear that you had a great stay and experienced good services. Our team is committed to delivering exceptional hospitality while embodying our "Yes I Can!" spirit.Warm regards

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mr Fabrice Castellorizios on 24 Sept 2023
Dear Claudia,Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden again and for sharing your comments. All our teams are at your disposal, always in our “Yes I Can!” spirit, hoping that we will have the opportunity to welcome you back and give you a new memorable experience.Thank you.

10/10 Excellent

Claudia

Stayed 1 night in Sep 2023
Response from Mr Fabrice Castellorizios on 23 Sept 2023
Dear Claudia,We are thrilled to hear about your positive stay at Radisson Blu Hotel, Marrakech Carré Eden. It was our pleasure to have you as our guest, and we hope to welcome you back in the future.Warm regards,

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le meilleur hôtel de Gueliz
Un service aux petits soins, une équipe formidable et professionnelle, un hôtel très bien situé. Encore merci
Stayed 3 nights in Sep 2023
Response from Mr Fabrice Castellorizios on 3 Oct 2023
Chère Nadia,Nous vous remercions chaleureusement pour votre commentaire élogieux sur le Radisson Blu Hotel, Marrakech Carré Eden.C'est un véritable honneur d'être qualifié comme le meilleur hôtel de Gueliz. Nous sommes enchantés que vous ayez apprécié notre service attentionné, notre équipe formidable et professionnelle, ainsi que notre emplacement privilégié.L'ensemble de notre personnel est dévoué à offrir à nos clients une expérience exceptionnelle, et nous sommes ravis que cela se reflète dans votre avis.Nous vous remercions encore une fois pour votre soutien et espérons vous accueillir à nouveau très bientôt pour un autre séjour mémorable.Cordialement,

10/10 Excellent

Ran

Stayed 2 nights in Aug 2023
Response from Mr Fabrice Castellorizios on 7 Sept 2023
Dear Ran,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at Radisson Blu Hotel, Marrakech Carré Eden. We hope to have the pleasure of welcoming you back in the future, and we remain at your service for any assistance you might require.Best regards,

10/10 Excellent

Danielle

Stayed 1 night in Sep 2023
Response from Mr Fabrice Castellorizios on 23 Sept 2023
Dear Danielle,We are delighted to hear that you enjoyed your stay at Radisson Blu Hotel, Marrakech Carré Eden. Your satisfaction is our greatest reward, and we look forward to welcoming you back in the future.Warm regards,

4/10 Poor

Jeffrey, Oakville

Travelled with family
While they only have 3 floors with rooms and 4 elevators it took over 5 minutes to and from our room. All the time even when not busy. There was no wifi at entrance. This made it impossible to connect with tour guides abs others. Pool was a wading pool not one for actual swimming plus it was not open in the evening. They ran out of towels several times.
Stayed 8 nights in Aug 2023
Response from Mr Fabrice Castellorizios on 15 Sept 2023
Dear Jeffrey,We appreciate your feedback regarding your recent stay at Radisson Blu Hotel, Marrakech Carré Eden.We apologize for the inconvenience you experienced with the elevators and the extended wait times. We will investigate this matter to ensure a smoother experience for our guests.Regarding the Wi-Fi connectivity issue at the entrance, we apologize for any inconvenience this may have caused. We will work to improve the coverage in all areas of the hotel to ensure our guests can easily connect with tour guides and others.We regret that the pool did not meet your expectations and that it was not open in the evening. Your feedback on the pool size and hours of operation has been noted for consideration.Lastly, we apologize for any inconvenience caused by the shortage of towels. We will review our inventory management to prevent such occurrences in the future.Thank you for sharing your concerns with us, and we hope you will give us another opportunity to provide you with a more enjoyable stay in the future.Kind regards,

2/10 Terrible

S

Stayed 1 night in Aug 2023
Response from Mr Fabrice Castellorizios on 7 Sept 2023
Dear Guest,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay. We apologize for any inconvenience you experienced during your stay. Please rest assured that we take your feedback seriously. We hope that you will be back among us and we will do our best to assure a very memorable experience.Very kind regards

10/10 Excellent

Tarek, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice hotel. Amazing staff
Stayed 1 night in Jul 2023
Response from Mr Fabrice Castellorizios on 2 Aug 2023
Dear Tarek, We are pleased to know that you had an utmost satisfaction after your stay in Radisson Blu Hotel, Marrakech Carré Eden and that you reflected it through this excellent review. All our teams, in our “Yes I can!” spirit of service, are available to welcome you back and make you have another memorable experience.Thank you.

10/10 Excellent

TARIK

Stayed 3 nights in Jul 2023
Response from Mr Fabrice Castellorizios on 2 Aug 2023
Dear Kati,Thank you for your very positive review after your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We all hope to see you soon among us to make you have a completely new, positive and memorable stay.Thanks.

10/10 Excellent

Gergana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location and royal treatment.
The hotel is in great location, in the middle of Gueliz, with restaurants all around, a mall under the hotel, and a big Carrefour under the mall. Great for shopping, sightseeing, and night life. Best location in Marrakesh. It felt like a real 5-star experience. The grounds are well maintained and very luxurious.
Stayed 4 nights in Jul 2023
Response from Mr Fabrice Castellorizios on 18 Jul 2023
Dear Gergana,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We are delighted that you had been among us as part of our dear guests and it will be a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.Thank you.

10/10 Excellent

LISBETH

Stayed 1 night in Jul 2023
Response from Mr Fabrice Castellorizios on 2 Aug 2023
Dear Lisbeth ,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this very positive sharing. All our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

10/10 Excellent

Ibtissam

Stayed 2 nights in Jul 2023
Response from Mr Fabrice Castellorizios on 8 Jul 2023
Dear Ibtissam,Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden, as well as for your excellent review. We are glad that you are satisfied with your stay. In the spirit of “Yes I can!”, all our teams are available to welcome you back and make your experience an unforgettable one and very positively memorable.Thank you.

10/10 Excellent

Abdelkabir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ghbynh
Stayed 1 night in Jul 2023
Response from Mr Fabrice Castellorizios on 8 Jul 2023
Dear Abdelkabir,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this positive sharing. We only can be delighted that you have been among us. All our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very good hotel. Room is spacious,AC worked, hot drink facility is available in room, big bed. Breakfast is plenty choice. Every night there is live music to entertain. Swimming pool is warm and lovely. Staff are helpful and friendly. Location is in the centre but quite far from Medina old town. The only thing that is uncomfortable was the smoking policy, as we found people smoked around pool area and in the room ( smells pot in the corridor). It is a family friendly hotel so they should banned people to do this.
Stayed 3 nights in Jun 2023
Response from Mr Fabrice Castellorizios on 25 Jun 2023
Dear Andrew,Thank you for your feedback after your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are glad that you have enjoyed your stay and appreciated your confortable room, the breakfast, our live music band, the swimming pool, our staff and our location. In the meantime, we apologize for any experienced inconvenience. We all hope to see you again among us to make you have a completely new, positive and memorable stay.Thank you.

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Located at the centre easy for shopping and dining
Stayed 3 nights in Jun 2023
Response from Mr Fabrice Castellorizios on 13 Jun 2023
Dear Clara,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this positive sharing. All our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 3 nights in May 2023
Response from Mr Fabrice Castellorizios on 23 May 2023
Dear Deborah ,We thank you for your positive feedback and for having chosen our establishment for your experience in Marrakech. All the teams at the Radisson Blu Hotel, Marrakech Carré Eden are delighted that your stay went well, in the hope of welcoming you again for a new experience full of positively memorable moments.Thank you.

10/10 Excellent

irfan

Stayed 2 nights in Apr 2023
Response from Mr Fabrice Castellorizios on 1 May 2023
Dear Irfan,We have read your review with great delight and we thank you for this very positive review, also shared with all our staff. We will always be at your disposal in case of need and we invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.Thank you.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023
Response from Mr Fabrice Castellorizios on 25 Apr 2023
Dear Claire,We thank you very much for your choice of the Radisson Blu Hotel, Marrakech Carré Eden and we are very delighted to count you among our Dear Guests. Hoping to always receive you every time you visit Marrakech to offer you memorable moments.Thank you.

10/10 Excellent

KANIKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent and the management very respectful and responsive I specially want to thank the hotel General Manager and the two duty managers for all their efforts make my stay memorable Excellent rooms, very central and a resort like feel to the place
Stayed 3 nights in Apr 2023
Response from Mr Fabrice Castellorizios on 24 Apr 2023
Dear Kanika,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for posting this excellent review, also shared with all our staff. We are delighted that you had been among us as part of our dear guests. It will be always a pleasure to have you back in our hotel in order to serve you, always in our "Yes I Can!" spirit, and offer you real memorable moments.Thank you.

10/10 Excellent

Michael

Stayed 1 night in Apr 2023
Response from Mr Fabrice Castellorizios on 8 May 2023
Dear Micheal,Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for taking the time to write this excellent review. We are looking forward to welcoming you again next year and offering you a new memorable experience.Very best regards.

10/10 Excellent

Imran

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff , great people at the hotel and very helpful
Stayed 7 nights in Apr 2023
Response from Mr Fabrice Castellorizios on 17 Apr 2023
Dear Imran,We have received your review with great delight and we thank you for this excellent share. All our staff will always remain at your disposal in case of need and invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.Thank you.

10/10 Excellent

Shaho

Stayed 4 nights in Mar 2023

8/10 Good

Sujata, Wheaton

Travelled with family
Liked: Staff & service, amenities
Location is good, staff is very swaans helpful albeit a bit disorganized. We were supposed to be upgraded as VIP gold member but we’re not. We were supposed to be charged 300MAD but were charged 400 MAD. Note during Ramadan most of the monuments close at 3. We were not told by the hotel concierge and the permitted us to book trip from 2 to 5 and it was a waste of time and money. When informed, they said they did not know. Otherwise staff was really good and happy to help.
Stayed 4 nights in Mar 2023
Response from Mr Fabrice Castellorizios on 28 Mar 2023
Dear Sujata,We thank you for your choice of the Radisson Blu Hotel, Marrakech Carré Eden as well as for your positive sharing, especially concerning our fully available staff in our usual spirit of service "Yes I Can!". We apologize for these quite unusual encountered issues. Our concerned heads of department are considering your remarks to make the necessary imrovements. All our teams are delighted to have you among our dear customers and remain fully available to you in the hope of meeting you for a next stay full of positively memorable moments.Thank you.

10/10 Excellent

Linda, Munhall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is clean and comfortable, the staff is what made this hotel stand out. Every single one was exceptional, from the doormen to reception to the waiters. All were very attentive, helpful and kind. The food was excellent as well. Would highly recommend!
Stayed 1 night in Mar 2023
Response from Mr Fabrice Castellorizios on 22 Mar 2023
Dear Linda,We thank you for your very positive sharing in favor of the Radisson Blu Hotel, Marrakech Carré Eden. We are pleased that your stay went very well and that you were delighted with the service by our staff. We are looking forward to seeing you back with us for another memorable experience.Best regards.

10/10 Excellent

Haim

Stayed 3 nights in Mar 2023
Response from Mr Fabrice Castellorizios on 22 Mar 2023
Dear Haim,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We hope that we will have you back among us and serve you, with our usual “Yes I can!” spirit of service, and offer you a memorable experience.Thank you.

6/10 Okay

Claude-c

Stayed 2 nights in Mar 2023
Response from Mr Fabrice Castellorizios on 11 Mar 2023
Cher Claude,Merci pour votre partage positif suite à votre expérience au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis de vous compter parmi nos chers clients et nous espérons vous accueillir de nouveau parmi nous et vous offrir une expérience pleine de moments mémorables.Bien à vous.

10/10 Excellent

Latasing

Stayed 6 nights in Feb 2023
Response from Mr Fabrice Castellorizios on 6 Mar 2023
Dear Latasing,We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this positive sharing. All our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.Thank you.

8/10 Good

Marie France

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfied Good breakfast
Stayed 1 night in Feb 2023
Response from Mr Fabrice Castellorizios on 1 Mar 2023
Dear Marie France,Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden, as well as for your positive review. We are glad that you were satisfied with your experience. All our teams, our “Yes I can!” spirit of service, are available to welcome you back and make your experience an unforgettable one and very positively memorable.Thank you.

10/10 Excellent

Maham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from Mr Fabrice Castellorizios on 27 Feb 2023
Dear Maham,Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden, as well as for your positive review. We are glad that you were satisfied with your stay. All our teams, always with our “Yes I can!” attitude, we are available to welcome you back and make your experience an unforgettable one and very positively memorable.Thank you.

8/10 Good

Florent

Stayed 5 nights in Feb 2023
Response from Mr Fabrice Castellorizios on 28 Feb 2023
Cher Florent,Nous vous remercions pour votre partage positif suite à votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Dans l’espoir de vous retrouver prochainement parmi nous pour vous faire passer un séjour complétement positif et mémorable. Bien à vous.

4/10 Poor

mark

Stayed 3 nights in Feb 2023
Response from Mr Fabrice Castellorizios on 26 Feb 2023
Dear Mark,Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for sending us your comments. We apologize for any caused inconvenience and we invite you to come back to our hotel and we will do our best to offer you a stay full of memorable positive moments.Kind regards.

8/10 Good

Marie

Stayed 4 nights in Jan 2023
Response from Mr Fabrice Castellorizios on 6 Feb 2023
Chère Lisa,Nous vous remercions pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden et nous sommes très enchantés de vous compter parmi nos Chers Hôtes. Dans l’espoir de vous recevoir toujours à chaque fois que vous visitez Marrakech pour vous offrir des moments mémorables.Merci.